Management is completely ridiculous...My wife and I cleaned every other week and spent hours cleaning before we moved out. Management still charged us $150 for not cleaning blinds and a couple windows (ON THE OUTSIDE) Why would a resident be responsible for cleaning second story windows?!?! I would not recommend renting from this company. Management is not personable but maintenance guy is awesome (Jim). Would take time out of his day to talk to you and fixed things right the first time.

Three years I stayed at this place and while leaving got the apartment professionally cleaned including sending receipts of cleanup to their office. Paid my rent on time for 3 years. And what I got nothing short of a christmas gift, instead of returning my security deposit they sent me a bill of $1200. SHOCKED and Amazed at the charges, replacing kitchen counter tops, washing the walls, $50 for cleaning kitchen cabinets. I mean are you kidding me ? Is this a way for them to fund their maintenance ? or the fancy new office they have built for themselves ? Or just a way to harass me cos I am Asian. Completely helpless and top of that they threatened me to pay else they will report to collection agency ? Unbelievable how this place is still in business and how tenants have no rights at all.

DO NOT RENT FROM TROY 1 PROPERTIES. Management is completely ridiculous. They do not care about their residents; they care about money. If you want great housing in Troy, OH go to Town Park. They understand and practice customer service. They person who reviews this as Love it Here is clearly an employee because no one with an ounce of class loves it here. Guarantee you will regret your decision to work with this outdated and incompetent team.

I was pleasantly surprised by my experience with First Troy. This apartment in particular is probably the best one in Troy that can be rented for such a low price. I did read and hear negative reviews from others. These people said that the owners were difficult to work with, and that they were charged for non-existent damages; however, half of my deposit was returned, and I didnt leave the residence in perfect condition. The managers were also good about maintenance and responding to requests. Specifically, they cleaned my garbage disposal at no charge when I may have mis used it. I assigned this property 4 stars rather than 5 mostly because the parking situation is less than ideal.

Whoever answered the phone, was very rude.

Talked to David about some problems I’ve been having with my bank account not being recognized. He was great I feel like he really listened and took me seriously