Justin Calkins provided awesome service from start to to end. Made sure all concerns of my vehicle was addressed. Went beyond to make sure their wasn’t any other issues as well. He communicated with me about updates of my car status.

Nalley Chevrolet met all of my expectations concerning the repairs of my van. They were more than fair. Ask for Kenneth or Marilyn . Truly professionals

The Service Tech at Nalley Chevrolet in Union City, Jamari, was outstanding. I was on my way to the airport to pick up my son on leave from the military when my 2015 Chevy Equinox cut off. I usually take my car to the dealership from where I bought it but they told me I would have to leave my car for 2 weeks before they could even do a diagnostic because of the Covid back-ups and delays. When I contacted Jamari and explained to him that my son was home on leave and I need my car back as soon as possible, he told me he could have it diagnosed within 2 days. When the diagnostic showed that I needed engine work, Jamari worked swiftly with the warranty company and made sure to get the parts my car need in fast. I am very please with the service I received and I will now switch to Nalley Chevrolet for my regular oil changes and maintenance.

I had such an amazing experience working with Steven North with buying my car. He made it smooth sailing and made the experience effortless. He was super informative and genuinely guides you to make the best choices when it comes to your needs with your car. Id definitely recommend anyone to buy a car here and would definitely come back again.

I would like to thank Steven E North for his high level knowledge, professionalism, and service, with assisting me in locating a vehicle to meet my needs. He is well-versed in the products and services that Nalley Chevrolet Atlanta offers and I had a comfortable experience when making my shopping selection. I would definitely refer him to friends and others looking to make a purchase in the near future. Thanks again for your outstanding help.

Justin met me at my car. He was very pleasant. Made recommendations like getting my oil changed because my light was on. AND I only waited an hour!!! AND he held the door for me!!! I didn’t think men still do that…THANK YOU JUSTIN!!!!

Very great service techs! Jahvon and Jamari are always pleasant and do a great job. The wait is long for service but the techs are honest about that and check on you throughout the wait. I always book service at this location.

Justin is the best let me tell you how great he it’s. He is professional and he breaks down everything that you need to know about what’s going on with your car. He is the best. I highly recommend.

I am went to Nalley just looking at different trucks because I need one to pull this boat Im going to get (my wife doesnt know about yet). Anyway, the sales staff was very enthusiastic and knowledgeable. I really appreciated the care they gave me even though I didnt buy today.

***Update. The regional general manager was swift in his communications and customer service. The service provided was unexpected but very much appreciated.My 2019 Tahoe has been at Nalley for two weeks for what I was told was a transmission problem. My service tech Justin has not reached out to me. I text him the first week he did not reply. I called to speak with him and another person provided an update. I made a visit to remove items from my truck and at that time he use the regular phrase I will provide you with an update. I have been in touch with GM and the senior representative has inform me of her difficulties reaching speaking to management. I was not offered a loaner from the dealership but was told to call GM customer service. No assistance from the dealership to help get me a rental without me paying out of pocket. Im still without a vehicle and no update provided. Poor service.

I always make an appointment for service but I was told thats an appt to speak to someone for service. The wait time for my appointment for service (oil change) is always 3hrs or longer. I needed wipers so the rep told me the best was $40 . Yeah my fault for thinking this was the total and not per wiper nor did he explain that. So I get a bill at the end for $160

Service Rep Justin Calkins...one of the best Ive ever dealt with...hes straight forward and to the point...if I could give 10 stars I would...I will not go to anyone else....HIGHLY RECOMMENDED....

I had an Amazing buying experience at Nalley Chevrolet when I purchased my Silverado. Hasani Wootten was professional and patient with my indecisiveness, but in the end worked hard to get me the vehicle that I wanted. Great people to work with and I’ll definitely shop with them again.

Justin was very helpful…I’ll definitely come back and I hope he takes care of my car.

Working with Nalley Chevrolet was an absolute pleasure! The team was extremely professional, knowledgeable and courteous as I took my time to make the best choice for me and my family. Thanks for making this process easy and actually enjoyable!

Justin (My Service Tech) was really upbeat and energetic. He quickly and correctly diagnosed the issue with my vehicle and provided excellent communication with me throughout the process. He was smiling the entire time and really seems to enjoy his job. I would definitely bring my vehicle back and request Justin!

Got my van that I wanted with no problem clean inside and out 2017

BRUCE WAS THE ABSOLUTE BEST! When I came in I knew exactly what car I wanted and what I wanted to spend! He mad sure I got in that very vehicle! I callus remember be happier! I’ve referred everyone that is looking to purchase a car to Bruce.

Been here twice for my new-to-me Chevy. Theyve treated me well and got me out of there after service issues ahead of schedule each time. Recommended. Special thanks to Justin and the EV tech for their exemplary help today.

I went there looking at a Tahoe to compare w Ford explorer. The staff was very friendly and helpful especially the manager Steven North. When I decide on my purchase I will definitely come back to this location.

From the moment I started communication with Nalley Chevrolet, I was absolutely impressed. When I asked about a Chevy Bolt on their website to the end of the sale, I was taken care of efficiently. I ended up going to the dealership where I was introduced to Bruce, my salesman. He was a pleasure to work with. He was resourceful, honest and showed integrity. After the purchase of my car, I had an issue with my Bolt. From the onset of the problem to when the repair was completed the GM, Robert, was the most helpful and communicative GM I have ever worked with. I had complete confidence that my issue was going to be handled effectively and it was. In short, I recommend Nalley Chevrolet without reservation. I will be a repeat customer.

I have been coming to this dealership for 15 years and yesterday I had the worst experience yet which was so bad that I was prompted to reverse any good ratings I have ever left. Management has changed a few times since, but the customer service that was received from Mr. Caulkins and his Assistant Manager was unacceptable. After waiting for 8 hrs for a diagnostic with absolutely no updates I was given a good bit of excuses. There was no problem with paying the diagnostic fees but there is a better way to communicate to a customer that has been waiting for 8hrs and then being told I would have to pay almost a thousand dollars for a recall repair. I would probably never come here again but I hope the customer service is addressed for future customers. In the meantime take your car elsewhere.

I had my car towed on Wednesday and then no once answered every time i tried to call to check on it. Finally i was able to get through to someone just to find out that they lost my keys and attached it to another customer work order on Saturday. I still didn’t get my truck back till the next following Friday.

The process was pretty easy. A small miracle was worked. The only areas that I would say could improve is to coach your salespeople on how to communicate the next steps in the car buying process. and to try and allow the customer to pick at least the color and one option that is within their pre-determined price range. I was just left sitting in the glass office while I guess the financing and trade-in appraisal part was happening. I didnt particularly care for just sitting there not really knowing what was going on. I would have loved to have had the option to pick either a couple of other colors or have an option to pick. Sometimes, thats all the difference between a WOW experience and an OK experience. Although Freddie the financing paperwork guy was thorough, at times, some of his responses to questions were snippy. I definitely didnt get a car care kit as promised in the signing office or a warm and fuzzy from Freddie. But again, warm and fuzzy is my thing, may not have been Freddies thing. Other than that the overall the entire experience was OK. They definitely are in the business to sell you a car.

Love my new car. Steven North was awesome. I would definitely recommend buying from Nalley!

The service was fine. I requested a loaner vehicle and upon arriving to the dealership I was told that there were none available, super inconvenience. I had a 730 am drop off for a service that was supposed to take about 2 hours(oil change, cabin filters, and transmission fluids) After 12 pm I had not received a call that my car was done so I called and was told that my vehicle was just completed.When I picked up my vehicle it was explained to me that the loaner vehicle is only available for certain services. After being provided context on why this was, as a customer who booked online there was no way for me to know this was not an option with the service I received.3 stars for lack of communication.

As of last week. My car has been in the shop for 2 weeks now. I have left voicemails, emails, and text messages. My advisor Justin refuses to contact or respond to me about my vehicle. I haven’t had an update on my car or anything. Wasn’t offered a loaner or rental. My husband and I will be going in person to the shop in the morning because this is ridiculous. I only come to this location because it’s close to me and it’s hard to find a service shop that will work on my Chevy Cruze. I will not be returning to this location anymore. Very poor customer service. Will update again after I go to the dealership in the morning. Went to the dealership Saturday. Was told that we they were waiting on a part. Supposedly the part came in last Tuesday. I was told that my car would be ready today or tomorrow. My husband called this morning (Wednesday) and they acted like they didn’t know what they told us last week. My car has now been at the dealership for 3 weeks. They claimed they would call me back after speaking to the tech and I still haven’t got an update. Frustrated is an understatement! Never again!

I have been a loyal customer of this particular location. With that said I am highly disappointed in the lack of customer service as well as the integrity of service done to my vehicle today. Guys do yourself a favor and choose another location, these folks don’t even make sure that your fluids are roped off properly for a routine oil change! And get this they put water in my coolant tank! No even 50/50 and didn’t even tell me about it, I had to ask when I noticed it! I also bought a part they never actually gave me, it’s the lack of integrity for me! All in all just go ANYWHERE ELSE to get your vehicle serviced!!! I wish I could give a half star, I’m so disappointed!UPDATE!!(8/6/2021): I spoke with the general manager of the location and he was prompt, professional, and apologetic about the experience. He handled the situation without excuses and is fixing it! Thank you! Hopefully, there will be no future issues.UPDATE!! ( 8/11/2021): I’m very happy to report that all issues I encountered at my last time of service were completely fixed! I Han an excellent Service Consultant named Jamari Jordan I recommend to ask for him when you come. The general manager Robert and Kenneth the service manager made sure that everything went well. Their actions restored my trust in this location and I will continue to be a loyal customer! Thanks to this team!

The service is better. I returned after an bad experience 6 months ago because I have history with this dealership. The service is better: The advisors are more professional, prompt/quick and the repair helped my car run better. The cost of the parts and labor were affordable and fair. In the past, this location is great for diagnosing problems, notifying you when the car is in need of mileage maintenance, which Im told helps the car run longer.

Bad business, I’d say. Get everything in writing via text message or email first. I called and was given a price via phone that included parts and labor. After the arrival, I was told that the cost was $100 more and it would be 2 hours. After 3 hours the service person said that it would cost more because the service didn’t cost what they told me earlier. After 4 hours, I called and was told that they have completed the oil change, but had not started the tune up. You see where this is going. If I was told 4 hours or all day, up front, it would have been fine. Because of the price and time spent, I feel tricked. Now, guess I’ll have my attorney to obtain the quote, I was given over the phone.

Jhuron was very helpful and always keeping me in the loop on what was going on. Terrance was awesome as well. He continuously checked in with me to find out what I wanted fixed and stayed until the job was done, even while they were trying to figure out all the charges. My daughter made a mess and it was a big issue and they all were very friendly with her, even Mr. James. Thank you all for a wonderful experience!!!!

Excellent Service! Super friendly and great conversationalists. I fully enjoyed it and every time I leave, my car runs even better!

Excellent customer service. Staff are always friendly. Not a very long wait time

JHURON put me down as the wrong car and wrong address after I gave him all of the correct info beforehand. He wrote it all down and still got it wrong once I seen my paperwork, this was my first time there, I drive a Chevy Malibu(a sedan), but he put down that I drove a Chevy Silverado(which is a truck)…..don’t understand the mix up at all…and also after I paid for my service he walked off w/o letting me know where my car was parked at so I ended up walking out the wrong way until another worker led me to my parked car. Also oil change was $78 after I had to wait over 2 hours.

Ron set up text message alert support. The text message alerts were excellent.Ron was great n knowledgeable.

Justin answered all questions about my car and told me exactly what I needed done and what I didn’t without me saying a word. Things I had concerns about he definitely answered and I will be returning next week to get the rest of the things fixed on my car. I definitely recommend you scheduled your appointment with Justin he is very honest when it comes to your vehicle

I originally couldn’t get anyone to answer the phone to assist me, so I went into the dealership and the finance manager, Freddie Thompson, told me to send him over my documents to cancel my gap policy. I did as he asked and haven’t heard a thing. It has been months and I can not get him to respond to any calls or emails. So frustrating. Will never purchase another vehicle here.

Shaq did a outstanding job very nice quality workVery customer service driven

I have been coming to Nalley for my Oil change for the last 6 months and have to say that the professionalism and hospitality I experienced with JHURON was second to none. This young man knows how to make a customer feel warm welcomed and wanted. I was confident that my vehicle will be taken care and the additional issues addressed.I will continue to have my car serviced at Nalley because of JHURON. Please know that he is an asset to your establishment.

DO and I Repeat DO not take your car to the service department at Nalley Chevrolet in union city, ga...the most unprofessional group i have ever experience...they will give you one date on your vehicle...and change it multiple times...they do not communicate or return any calls...if you leave your car with them...Do not expect to get it right back...and when you finally get through to inquire about your vehicle...they have the audacity to get an altitude.

Marilyn showed excellent professionalism. A great help!

I bought my car in and I got it back quicker than I thought.

My experience was pleasant. My service advisor was helpful and professional.

We took our 2005 Chevy SSR to Nalley Chevy in Union City, Ga and after having our 2005 SSR for over a month (not good) with not calls back and over 5/6 messages, we finally got some answers and a full explanations as to what was going on....but we had to physically go the dealership to their service department and escalate the matter. At first we did not feel good about how this was being handled because we were unable to get any call backs after leaving over 5/6 messages. But after escalating the situation (twice), we were able to get some feedback and some answers and some progress.

The entire team at the store were first class amd provided a great experience from beginning to end.

The associates at this location are always polite and friendly although this was my first personal visit every time I visit its always a pleasant atmosphere. Service was prompt quick and efficient said it would possibly be 2 hours and was done in less than one 👍🏽. Im also truly appreciative for Justin who was well versed and helpful in educating me on not just the services my vehicle needed but also breaking it down and explaining to me why, for that Im truly grateful and they now have a permanent customer in me!

Justine at Nalley Chevrolet in union city was so amazing he was so polite funny and a gentleman! His customer service was great Thank you for helping me service my 2020 Chevy Malibu.

The typical car buying event is disasterous. Proud to give acolades (?sp)to an extraordinary team of professionals for the smoothest car buying experience to date! Kudos

Justin Calkins was very knowledgeable of the services provided.. Not to mention his customer service is AMAZING! Keep up the great work 👍🏽

Alonzo provided great service. He was very helpful and efficient. I will definitely be back to get my vehicles serviced at Nalley Chevrolet.

What a GREAT experience!Replacing a transmission in my wifes vehicle was made easy from the beginning when I dropped off my vehicle, throughout the ordering and replacing process (by receiving the many updates on progress) and to finally picking up my vehicle.The level of professionalism and courtesy displayed by the Service Manager (Kenneth) and Service Consultant (Jamal) was impressive and on another level.Thanks for the work that you did...The vehicle is driving great and she very happy as well!

Chevy literally broke my car… damaged my head gasket. Brought it in for one thing, they tell me it’s good and ready to pick up, and then when I arrive my car couldn’t even drive. I will be filing legal fee against them for my damages and proof that my car was sabotage . Terrible service, terrible mechanics

I can’t understand how they sell cars. Never answer the phone.... everyone promises to get you in touch with someone, but never happens (including corporate.) Out of 100 calls between my husband and I, we’ve been lucky to speak with 4 people who promise to give your information to “the right person” it has been over 72 hours and still waiting. Please avoid this place.... you will find a better deal and customer service anywhere else.Update: husband drove down to see what was going on in-person. Met with sales manager who are in front of him the entire time! Disgusted at this place. Never offered a solution.

My service person, Marylin was nice and personable! She kept me updated on my vehicle and made check out easy and quick!

The service manager Alonzo is very professional and keeps me informed with all issues with my Chevy Malibu. I always appreciate outstanding customer service with Alonzo.

Took my daughter car and it take all day to check her alam system that we had them check two weeks before and got a now key. They charged $149.00 to check it. Something they should have found the first time. Its all about the money...

Nally was great to work with! No pressure to purchase and I got exactly what I want! Thanks yall!

We live in North Central Florida and we were recently in the market for a new Tahoe Z71. Tried many dealers in the area and candidly I got tired of all the bs real quick. I understand the market is not favoring the buyer PRESENTLY, however, that is not going to last and the level of short sightedness I was having to deal with was comical. All that said I simply cast a much larger net and ended up dealing with Nalley. Once I was connected with Robert G things went smooth. No bs and good communication. Next time I am in the market for a Chevrolet I will definitely reach out to him first. I would recommend Nalley.

I like to Thanks Marilyn for the best job every for helping me out a lot thank u

Omgoodness Justin was awesome!! Very knowledgeable and thorough. He also went above and beyond for me as well. This is my first time working with him and I was very pleased. He will be another one of my fav service reps.

Jamari Jordan did an outstanding job as my service consultant. A great reflection of Nalley Automotive.

I had a great experience with the dealership, The service writer Mr. Alonzo Goines was very courteous and very knowledgeable of his job. He contacted me of the updates of my vehicle. He insured me that they would take care of all the problems that I had with the vehicle. Mr. Goines made me feel like I was important and that I matter. I’ve had very bad experiences in the past with dealerships and mr. Goines and the Nelly Chevy family made this an great experience thank you for great service.

Top notch service. I live in TN and purchased my vehicle online and over the phone. They delivered to my home free of charge. Highly recommend this dealership.

Bruce was great. Answered all my questions and tried to give me the best deal possible.

I took my vehicle in to have a transmission installed. They completed the work on the transmission however they left off the boats to the exhaust pipe. They told me that I brought the vehicle in like that. Biggest load of BS I’ve ever heard in my life! The service department has no idea what they are doing.

Awesome service rep Alonzo Goines awesome service. I highly recommend visiting this dealership for QUALITY SERVICE and CUSTOMER SERVICE @its best...

Justin was great . He was very fast paste when it came to all my needs for my car I was happy with his customer service skills I’ll be seeing I’m again next.

Once again Justin was amazing!!!!!! He knows I work overnight and I am half asleep when I bring my truck in for service! He said go home get some sleep and I will text you when your truck is ready!

Justin was the person I talked to. So I feel like he didnt tell me exactly what was wrong with my car just told me what I need to pay to get fixed. I had several issues I was looking to get an answer on and he didnt give me a response on neither one of those items. Neither did he allow me to tell him exactly whats wrong with my vehicle.

Robert and Bruce were fantastic with helping me purchase my car. Communication was great and Robert even set up a delivery so I did not have to travel to back and forth to the delivership. Would definitely recommend!

Jhuron was great! I’ll definitely be back!

Thank you so much. Jhuron Thompson and the team at Chevy for helping me with my truck. Thank you!

Thanks so much to NALLEY CHEVROLET UNION CITY, you guys really have the best customer service, I appreciate you guys for getting me and my family in a reliable vehicle. Would def come back, thanks again.

I came in on a busy Saturday morning and my experience was nothing less than spectacular. I was already on edge from having to drive from another dealership after being told the wrong thing but Nalley got my vehicle in and out within an hour and a half tops and made me feel at ease. I will say the replacement of my cabin filter was quite pricey but it is what it is. Alonzo was my service advisor and he was straightforward and just great, so thank you.

Justin was very helpful. Being a female and going to the repair shop can be very stressful, however Justin the service adviser was very help, and I do not feel as though they tried to, get over. He was honest, and fair...

Justin was awesome he went above and beyond for me! Chevy should really appreciate workers like him!

I don’t know who could possibly be leaving these reviews but, but this dealership is BEYOND unprofessional. I am a 21 year old GENERAL MANAGER and I’ve seen unprofessionalism but this surpasses that level. I had my car towed to their dealership TUESDAY AUGUST 9th.TODAY IS SATURDAY AUGUST 14th. I’ve called everyday since Wednesday . No one bothered to mentioned that they were 3/4 days behind on diagnostics. I’ve called the GENERAL MANAGER number and the ASSISTANT GENERAL MANAGER’s number and no one has YET to call me back!! I’ve left multiple voicemails with the customer service manager. No one has called me with any updates on my car. My car has literally just been sitting there until FRIDAY which I’m assuming is when they actually started to work on the car. That’s when I FINALLY got in touch with someone. I’ve had to come out of pocket of course and Uber to my store, the Director of Operations and OWNER of my location have both come out of pocket to reimburse me for paying almost $100 a day in Uber since having my car towed. I’ve had no transportation and not even so much as any communication about the service done on my car. Not to mention, when I finally did get in contact with someone from the service team, they were trying to point out everything else that was wrong with my car. When I know it was just the recall on the car. My car was perfectly functioning before having it towed. I want a response and the DIRECT number for the REGIONAL and or DISTRICT manager. This is beyond unprofessional and they are literally playing with people’s time and money!!!!

Everything went well. My service was taken care of in a timely manner.

Alonzo did not give me a good customer service, the reasons are below .1.He got a copy of my warranty but he did not call them to confirm what service will be cover by it . Because of this, I had to pay for the service that I would not have to pay if he called and confirmed with the warrenty company first .2.He told me he is going to take off days for two days and my car wont be fixed untill he comes back. Thats ok but he was not able to provide me a rent a car .He said he didnt have a rent a car, but what didnt he try to put someone else that has a rent a car for me so that I would have to take Uber or Lyft . Plus, my warranty covers rent a car as well .3.I called him when I received an email regarding the estimate .I asked him which service will be covered by warranty . First thing he said was whats the number of warrenty ?. As I mention on #1, he got a copy of the warrenty, so why is he asking me that ?These made me feel that Alonzo did not provide a good customer service .I will go to other location from next time .

Auto was towed to Nalley 5/27/21 before 11am and was not checked for 3 days. I went in 6/3/21 and paid $757 of $1400 for fuel pump replacement. Car Shield paid remainder. Labor charges were $435 when I authorized repairs; $580 when I went to pick car up on 6/3/21. When I attempted to drive car off lot I noticed that radio, CD and clock were inoperable and car had same problem as when it was towed there. Upon finally getting car home on June 7th, I noticed that console panel on passenger side near floor has been destroyed and can’t be secured.

Jhuron was attentive and very professional. Made this a better experience than my first visit.

I had a very special situation and needed help; the finance guy at Nalley was able to help me get my situation worked out and get me the car I wanted at a much lower rate than my bank. Thanks Freddie! My sister will be in this weekend.

Deal felt fair and sales team were really helpful and worked with me.Update!! It has been over a month since I traded in my truck for this new one and they have not paid off my old truck now my old loan company is calling talking about late payments!! And Ive called and left voicemails with no return calls. When I was considering buying a new truck they called constantly. Now that I want to figure out why they didnt pay off my trade in they are no where to be found. disappointing.

Service was terrible. My technician Jamari explained that a key fab change would take two hours for my Chevrolet Camaro. I also wanted additional service to my fog lights that he stated would take an additional 45 minutes to an hour. I leave and come back an hour and 30 minutes later and my fog lights still haven’t been replaced. Terrible service and I’ve been coming to this dealership for over 5 years.

Justin always provided great customer service when I come and get my car service.

The staff was very knowledgeable and helpful. Great place to buy a truck!!!

James was so helpful very great customer service if you want to leave with a smile go to him because he’s the best 😁

I took my vehicle in for an oil change after I drove the vehicle for 1000 miles due to I had a remanufactured motor placed in the vehicle on prior service done at Nalley Dealership. Now my truck is leaking oil. Since Friday June 11, 2021; I have had 3 large oil leaks on the pavement, in my driveway, and a family members driveway after the oil change occurred. Also my motor is still shaking. Which is the original problem that my vehicle had that was supposed to be fixed the first time. Now Ive been to the dealership twice already and my motor not only still shakes and trembles aggressively, now its leaking oil.

Took way too long for an oil change with appointment. I had an 8am appointment and didn’t leave until 11:30am. Why have appointments when there were cars just pulling up with no appointment? They whole time there no on came in to acknowledge or give any updates. After the wait I was informed there was a recall on my tires, but they were only replacing one tire which makes no sense at all. The tire wasn’t in stock so I have to go waste time up there another day. I wasn’t aware of the recall and that they I inspected it til after the appt. what if I didn’t want the recall that day? No one came and said hey you have a recall would you like for us to inspect and take care of it today, instead they did everything without me knowing anything.

I came to have a key made and programmed. I was told it would take 1hr to 1.5hrs to complete. Came at 930a to ensure on time service. My appt was at 10a and at 1145a i checked on my vehicle and was told I had a special case because my key was broken in the ignition. My key was not broken in the ignition I gave them 2 keys the broken and extra key. The technician ASSUMED it was broken in the ignition and didnt even begin to start on my truck! Then was told it would take ANOTHER extra hour to complete. I went to another Chevrolet dealership where it took only 20 min.

Alonzo Goines, my Service Advisor, took great care of us. He made sure all repairs were done well and quickly on my car. He even helped carry my toddler car seat back to my car. He was knowledgeable, very nice and exhibited great customer service!! Thank you very much!!

Justin was great went above and beyond!! Great experience

In and out. I just love this place and the staff. People ask me all the time, why do you go to a dealership my answer is because of the customer service. I know my work is being done and Im treated well. I love this place. I use to go to Jim Ellis in Norcross which is also awesome, but since I moved this place is the closest, but I love this dealership.

Jhuran was great with keeping me updated as well as knowledgeable on what should be done on my next service maintenance.

Shame on you Nalley Chevrolet in union city, I have only had my vehicle for 7 months that I brought from them, I took my vehicle in because the engine light was on. Justin the service department person came and gave me 2 options one for 7000.00 new or engine rebuild and one for 2000.00 other things to been done to the engine. I had a diagnose done on my vehicle the day before therefore I knew what was wrong with it. Bruce the sales manager tried to sell me another that was 2 years older than my vehicle. The general manager never came and spoke with me at all. I will NEVER go back there again! Oh, also I needed none of the stuff they said I needed. Terrible Horrible dealership! DONT TAKE YOUR CAR THERE

Terrible. Nobody knows whats going on. Worse dealership ever!

Bruce and Rob were amazing. They made my buying experience very easy!! I will definitely refer my friends and family to them.

This particular Nalley Chevrolet is a change over from Ivory Chevrolet. I wasnt aware of the take over, until, I inquired about a particular document concerning my vehicle. Since the change, I can see a difference. The staff and Technicians are more friendly, helpful and professional. I rate a 4 for now, I need to further observe, to see if the customer service will main the same. Customer Service can make or break any business.

Alonzo was great, very professional, friendly and respectful. The wait was too much for an oil change.

A very pleasant experience. I will visit again and I will refer to others.