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Cost-U-Less Insurance
319 E Perkins St, Ukiah, CA 95482, United States
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Cost-U-Less Insurance

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Li
Review №1

I appreciated Ulysses Paiz being very patient with me and answering all my questions! I definitely would recommend cost you less insurance for your insurance needs!

sa
Review №2

I came in inquiring about a quote and Rosaura was very helpful and very professional I really recommend this place. Very good customer service!

lu
Review №3

I was very impressed by the customer service at this office. Rosaura, who had helped me with my policy was polite and very helpful. I am surprised by how much money I ended up saving. The whole environment was friendly and inviting. I enjoyed the whole experience. 5/5

Pa
Review №4

Best insurance in Mendocino. So fast, so cheap, so complete. Ulysses was so kind and helpful.

Br
Review №5

These people refused to turn in my application for my insurance. We drove maybe 2 months. Paying the bill. Only to get my policy CANCELED because THEY REFUSED TO TURN IN MY APPLICATION! When I had the insurance on the line, he got Cost U Less on the line. The guy refused to help due to me not being on the policy. When in FACT I AM. Then he HANGS UP ON US after putting us on hold. For NOTHING!!! I now have to go elsewhere for insurance. Oh. 3 hour lunches are NOT LEGAL. NEVER GOING THERE AGAIN!!!!

Da
Review №6

Ulysses Paiz is Eeally professional, and there’s a friendly environment and knowledgeable! Highly recommend!

Le
Review №7

Very good attention! Its recommended

La
Review №8

They charged me over twice as much as the company Im with now and wanted more with no regard for my driving record and experience

Kr
Review №9

Go see Ulysses Paiz! Very professional and knowledgeable. Saved me nearly 2,000$ a year in car insurance. Will most definitely be coming back again!

ch
Review №10

Ulysses Paiz was the best, very helpful and professional....

de
Review №11

My experience with Edgar Ortiz for my motorcycle insurance was more than outstanding. He was very friendly and answered any questions I had. What I saw in him was that he really cares for the people he is working with and will help out with anything you need to know about the policy. I would VERY MUCH recommend him to anyone because of how well he took care of me and how much he cared to make sure that I knew everything I asked for. Couldn’t ask for a better person to help me out. Thank you so much Edgar Ortiz.

Ma
Review №12

I highly recommend Edgar Ortiz! He’s a wonderful representative at Cost U Less insurance. He was extremely helpful with getting me the best quote on my Vehicle insurance. I highly recommend Cost U Less insurance. Their company makes it their job to find the best affordable vehicle coverage for suitable needs! Thanks Edgar Ortiz!

Eb
Review №13

Michelle Woods was very informative, pleasant, fun and made sure that her client understood what they were purchasing. I enjoyed Michelle and her personality. I feel very comfortable purchasing full insurance coverage with the help I received from Michelle. I can finally breathe and relax now. Thank you Michelle, I really appreciate your assistance.

Al
Review №14

Worst experience ever. The broker fee was supposed to be $125 they took almost $300 extra out of my account. When I called to complain about it the refused to help or transfer me to a manager or complaint line. Very unpleasant very hard to work with. Very dissatisfied with how they handle business and how little customer service any of the workers have

Mi
Review №15

Michelle Woods is a miracle worker. She is very polite, generous, and has answered all of my questions in a timely manner. Breath of fresh air working with Michelle. Very Flexible and accommodating. Thanks so much for your help again!!! 5 Stars- well deserved!!!

Am
Review №16

I had a good ordeal with the people that work here. They really do care. Id especially like to put a good word for the lady named Isabel. Thanks, Isabel.

jo
Review №17

Edgar Ortiz is my go to agent. His very polite and very knowledgeable about insurance. He gives competitive quote and he will go above an beyond to get me great coverage for a great price. I highly recommend. Thanks again Edgar for all the help you gave me and your clients!

Je
Review №18

Edgar Ortiz was very fast and got me the lost cost possible. He also made sure to explain to me what I am getting for my money. Very excellent I have been using cost u less for 3+ years now I will definitely recommend for beginners!

In
Review №19

Friendly and helpful staff. Lanakila came through for me and made sure I understood my options. Very professional.

Re
Review №20

Edgar helped me get insurance on my car. And I was pleased with the customer service. He did a great job

Ja
Review №21

Michelle wood was very patience, and very nice. This my very first time doing my own auto insurance, and she guided me through all the things that I needed to do and needed to know about. Would recommend to friend or anybody that looking for car insurance.

An
Review №22

Mr. Edgar Ortiz was helpful where he presented options to best suit my benefit in my situation and in doing so, I received the best value. He was very professional in the explanation of options thus provided the optimal assistance presenting the highest level of integrity. Absolutely! I am very much satisfied as a customer!

Pa
Review №23

I just got insurance with Edgar Ortiz. He was very professional and he explained all the coverage I recieved. Thank you Edgar for the amazing insurance price i got. I highly recommend this place if anyone is looking for some affordable insurance.

Ma
Review №24

Just the other day I decided I needed a new refreshing car insurance. After talking to several friends and family members, I was referred to Cost-U-Less Insurance. The second I entered the building, I saw that an employer by name of Luis Garcia was unoccupied. We talked for a while about getting a new policy. All the different benefits and the money I could save were irresistible. Luis worked quickly and very efficiently that by the time we finished talking, I was set and ready to go. I highly recommend Cost-U-Less Insurance for all those looking for something new.

Fr
Review №25

Amazing insurance! I had great customer service with Mitchell’s Woods. She was approachable and well informed with policies and most of all helped me out understand how insurance works tremendously. Thank you Michelle!

Zo
Review №26

I was assisted by Edgar Ortiz and cannot be more satisfied with my experience. His knowledge and guidance in choosing and processing the appropriate and affordable policy for me was, hands down, A-plus!Im happy I chose to contact the company and am very, very pleased spoke and was assisted by Edgar. Thank you so much. 🤗

Et
Review №27

Michelle Woods was very helpful, patient and answered all my questions clearly. She was very nice and I would recommend her to anyone trying to make there getting insurance experience easy. Thanks again!

Al
Review №28

Michelle Woods is very helpful,she has single handedly taken care of my insurance needs for the last 2 years. Satisfied customer since 2016

Am
Review №29

This place is great. I came in to get insurance and i needed it to be affordable. I was helped by Edgar Ortiz, and he was amazing. He explain my options, and i was very satisfied. I would recommend this place to anyone. Really great customer service. Thank you Edgar!

An
Review №30

Michelle woods was great handling my paperwork. I will recommend friends to her for her fast service. My auto insurance was great I will definitely come back when I want to arrange other insurances.

Ru
Review №31

Edgar Ortiz was the gentalmen that helped me. Made the entire experience fast and easy! One of the best insurance experiences I’ve had! I couldn’t ask for a better representative for this company. You have questions or need help he’s the man to get it done! Very happy and pleased with this place!

FL
Review №32

Michelle Woods went over and beyond to help get our unsureance for our son squared away. She was patient and kind and very helpful. She took time to explain everything. I felt like she was part part of the family for the day.

El
Review №33

I came to cost u less because I was referred by a friend. It was a great experience with Luis Garcia and Edgar. They were really helpful and it was the lowest insurance I got so far. I highly recommend this place if anyone is looking for some cheap insurance. Thanks Luis!

Os
Review №34

Great people and big office.... took care of my brother with quickness

Je
Review №35

Edgar Ortiz is so helpful! Saved me a ton on my insurance. He is friendly, knowledgeable and efficient. 10/10 would recommend to family and friends!! Thank you!

Yv
Review №36

Every time we enter the door we are greeted my smiling faces! Edgar Ortiz is very helpful and fast. He knows exactly what he is doing and knows how to help anyone that comes in. Amazing place by far!

Mi
Review №37

Excellent customer services!!! I deal with Edgar from the ukiah office and his great!! He always fast and he explains everything in detail. I would recommend him to anyone who looking for a good price on insurance! Thank you again Edgar!

Al
Review №38

Michelle W. Was a great help. Very friendly and knowledgable. She got me what I needed in a timely fashion at a rate I was happy with.

Je
Review №39

Edgar Ortiz was very helpful and informative with my new insurance plan. Quick and multi-tasked throughout our sitting. Highly recommend planning your insurnce business here.

Li
Review №40

Michelle woods is the best insurance agent! Very polite and knows her work! I highly recommend her!

Ka
Review №41

By far the best service I have received at a local place for car insurance. Luis was very helpful from start to finish. Highly recommend him and his office.

Cl
Review №42

Edgar helped me out! Got a great price and Super quick and affordable! He is the man to go to!

Ju
Review №43

Edgar Ortiz helped me get a great quote for insurance on my vehicle easily. And had a few good laughs at some jokes that I made.

Mi
Review №44

Edgar Ortiz is my agent and his does great on what he does. I highly recommand this place if anyone looking for some great coverage and a great price. Thank you Edgar and ask for him if anyone need an insurance policy or quote.

Wi
Review №45

Edgar helped me out with my insurance. He was great! I definitely recommend costuless! Always all in and very focused on you!

Te
Review №46

MICHELLE WOODS - Thank you so much for helping find the cheapest car /rental insurance . Michelle was very friendly and she had great customer service its really hard to find great customer service this days. if you really want great customer service ask for Michelle woods. thanks again!

Ma
Review №47

Edgar Ortiz always helps me with all my insurance. He has excellent customer service and he goes into detail of my insurance every time I have a question. I highly recommend this please, it’s afforable and they are very professional.💯never lets me down 8 years strong with cost u less 🙌🏽

Ka
Review №48

Never actually had a positive experience purchasing insurance, Michelle Woods was extremely helpful and got me started in under 30 minutes with fabulous customer service-- Michelle thank you for being great!!

ph
Review №49

Edgar is very detailed in very helpful and got me a very good deal

Jo
Review №50

Edgar Ortiz has been helping us since 2014, Ive been a customer since 2009 and the service is always wonderful. They get to you quickly and theyre efficient. Edgar works hard to find you the best rate which is highly appreciated.

se
Review №51

Great service, I spoke to Edgar an he really helped me out. No extra appointments. Nice an cheap I really recommend this place

Ta
Review №52

Michelle Woods was the best fast quick no hassle she was perfect.

An
Review №53

Edgar Ortiz is very helpful helped me in every aspect he could. Would definitely recommend.

to
Review №54

I always get help by Edgar Ortiz with insurance. His a great friendly guy who try’s to help anybody in getting insurance. His very detail and highly trained. I highly recommend this place if you need cheap insurance. Thank Edgar for all the help.

Br
Review №55

I had an excellent experience with them! Very nice n very helpful too!! Michelle Woods saved me so much n was amazing!

Al
Review №56

Michelle Woods. Very helpful and professional. the process could have been all in all a little faster but that surely wasnt up to Michelle. She was great.

Ch
Review №57

Machelle woods is the best ever. I want to give her a big thank you. Even tho Im a hastle on the phone she had patience and made it as easy as possible for me. Thank you again.

Ab
Review №58

Michelle woods helped me out today. Friendly and fast service. I come here whenever I need insurance. Recommend to all

An
Review №59

Edgar help me out did an excellent job it was quick and easy extremely friendly thanks a lot man appreciate it.

Si
Review №60

Kila was so helpful. Very knowledgeable and took the time to make sure I got the best deal. Office is super clean and the whole staff was amazing. 5 stars for sure!

Ja
Review №61

Michelle Woods is the best broker ! She was super helpful and she literally didn’t stop until I had the best insurance policy for me ! Not only that but I generally haaaaate having to talk to brokers and sit on the phone but she was very upbeat and kept the conversation going even when had to just sit and wait. If you want a really good experience and insurance policy I would definitely recommend her!

Am
Review №62

I went into cost -u-less about a month ago my broker michelle woods was very helpful. I got a great deal. I will recommend this company to my friends and family and Associates.

El
Review №63

Michelle Woods was super awesome she gave me a quote and was helpful all the way...I would recommend this companyto a friend

Na
Review №64

Michelle woods made my first time opening my car insurance fast and in easy

Dr
Review №65

The employess are very friendly/helpful, but theyre always short staffed so sometimes it can take 45+ mins of waiting to do a 2 minute transaction. Alsos every time Ive tried to call in to save myself some time the pay by phome service is down.

Je
Review №66

Cost-u-less was a huge help to me when I needed them! Michelle Woods is very kind and helpful, she explained everything thoroughly and was very professional..i highly recommend this insurance agency!

Vu
Review №67

Edgar Ortiz was very helpful when it came to getting me affordable insurance. He was quick and had my proof of insurance accessible (email) to me before hanging up the phone.

Sh
Review №68

My family needed cheaper car insurance we called a few places and they would just give us a quote quick to get us to sign up but not answer questions so we called cost u less and got the pleasure to talk to Michelle Woods my husband was afraid to switch insurance companies Michelle Woods was so kind and welcoming she almost made you feel like family she answered all of our questions did what ever she could do to help we did sighn up for car insurance with her we are now saving 100.00 a month thank you so much Michelle Woods you are such a wonder customer service agent. THE MILLER FAMILY

Sh
Review №69

Luis Garcia made it easy to get insurance for my two cars, even though I had him put in my info with different deductibles and together and separate. He was patient and easy to work with. Thanks Luis.

Ro
Review №70

Great service. Like it a lot thanks to edgar ortiz. Helped us out today. Were very happy

ro
Review №71

Great experience I was at DMV needed insurance and proof right away she faxed it for me stayed on the line with me until fax was completed and made sure it was all I needed very helpful and friendly she definitely saved my day and avoided me a trip back to the DMV

Ka
Review №72

Luis Garcia is the man to look for when getting a new car insurance policy. He made it very easy and quick to understand how things work. I highly recommend Cost U Less for your insurance.

Ja
Review №73

Edgar Ortiz helped me out he was quick and easy! I’d HIGHLY recommend him to anyone!

Mi
Review №74

Michelle was the best so helpful!! Patient and got me the lowest quote possible!

Gu
Review №75

Was very helpful, fast and easy process. Great price!

Om
Review №76

Came in to get insurance Luis Garcia was very helpful with everything!! Greeted me as soon as I came trough the door! Fantastic service!!

Do
Review №77

Edgar helped me,out with getting the best price possible for my insurance,amazing customer service,

Tr
Review №78

Michelle Woods was wonderful and delightful. She helped me and made this process very easy. Thank

Sh
Review №79

Michelle woods was so helpful and got my insurance done quickly and professionally. She was awesome with making sure I got the best price and good coverage.

El
Review №80

Edgar helped us out always very kind and does his best to help in whatever way he can. I recommend this place for sure!

Gr
Review №81

Edgar Ortiz help me out with my insurance and a very nice guy. I recommend him to everybody who needs a cheap insurance policy

PR
Review №82

Michelle woods is a very awesome person very fast working and I love coming into the office she is always smiling thank you

Co
Review №83

I came to cost u less because i need insurance on my car. Also edgar from this office help me out on my suspension that my registration had because dmv suspended them because i did not have insurance on it. He was really helpful and quick. I highly recommended this place because they quick and informative about what your getting. Thank you Edgar!

ia
Review №84

Edgar Ortiz was super nice and helpful! Full of energy and helped us out a ton! Definitely a good place to go to!

iL
Review №85

Just got insurance today Michelle was very helpful and understanding fast and easy customer service!

Me
Review №86

Five stars are not enough to express the hard work Mr. Lanakila Rodrigues put into helping me. He looked for the best deal, was excellent in communicating and would recommend him to anyone that needed car insurance, he even came in on his day off to help me. It was the most pleasant experience Ive had with searching for car insurance. Thank you!

Wi
Review №87

Edgar Ortiz, was a wonderful helpful sales manager. Recommend him for your insurance needs.

Ja
Review №88

Michelle woods is awesome. Im happy with the service that she had provide. Great costumer service.

Ni
Review №89

Great service! Michelle Woods help[ed me, and she was very helpful.

Te
Review №90

Michelle Woods was very helpful on finding me a quote very uplifting to me thank you so much ask for help if you ever need anyone

Ju
Review №91

Edgar Ortiz has the best customer service out there! Great with customers, fast, and reliable!

Lo
Review №92

Edgar Ortiz was excellent at helping me gain the correct Insurance that perfectly suit my budget. :)

No
Review №93

Michelle woods has help me find the cheapest insurance ever . Customer service is great.

Sa
Review №94

So I just signed up for insurance with these guys and Edgar was the guy helping me out he done every thing super fast was. Really informative and had a great attitude thanks again Edgar your awesome!!!

Sa
Review №95

Michelle was great! Informative, fun and professional! Thank you

ne
Review №96

I just bought a car today and thanks to Edgar, Jr and Cost u less insurance for the best quote and having patience with me. Edgar was helpful for being understanding, attentive, and great customer service *****

Ri
Review №97

Had amazing service from Edgar, definitely satisfied with my payment for full coverage

Mi
Review №98

Michelle woods was awesome she helped me find the best rate, was hella friendly, and cared about finding me the best rate possible. I definitely liked her and think everyone should ask for her.

Et
Review №99

Edgar Ortiz was helpful friendly and professional to help me to get my policy started

Ga
Review №100

Michelle was really helpful I appreciate all the help and they got everything set up for me I was really fast great .. thanks for all the help...

Information
6 Photos
100 Comments
4.9 Rating
  • Address:319 E Perkins St, Ukiah, CA 95482, United States
  • Site:http://costulessdirect.com/resources/locations/Santa-Rosa-95407?utm_source=google&utm_medium=yext&utm_content=UKI1
  • Phone:+1 707-652-9489
Categories
  • Auto insurance agency
  • Insurance agency
  • Tax preparation
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:9am–7pm
Service options
  • On-site services:Yes
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