Went to gas up my wife’s car at Tustin Mobil and decided to surprise her by getting a car wash. Went in to buy the ticket, lined up at the wash my turn came and I punched in the ticket number and drove into the wash and the wash didn’t start. Went in to tell the worker that something in wrong with the wash and he said that there is nothing wrong with the wash, then I asked him to help me fix this problem. He then said this problem happens a lot and I would have to drive out of the wash and line up behind the other cars waiting behind me. The man behind the counter was terrible at handling this problem. He just wanted to give my money back. I would give zero stars with is experience. He was to lazy to come out and help. I would never go back to this station! Terrible !!!

Got some gas here. And it made my car operational as I drove down the street. Not bad!

This gas station has switched to Mobil and is no longer with Chevron.The address on the receipt is TUSTIN MOBIL, 17241, IVINE BLVD. TUSTIN, C.A ( Irvine is misspelled).Folks, beware of the car wash here. I was cheated twice between what I paid for as per the listed Ultimate car wash features and the actual car wash which was basic.Twice I was charged $8 for the Ultimate car wash and what happened was minimal amount of soap used and that was it. The air drying went on for a long time, I guess since air is free.When I punched in, I was told to pay an additional dollar for the ultimate and to add insult to injury, what I got was the basic wash.The first time this happened I raised it with the lady at the cash counter who rebuffed me stating that nothing was incorrect.This time when I raised it with the elderly gentleman at the cash counter saying that I am not looking for a refund but Id like to give the feedback that there must be something wrong with the car wash settings, he stubbornly insisted that nothing is wrong and I got what I paid for. He was rude and gruff and stated that if I saw rainbow colors from the soap, that was the correct wash.Im not sure if this has something to do with the change from Chevron to Mobil but Mobil should look into this. Ive been using this gas station for over 15 years now and only after this change if management has this started to happen.