My experience with CrossRoads, has been a wonderful experience. The front desk personal is awesome. Kaitlin Is the most caring therapist I know. She’s been such a blessing to me. She makes you feel like you’ve known her forever and very comfortable. I would highly recommend her to anyone. This place is amazing

Scott is amazing. Best counseling experience I have ever had. He is results driven, so you get instructions as opposed to just someone to listen to you. He listens as well, but he also gives advice that is reasonable and easy to follow. 100% recommend them!

We always enjoy our appointments with Dr. Carter. He is always caring and very warm thankful for him. Hope you all have a very blessed day. Thank you!!

I had my 1st appointment with Dr. McClure there today. He was awesome! Treated me with respect listenened to me. Took time to ask questions and talked strategies for coping with my issues. A rare find in psychiatrists(sad to say).The staff was wonderful too. Very attentive and showed concern for my high blood pressure. I appreciate that everyone cares about their patients.

Amazing! I’m able to get in and out and it’s virtual. Dr. Hiddle makes me feel comfortable and I’m able to communicate my needs very well.

Everyone at Crossroads was very kind and very helpful. We had a great experience. I definitely recommend.

I saw Claire today and she is so sweet and personable! I didn’t feel the slightest bit judged, if anything she made me feel very comfortable. We made a plan together for me to follow that wasn’t super complicated, but seemingly effective.The guy who took my vitals was so nice and very calming. He’s obviously used to working with people with anxiety because he knew just what to say to make me feel comfortable there.As for the front desk/reception, I feel like it could use a little work. I had to stand there for a little bit while they were talking to each other and it felt like I was a little bit of an inconvenience to them to have to make my next appointment. Also making the initial appointment was kind of a hassle I had to call and leave a voicemail. Then they texted me back to confirm details about an appointment. Every time I’ve called it goes to voicemail. I think their answering service is just set up that way, which I feel is kind of inconvenient for most people. Other than that it was well worth it to have a good psychiatrist!

I was very pleased how my first visit went. My doctor made me feel very comfortable during my session. She was very personable and had read my record prior to my appointment, so she was familiar with my case. Thank you! Im looking forward to my next appointment. 🙂

They were able to get me in right away! Appreciated the attentiveness of the staff to get me scheduled and I did not feel rushed or dismissed. Christina took the time to listen to my issues and recommended several options for treatment which is wonderful! Definitely recommend them :)

I couldnt tell you how comfortable I felt with Kaitlyn Kiddle. What a wonderful and understanding person she is. I dont like starting off with new Drs and therapists. She immediately felt like a new friend than someone who had to treat me. I recommend her highly. I will not have high anxiety out next appointment, but rather look quite forward to my next appointments.What a blessing I feel having found her. Thank you so very much. Angie Brumley

I have been to a few different places. And it feels like none of them r understanding or even listen to me about my own brain. The guy I see listens and knows exactly what I am talking about. Its like he actually understands whats in my head. Its nice to actually get help instead of someone just doing whatever they think is best for me when its not even what Im saying. So thank u to my guy for listening and helping. Finally hopeful of recovering my brain again. Kayelee L

I have been trying for months to get treatment at Crossroads and they are impossible to work with. I have requested only in office visits, Crossroads keeps scheduling me with virtual appointments. I have only been able to see my councilor once. She was good so I decided to try to make it work. Apparently she isnt even available for face to face visits. Horrible experience all around. I will be looking elsewhere and advise anyone needing help to skip this place. They only care about the money.

My Dr is always awesome! He makes me laugh and shows great attention to detail!

Frederick is a great Therapist and works with me and my wife for couples counseling and individual. Fredrick helps us see different perspectives and allows us to be able to discuss concerns in a comfortable setting. He is a well rounded Therapist that gives us the ability to self reflect while willing to intervene when needed to stay on topic. I highly recommend him and greatly appreciates his service.

We have loved our experience at Crossroads! Sarah Aafedt has been wonderful and so helpful to us! Even the customer service of the front desk is phenomenal!

I love who they set me up with, with only one session under my belt I can tell this will help me so much! Love the staff!

Scott is amazing. Very thankful him. Helped slot. Looking forward to more sessions.

The staff and Doctors have great professional manners. Clean, neatly kept waiting room. Calm and friendly appointment. Love this place

Dr McClure is a great doctor. Very understanding.

I loved my experience. My psychiatrist was so nice and patient and thoroughly explained everything to me. I had barely any questions because she had answered them before I asked!Also the staff is so sweet and I love the fact I can text, really takes a weight off my shoulders. The wait for an appointment was a bit long, but to be honest? Well worth it.

This place should’ve even be allowed to be open they claim they care about your mental health and trying to get you better but will drop you as a patient if you don’t do things their way don’t come here if you’re really seeking legit treatment

Rebecca Cline has been amazing at helping me figure out what works best for me. I finally feel like I have control over my mental health again. I’m so glad I found her here at Crossroads Counseling.

Im glad that I followed Dr. McClure to Crossroads.Everyone there is very nice and helpful, and seems to care about me as a patient and not just a number.Dr. McClure is a grade A phenomenal doctor who knows his stuff and cares about his patients.Thank you, Patricia

My doctor is amazing, shes very patient kind and understanding. And she truly do her best.

It took me literally years to make this appointment because I would panic at the thought of not only calling to schedule but also sitting down with a stranger who is going to analyze me. I found them on Google, read the reviews and all of the info I could find and realized that this would be the place that I would be comfortable enough to go to. They did all of my scheduling through email to accommodate my phone anxiety which was incredible. But then I had a panic attack on the way there and it took a lot for me to go in. The person who took my vitals was super sweet and told me it was going to be okay. THEN, I met Kaitlin Hiddle and she made me feel so comfortable. I didnt think Id be able to talk very well about the problems I was having because I was so nervous but the hour went by so fast. She made me feel so validated and understood. I feel really great about continuing my journey here. I actually look forward to talking to her again.

My psychiatrist is phenomenal. The staff is amazing at keeping you in informed on things!

Dr. McClure provides excellent support for my insomnia and anxiety support. I have been with him for several years before he began working with Crossroads Counseling. I recommend him to anyone needing Psychiatric support.

They were very helpful and very supportive to make sure appointments went well online. They are very accommodating.

Dr. Bruns is hands down the best! Her overall concern and care of her patients is phenomenal. She is quick to respond to portal messages and overall has been there to help with medicine management for our children over many years. Our journey couldn’t of been done without her expertise and knowledge. Highly recommend Dr. Bruns

Very friendly..knowlegable..professional staff....i felt comfortable and at ease ..made a very uncomfortable reason for my visit very encouraging.

Saw Claire roarty (sp?)Very informative and helpful. Immediately listening to my symptoms, as restrictions mandated a virtual visit.I appreciate her candor and willingness to explain the next steps.

I have been seeing Taylor Tope for a few years she is delightful and so easy to talk to she really cares im sooooo happy to be her patient

Dr. Trombka is an amazing and compassionate person that truly wants to help you. He remembers small details and truly wants you to play a large part of your treatment plan and make sure that you are comfortable with the plan.

Kaitlin Hiddle and the Crossroads staff are the best! Kaitlin is nice while still keeping me accountable and giving me great tips to follow! The staff is great and I received numerous reminders about my appt, absolutely no way you are forgetting this appt! Helps to keep you on track.

I met somebody in management at a bar, they offered me to try out a therapy session to see if this would be a good fit. I was told free of charge so no bill at the door. Get a hundred dollar bill from collections a few months later.

The staff and my doctor show they truly care. Theyre compassionate accommodating and make you comfortable.

The staff was extremely friendly and helpful. Dr. McClure was very thorough. Highly recommend!

I would not recommend this place, especially Taylor Tope. I saw her for almost 2 years. In the last 3 months I was a patient, they didnt call in my medication on time twice (I left after the 2nd time), causing me to have serious withdraws and miss work. My pharmacy had even sent in refill requests. I was in the middle of a medication change as well which made it so much worse. The head nurse is extremely rude and unhelpful. They would not return my phone calls or emails. I had to go to an urgent care to get my medication until I found a new dr.

My experience was pretty good. They got me in and out quickly, and Dr. McClure was very thorough with getting my medications sent over to pharmacy.

I had my first appointment with Dr McClure on 07/20/21. He always listens well and prescribes me exactly what I need medicine wise. I highly recommend Dr McClure.Brian

I’ve had horrible past experiences with psychiatrist’s My Psychiatrist at Crossroads has changed that experience for me. I feel heard I feel understood I feel like my well being is taken into consideration as it should be!

The staff is so friendly and they are so easy to get ahold of. I love that they do late appointments so I dont have to take off of work to still take care of me.

Very prompt- rounded care! I am loving this clinic! Thank you CrossRoads for getting me back on track!

Very Professional with the human touch at the same time, excellent expedient staff, always Great to see and talk to Dr. Bradley McClure !! Thanks! Davy

After jumping from therapist to therapist over the past 5-10years I FINALLY feel like I have two practitioners that fit my needs like a glove. Rebecca takes time to thoroughly explore my feelings/situation and really tries to find a med/combo that will work best. I don’t feel like she just throws meds at me, so that’s nice.I see Sharon Nichols for counseling and she is an absolute God send for me. She is like the sagey Aunt that I don’t have. Her positive approach helps me process AND keep things moving in a forward direction.I’m SO thankful for both of them. So far as the office goes, everyone I’ve dealt with has been incredibly helpful. Having the option to deal with mundane things such as scheduling via text is helpful and convenient.

Fantastic psychiatrists, terrible counseling. Frederic was yawning through the entirety of my 35 minute session (one that I paid a lot of money for). He asked me the same questions multiple times, as he clearly was not paying attention, and I felt he was very dismissive of my reasoning for seeking counseling. Horrendous experience that has turned me off from this place entirely. If you’re seeking counseling, I suggest you look elsewhere.

Although the therapists are fantastic, I was treated very rudely by a receptionist, who was condescending and mean. Additionally, I had been waiting for quite some time to see a particular therapist there, and evidently, due to paperwork irregularities, I am now forced out of favor with the therapist, to where I now cannot be seen until December. This is all disappointing, given my family has been with Crossroads for three years, and up to this point had never experienced treatment like that. It would be nice, if Crossroads would create a way for people to communicate their experiences like this, outside of opaque fields and an info@ email, because I would think they would want to know if other potential patients end up going with alternatives due to ill treatment like I experienced. I hate leaving reviews like this, but thought they (and others seeking help) would want to know about my experience.

I am learning a lot about myself. I knew I had stuff going on mentally that I just didn’t have the tools or resources to weed through them with. My therapist has made this experience so tranquil for me and I’m able to be totally transparent. I would highly rate my therapist.

Rebecca Cline listens to me and she asks good questions so that I can receive the right help I need.

Our visit was great. Thanks for a great doctor.

Amazing place! Amazing people! Amazing management. I couldn’t be more thankful for the staff and my providers. Everyone here has genuinely changed my life.

The staff and my therapist. Andrew Carter are absolutely. Incredibly. Amazing. I love them Very Much. They are family to me. Thank you Andrew. And the entire staff At Crossroads counseling.

Had an awful experience with the receptionist staff last year due to financial difficulties. They had no sympathy for my situation at all. Its all about the money with them. They wouldnt schedule me any further because I hadnt payed them enough. I tried to pay what I could, but I guess it wasnt enough for them so I just stopped going period. Ive been struggling a lot lately and decided to try again with them. They wont call me back. Its been about a week now. Ive completely given up on them. I would recommend going somewhere else. They are not worth anyones time. They obviously dont care about peoples well-being.

Crossroads is terrific!Although Ive never been in the facility itself, I can say the services are 5 stars.Ive only experienced the telemed services with Kaitlin Hiddle.Im getting telemed services because Ive only been going there since COVID-19 started. But Ive been getting help for mental health services for 21 years, so I have a lot of experiences with different practitioners.A lot of mental health practitioners experience burnout and stop caring about their patients, or dont care about their patients to begin with. Thats not the case here at all!Kaitlin Hiddle genuinely cares about the wellbeing about her patients. Shes a joy to work with, and she goes above and beyond for her clients to help them! When youre dealing with severe depression, or other mental health issues, that kind of care really makes a difference.This facility also offers really top notch services like GeneSight Testing, which is a swab test that checks your DNA for what medications will work best for you, and what medications you might have a reaction to, so you know what would be best to try and what would be best to avoid. Id never even heard of this before! I thought this was so cool, because I have been on so many different medications just trying for a hit or miss response for what might help me, and heres an actual scientific test to tell me what to try? Heck yeah! The best part? Medicaid covered it! Amazing.Karen in reception is so sweet and caring. Shell go out of her way to help you with your appointments, and help you figure out the patient portal.I cant say enough positive things about this place! Theyre truly amazing, and I really feel fortunate to have found them. I cant recommend them enough.

Dr. Carter was very cordial as usual. Helped with the issues that I was dealing with today. He’s a very kind & conscientious Dr. So happy he’s here for me. Thanks Reva

Dr Taylor Tope is wonderful. She listens to what you have to say without judgement and gives positive feedback for you to live a better, more meaningful life.Great staff. Great services! Thank you Crossroads Counseling

The staff was friendly and helpful in scheduling my appointment. The therapist was kind, understanding and helpful to talk with. She offered some good ideas I had not thought about that will help us solve some of the problems we are working on.

I just want to schedule an appointment. Nobody answers the phone! Do I need to stop by in person? My God!!!

Dr. G. has been one of the best thing thats happened to our family. His caring, calm manner, and his thorough way of explaining things is something of a rarity. He is an amazing doctor!

Finally a positive experience searching for help. Anyone I have dealt with here is pleasant and personable. Thank you 🙏

Dr. Tope is highly professional, considerate, and knowledgeable. If youve identified that you may need psychiatric care, Dr. Tope is a fantastic provider. Crossroads Counseling is straightforward to work with. They simplified some processes recently, giving even better service.

I was referred to Crossroads and I am very grateful. I am a grandmother raising my 14 yr old granddaughter with a history of trauma which has really made it a challenge. Dr. Taylor and all the staff at Crossroads take extra steps to follow up and make sure during this time of telemedicine appointments that their patients are taken care of. Thank you Crossroads for being so understanding in my times of frustration.

Good location, good people. Office staff are sharp and quick, able to multitask with online schedules and in person visitors. They’ve been very helpful and are taking safety precautions during the pandemic, offering telehealth treatment options

We are getting much help for out daughter.!Thank you.T. T.

I REALLY LOVE KAITLIN HIDDLE. SHE IS EASY TO TALK TOIM VERY RELAXED WITH HER. SHES VERY GOOD AT HER PROFESSION. CROSSROADS COUNSELING IS A VERY GOOD CHOICE FOR PEOPLE THAT NEED HELP.

Taylor Tope is wonderful. She takes the time to explain medication side effects and purposes. And she’s really good at listening making sure you’re on the right path. I would definitely recommend her.

Great communication about appointments and necessary information prior to appointment!

Kaitlyn hiddle does an excellent job. I meet with her via zoom once every three months. Excellent communication and knowledge. Five stars

The space was convenient, the staff was very welcoming, and the admin processing was really smooth.

I had heard that many of the providers at this location were poorly trained but out of earnest to obtain some form of care during a lengthy dissociative episode, I saw several therapists here looking for a fit that would work for my experiences.Ive since learned that trauma informed therapists are hard to find. Its a given that my dissociative episode probably made it harder to ensure that those whom Id seen were the type of provider that would be able to assist me in my journey but Im disappointed in the inability of the handful of professionals I saw to recognize some of the potentially deadly symptoms I was experiencing while seeing them, -via zoom meeting or face to face.

Ive been with Crossroads Counseling for a few months now and my doctor is very kind and and willing to work with me and find things that help and benefit me in a positive way. They respond quickly to messages, calls and emails and help your with insurance issues. I am very thankful that they took me in and have helped me get through tough times in my life :))

Friendly staff at the front desk, love my therapist and think this one is going to work out for me. I’ve been to so many therapist around the Tulsa area trying to find the right fit for me and thankfully I finally found one. Definitely Recommend this place!

Dr. Taylor Tope was very kind and understanding, as well as knowledgeable and forthright. I appreciate her insight and help.

The staff is helpful and caring. Scott Thomas is a wonderful counselor. He is compassionate and knowledgeable.

I feel heard and truly cared for at every visit. Great help and understanding PA Tope :)

I would recommend going elsewhere. The providers are not good. One therapist watched the election results during our session and told me very personal information about themselves. I cut that session short because I already had an incredible amount of anxiety that day. Our first session was only a half hour. Twice my insurance paid for hour sessions, to only have 30 minute sessions. I won’t even get into my psychiatrist. Go elsewhere.

It’s definitely a hit or miss with the providers here. One provider forgot my appointment and went to have lunch instead. Another was extremely rude and cut me off when I was explaining how I felt with the medication. If it were based off those two experiences, Crossroads would definitely get negative stars. However, I’ve had positive experiences also. It’s a bummer my insurance changed or I would have stayed with Kaitlin Hiddle. I’d definitely recommend Kaitlin Hiddle and Laura Fite! They both are very empathetic, understanding and take time to listen.

Everything was good. Good connection. I really like Taylor Tope. Saw her at a previous ofc. And was pleasantly surprised at being able to reconnect at the location.

I go to Crossroads for both psychiatry and therapy. I see Terra Stansill and Kaitlin Hiddle. Terra is my therapist and I have been seeing her regularly for a year now. She is incredible. I have been going to therapy for over fifteen years and she is truly the first therapist I have found that I trust fully and can connect with. Kaitlin is my psychiatrist and she is equally as amazing. She has guided me in all of the right ways when it comes to my medications and addresses my side effects rather than brushing them off. These two women have been my saving grace. I truly truly feel as though my life has been saved.

Crossroads is great at communicating and will text even after hours. They have some great counselors!

Im so disappointed with this place. Not only did we have to wait for forever to get an appointment with Cynthis Brun but they never advised us that she cant see my daughter. So on the day of our appointment we called because we never heard back from them with the telehealth link. We were advised that the gentleman that took our paperwork NEVER turned it in. So the appointment that he made for us was never set. Im in shock that they didnt offer to see her regardless given their absoulute failure. So now Im dealing with a teen girl, in tears because she was looking forward to some relief for her issues but she was so let down by this place! DO NOT UTILIZE THIS CLINIC. The only good thing about calling them today was the receptionist apologizing over and over for the ineptness of the staff that let this happen. She was so very kind!

They are amazing and my kids love Andrew Carter.

I would highly recommend Crossroads, from the office staff to the counselors(I see Christene Leader Scott, she’s awesome) they are great! If you are considering seeking counseling make that leap and go to Crossroads, your mental health is SO important and they could help you change your life for the best.

Down to earth, good people, kind hearts. Genuine.

We absolutely love crossroads and Dr.Hiddle!!They are always professional yet make you feel like family.

Kaitlin and Jonetta are amazing! Theres not a better pair for med management and therapy. They have my highest personal recommendation!

NPA Mrs. Kline is super easy to talk to, she has also been helping me work toward proper medications, and in the fight with the insurance provider. Who claims they need a pre auth over and over....but the session is easy to connect to and quick, but helpful basically to the point/in and out.

I would NEVER recommend this place, they talked to me thru email for days acting like they cared and wanted to help, but money always comes 1st. This place is no exception. They told me they dont take my insurance and since I was disabled they I wouldnt be able to afford there sliding payment plans. They clearly are only about the dollar, definitely not in it to help people. Never forget only the rich deserve to be saved. It will never change.

I’ve been seeing Kaitlin Hiddle for about 3-4 years now & she is the most understanding and kind hearted person. Definitely recommend her for a psychiatrist!!! 10/10. She not only listens to you but she’s quick to respond and it’s always helpful. She never has judged me either and sometimes I can be very impulsive and still, no judgements. All the other staff is just as kind too though! Rebecca helps me so much! I know if I ever need to reach Kaitlin asap, Rebecca has my back and gets her attention as quickly as possible. I love how they’ve all treated me the past years and now to this day, very respectful and well mannered. I know it takes a lot of patience to handle people like me sometimes and they all do such a great job with understanding and helping my mental health.

Love my therapist. I love that I can schedule appointments via text. It is quick and painless.

I’ve been going here for almost a year now, the counselors and psychiatrists are all amazing.

I started going here about a year and a half ago. I have really appreciated the help that I have received. I highly recommend Crossroads Counseling.

I love my counselor Judith Branham. She is great at helping me find the root of my stress and motivate me to make neccessary changes to improve my mental health. I am so grateful for the help Ive gotten this year!

I love CC bc all the staff are kind, courteous and professional. My counselor is very talented and insightful and she’s like talking to a good friend.

This is the best office I have ever worked with. They are absolutely fantastic. Very nice staff.

We love Dr. Bruns. Office staff is great and very professional!

Excellent service. Telehealth services are smooth and user friendly. Office is very responsive to texts. Many therapists to select from, plus psychiatric services.

First visit with Dr. Gus was extremely smooth and very informational and helpful. Looking forward to continuing to work with him.

I love Seeing Terra as my counselor! I’ve made more progress with her in the past year than I expected! I’m well on my way to clarity & true happiness

Taylor Tope has been extremely helpful. I am grateful to have found someone who listens so well and always responds with respect.