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Tommys Express Car Wash
135 Cheney Dr W, Twin Falls, ID 83301, United States
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Tommys Express Car Wash

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Ri
Review №1

Tommys Express is the best car/truck wash in Twin Falls by far. The manager and all the staff are always friendly, and polite. Its a very quick and efficient car/truck wash. The car/truck washing equipment and detergents always do an excellent job on my vehicles. The vacuums, which there are plenty of and more than enough room between them, are very powerful and the mat washing machines (2) do a super job on even the dirtiest mats. They also have very reasonable pricing with single wash and unlimited monthly wash prices for a quick wash to a super everything wash.

li
Review №2

Super friendly employees! I recently was on a road trip and the front of my car was completely covered in dead bugs. I took my car through the wash and It didnt get all of the bugs off. After I exited the wash a supervisor saw me wiping my grill with a napkin to try and wipe the bugs off. He came over and asked if everything was alright. I said that I was just trying to get some more of the bugs off and he offered me a second time through the wash free of charge! I was so impressed and appreciative! Thats a fine example of making sure your customers are happy! 5 stars!

Jo
Review №3

This place is Awesome! One stop shop for vehicle car wash services! Pay, drive thru the wash, pull around to the free vacuums to finish off. They even give you towels to finish drying off the car.

Ga
Review №4

Tommys staff is excellent. Donald the owner is involved with operations and customers. The building looks great. Im a little biased, I helped build it. I ran my Subaru through, and was offered a free second run to get insect debris off the windshield. Our car was damaged at Rocket Car wash. Tommys staff made sure our car was safe. We made it through with no damage and a clean car. Highly recommended.

Jo
Review №5

This is the back of my car after the $15 premium wash. I drove from the car wash 2 miles. The rest of the car was OK, but completely skipped the rear.

T
Review №6

Really good job for the $7 wash. It was busy but it didnt take long for us to go thru. The guys working there are friendly. If we lived in the area, we would sign up for the membership.

St
Review №7

Great new car wash in Twin! A little different roller system when entering but seems easier than the others. They smoothed out the curb at the entry so no curb checking when entering! Good vacuums and great customer service!

Sh
Review №8

Fantastic car wash in Twin Falls. Not having traditional tracks for the tires is the only way I can take my low slung car through a wash and not worry about anything on the undercarriage getting damaged. Also cheaper than the other wash I used before and this does a better job.

Ra
Review №9

I do the monthly planSo I get unlimited washs and vacuuming. Good place. And most of all it doesnt beat your ride like those other places. They use a soft cloth on their brushes and it comes out looking clean and marvelous. Shiny new

Sc
Review №10

Everything was fine. However, I went through two times already. The first time I went through my front license plate almost got pulled off, was hanging by one screw. The second time, after securing my front plate tightly, the corners of my plate were bent afterwards. Everything else seems great.

Ta
Review №11

I have been going to a different car wash for some time. I stopped by to give this one a try out of curiosity. I am impressed with the management. He saw that I had a competitors sticker and gave me a free wash to try it out. I loved it so much, I signed up for an unlimited plan on the spot.I am happy that they use a conveyer belt. I have some scratches on the bottom of my car that I think could have been caused by the rail system in other set ups.#newlifetimecustomer

Am
Review №12

The goal was achieved both of our cars were clean very well. There was Matt cleaners, plentiful supply of window cleaner cloths, and high quality vacuums with adjustable nozzle also.

Pa
Review №13

Bigger for those trucks. Nice staff.

Za
Review №14

Love having the app with the membership. Super convenient and a great staff to back it up

Sh
Review №15

Great quality car wash with powerful vacuums and free cloth towels for drying and finish up!! Staff is amazingly friendly with awesome smiles; such a PLUS in todays business world!!! This was our 3rd visit to Tommys Express, so not just a hit and miss! Also appreciated the veterans discount! Wow! Thank you Tommys Express for an excellent car wash and OUTSTANDING CUSTOMER SERVICE!!! Looking forward to your smiles and friendliness again! 😀

Ro
Review №16

Good but they dont offer as much as Epic car wash for the same price.

An
Review №17

Love bringing my car here, fast, vacuums are great, floor mat cleaner does a great job.I have the ultimate unlimited and there is rarely a line, so I can get through quickly. The car wash itself does a great job, there are always towels available to dry with and the vacuums have great suction. The staff is friendly and they strike up conversations, check if Im satisfied, ask is I need anything. Its a great experience every time. It makes having a clean car ready. Great addition to Twin Falls.

An
Review №18

Definitely better then the competition around the corner. Will be returning for sure!

Ro
Review №19

I brought in a very dirty work truck. The crew was very understanding and accommodating in giving us the highest possible service. They even sent us through a second time for the best results.

Jo
Review №20

They use a ‘magic carpet’ belt system that is a lot friendlier on lower profile vehicles. Also, great customer service and super clean.

Av
Review №21

What can I say... its a carwash...nothing special. I do like they offer towels to dry off areas still wet and wipe down your dash. Its comparable to Epic Shine and The Rocket.

le
Review №22

This place is fabulous, little pricey. Buy does wonders on your cars

Tr
Review №23

Very friendly staff. I use this service for both of my vehicles one of them being my dually truck. Tommys express is the ONLY place in town that can wash a dually. I have never had a problem with their services

Mi
Review №24

Love Tommys car wash! The vacuums are great, the staff is always so nice, and the wash always gets it clean first time around!

La
Review №25

Best Carwash in town. Friendly staff and awesome features! Keeps both my cars spotless.

St
Review №26

My car was nice and clean after I washed it at Tommys, the only problem I have is the vacuums dont have great suction. Might want to have them checked.

Am
Review №27

First time visit. Car wash good. Customer service is exceptional. The vacuums on the other hand have a little to be desired they have very pore suction at least the one that I was at

Je
Review №28

Its a pretty nice car wash, I like the people I have delt with first, its an automatic carwash at a fairly decent price

R
Review №29

Cashier didnt know if they offer a rain guarantee or not. Said they did, but then no details. Only one lane open for cash service which is inconvenient.

Da
Review №30

Fast, affordable, great wash, and great friendly service! Love getting my truck washed here.

Se
Review №31

Great wash. Very friendly staff and good facilities. Have detailing towels and mat washers for free. Dont see customer service and friendliness like this many places anymore. Cant wait til they open in Jerome. Will return.

Ma
Review №32

Awesome!! Great, friendly service. Did a fantastic job on a very dirty truck. Even the wheels looked good.

Ja
Review №33

Great service, great car wash. Been there several time. Will go back

Ty
Review №34

This place is amazing, I wish the car washes back home where this good. I love the extra wash options and the towels provided when you go to the vacuums. Great car wash at a fair price.

Ri
Review №35

New equipment, does a great job getting your vehicle really clean. If it misses the 1st time, go back through free. Vacuums are super strong and a mat washer gets your floor mats looking like new.

B.
Review №36

The automated machine actually did pretty well. Still had duty in my bumper, but that is expected by these systems. Good job, Ill be back. 👍

Er
Review №37

Pretty good for a quick wash. Efficient.

Ja
Review №38

Absolutely remarkable! Best by far!Super friendly staff.Excellent wash!!!

LI
Review №39

Tried this car wash for the first time.My car was pretty clean...I guess that the it’s job.I like the access to the towels for public use. I used them to clean the nose prints off my windows from my dogs. I’m sure others use them to get the excess waste off their car. 🙃I haven’t seen this at other car washes in town.

MJ
Review №40

Beat car wash in Twin Falls. Get a monthly subscription you can just drive right in. Great ppl to deal with also...

St
Review №41

The Twin Falls location is awesome! We signed up when they first opened up & have been nothing but satisfied with them. All the employees are friendly & helpful. Their car wash system does the job well! We have been pleased with the switch! Thanks to all who work there.

To
Review №42

I am a newer member, i joined about three months ago. I am new to the area. I generally prefer, and actually enjoy washing my own car. Unfortunately, the hard water here in Idaho makes it almost impossible to get my car clean without impossible to remove water spots. That being said, i decided to try several car washes in the area. After trying multiple car washes, i decided on Tommys. My vehicles come out beautifully and being able to dry in the parking lot helps reduce water runs. Ultimately, nothing replaces a good hand washing, bit this is a very close second. I also really like the staff there, Ive interacted with a number of different people, but the experience is always the same. Everyone is always pleasant, friendly and smiling. There is nothing better than a clean car, and overall. Tommys does a great job!

Da
Review №43

Great carwash. It was built well to accommodate all size vehicles. Whomever did the electrical work was brilliant.

Gi
Review №44

People there are very friendly and knowledgeable I purchase two gift cards for the car wash and they got me all set up with everything I needed to do very friendly people I love when my wifes car comes out and my truck as well nice and clean dont have to worry about spraying her down myself car Wash does it all they even have a machine that takes the floor mats that keeps the car clean I like it,pull right up fast friendly service thats a Plus in my book 😎

SA
Review №45

Awesome place for car and truck wash even with my Dually truck

Co
Review №46

I love Tommys. Today the wipe towels were too dry but in this weather, not much you can do.

Je
Review №47

Love the gentleness of the brushes.

Ju
Review №48

Great car wash better than other ones

Ju
Review №49

It was our first time at the car wash and it was great

Ch
Review №50

The experience was a 10/10 from the staff to the wash. The young man that waited on me was engaging, pleasant and professional. As I was vacuuming I was greeted by a pleasant young lady named Crystal that checked on my satisfaction of wash and experience. She took the extra steps of finding out my specific needs and getting some additional information to find a plan that fit my needs. Great Job Tommy’s.

BR
Review №51

Best car wash that takes dully and lifted trucks, fine

Se
Review №52

Coolest carwash EVER! amazing experience!

Na
Review №53

Great place and definitely needed in Idaho! The road salt and sludge will ruin a paint job if left on too long. We have the unlimited monthly wash plan. We drive through every time we are in the area.

Sa
Review №54

Ran my car thru the wash it Tore my bumper off My carThey said they would get back to me on it and its been a month and have heard nothing from them the kid who helped me put it back together was very nice and accommodating thank goodness for that.

Ta
Review №55

I took 2 vehicles there and my honda, which yes had paint coming off, but tommys took alot off it and took paint off my new financed subaru forester so wasnt pleased at all and no one has reached out after me letting them know! Wont go back!

mi
Review №56

Love this place, and their $3 mini detail kit!

Co
Review №57

Disappointed I didnt get my vehicle completely clean but it did a good job

Da
Review №58

Never gets the bugs off the front of my car. Complained and ran it through twice. Said you might have to wipe them off myself when I get home. Not the reason I pay for a car wash. Done with them

Re
Review №59

Really nice and the people are very helpful

To
Review №60

Great quick wash! Member lane is super convenient!

Ca
Review №61

Wow! So many great things. 1. The customer service is fantastic. Always polite and nice. 2. The wash is great. I love the no-rail tire guide. It doesnt mess up my alignment. The drive is smooth. 3. Facilities are clean. 4. I love the towels to dry down your car and the vacuums are great. I dont love the large head - prefer the crevice style but it does a good enough job! 5. Somehow they get a plastic covering on your back windshield wiper which is nice. 6. No pressure to sign up for membership or up sale to better wash. Love that. 7. Their app is awesome as it lets you just do visit to visit payments - dont have to buy unlimited monthly membership to use it. 8. They have a special line for app users. 9. I drive away feeling good! Thanks Tommys.

Je
Review №62

This place is where you need to take your car for a wash, drive through and when you come out the other side the vacuum and drying towels are included in the price. My car was filthy from the haze from the road caused by the snow and rain, ran it through and shined it up like a new penny.

Bu
Review №63

I have tried other carwashes and I was highly impressed with the service I received at this carwash! My car shined more and smelled better, not to mention the vaccums worked great! Top service to make your vehicle look good for sure!

Ta
Review №64

I love the soft cloth wash for my car! Attendants are so friendly!

An
Review №65

Love this car wash! Friendly staff and the fact that they have a restroom is an added bonus! 😄

Jo
Review №66

Great wash!! 10 times better than rocket express

Pa
Review №67

Great wash, friendly staff 👌

T
Review №68

For $15, the car wash was average and the vacuums were less than average...dont go..save your money and do it yourself

Al
Review №69

This place not all that,I paid 15 for what, vacuum? More suction from a straw, still had bugs in the front and will never go back

Sh
Review №70

Overall the wash has met our expectations but I forewarn all that go through to check your statements and make sure they do not double or even triple charge your account. We went in and I could see they were having troubles behind the window but when we attempted to call 2 managers and corporate to still only get 1 of the 2 extra charges refunded it just put a bad taste in our mouth. Still havent seen the 2 refund so I guess we will just have to have our bank do the work and count it as a fraudulent charge.

To
Review №71

Did a awesome job on my vehicle the place was organized and clean even with the wind blowing hard.will be going back

De
Review №72

The employees are pleasant and positive. Great car wash and great employees.

Ke
Review №73

Always the best to clean my vehicles!! Friendly staff too!!

Ri
Review №74

Did a killer job on both of my truck so shiny

Ca
Review №75

The employees were nice the car wash was good and love the mat washer

Ju
Review №76

WILL NOT EVER return to this establishment. Went thru the wash, windshield did not get clean. Returned to let them know that it wasnt clean. An employee proceeded to argue with me...I mean argue!!! He may have been some sort of manager. Since when is the customer not right? There are several car washes to choose from in Twin Falls...I chose Tommys because I had errands in their neighborhood. BAD CHOICE.

Ka
Review №77

Amazing! I love how thay have towels to dry your car how you want

Tr
Review №78

Not super impressed, got the $15 top of the line, still had dirt in different locations on the car. Staff was friendly tho.

Ra
Review №79

Best deal in town for a full truck wash. Have a regular size truc 1500 and most wash places leave dirty missed gaps or you have 2 re-wash just 2 kinda clean the whole vehicle.

H
Review №80

My car is 1996 but look brand new!

Ga
Review №81

Not sure yet.....Holding my opinion right now. Did not get my rims clean... Maybe a flute or maybe like all other car washes they just cant clean car rims...will let you know if my rating does go up or down after my next visit....stay tuned. My 3* reflects a neutral rating..thank you.. But the people there are nice...

Ca
Review №82

I love finding a good car wash. Going thru a car wash is just a nice moment to breathe and calm my anxieties about the world. Its like coming home to a made bed at the end of a bad day. Seeing and getting into a clean car just feels like something good happened in a day. And Tommys Express gets my car so clean. I tend to drive a lot on dirt roads and I have 2 dogs and a messy child. Having access to a good vacuum and towels helps me maintain a clean and fresh car at all times. Their prices are reasonable even tho Id honestly pay more for the quality of clean my car is. I love the easy load into the wash. I just cant say enough good about this car wash. Definitely the best in town. Theyve stolen me from Rocket Express and I didnt think anyone could win me over them. Super happy with this wash, if I havent said it enough.Oh and I want to add one more thing. Whatever rain guard they use on the windows, works better than Ive ever seen. Washed my car like 2 days before it rained and holy cow I was tripping at how the rain just glided right off my windows. It took a good long time and super heavy rain before I had to finally use my wipers. Amazing 👏

Ra
Review №83

Very easy to access as well as super friendly staff!! Always smiling 😃😊 I have been very pleased with this car wash!!

ny
Review №84

Its just the best wash in Twin. Im a member there and Im able to stroll on through the MEMBER LANES and get my car washed in 2 minutes.. Thats crazy fast. Plus they actually care about our cars and watch us go through the wash and spray the brushes off when a nasty vehicle goes through. Who else does that? NO ONE.

Ke
Review №85

Never had a problem with the wash. Always sparkling!

Sy
Review №86

Left my car cleaner than another car wash I have been going to for a number of years.

Ni
Review №87

I took my sister-in-law‘s car through the car wash to do a nice deed and it’s still super dirty. I went to another place afterwards.

So
Review №88

Not a good wash. Not a good experience. Basically looked like the car got hosed off and thats it. 15 bucks should get your car reasonably clean. I wont ever go back. Its 5x cheaper to wash your own car and it will actually be clean. Go to a self service wash.

Da
Review №89

Lots of suds great wash

Ri
Review №90

The people are awesome and great help with your question

Go
Review №91

Always does a good job on your car

St
Review №92

Not a very good job on washing. I paid for the works, but was not satisfied.

La
Review №93

I love it! I really liked that it doesnt have a traditional track for your tire. The polish at the end was a nice perk.

Ve
Review №94

Great car wash and very fast.

Fe
Review №95

Really like it. It gets my back door clean. They put a tape over my back wiper so it dont get broken off. 👍👍

Jo
Review №96

Staff is very freindly and attentive when they ran out of towels. My truck was pretty dirty but left dirt on the truck. The vacum could also be more more powerful.

MJ
Review №97

Great customer service and perfect car wash, cant ask for better.

Le
Review №98

The took the time to respond to my post that was cool of him so I think Ill go back there again

An
Review №99

Its a car wash what more can I say you pay for a month service and still have to pay for a vacuum...

Ma
Review №100

Honestly I was not enthralled. I know you can go through again if its not clean but Id really rather have it clean the first time. It didnt even clean my windows all the way. There was also mud on bottom of my car still when it was supposed to clean the bottom. At least the staff was very friendly!

Information
90 Photos
100 Comments
4.4 Rating
  • Address:135 Cheney Dr W, Twin Falls, ID 83301, United States
  • Site:https://tommys-express.com/TwinFallsID53?utm_source=GMB&utm_medium=Yext&y_source=1_MTYzNDYwMDItNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
  • Phone:+1 208-944-9109
Categories
  • Car detailing service
  • Car wash
Working hours
  • Monday:7:30am–8pm
  • Tuesday:7:30am–8pm
  • Wednesday:7:30am–8pm
  • Thursday:7:30am–8pm
  • Friday:7:30am–8pm
  • Saturday:7:30am–8pm
  • Sunday:9am–7pm
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