Oh my goodness. I thought all these reviews were a joke at first. nope they arent..this place is horrible do not come here unless you like to sit all day. Sad that there are places like this
If you picking up here be ready to sleep atleast 9 hrs that happened to me to day I got there about 11:30 am left at 10:22 pm so my fellow drivers don’t waste your time with this company or be ready, it’s a big company and I don’t know what’s going on inside but definitely something is on .
Wish I could give them negative stars slow and disrespectful. Says 24 hrs get here gate is closed security guard says she don’t know how to open it got trucks trapped inside won’t let them out or let deliveries in. Dont come here it ain’t worth what they pay. I’d rather just not had a load then be stuck here
STAY AWAY! Terrible people working here, took forever to load, waited 8 hours! After which, they didn’t call to let me know I was good to go. They just went home for the night. Ended up sleeping in the dock until they opened the next morning.Checked in with them in the morning to get my bills and leave before the Atlanta traffic, they tell me they forgot a pallet. So back to waiting in the door! 🤯😠
No stars, unprofessional, uncourteous shipping g window check in. If you dont feel like being there, quit
One of the worst loading experiences I have had. 5 minutes in the shipping office before someone even acknowledges you then she tells me to wait until shes finished with what she was doing.....another 10 minutes. I get to the Dock after 30 minutes and wait there another 4hrs before my light goes Red. Another hour goes bye and they finally start to Load my trailer...which takes an additional 3hrs. Back to the shipping office for paperwork that should be ready, but they make me wait 45 minutes more to get out the door. This is unacceptable... and the kicker, they werent even busy!!! Bottom line: Avoid this place at all Cost.!!
Terrible place to pick up. These people have no respect for the truckers schedules. They do not care if they make you late for your delivery. They take their sweet time loading you. Ive been here 2 times and both times sat over 3 hours last time sat here for six hours and made me 3 hours late for my delivery. Avoid!!!!!
This is one of the worst shippers in the country. Stay away from this place. Driver spent 2 days trying to get loaded and both days they said they had to reschedule because there was an issue with the product.
They dont work. Theyll eat all of your drive time up. Just expect to be late reaching your destination.
Drivers good luck loding up timely manner. Writing this after 7 hours dentation. Avoid picking up a load from here if you can!
Truckers, forget about all the other reviews and just listen to me. If you ever get a load that picks up from this location, RUN AWAY! You dont want to sit for a 3rd day straight and get loaded with 1 pallet every two hours. 3 days and still waiting. This place is hell on earth!
Do yourself a favor and stay away; NO RUN/DRIVE AWAY from this place as fast as humanly possible !!!This DHL facility is the worst possible place in metro Atlanta !!! It took this place about 12 hours to load me !!! Plus the driver next to me waited over 24 hours to get loaded !!! The management is beyond disrespectful to the driversThis delay made me late for my next delivery which ended up costing me money. Since I live in metro Atlanta I could have went home and waited at home !!!I could have gone to the movie studio across the street to be an extra or audition for a role in a movie. Youve been warned !!!
Second Time picking up a load here. Both times I’ve been held up hours. Appointment time 11 AM, arrived at 10 AM ran out of time at 5:30 PM. But, they don’t allow overnight parking here. They finally finished close to 6 PM. My next load had to be canceled and could not be replaced. So I lost money from my paycheck for there inefficiency. I would recommend skipping it if possible.
Worst Warehouse and staff i’ve ever been! Too slow!, staff dont have any sense if urgency, disrespectful, and the receiving staff very disoriented.
Sans 12:00 I’m here now 19:01 my light still red Good luck
Worse place to get loaded never come here un less you got all day to get loaded
2 pm appointment, checked in at 1 45, loaded next morning at 9 am, rude disrespectful, cancel your load or prepare for camping
The worst place ever if only I could give it a zero star drivers dont come here and Ill take forever you for you to get your load 6 hours plus good luck
I am a Truck Driver I am here to pick up a load to take to another place so far so good
Do not come here it is a dumpster fire. 27 hour live load.
Warning to all truckers! Do not pickup here! I have been here 10 hrs and they havent even locked me in! The worst place I have ever been! Please do yourself a favor and dont go!
Great place they work with you ... they load fast and get you out quick ... have your stuff together before you go in the office or your going to have a bad day
This is the worse place I ever been, the service is horrible I been waiting for more than 12 hours, I will not recommend this place to anyone
Very very slow i regret coming here and wont come back. Waist of time. Been here 8 hours and counting...
Got loaded 02/19/21 after 7 hours so I ran out of drive time. Was ready to leave at 2:30 am (02/20), got to the stopping arm to go out and apparently the security inside was asleep. Hit the call button 6 times with no answer. I sat there at the gate until 4:30am when all of a sudden the gate raised. Just letting DHL know, that next time Im taking your stopping arm with me. Keep your guards awake!! You need to fire whoever it was.
This place is very unorganized and unprofessional. I went to the hiring events and got told I was going to be sent an offer letter multiple times. At this point Im tired of wasting gas, if management had no interest in hiring me they just need to say that. I have did everything I was asked to do and still no offer. Not only that the guy who interviewed me said people they hire don’t show up yet I came to the job multiple times showing Im interested. Maybe the least interested people are the ones they hire. Good luck getting people to work on the weekend.
Great place to deliver no lie I had no problems checked In a day before appointment they took meI will definitely deliver here again staff is very friendly and laid back
I work here n the job is ok people are great its clean I just hate standing in one spot doing the same thing over n over all day I got to move around
Not really sure what to say. But, you will be here all day
Ben here 6 hrs had 10 am appt got here @ 9:20 am still waiting pack a lunch and expect to do a 10 hr break
This is the worst shipper ever!I got here at 2pm and my appointment was at 4pm. Now it’s 10:09 PM and still not loaded my trailer!I don’t understand why this shipper need an appointment?
Got loaded in reasonable timing.And that was on a Saturday.
Got here at 3:38 had 6:00 appointment got in a dock at 8:45 still have not started to load its 10:45 will not every come back to this place also so out of hours so cant even leave they get no stars
No structure,blind spots throughout facility.
Had a 10AM appointment it is 7:45pm and im still waiting to be loaded this is a owner operator nightmare.... i wish i could give no stars. the people in the office is no help and disrespectful. NEVER AGAIN
Checked in 11:40(appointment @2pm)Loading started 12:30Checked out 2:00pm
Never again will I pick up here! First one to check in and 4hrs later am still here, glad I parked overnight an did start my clock…drivers beware!!!
The office people are wonderful BUT getting a preloaded trailer or getting loaded GIVE UP it aint going to happen. The loaders has NO MANAGEMENT to get the trailers loaded
Do not accept a load coming from this place.I got here 7:00pm on a Thursday to pickup a 8:00pm appointment.I finally got loaded Saturday at 2:00am.but they leave at 2:00am so u have to wait till 7:00am the next morning to get your paperwork.don’t even think of griping about it.they could care less.I will never accept a load coming out of this place ever again.horrible experience.make sure you have food with you not much around to walk to either.
8 hours to load rude people in office I will not go back
Very bad people they don’t respect the drivers
Very slow people took forever to get loaded and 45 minutes to get my paperwork and stole 3 loadlock before you leave ask for your loadlocks
Wish I can hear the action of no stars .Staff is rude and I’ve already been sitting here 4 1/2 hours waiting to get put in a door to get loaded.
Not good place to pick up load, 7 hrs waiting, not loaded yet
Place is a joke, drop and hook. 2 pickup numbers nothing ready. Over an hour just to get to the window. Avoid if you can
Easy place to get in and out of
That’s horrible place my appointment was 2 PM I show up on 1:15 PM and they keep me like up to 9 PM!
All depends on the day and how quick theyll load you...they can be faster than other days.
Fast turn around to get your trailer loaded. Friendly service and they have a restroom and free coffee in the reception area for drivers.
They’re Atlanta workers. Do you expect hard work and timely loading?
Very slow loading for any drive pickup loads
Appointment 10am. Checked in at 8 am. Was out by 9:30am👍
Not friendly office. No restroom !
No paper towels in bathroom. No soap. Light was broken. Took to long to unload truck so had to leave. Bad customer service. Would give 0 stars if possible.
It’s my first time and last time to come here and waste my time, people who work here have no idea what they are doing, slow, unorganized, and lazy workers i am never coming back here
7 hours loading 8 pallets!!!!One of the worst places for any pickup.No one know what’s going on
Be prepared to sit here all day. 10 hours to load a trailer. Laziest people on the planet work here.
The place is good
They are rude and took hours to load
Don’t want to come back at any cost .. one of the slowest place I seen .. check in 2pm now it’s 7:54pm still on the dock..
Be aware Dont work there.
This is the best job ever. I love my job and coffee 😉😉😉
Very long wait to get loaded
Worst experience too slooe loading
Dont come early expecting to get loaded early. They have parking so you can wait. No
I would expect a lot more from DHL, sat for 3 hours for a pick up and whoever loaded my trailer was flying in and out far too fast and caused damage to my trailer. Everyone I interacted with acted like they didn’t want to be there and were rude.
Horrible office clerks. Nasty attitudes!!! Super slow and unprofessional. 4.5 hours at dock for several pallets
This place is trash for real they started to load me then took a hr for lunch then put on two more pallets after lunch been sitting in the door for 2hrs no movement red light still f ing flashing
They slow shipping personal disrespectful. No confederation for drivers on ELECTRIC DRIVER LOG. Here you loose time NO STARS GET BETTER had to put 1 or they wont ket it post but they get NO STARS
Slow! Super slow! 30 to 45 minutes wait time just to check in even longer getting loaded. Be prepared for an 7 to 8 hours just to get loaded.
Frendly stuff, but for pick up the load very slow wait almost 2 hours not starting
They dont even deserve one star. Lazy people work here; my appointment was at 9:00 am, and now it is 12:30 pm, and they still dont know when the load will be ready. Just void this place.
I work at this place and its a very good place to work
Poor, waited 2 hrs for 15 pallets. Dock crew was playing during their shift.
Easy in and out.
4 hours to unload 1100 appointment time and 1500 finally done
I swear they finished putting stuff on my trailer and then took a lunch break before turning the light green.
Worked here for a year before transferring to Schneider Electric the experience was great and my supervisor were always very informative
Well web states open 24 hours. Got here at 3 AM and nobody here. Sitting on the gate blocking all incoming traffic. Either update open hours or wake me up.
The pay is awful when you are a temporary employee and the proceed to get hired on is kind of long... However easy work no micromanaging going on... can be a tad bit more organized.., also they can compensate the temps with incentives...
I don’t like how the hire process goes. This company don’t informed all the information on what’s going be taking place on the hiring event. Also, you all don’t have no number to get in touch with the HR or the office directly. I understand, you all have to keep it professional, but it’s not professional if you don’t have no direct number to the office. Thank you.
4 - 5 hours loading time And paper work
Easy in easy out nice staff loded with in hourfront office 24/7 shiping and receving closes sunday open 7 AM monday
This is amongst the worst Ive ever worked for. I was there for 6 months when theyd already promised to hire me on directly 3 months after working there. After 6 months of loading trucks and breaking my back for $9 an hour I got fed up with trying to get my pay increased. Julius is a crybaby and a liar about MULTIPLE things. He just walks around with his laptop and ignores his actual job. Not to mention he isnt competent to understand that a middle aged disabled man shouldnt be doing hard labor yet he forced that on a poor soul on my last day working there. They also expect you to work 10 and 12 hour shifts with 1 break, which isnt legal. Do NOT work here.
Could use an extra person at the window when it gets busy
Theyre disorganized and messy with products placement and arranging. The management blames employees when their system needs to be adjusted. If you replace everyone and run into the same problem the its the system thats in place that needs fine tuning.
Great place to deliver to. Live loads goes fast
Terrible place to pickup, I had to wait 5 hours for 8 skids.
The bathroom was still out of order. Quick with appts tho.
You will spend most or all your day here.
Never again.