Lynda was soooo much help! She let me and my husband use a dolly, gave us lots of water to stay hydrated, and helped direct my husband out of the storage unit safely in our trailer!!! Best storage unit ever!!!
Lynda is very knowledgeable, kind and so helpful! If you need to store your stuff this is the place to be!
Great location. Staff was great!!
Linda amazing employee that I had the pleasure to work with
Mgr. Linda was great in setting my new Acct up with Public storage she was very patient making sure all worked for me online before leavingc site and that I understood .
Lynda was such a great help and very knowledgeable about her job.
Pam always has a smile on her face whether on the phone or face to face and always willing to help! Especially, right now with the way the world is, we need much more of this! Come store your things here! Youll be glad you did!
Very nice, not crowded at all. came here with my grandma to try to retrieve items from our unit. passcode entry/exit, and what i saw of the staff they were wearing masks. i also assume the people that own this location live here as well.
Jarvis the Manager, was great to me. I popped in on Sunday and helped me find the size unit I wanted and gave me all of the needed details and costs. His experience at multiple locations was helpful too.
Helpful staff, easy process, quick in and out.
I’ve been waiting outside of the public storage on 81st & memorial, no manager or employee, I called the number on the door it’s a call center in California that doesn’t care, I was transferred over 10times to the same 3 departments, called the district manager and left a voicemail, which is no help because I needed a storage today, I spoke to someone this morning who told me I can put my cash deposit down, but no one I mean no one has been here. So I take it that Public Storage, pays employees for no reason, no note on the door left for lunch no nothing. If I could take a picture of the door I would. But I’m sure the employee & manager on duty is getting paid for not doing anything. DO NOT USE PUBLIC STORAGE
Website said excess 24/7. Paid online. Cost me over $65.00. Should of known the 1 rental was NOT true. I never got to pull in the gate, let alone put anything in this waste of money storage unit. Now the Manager wont refund my money. So Im out 46.69 still bec there lock cost 25 bucks. I wouldnt even give them 1 star but it wont let me.
Very helpful and knowledgeable staff and clean storage in the heart of the city.
Very knowledgeable and helpful!
Lady at the front desk was very helpful and patient in explaining everything to me and the gentleman on the phone was helpful and polite in helping me get my reservation set up
Super friendly
To All. Do not rent from public storage at4820 Sanfernando rd. Glendale,ca if your a person of color,Im Black and public storage accused me of stealing when come to find out it was the people who live at this property who are stealing from storage units during the night when there suppose to ne closed,a Felipe Gomez the district manager is behind the vehicle thefts from 4820 Sanfernando rd.Glendale Ca, we beleive the Glendale Police Department,Burgulary unit is also involved in the vehicle thefts from public storage facilities in Glendale, Ca. So Please Beware,these people tried all means to force me out of public storage at 4820 Sanfernando Rd. Glendale cathey have graffitied my storage unit as well as they zip tied my storage lock on several occasions. Do not trust them!
Lynda showed great customer service and was super helpful.
I just went in looking for information on a very small unit and ended up renting from Jarvis. He was helpful, friendly and knowledgeable. He took me to tour the indoor facility and made sure I knew how to turn on the lights, find the restroom and use the access key pad. It was a very pleasant experience.
Lynda is awesome very helpful and informative will recommend people go talk to her about the units
Mr. Jarvis, as well as the supporting staff on the phones, have been more than helpful. Kind, knows their stuff, and thorough. The location is well kept and professional. If you need a place to store some possessions, this is your place!
I cannot give enough praise to Lynda at Public Storage (close to 81st & Memorial in Tulsa). Lynda was extremely helpful and courteous in directing me to the PERFECT space a fair price.I highly recommend calling or visiting with Lynda at Public Storage (81st & Memorial, Tulsa) for exceptional customer service and to select a storage solution that will make you wish you had stopped there first!
Lynda was great with helping us pick a unit and showing us around. She evenlet us use a screwdriver to disassemble our furniture! After getting exhausted she gave us complimentary water to help us make it through loading the rest of our furniture. Best storage service and facilities ever. Thanks again!
Lynda was very helpful and kind.
Jarvis was great. Very knowledgable and friendly. He got the reservation process done very efficiently and prompt. I would recommend anyone else seeking a storage space at this location to contact Jarvis.
Darlene is the best! Always welcoming and has been an absolute help at the storage facility. Always calls with any issues or just to give me a heads up on something. Love it here.
Jarvis helped me to select a unit. He was very professional and easy to work with to find something that would fit me. When I didn’t need the unit anymore, he helped me again to close the account with the unit. I’d recommend them to anyone looking for a safe, clean storage space and awesome customer service folks at the ready to help!
Javis made the whole experience quick and easy. He made sure to go over all my options in order to ensure I paid for the correct space for all my belongings. The online experience was quick and super simple to use and understand along with great online discount. Completely happy with the entire process!!
Worked with two representatives and both were so helpful, and professional. After visiting a few storage facilities so nice to see two people who actually take pride in their job and understand how customer service really works. Public Storage very lucky to have these two ladies.
This place is great. Great prices and customer service. Darlene and Lynda make a great team. They answered all my questions.
Thanks to Lynda for helping me in my time of need and providing me with excellent customer service. Keep up the good work!
Lynda was so helpful in finding the size unit I needed, the right size boxes for what Im storing, and making suggestions about how to stack my items in my unit to maximize the space. Definitely recommending this place to my friends.
Rose and Veronica were fantastic!!!
Despite me running a little late for the appointment, they were very accommodating, and made sure the entire move-in process ran smoothly. Jarvis was very helpful, and explained all of the terms of the rental agreement clearly.
Linda and Jarvis were very helpful and made me feel at home at their clean, safe property.
They were very awesome to me and so kind
Ive been to alot of storage facilities, this one at 81st and memorial is the best!! Lynda is incredibly amazing she worked with us (even tho we were pains) we were working out in the heat and she brought us bottles of water. The facility is clean!I will tell everyone about this place.
Quick & Easy.. Same day storage! Always Keeping clients aware and updated. Lynda 4.5 stars!
They are the bestI was lost and depress with other storages places but know I feel better
Darlene and Lynda go above and beyond to make things work for you. Unbelievably helpful staff. Thank you so much
Darlene in the office is amazing. The facility is very clean and convenient. Fast service while reserving.
They are fabulous, especially Lynda!!!
Darlene was amazing! Moving is such a pain, but she helped me find the right size unit and all of the things I needed to keep my stuff safe from this crazy Oklahoma weather. :)
Linda the front desk person needs to learn the system better. I was having a hard time giving them my money to pay a bill. That should never be an issue with a company.
Very nice establishment. Great hours, friendly staff. Jarvis had great customer service, give him a raise!
My reservation changed about 3 times and they never hesitated to work with me and help! Great service and very clean.
Lisa was very helpful
Very helpful and friendly staff, great customer service! And the units are very affordable
Have spent lots of money with Public Storage through the years... NO MORE! Darlene at Public Storage did not enter my email address correctly on the account. When it came time to pay, she could not take payment over the phone and told me to go online to set up an account. I made 5 phone calls to Public Storage in 24 hours trying to figure out why I could not set up an account trying to avoid a late fee. Even though I was on the account, the email was my email, they refused to give me access to pay online because my husband set up the account. (I could see refusing to let me go into the unit, but to pay the bill????) NO ONE, NOT ONCE EVER TOLD ME I COULD GO IN PERSON TO ANY PUBLIC STORAGE AND PAY. Then to come and find out AFTER THE LATE FEE APPLIED, Darlene entered my email incorrectly and I received an email from Public Storage that it was corrected AFTER THE LATE FEE WAS APPLIED. Public Storage caused the inability for me to set up the online account to pay in a timely manner which I diligently tried to do. On those five phone calls I made to Public Storage, Public Storage failed to inform me (I am seven hours away from the actual unit and they were told that) I could go into my local PS to pay on time. Then Linda, the district manager refused to waive the $20 late fee that they caused me by Darlene entering my email incorrectly. The amount of money is not the problem. LACK OF RESPECT FOR THE PAYING CUSTOMER IS. I was bending over backwards to try and pay and made 5 phone calls to try and resolve why my email was not working to set up an account. THEY ARE AT FAULT AND FAILED TO TAKE RESPONSIBILITY FOR THE MISTAKE THEY MADE. I will never do business with PUblic Storage again. BEWARE!
I used to think this was a good place, but ever since Public Storage bought it, not so much. First, the dumpster was locked up. I dont need it much, but it was nice to have access to it. Second, I just got notified of a $12 (14%) increase in my rates. I also just got a call that I have to come in to update my info. I tried to get her to do it over the phone, but nope, nothing doing. I asked her why do I have to do this, when Im still getting the emails, they are still charging my account, and she called me on my phone? Time to find another storage location.
Wonderful place and Lynda is awesome and so friendly and incredibly helpful!👍😁
Darlene is super nice! Very helpful! No problems ever with our storage unit!!
Jarvis helped out ver much appreciation it thanks
Darlene was very courteous and very helpful she went over all I needed to know and it was a very good experience.
Lynda and Darlene go above and beyond for their customers and make moving in a breeze! Great location
Lynda was wonderful she was very knowledgeable and polite great prices..... highly recommend
Darlene was exceptionally nice and helpful. Thanks so much!
My latch came loose and she was immediately responsive to fix it for me! SHES GREAT!
Jarvis was very nice and helpful in arranging for the unit and fully explained policy and hours
Lynda gave me 5 star experience! Cant wait to move in.
Quick and easy, Darlene was very professional and they have various spaces available.
I had excellent experience from start to finish and highly recommend this location specifically.
Awesome place! Climate control, elevators, dollys for use. Friendly manager!
Love the lady Linda and the customer services
Great service this is the best storage place around and the staff is awsome couldnt ask for a better place to store my stuff shout out to Darlene for doing the best job and providing excellent service
Darlene gave me great service amazing job I love coming here!!!!
Amazing customer services and great property..
Great customer service! You can tell they take pride in their work!
Darlene is so awesome at what she does thank you!!
Lynda was great!
Easy to set up, fairly priced, clean storage
Awesome property and Lynda was very helpful
Great customer service and products.
Very clean indoor facility, but the air conditioning was broken
Not happy at all with being price gouged. Also had to sign a multitude of times. Would like my money back.
Incredible service by Lynda!
Lynda was nice and helpful
Darlene did a great job
Lynda was extraordinarily helpful!
Friendly service great location
Pam does a great job
Fast, professional and very informative!
Nice people
Customer service very good
No one answers the phone when needing to speak with an manager. Customer service is horrible. Will never do business with them again.
Nice lady,,informative and helpful
Just picked up some things there
Clean and Professional service
Darlene is awesome!
Linda is great!!!!
Jarvis was great!!
Very helpful
Good service
There for my sister
Great customer service!!!!!
Darlene was awesome!!!!!!!!!