Michele S. out of the Trumbull, CT office is extremely knowledgable, professional, patient, and efficient at her work. She reviewed all the reasons for our questions (relating to the numbers on each line questioned) several times, making sure we understood the math she used as well ad the IRS explanation. She is also pleasant to speak with.
Refund check just came in the mail. I received only 40% of what I was quoted. Quoted, as in walked out the door with hand written figures by Michelle next to a stapled business card. This office will not pick-up nor return any of my phone calls or voice mails. We just had a newborn and were depending heavily on this refund.If you need your tax return done and quoted correctly. Do not come here. I feel scammed and mislead as a customer.The difference from what I was quoted to what I received far supersedes the amount I paid for these professionals to do my taxes..Others I know have had success with HR Block. This Trumbull office does not seem to run the similar customer friendly professional business. If you choose to use HR Block, please take some time to look at some other offices. The gas you will spend is worth what you will save from having your taxes done right or by being misled by this local office.They market professional help at a reasonable price for the average American. Get you in the door, give you a quote and charge you 400+ in fees to only get your return and find out you would have been better off with TurboTax.If you want to pay $400 for professionals to mislead you with quotes and numbers to only get crushed and ignored when the actual return comes. By all means. This is the place for you.
Professional, courteous, & patient consultant, whom I met for 1st time.⁷
Knowing that I had the same person do my taxes last year as well, made me feel that more comfortable.
So easy. In and out in 15 minutes. Very knowledgeable staff.
The services provided were very good.
Michele is a wonderful lady who explains everything to us
My accountant, Sandra Zalik is the best. She was very professional and answered all of my questions. My taxes was done within a matter of days. I recommend this H&R Block location and especially ask for Sandra... thank me later.
The Staff I dealt with at Hawley lane was some of the best accountants I have dealt with I have used personal accountant and other Tax provider services. But Hawley lane H and R block were very efficient and organized very professionally. Eddie
Great service by Michelle.
Lucille, my tax professional, is a very detailed, intelligent, and knowledgeable about the tax laws. She looks out for her client and H & R Block. It is my pleasure to have gotten to work with her.
Tax Prepared by John Hughes
Because your Tax professional was very helpful and pleasant thanks very much
Im thankfull for excepting me at crunch time ! How ever im very disappointed that the fee was so high for such an easy return. $198.00 😞
Very quick and happy receptionist
The Tax Professional that helped me with my taxes, Michele L. Soltisiak, was very professional and did a great job giving me all the important information I needed to know so that I understood what my tax refunds are going to be. Besides that, she has a great personality and knows how to connect with people. That is why I would always choose her to do my taxes. H&R Block is the best way to go.
This was my first time filing and i had a great experience! Thank you
I have been using my Preparer for years, Michele Soltisiak is the best!
Yesterday I’m visiting the office in Trumbull CT by appointment previously call and when supposedly get the Taxes paper, No paper was very confounded situation, very poor atención.
Great service
Costel Bica is an excellent tax analyst
Michele Soltisiak in Stratford, CT is the best.
I am very happy with my Tax Professional, There is no one better.
Costel was respectful and provided clear, detailed answers to our questions. The tax process was easier with his help than on our own.
John was super sweet on the phone and in person
I always can depend on the tax preparer to be knowledgeable of new tax laws and requirements.
YOUR AGENT JACK WAS SO FORMITIVE HE MADE THE PROCESS VERY EASY FOR US TO UNDERSTAND.
If Michele Soltisiak is still there, I will be back next year. Shes the best!
Weve always been treated like family, its a pleasant atmosphere.
It was great! Thank u
I will probably use H&R Block to do my taxes next year.Yes
I enjoy the personal care even though you are a large company
I continue to recieve excellent service year after year from Costel.
Melissa Fludd...... Need I say more!
You suck.
Enjoy my tax advisor Costel Bica.
I always use h&r Costel is great!
Very pleased with louise knowlege she is always very helpful
Lucille Demers was very thourough.
Convenience and how well preparer explained my return
Receive excellent service for many years
Friendly staff, fast service, convenience
Antwan was wonderful
Love Louise Helland!
Tax professional was very helpful
I have been going to H & R Block for many years
COURTEOUS,THOROUGH AND POLITE
Michelle was wonderful!!
Great service.
Very knowledgeable staff
His the best
Great job
Knowledgeable, helpful and friendly
Enjoyed experience
Charge fee expensive
Convenient
N/a
They dont even pick up the phone that he wants me to say without good juu.