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Southside Wrecker Service
4990 Jonesboro Rd, Union City, GA 30291, United States
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Southside Wrecker Service

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Do
Review №1

As a truck driver, I bring my truck home. Where I usually park, with all the rain overnight, my truck got a little stuck. Southside was EXTREMELY PROFESSIONAL and helpful at winching my truck free and did so quickly. I would HIGHLY RECOMMEND Southside (and I believe the operators name was Jake). Jeff has an INCREDIBLE team!

Do
Review №2

My 20 yr-old daughter experienced a flat tire on I-85 South. AAA gave an arrival time of 3 hrs later. I called Southside and they were there 30 minutes later. The service was professional and courteous. Thank you to my driver, I really appreciate all your help!

mh
Review №3

Overall the price was comparable or better than other businesses. The only problem is that it took a whole day for them to come pick up my car(non emergency). I kept getting pushed back in the queue. This caused me to have to leave my car overnight.

Ci
Review №4

Awesome customer service. Mitchell was professional and courteous! Thanks for a pleasant experience.

De
Review №5

We are from Florida and car broke down at 7:30 pm on a back road in Ga. We called triple AAA and waited 5 hours and they never showed up. State Trooper told us to call Southside and within 1 hour they were their. The person on the phone found our location on the map. We were totally lost, She found a hotel and called them to see if they had a room. The office and towed truck driver were very efficient and went way out of their way to help us. I definitely would recommend them.

Pa
Review №6

I I am with the city of South Fulton Police Department. I was responding to an emergency when I realized I had a flat tire. When the gentleman arrives he tried every means possible to fix my problem. Due to all complications, which was no fault of his, flat tire was not repaired. I was very grateful because the driver never gave up. The very next morning he came back and took the vehicle to the mechanic shop. His customer service was excellent.

Os
Review №7

Had a great experience with having my company rig towed the other day. Drew cimini was very knowledgeable and very courteous. All around a great experience might be putting in an app on the heavy side

JK
Review №8

We were very pleased with the service we got from Southside when moving our skid steer. They showed up with the right equipment and were able to get there early because the people before us had canceled. The guy driving the truck was friendly and very helpful. If the moment arises when we need something moved in the area we wont hesitate to call Southside again! Thanks guys!

Re
Review №9

South side wrecker service is a great wrecker. Very professional and knowledgeable staff

Co
Review №10

They were very professional when I called! The pricing was fair and upfront no hidden fees, the driver arrived sooner than scheduled and was also very professional, quick and efficient. I’ll definitely use them again!

Mi
Review №11

Driver was very friendly and did a great and quick job. Would definitely recommend

Me
Review №12

Mr. Wells is a tremendous blessing to me in my time of need. So simple what he did and had no problem explaining what he did. I give him a hundred stars, likes, thumbs up and anything that is positive. Thank you Mr. Wells at Southside wrecker service. I love the company great employees!!

ca
Review №13

Very professional, quote was accurate and timeframe to be there was exact . Highly recommend

Ma
Review №14

The driver made a horrible day much better!!! I broke down in a company 18 wheeler and was stuck in no place to use the restroom or get anything to eat. The driver recognized my situation without me saying anything. After he rode the entire westside of Atlanta to different auto part stores trying to find the part for my truck, he bought me lunch!!! Thats without me saying anything! He also stayed with me until the company was able to get me another truck out so I could finish my route.

Co
Review №15

Little slow but was great when they got there

Ca
Review №16

Uprighted tractor. Very professional, careful and through. Great job. Thanks

MT
Review №17

Awesome guys! Got me taken care of in a timely manner, and super professional!

To
Review №18

Excellent driver. Was very cautious with my car. Exactly what specialty car owners would want.

Ja
Review №19

Very professional and extremely easy to have as a trade partner. Drew (tow driver) and Shawn (dispatcher) have been super efficient and helpful with our roadside service.IWS

Ky
Review №20

Driver was friendly and was able to get me and my daughter where we needed to go to get my vehicle fixed safely. I appreciate it.

Sa
Review №21

The driver was very professional and polite. All around great guy. I highly recommend him!

Cr
Review №22

Its a tow yard... With a lot of policies written on the window, but none told over the phone. Called two days prior to coming to inform them Ill be picking up my car. I was told the price, but I was but told they charge an extra % if u pay with your debit card and its not something I would expect as most business dont charge the customer for using their debit card. After I was told how much my fee would be, THE VERY NEXT QUESTION should of been are u paying with cash or card and informing me of the extra charge. No worries, as I have no plans or see no reason to ever use their services again.

pe
Review №23

Excellent truck towing very professional & knowledgeable.

De
Review №24

Mike was great wonderful customer service...will be asking for him again in the future!

Hu
Review №25

Andre was very professional and on time. Plus the rate is the best in town especially when its a semi truck.

Ka
Review №26

After dealing with a couple of local wrecker services through my road side assistance plan with my insurance company (one never showed up, another gouged the price horribly), I called Southside directly. Mike was there in less than 45 minutes, with a much better price and a smile! He had my car loaded and unloaded at the auto shop in about 20 minutes. So professional and understanding as I was telling him of my ordeal! I am ditching road side service and will just go straight to them from now on. Its totally worth it.

Ca
Review №27

They came very fast and the operator was very helpful and professional. Not over priced. Very pleased with this service.

Ch
Review №28

Thomas was the driver who towed our Motor home. He was professional and very particular about doing it right. He called and let us know when he finished delivery. The agent at the office was helpful and courteous. She called to make sure everything was on schedule.

He
Review №29

The wrecker operator was courteous, on time and professional.

Ma
Review №30

Owner came out personally to tow 40 diesel pusher motorhome. Great job, did all that was expected with drive trai, rock guard and air.

Sh
Review №31

South side was amazing They were on time and very friendly. They delivered my car straight to the Hills Collision for me.The driver was friendly and professionalI would use them again if I ever need a tow again Thank you Southside

Am
Review №32

My brake lights wont go off and Thomas warned me be probably couldnt fix it but he tried and for that I am thankful.

Mi
Review №33

Excellent service! Andre is very professional and is a great asset to Southside wrecker service!

Em
Review №34

I used this service for the first time since moving here to Georgia. The gentleman who assisted me with a special tow was not only professional but listened attentively while I spoke to my ordeal. He politely smiled and told me he understood my frustrations with dealing with a breakdown! I would highly recommend!

Jd
Review №35

Driver showed up in 20 mins... Great service and reasonable prices!

Br
Review №36

We called for a tow and they said they had no one available. We were 2 hours from home and stuck at a gas station. $4 mile going and $2 mile coming back with empty tow. High prices for no one available.

Ro
Review №37

Southside Wrecker has a dedicated team that consistently provides excellent service, on time delivery and fair rates. I would highly recommend them to anyone looking for hauling or wrecker/crane service.

W
Review №38

Josh was very knowledgeable and efficient. Had a good conversation during the ride.

br
Review №39

Excellent customer service.

Pa
Review №40

The driver was very respectful to me and my truck

Wi
Review №41

Was very Curtiss and professional

Ma
Review №42

Service Provider was professional and efficient

R
Review №43

Very polite staff!

Da
Review №44

I am so impressed with this business all around! My van needed to be towed in a time crunch and they took care of all my needs with no hassle. They came right out promptly and professionally. Everyone was very kind and knowledgeable. I highly recommended their services and will only ever use them in the future!

Be
Review №45

Too expensive 195 cash credit card 20 3 just to have my car for a hot sec not even a whole day pull up everyday

my
Review №46

Bobby Evans was the best appreciate the service an the different types of towing for my BMW!!!!!

Gr
Review №47

I had the absolute best experience with this company! I had a flat tire south of Atlanta, and didn’t have my wheel key to unlock the wheel in order to replace my tire. Jay Vinson was my guardian angel and towed me to a nearby auto parts store where he helped me figure out how to undo the lug, then replaced my tire himself. Incredible customer service!! Highly recommend!

Cl
Review №48

No idea. Only drove by...

ju
Review №49

Exelent any time

La
Review №50

Professional, Reliable when I needed them. Would call again! $150 a bit steep for winching service, but fast, quality work. Moved my daughters E150 van from RenFair camp to Pepboys, then later winched it up onto a trailer. Good people. Highly recommended.

Ar
Review №51

Prices to high called another one.

Br
Review №52

Great service

La
Review №53

They took too long to come. The dispatcher was not as transparent as she should of been about ETA

Al
Review №54

They didnt listen to me when I was explaining why I calling and hung up on me before I talk with them

Bo
Review №55

Everyone was very nice & professional

Wi
Review №56

Had great experience with this company

Je
Review №57

These guys are the best I have seen. New flat bed trucks, very professional service and some extra precaution to make sure that everything goes perfect. I used them as a result of Mercedes Benz roadside assistance dispatch. Highly recommended when you need them.

El
Review №58

Jay was professional and friendly. Because of his excellent customer service I will use Southside Wrecker again if I ever need a tow in the future .Elaine

Sh
Review №59

I had my car towed by them and the experience was great. The man working the desk was great and so understanding. Erick was so nice that he even feed me it was a pleasure working with him.

Su
Review №60

Arrived before time I was told and was very friendly. Price was better than others I called.Would use again and recommend them to friends.

Da
Review №61

Awesome service during a difficult time. The driver was top notch. The rate was very fair. I will definitely call again when I need a tow.

Jo
Review №62

Just great

Br
Review №63

Driver was very friendly. Was going to tow my truck to the nearest KW dealer but he recommended to check another dealer that was slightly further away but was looking for work so shorter wait time. Would diffently recommend them to others.

Ki
Review №64

Awesome, my hero!! I had a strange request, I needed to pull 4 tons precisely 7-1/8 inches from floor level only. Not only were they able to do this, in 10 minutes onsite, but were there in the timeframe they stated. VERY reasonable pricing! Would recommend to everyone! They saved my day!

ma
Review №65

Tow was professionally done. Good service. Bill was inflated by about a hundred dollars over what driver told me fee would be. Driver takes card information onsite, charge is apparently made later. Make sure you get a written quote from the driver or you may get a surprise later. However this is an industry with a reputation for putting the screws to a captive audience. 100 dollars is a relatively light screwing for a big truck tow, it could have been a lot worse. I still have not managed to get a receipt for Payment after calling twice so will just note it and if Uncle Sam questions the write off Ill point them to the wrecker service.

Bi
Review №66

Prompt efficient and courteous

a
Review №67

Very fast and rapid service. Friendly driver

Cr
Review №68

Julian rocked! He was very professional and careful with my car. It did not take the 30-40 mins estimate given for him to arrive. He actually arrived in about 20 mins! When he noticed,my tail pipes,were going to drag on the pavement,while loading my car onto the wrecker, he stopped, put some ramps down that lifted my car higher,so that wouldnt happen. He was very meticulous about everything and made sure my car was secure before proceeding. He answered all of my questions and made me feel at ease. Keep up the excellent work! I highly recommend this,great company! I only wish Id thought if getting a business card so I could give others the info!

Ka
Review №69

They made the process smooth and easy. Very professional people.

Ga
Review №70

Never arrived

Er
Review №71

Awesome service 👏

Sp
Review №72

Quick, honest guys with fair prices. Helped me to get my truck out of the mud, and I made the delivery in time. Thank you guys!

T
Review №73

Very personable & friendly. He was clean, neat, thorough and fast. Took time to clear the tree branches on the way out the driveway - wow!!!

pa
Review №74

Bad service time waited 4 hrs never came

Ci
Review №75

They were awesome !!! Loved those guys !!!!

Te
Review №76

Super fantastic service

ch
Review №77

Excellent! Highly Recommend! From the Gentlemen on the phones to the Driver, Excellent Customer Service ! I will recommend Southside Wrecker Service to Family & Friends with No Hesitation! CK. Atlanta.

Ja
Review №78

Good people! Fast service! Reasonable prices!

Br
Review №79

Horrible towing service! Couldn’t do my first job because they were short staff and then lied to me on the phone. trying to double charge me for a hook. Doesn’t look out for their customers that literally just towed with them. Stay far away!

J
Review №80

Very disappointed with the customer service. I called and requested a tow from my house to the mechanic. I was given an ETA of 1 hour, maximum hour and a half. After nearly 2.5 hours I had yet to receive any call from either the driver or someone with dispatch giving me an updated ETA or explaining why it was taking them so long. I eventually had to cancel the tow since the mechanics shop had closed by this point. I was offered no apology or explanation when I called to cancel the tow.

Ju
Review №81

They picked our car up from a wreck. Very friendly but they would only let my husband go back to get our things out of the car. We had just been shopping for the accident so we had a lot of stuff in the car. He was still in a lot of pain and having bad back problems from the accident and they would not let me help him get anything else nor did they have a wagon or anything to help him carry everything for the long walk. The office staff was friendly however. I just feel like they need to work on those policies or offer a hand stones and pain or at least have a wagon people can use

ju
Review №82

Was involved in an accident and my car was towed by them and had my ride gps to their shop.... they left me on side of the road after the accident 😡😡😡😡

Ri
Review №83

Driver arrived 10 minutes after I called it in.Within 30minutes from the time I called.My vehicle was sitting in my driveway.I highly recommend them in the future excellent job

Ch
Review №84

Great helpful and prompt service

Ab
Review №85

Awesome and prompt service and the driver Jake was very helpful! (It might be Jay)

Co
Review №86

Was quoted $160 to have my sedan towed from Union City (next to their shop) 10mi South to Newnan,GA. Avoid if possible

St
Review №87

1st time using SOUTHSIDE WRECKER & TOWING, my experience was PHENOMENAL!!!!!The driiver was very nice & respectful.YES, YES, YES, I WISH THEY WERE MY PERSONAL TOWING SERVICE

Pa
Review №88

Price for the storage was ok .but the towing price is a bit expensive.

Te
Review №89

Service was prompt and the driver was knowledgeable. I felt that my car was in good hands!

Da
Review №90

Great support and customer service by the two guys.

Am
Review №91

Driver was fast friendly courteous and intelligent. Everything about the experience was a pleasure. I would absolutely recommend them!

Ko
Review №92

The best wrecker service in Ga...Keep up the good work..very fast and professional..

La
Review №93

Would never work at this place again ever again they dont pay you overtime they dont pay you all of your 60 hours they only give you 40 to 50 hours without your overtime would never work for that place nor recommend it to anybody

Cl
Review №94

They were timely, affordable and Safe. They treat there employees right. Thanks SouthSide

Al
Review №95

If I could leave no stars I would. This tow company was so unprofessional. The driver was 4 hours late and seemed to be put out while doing his job. I late called the company to inquire about a billing question, and Jeff was rude and condescending. I always give small businesses the benefit of the doubt, but based on the service I experienced I will not be using this tow service again and I will be warning all of my friends as well. I went to leave this on their facebook page but they are too busy bashing a previous customer (hows that for professionalism!?) to approve my comment. Be advised: they block all negative reviews on their FB page and only allow positive ones. DO NOT USE THIS COMPANY.

Je
Review №96

Awesome time management and great attitude.

ro
Review №97

Friendly driver excellent service. Definitely recommend.

Li
Review №98

Speedy and professional! Jay was great...enjoyed our conversation!

Jo
Review №99

Courteous staff

wi
Review №100

Long wait but good service

Information
54 Photos
100 Comments
4.1 Rating
  • Address:4990 Jonesboro Rd, Union City, GA 30291, United States
  • Site:http://southsidewreckers.com/
  • Phone:+1 770-691-5259
Categories
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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