I forgot to put garbage cans out Thursday night for Friday morning pickup.The morning of 9/17/21 at approximately 9:30 am I called and spoke to a representative.She solved the problem in a courteous manner by contacting the driver.In less than 5 minutes the driver was at the residence picking up the trash and recyclables…I thought it was professional and courteous.
In trying to get my garbage can replaced after it was stolen or removed without notice there is no avenue on the website to request another. So I attempted to call the local office. In the three phone calls I was placed on hold all three times. After being on hold for ten minuted each time I have yet to talk with anyone. This is the worst customer service ever. I guess you can expect this from a monopoly.
Quick, responsive and clear communication via emails!
Garbage and recylclables. They consistently mix the garbage with the green waste. This is wrong! When will they change this!
They are rude and dont help with there own back charges from 2 years ago prior to covid. They sent me to the local county office who directed me back to them. If you can, avoid these thieves, stay clear. I reordered service and I received old, nasty cans.
This place is the best they always recycle my brothers old clothes
Such friendly and helpful staff. They get the job done. Highly recommend this business.
Great people, not so smelly
Been with this company for over 7 years and Today I put something wrong in the blue bin and they don’t pick up and give me no notice on why. I call and they did tell me what I did wrong. They say fix it and wait till next week. Punks
Always does a good job with trash
Always pick up my cans