Used this service for couple of years. After they didnt start this spring called their office and informed that I was let go as problematic customer. They couldnt tell me what the problem was either. They just neglected to tell me that in advance. Interesting that I always paid on time and owe them nothing, I guess my problematic part was making sure they come to shovel snow after snowstorm as in prepaid contract and fixing my lawn after they broke it. Sounds like they want all of the money but no responsibility. Well, I am sure I can found someone who actually does work for the money, no need for favors here, they werent cheap.In their response they claim past due invoices, which were past due the moment they are issued and their multiple collection calls. I believe its normal to have 30 days to pay an invoice on lawn care. Also they didnt clean snow on time, now claiming that I wanted special treatment, still confused what makes it special.At the end of the day when they cancelled with no warning I owed them nothing. However, found another vendor, so loss is theirs. Definitely do not recommend this company, lots of better lawn care vendor out there
Office never answers the phone. I think they regard email as the only way to correspond. These guys are not worth the hassle. Do yourself a favor, find another company.
I have been using Greenline for about the last 2 years and they are absolutely wonderful. Very responsive and have my lawn and yard looking fantastic! Amber is my account manager and is simply wonderful!
There are so many reasons I can’t recommend this company. Over the years we’ve had endless issues that are never corrected. Every single week I found myself outside, reminding them where to mow, to cut it shorter etc. They’d never remember from one week to the next. Honestly, we should have stopped using them years ago. The final straw this year was their inability to communicate or even read an email. The office staff is highly unprofessional, lack the quality one would expect and from what I have seen, are straight up lying to cover up their own issues. I’m not one to write bad reviews because I know mistakes happen, but the amount of mistakes and how it has been handled is baffling to me. Mowing companies are a dime a dozen, and I knew I should have switched years ago to my neighbors company, who nails it every time. I hope Greenline can learn from these mistakes and maybe incorporate some sort of system that works better for them because what they’re doing now is not working.
We have used Greenline Lawn Service for annual lawn and snow removal service for the past two years. The lawn service is fair at best compared to other lawn services I’ve used. However their snow removal service is the worst I’ve ever experienced. I’m currently on the third day without service even after calling and emailing them. Honestly I would not recommend them for either service.Very unsatisfied customer!
This company comes year after year with the account being closed, today 25lbs of grass seed were put down and the lawn was aerated. The cut anyway even though they don’t have a contact. Aka management suck
Greenline Lawn did an excellent job on our our annual mulch installation.Our planting beds have never looked so good. !We appreciate the work they did and we also appreciate that they came on the day scheduled.
Excellent service, professional, courteous timely and safe!
My mother-in-law hired Greenline Lawn service at the last minute but they were able to come out and give us a quote and do a few different services for us. We had a issue with the spring cleanup but they were tentative and came back and corrected the problem. Customer service on the phone is excellent and so far we are happy with their service. Matt who quoted us for the services was on time and professional and gave us a very fair price.
I was having trouble finding lawn service, as I dropped the ball, and it was mid-season. I was given a referral to Greenline, and figured Id give them a call. After discussing services, and payments, I decided to go with them. I have been very satisfied, and will continue to use them for future years. Jeff and his crew have done an amazing job, and are always courteous. The only times they havent been right on time as scheduled, was due to the weather, which is obviously expected! Great work guys! I will continue to tell my friends and family about you!
Greenline Lawn Service went above and beyond clearing the brush in my yard. They had a tough job ahead of them and they nailed it perfectly. They were prompt, professional, and very timely. I couldnt ask for a better lawn service than Greenline!
My lawn was in terrible shape,50yrs old, thin, tons of weeds. I had Greenline come out and they recommended Lawn Restoration for it. I was skeptical because it was so bad. 4 weeks later they came and cut it ( after I had been watering it every day) and it looks like a golf course! I could not be any happier and I am very picky about my lawn. Money well spent. Thank you Brandon and greenline
We hired this company when my partner became handicap and couldn’t do the lawn anymore. The lawn care team slammed their giant mower into our gate not once but twice and destroyed it. The owner came over and said he would take care of it and fix our fence and never followed through. The owner also said his crew was doing choppy work and he would address that, he addressed nothing. Just providing my review for other elderly or handicapped people so you don’t have to go through this bc having to repair your property that was fine before they mowed straight through it is a lot more work, when in the first place you hired them to make your life easier. Just my experience. (If they try to dispute this we have. Home security system that has it all on tape)
Great customer service! Very impressed with the availability and knowledge of these guys! Brandon in the office totally sold me on seasonal services at affordable rates.
I called and got next day service!! Sent a text upon arrival time the day of service and were on time and fast.. Did a great job. Highly recommend!!!
We hired Greenline to install weed barrier and mulch our front garden bed. We are extremely happy with what they did and definitely recommend them.
Greenline lawn is the best. I like that they offer a lot more services than just lawn cutting
I have been using their Service for the past 5 years during both summer and winter seasons. Their Lawn service is good and the crew comes ontime. But, their Snow Removal service has degraded a lot for past few years and their crew dont come ontime to remove the snow. Also, they dont do a good job of cleaning it completely. I have reminded them so may times that i am outsourcing due to health concerns as i cant do it by myself. Irrespective of my repeated notification and concern, they dont come on time and do dont a good job. I ended up asking my neighbors to do me a favor to clean the remaining snow. They come during midnight somewhere around 1am for a snow that ended up in morning 9am. Sometimes, their crew comes next day evening. What is the use of having this service when we had to do by ourselves. Matt was a good guy. But, i think their business has expanded. Now, their quality of work, responsiveness and punctuality are at stake. I hope it gets right attention to their management and they take proper action to retain their customers.If not, i may have to look at other businesses in future.
Have had many of their services. Really impressed with the fertilizing and bed maintenance program. Looking forward to their fall and snow services, nice not worrying about my outdoor needs.
I had a wonderful experience with Greenline. I am very picky about my yard and they were great in accommodating all my requests. Nice, precise work!
Stellar job on our last minute fall cleanup! Simply awesome and worth every penny! Great, speedy communication and very accommodating to fitting us in. Would highly recommend and will use again!
This lawn care service is very fair and amicable! I wish them luck in their future business endeavors!
This business does everything possible to satisfy the customer. Always a good experience with the office staff. Workers on sight always try to accommodate requests and are respectful.
They did a wonderful job on removing plants and grading flower beds down, laying sod and landscape rocks. Very nice workers.
Awesome work great service every time. My go-to company for all my lawn work.
Used to be good. But, they never return phone calls. The lawn mowing is OK and the price is decent. The fall clean up is unreliable. The SNOW PLOW SERVICE IS HORRIBLE. I paid $350 for the season and have shoveled my own snow twice this week already, as an example. I would look elsewhere. Im planning on it for next year for both lawn and snow.
We have used Greenline for the 2nd summer for mowing our lawn and snow removal last winter. We are very pleased with their work and all the guys are very polite and get in and get their work done . They do a fantastic job and we have recommended them to other people. Thanks Greenline!!!
I have not used this lawn service. They blocked my driveway while performing service at my neighbors house. I asked them to move their truck and un-block my driveway as I had to leave. They put the ramp up, but the truck still blocked my driveway by at least 2 feet. They did not move the truck. I called their office and complained. The receptionist apologized, but they still are blocking my driveway 15 minutes later.
I rarely comment on Google. But Greenline is the best, as first time home owner, totally worry free service for lawn maintenance and snow removal with extremly reasonable price, I searched around and you wont get a better service/deal then greenline, they are willing to accommodate all kind of special needs to simplify my life... Brandon/April are great help and I am planning to get a 100% outsource service with Greenline next year (all the fertilizer/spray and bedding/wood chip and maybe weed remove, my goal is to enjoy the summer with greenlines help...) of course I need to be on the list of snow removal, no more cold 6am workout.Simply great company/guys who are willing to help.Chi
DO NOT GET SNOW REMOVAL. There have been more then THREE times we had to do our own snow removal and then they show up close to 4pm or 8pm. Basically paying to do the work yourself. Huge lazy scam, they should be ashamed. Im sure there are elderly that are locked in their houses from the snow.
This service is awful. It takes them forever to come out, the lawn work is sloppy. It’s a ripoff.
Great work, very professional.
Have mowed my lawn for years, good price and service.
I want to start off by saying they do great work once they arrive to your home and execute on your expectations. But, getting in contact with this company is a NIGHTMARE.....NIGHTMARE. They do not return calls, respond to emails at all. They fail to give you a Estimated time of review or a definitive time on when you should expect a quote. The receptionist states she will call you back by COB. Tick tock goes the days and weeks and you never hear back. Ive requested to speak with the owner, Matt and was told he would call me back....Tick ..Tock.. nothing. Adding additional services other than weekly mow service is torture. Either automate the process and receive the orders on the back end or tell your clients you are to capacity for the season. This company has terrible customer service.
Top Notch you will not be disappointedGreat company
Terrible work. If I could give 0 stars I would!
GREAT GREAT SERVICE!! THANKS GREENLINE
Fantastic services all around!
Great place
I would look for another company. Paid for the fertilization/lawn treatment 5 or 6 times a year, but not sure if its actually done considering the amount of weed. They do show up for lawn mowing weekly.
These guys get the job done, the first time, every time..
Poor at returning phone calls.