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PLS Check Cashing Store
3563 N Stone Ave Ste 131, Tucson, AZ 85705, United States
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PLS Check Cashing Store

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Ja
Review №1

I had a great experience here they helped with setting a direct deposit with cashing a check, they answered all my questions. Perla and Angelica were one of the most kind people working there greeted me amazing and just had a very positive attitude. I would definitely go back there . I would really recommend this location amazing staff . Greeted me once I walked in the store with a huge smile .

Su
Review №2

Mrs.Anya was awesome! She so helpful! Definitely this is my favorite PLS location.

Ha
Review №3

I love coming to this location! It’s fast and convenient for when I need to make my monthly money order. I love getting helped by Diana, she always makes me feel comfortable and she always had a positive attitude. Give her a raise!

Ca
Review №4

Anya helped me with my transaction and was very professional. The store manager karla g. was very helpful. overall i received a great customer service from both girls.

J.
Review №5

Would not cash my check that I signed at home. She wouldnt even recognize me. Ive an account here. I needd check proceeds for diabetic medication. I wont be able to get my medication poor reasons. Not sure I spoke the right language. It was fine for a lady before me to use Mexican passport. But my usa passport wasnt enough. Really want to do that? This is not a place for ...Addendum... I took a bus to Walmart only to find that their system was done for the night. So I went outside to do a phone deposit and set my glasses on the wall next to me. I heard some standing near. I later learned he took them.my trip to 0ls tucson is now costing me $500.00.plus. a basic courtesy would have negated my loss. And Im walking and damaging my foot

Gi
Review №6

Anya gave me amazing customer service & helped me with my transaction. She was very kind & enthusiastic :)

Re
Review №7

Horrible service. Started speaking to me in Spanish first of all, then couldnt cash my check because they couldnt verify it even though I had all the proper verification and lastly, were rude about it. I went to the other one and they cashed it right away. Management definitely needs to get fired since its them who train these idiots. Have a good day 😉

Da
Review №8

Diana is the best at this location she has very good customer service remebers who u r she is the best

Ma
Review №9

I had the pleasure of needing a check cashed in a short notice, I went to PLS on stone and prince and got the best customer service and reassurance fromDiana with the beautiful white hair. 10/10 to her and her only

Ma
Review №10

I always have a great visit when Diana is assisting me, she is always so kind and helpful. We need more people like her working there.

sh
Review №11

This place charges 5 times what other western union places! Never again, what a rip off

De
Review №12

Yesterday i visited pls for the first time and i was helped by Diana, she had a very good attitude and amazing customer service! i look forward to cashing my checks at pls with her again in the future!

bu
Review №13

There was a long line but once I was able to b be helped by Alejandra check help me update my account info and cash my check quickly

Er
Review №14

Love this business, I do all my banking at PLS! The staff is so smart and I have really learned to depend on their expertise. 10 stars!

Ag
Review №15

Number one place to always getting my checks cashed every week every Friday quick fun and great environment with amazing employees!!

Pa
Review №16

Anya gave a great service

Sa
Review №17

Can take a while but very convenient and nice staff.

Va
Review №18

I would definitely choose PLS because it is more convenient rather than going to the bank which is very time consuming. I get my checks cashed here and I get my money the same day without any difficulties. I really want to thank Ely because she always welcomes me with a smile and is very professional. Ely makes it a flawless and pleasant experience.

Ja
Review №19

Absolutely atrocious and mind-boggling how you can justify charging such astronomical percentages for check cashing!Even AFTER calling and verifying the source of my check, you have the audacity to charge over $20 to cash my check!Your company is a scam and I hope you go out of business for your shady practices.

Go
Review №20

Great CSR skills and beautiful clerks to assist you great in my opinion

Dr
Review №21

Staff are always helpful. I have never had a single issue here.

ha
Review №22

I went today to this location it being my first time here. They have great and fast service, I was assisted by this wonderful lady Alejandra. Totally recomend her when you go really helpful 😊

Zu
Review №23

The employee Lizbeth was amazing and hands on with my needs. She new exactly what she was doing. This was by far one of the best experiences Ive had with pls, and I come here a lot!

Pe
Review №24

Always friendly staff very informational always appreciate theyre quick Service

Ar
Review №25

The staff is very helpful and kind.

An
Review №26

Very rude customer service from Diana and even worse from shift supervisor Karla very very rude, and unprofessional 06/04/2021, 12:45pm

Ma
Review №27

Great service by a great attentive lady LIZBETH. Thanks for the fantastic service. Cash my check in every week and since you’ve hired her the place has been better!!!

Ba
Review №28

I love the employees at this place they are so helpful I’ve been going there for at least 5 years now I highly recommend them👍

Ro
Review №29

Blanca Diaz was very helpful and had a professional attitude. My experience at this PLS store was the best one yet. Thank you.

Dr
Review №30

Excellent customer service. Thank you Blanca

Di
Review №31

I went in not too long ago and the customer service was amazing. Other check cashers do not give this kind of customer service as they just focus on the getting the line moving. The gentleman that helped me, Victor, was very informative and I would love to come and have him help me again.

Sw
Review №32

Cool people. The girl who helped me anahy was awesome. Much love to pls

Fe
Review №33

I think a lot of people think this is just a check cashing place but they offer a wide range of services beyond check cashing. Western union, third party MVD, government benefits, direct deposit. If you find yourself having to run multiple errands, consider PLS your one stop shop! Speed of service, profesional and empathetic, they help everyone. 5 stars.

Je
Review №34

Amazing customer service! Friendly people, fast and effective transactions! 👍🏻

Ro
Review №35

I really like this place. great customer service. I got a prepaid card a couple weeks ago

De
Review №36

I went it to cash a check, no hassle, low fees. I was taken care of by Ely. She was very helpful and professional, if all employees are like her I’d highly recommend coming to this location!

Ma
Review №37

I had gone to cash my check and was helped by Alejandra, she was very professional and so patient with me i will definitely be coming back because Of her customer service she went above and beyond!

Ca
Review №38

Karla G was super helpful and attentive and helped me get my check cashed in a timely manner! Thank you for the great customer service!

M
Review №39

Always a pleasure to come to this location Very fast and clean place alejandra has been the most welcoming employee and always goes above and beyond to help me with any questions very great lady with a very positive attitude which makes it even better experience

Ed
Review №40

Very satisfied Alejandra Ruiz helped me and was very professional and nice love the great customer service I got will definitely come again 10/10

Ja
Review №41

I went in to cash my check and was by helped by this very friendly and attentive lady, Lizbeth she was super helpfull and fast during my time there. She is awesome.

An
Review №42

The cashier Lizbeth was extremely professional and really knew what she was doing. Great customer service ! Will definitely be coming back.

Je
Review №43

I go this location every two weeks and always go to Anahy... she is unbelievably nice and helpful I love coming in because of her ! Thank you thank you

Da
Review №44

All employees are very well uniformed and professional overall; special thanks to Luis for helping me cash my personal check today!

JO
Review №45

Hello, I am a company owner and I love using this service and this particular store is the one that helps me the most specially a lady Ely miles, great customer service

Sa
Review №46

This handsome and sweet young man by the name of Luis helped me very professionally cash my check quick and easy.

Al
Review №47

I went to PLS to cash in a check and Ely helped me out and she was extremely nice and helpful, she has a very positive attitude and sends out a good energy!

Mi
Review №48

Ely was super helpful and attentive while cashing my check In a timely manner . Thank you for the very friendly and good costumer service.

Is
Review №49

I went to pls today and the cashier that helped me was so nice and answered the questions I asked . Thank you lizbeth for your knowledge and help I will be back for more business!!

Jo
Review №50

Ely and Juliana were very helpful and have great customer service!! Very pretty too

Fr
Review №51

They suck Angelica is a theft... Check your change before leaving... The damage on the building is from them stealing

Ly
Review №52

Throughout my visit with pls a young man helped me out Named Luis he helped me make my western union very fast and very efficiently

Gy
Review №53

Perla was very helpful!! The crew there is great

Gi
Review №54

Luis asked me to write him a review and I obliged because he’s my favourite rep. Thank you pls!

Le
Review №55

I went to cash my check at this place and Alejandra help me, she was so nice to me, she really care about costumers . I really like this place

Sy
Review №56

Stone ave PLS has amazing staff.. i always enjoy Ely, Diego and Perla

Fr
Review №57

I went into Cash a check and the Young lady call me up to her window and her name was Lizbeth she was so helpful with cashing my check

Co
Review №58

Lizbeth was super helpful and needs to be recognized for her rockstar customer service!!! Very professional and I will definitely be coming back!!!

ve
Review №59

I want to say that the day i went to cash my check alejandra did gave good service and was nice

Gr
Review №60

Janira Miles was super helpful answering all of my questions and helping me get money sent to my family she is amazing

An
Review №61

Very outstanding crew and everything. Karla P was very nice and helpful.

Me
Review №62

Outstanding customer service. Quick, efficient, and informative.

Mi
Review №63

Karla P and Karla G are both amazing and give me great customer services every time i come

Je
Review №64

Nice people nice place make you feel welcome

Ri
Review №65

Karlita G and Blanca have great customer service always so helpful and kind.

Ju
Review №66

Extremely nice ! Karla p helped me out and did an amazing job (:

An
Review №67

Ely has a great customer she’s always very helpful

zo
Review №68

FAKE MONEY!!! Do not go here please! I came here to get cash to pay my electric bill and when I went to Walmart to pay they called the police on me saying that the $100 bill I had was fake! Very stressful experience being taken down to the police station! Save yourself from this experience!

Ca
Review №69

Awesome customer service ! Karla P Did an amazing job and was so nice (:

TR
Review №70

Carlos and Claudia were very friendly and helpful on 4/9/2019. We are a business that runs 24 hours a day and 7 days a week. We are very fortunate to have the ability to cash our company checks outside banking hours. Appreciate you all.-Arizona Elite Towing

An
Review №71

DMV line customer service attendant was nice. What im disappointed about is the fact that we have been waiting for a duplicate title for about a month now almost 2. Called MVD to see what was the hold up. MVD said they cant find any record of a purchased duplicate title😞.

Je
Review №72

Luis was very understanding of my disability and helped me though my whole transaction

Ka
Review №73

Karla assisted me with cashing a check while helping keep the cost down by suggesting different options. I appreciated her friendly, professional attitude and looking out for the best interest of her customers.

Sa
Review №74

They misplaced paperwork then gave us temp. Tags that were no good ..honestly i feel like they are racist...

Fa
Review №75

I have tried this place multiple times and have yet to be corrected on my initial experience of it just being a poor customer service center. The people while friendly are very slow,understaffed and the building is left at a warm temperature so its even uncomfortable to be in the building. I havent successfully used their services once yet due to their lack of knowledge in DMV things. So I will go else where at this point

So
Review №76

My daughter and I went to the PLS and the guy working there got her personal information and started texting her inappropriately. They need to do something about his behavior.

Go
Review №77

Really helpful and fast...#perla

Ar
Review №78

Great customer service by Lizbeth Garcia, she was very professional and kind.

Li
Review №79

Love this place no I.D required bc dey keep ya pic on file just in case you loose it . Check cashing fees are amazing. Customer service is always HAPPY.

Er
Review №80

I really love.e the store, really a good alternative to banks!

Al
Review №81

Lady was very rude and I was told my check was fake just because it was a cashiers check and she refused to give it back to me, we feel shes going to keep it for herself. This place is committing fraud and getting away with it.Update: My check was very much real because I called the bank they insisted they called as well (but did no such thing) and I made them give me my check back unless they wanted law enforcement involved. When I went back the lady had my check right there close to her. If it wasnt real youd think shed dispose of it.

Ka
Review №82

I have only been to PLS twice, on both occasions customer service was very friendly and helpful. People need to understand that most people have banking accounts and lets just keep it real we go to places like these either we cant get an account in our name or we just think its quicker to go here. Customer service has to deal with really shady people all day long so if they are telling you they have to verify the check its for a reason. Their jobs are hard enough without people getting an attitude about having a check verified, if you go to a bank they have to do the same thing, anyways I found PLS on Stone and Prince to be very nice and helpful

b
Review №83

Dude at the stand was very polite and very informative of the check cashing process and verification. Charged me 10% to cash very fair. All in all a great experience, so maybe the negative reviewers are never happy?

Mi
Review №84

Always great and friendly with me and everyone else

Ja
Review №85

Everytime I come to pls they. Have all treated me fair. I love that they take the time to remember who you are and ask how your doing. Also thank you all so much. -CC054-

Ni
Review №86

Alejandra was super helpful Thank you for the great customer service!!

Sa
Review №87

The staff is so friendly. I am actually excited to go not just because Im getting my hard earned money but because the staff is amazing and their expectations card is awesome to. you can get direct deposit if your job allows it or you can split part of your check on the card and part in cash. the do FREE money orders too. with cash only. their is a small fee to pull money from a card for a money order. but the place offers everything. including a motor vehicle decision that offers sever. but not all thing that the Mvd does.

An
Review №88

PLS is awesome check cashing place I got there often and the employees are amazing especially Yehsenia she is one of the most awesome employees she is very respectful and takes her job serious and also makes it fun at the same time so I recommend everyone to stop by pls and see for them selfs what I’m talking about

rs
Review №89

They refused to cash my money despite calling the company... they offered no explanation or alternatives.. they just said I cant!! How come this is happening

gu
Review №90

Real slow, bad service, lock other place, this one is crow of people, slow service, no good for this pandemic!!!!!nice COVID19 place!!!!

Am
Review №91

Great service from Lizbeth, upbeat and very professional.

Ma
Review №92

Been going there a long time & no issue till tonight when a teller quoted my balance out loud when customers were around. I was very uneasy & angry. All other times I was given my receipt with my balance on it. These tellers need instructed under no circumstances to do this. Not this day & age with crazy around. I will be verbal next time it happens.

Jo
Review №93

Great customer service, Ely was very helpful.

Sh
Review №94

Used this place pretty frequently up until tonight. Was told i had to have my check verified. (First time this has EVER happened.) when i told the wench behind the desk she told me she could make a copy and let me know when it was ready to be cashed. NEVER WILL I GO BACK TO THIS PLACE.

de
Review №95

Their was a red haired girl and she was just rude I had to take a cab to your location and back home owed 5 dollars for the transport I was trying to cash in a check from a friend of mine she didn’t allow it she was giving me an attitude she was disrespectful I had to wait for a few minutes for a cab and it was scary to be outdoors the girl had no respect for me

El
Review №96

Yesenia was very helpful & had a great attitude, she needs a raise

Fa
Review №97

Awesome staff always very friendly!

Di
Review №98

Beautiful team of ladies 😍😍😍😍😍

Li
Review №99

Went to this PLS yesterday and the guy that helped me got my personal information and started texting me inappropriate things. This is so unprofessional and I hope they do something about it. I will be going back to speak to the manager about it.

Ka
Review №100

Horrible!!! I went in with a money order for $175 and I got charged $10.50 to cash it. I was even told I was getting a discount and it wouldve normally been $17-$18. That is outrageous. It took about 20 minutes just to get it cashed and the whole time the lady helping me she was answering calls and speaking Spanish with her coworkers. I didnt know what was going on with the money order because it seemed she was having a little trouble but never told me what was happening. I wasnt even notified about the price of cashing it till after she had me sign it so it was impossible to take it someplace else. This is the third time Ive dealt with these guys and each time was bad. I will not go back again unless I absolutely have to. I feel robbed of both money and time. I also felt she didnt care about me as a customer or person even though I was nothing but polite.

Information
28 Photos
100 Comments
4.2 Rating
  • Address:3563 N Stone Ave Ste 131, Tucson, AZ 85705, United States
  • Site:https://pls247.com/az/store-locator/store/131-3563-n-stone-ave-tucson.html
  • Phone:+1 520-292-2274
Categories
  • Check cashing service
  • Money order service
  • Money transfer service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
Offerings
  • Cash advance:Yes
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