This was my first time using Extra Space Storage and I must say Miss Brenda provided exceptional service. She was easy to talk to, answer all my questions appropriately and provided quick service. I would highly recommend this company.
EXTREMELY helpful and professional staff. They got me exactly what I needed right away and answered all my questions like pros.Thank you guys!
Brenda has been so caring in working with me in this difficult time trying to move at the spare of the moment. She is always so patient, friendly, and understanding. Shes amazing. I will definitely be back for my future storage needs and will definitely recommend. 5 stars for the rating and an extra 5 stars for Brenda :)
As an out-of-state renter, I found this location to be reliable and safe. The management is professional and detail-oriented. Any questions I had were handled efficiently, and any issues that arose on their end were taken up with me ASAP and resolved swiftly. I started renting with the previous ownership, before it became Extra Space Storage, and the manager has been a constant asset through the changeover. I cant thank her enough.
What an amazing easily service. i talked to Brenda at the office and she was so knowledgeable, efficient, quick, helpful and friendly. they also have some extra locks and wrapping supplies to buy as well, if needed. 10/10 if i need another storage unit again, i will be using this service.
Brenda went out of her way to help me assess what storage unit would work for me. She was very professional and answered all my questions. I appreciated her time and commitment.
Brenda, was very helpful in assisting me with getting the application and access for my son’s storage setup and complete. As well as giving guidance on what he needed to do now to gain access to his unit. Deloris Sparkman (Son: Isaiah)
Brenda is a super sweet lady. She was very knowledgeable and took time to show us the unit as well as all sell us some moving items we are going to need. She Made the process super fast and very pleasant will refer to friend.
This is the storage for me, its big and its nice and quiet. A little difficult to find at first but once you find it... Youll love it..!!!Brenda most definitely was my Saving Grace that day!!!
Brenda was very Polite & professional. I’ve never seen a woman handle a Skil saw so elegantly. She cut my old lock after I couldn’t get my keys to my storage, right after she checked my Drivers License & had me sign a waver to cut it. Thanks for taking great care of us. 😇👍🏽
Im probably one of the worst customers because Im so busy in my life that I forget to pay my storage unit so they have to call me to get payment every 2 to 3 months. Theyve been amazing at working with me and not auctioning off my stuff. Brenda has been amazing at working with me when I needed a week or 2 extra to pay off past due balances as well.
Brenda was very helpful and friendly. She informed us on what to expect when we arrived. Coming from out of state she inquired how our trip was going. Very personable and friendly.
This is my 1st time having to ever get my own storage and I will say that I am very satisfied with the service that I was provided.The person that help me With the least gave me a ture of the different size units and the pricing.He was very She was very detailed when helping me.I will recommend anyone to store their.
Brenda was Awesome helping me today! I always enjoy and appreciate her help.
Brenda was very professional and friendly. It was extremely hot and humid and Brenda took the time to make sure we were doing okay in the heat and that we had enough water. In my opinion she went above and beyond and truly cares about her customers.
Since they have taken over ownership (since no notice) they got rid of good employees and theres one that is ok but have one that is very rude and is never in the office, acting like you put her out of she has to come to office for anything even 20 mins after calling number on the door. (Which during biz hours someone should be ready to go to office especially if they put their number on the door and they have a golf cart to take them. Anyway they also have raised late fees and prices and have took possession of units. The last owners were very caring and worked with anyone if they were behind. So no telling how many lost their things. 😔
Brenda was incredibly helpful and hilarious! 100% would suggest for the management alone!
Good customer service. Clean facility. Most importantly they didn’t change my rate! So far so good!
Very attentive and great customer service! I appreciate their professionalism and kindness.
Brenda was super nice and made it super easy to do my rental
Pro:Brenda and her amazing hospitality and the units are in good shape.Con:Kinda high priced compared to others, but for this buyer, its worth it this time.Thank you 😊
Brenda was Incredibly nice and very professional. Helped us get a unit in under an hour
Brenda is always friendly and helpful when we come in.
Fast easy and Brenda was super friendly
Brenda was so pleasant and helpful!!!! She made the rental process so easy!
So far with such a short time since you acquired this property my impression has been very good. I plan to continue my rental, Im a little confused: is the gate access 00001180 or 4677* Ive seen both shown??Waiting your reply!
Brenda is awesome she is so extremely helpful she needs a raise
Was a great experience was in and out in less then 15 min great customer service.
Brenda made it easy and fast
It a very good thank you Brenda.
Anytime I’ve communicated with Brenda, she’s not only been very friendly, but professional and effective in our business interactions.Thank you!
Brenda was very knowledgeable and helpful!
The office personnel are very friendly and professional. They answer all questions and provide a pleasant rental experience. My items have been in storeage for several months and every time that I stop by everything is safe and secure!
Extra Space Tulsa has been extremely helpful, Im retired & recently had my bank acct hacked, I was very worried about losing my stuff in my locker but your Manager worked with me under the circumstances, this was real customer service!! No matter where I go Ill use your company!
Pretty neat place. Manager is nice.
The new management girls we met today were incredibly helpful and quick at doing their job, even with it being their first week since taking over management of the unit. Thank you, ladies!
Brenda (the manager) is very accommodating and helpful!
I love Secure Place Storage! Robin always takes very good care of us. She goes above and beyond for her customers! I recommend Secure Place to anyone needing a place to store their treasures. I find their rates great for size, cleanliness and location! You cant beat Robins customer service with a smile!
Brenda was amazing
Great because experience overall. Tidy and secure. Good customer service, Ive only dealt with Joseph and have nothing but good things to say. Will continue to rent here while Im in between home
The Manager, Robin, has ALWAYS been very Helpful Anytime I had ANY Issues. Very Clean, Professionally Run Facility.
Awesome service and great customer service
Very good, Brenda was excellent
The manager is hands down the very most professional in every area of management. Ill not be in unit much longer but wanted to give 5 stars to owners who hired this manager and of course 10stars to the manager . Great experience for me!
The storage was clean and the customer service is great. Super friendly and easy to talk to staff. But the price is high, you can easily find the same size for cheaper price. I saved almost $90 for the same size down the road.
Great staff easy to get in and out but big trucks beware and depending on the trailer and your driving skills I would checkout how to get in and out of where your unit is before driving in there.
Debited my dads account for a month due when we were not on ach debit. Then when my dad calls she cant talk to him because he is not on the lease, but she wants to charge his cc without mine or his permission. Thats an unlawful transaction. The unit was not his but his cc was used the first month and I paid the third month on mine. Robin took it upon herself to charge his credit card when I had already called and explained my situation regarding paying and getting the remainder of my belongings. She stated she would turn me over to collections. I told her to do what she had to do. Few days later she illegally charged my dads credit card. Again, it is illegal to debit or charge a credit card without verbal or written consent. Thanks to Discover they have stopped payment being made until further investigation. She now needs to take matters up with me, the lease holder.
I can’t say enough good about this business! Robin is freaking awesome and always goes out of her way to help. Actually all the staff does the same. Storage is clean, well lit and I like the location. The price is right for the unit size as well! Would recommend to anyone needing storage.
This place is awesome. I have basically worked with Robin and let me tell you I couldnt be happier. They are super understanding and will tell you everything very upfront. The place is nice and well kept. I totally recommend coming here
I rented a 10 X 20 storage from Secure Place Storage in September 2015. I have be more than happy with every aspect of my rental. I will continue my rent for quite sometime into the future as it is so easy and convenient for me.Robin and Staff as always treated me great, worth it to me to see a pleasant face when I arrive to visit my storage unit. You will not be disappointed. Most storage units have been update as of late.I urge you to visit and see for yourself if you are in need of a storage unit. Many sizes available.Update: I now have an other storage rented from Secure Place Storage
Such a wonderful staff, caring and so helpful!! They go above and beyond to help people out. We moved in units when is was so hot and they showed great concern. Wanted to make sure we had water and to know to come cool off in office if we needed. The unit prices were so very reasonable. I would drive for miles to use them if I ever need to use storage again!! HIGHLY RECOMMEND THEM!!!
Very clean and well-maintained. Great people to do business with.
Great staff and prices are the best I found. Have never had an issue here. Highly recommend for a great, safe, hassle free storage facility. At the time of writing, have been a happy customer for over a year and a half.
This place is great! I have had a space here for about 5 months and Ive had nothing but a great experience. Very convenient and affordable.
Ive been a member since 2011, and have had my unit broken into and had to prove it since the security thought I did it myself ... after looking into the issue, I was one of many. I was briefly given a reduction in my monthly fees. Not a good experience all the way around...I live out of state and was picking up some things on my way out which never happened. Communication on the issue was sub par, I had to contact them...Document, take pictures, catalog your items and check the status of your belongings as much as you can...regardless of the facility.
I could not be happier leaving my belongings in storage here. I reserved a unit online a day ahead of time and was able to move in the next day. Robin walked me through the whole process, showed me to the unit, and made me feel very at ease. She was incredible friendly and definitely knew her stuff and showed me that they were there to help and how much they care about keeping my stuff safe.The pricing is the best in town, but you dont have to sacrifice quality or safety. Highly recommend.
Fast friendly service. Great prices and Accommodations. Clean secure storage units. Would highly recommend this facility.
Secure Place offers friendly service and a clean property. I feel safe getting to my unit any time of day.
Reasonable price
Great place to have a storage renter for your things 🤘
The staff is Awesome, they are helpful when I need help, I never have to worry about my rate going up every month. I’m very happy with secure Place Storage
Well organized. Clean and efficient and easy to deal with. Recommend them highly.
I have been storing here since 2004 and let me tell you. I feel this is the safest place for my stuff to be. The friendly staff has been great. Cleanest Storage ever.
They use multiple layers of security, and are superior to other places we’ve rented from. The spaces are clean and well lit.
Im very pleased with the professional help Ive received.The staff is very thorough and my space was clean, cool and secure. Highly recommend Secure Place Storage.
Clean storage units. Awesome staff and a nice owner who cares about clients.
Competitive rates great customer service. Robin is always there to help when needed. I have a 5x10 its a great space for a great price.
Ive had a storage unit at SecurePlace Storange for almost 10 years now and it is a Great place to do business
It is in a weird spot underneath a highway but the price is definitely right for the service. I dont love the giant pothole at the entrance, however. ***EDIT: They fixed the pothole! Yay!***
Great place to store things and have it gated with a key code access only. The people that run this place are some of the nicest people.
Great storage at a great price, I have had my belongings here for a year and have been thoroughly impressed with how everything is ran. Robin is fantastic and I would highly recommend using Secure Place for any storage needs you may have.
Great location and nice management! Highly recommended!
Love the storage, the new surveillance, lighting, fencing and new doors. Wow - a big change from a year ago. Robin is the best!
Robin is one of the best storage people I have rented from! She is very pleasant and a very good manager.
Great place to store your property.
Got a great deal here for a temporary storage unit. Very pleased with the service and the price.
Very safe and secure. The people are very friendly & will work with you.
The people here are always great!
Friendly. Clean. Great value.
Cheap prices, secure, friendly staff. Ive been using them for like 7-8years now.
Clean, secure and extremely well managed.
Ok
Never been there
Good storage space
Excellent service!!
Very safe
Friendly and well secured
Great manager
Nice people
Great staff
Good people,