I had an issue with my IPhone that Zach was easily able to fix. He was extremely professional. I have used this place 3 times and have had great service every time. It’s not the kind of place you look forward to using but it’s nice to know they can repair almost any phone issue you bring them. I highly recommend them.

Fixed my sons computer and made him a happy teen for the summer! Great company, great workmanship, great communication and follow up! We will definitely recommend using this service for all of your computer/ technology needs! So thankful!

They repaired my cracked cell phone screen in a hour while i waited the repair was done well i recommend Cerberus to anyone.

Great job, my Dell All In One is running as good as new if not better. Cordial customer service, close and quick turn around time. Would recommend and use again without hesitation.

As a veteran I try to shop at veteran owned businesses. I had an issue I couldnt install itunes on my computer. I brought the computer in on a Thursday and by Saturday afternoon the machine wasnt even touched. The technician was RUDE telling me it was going to take 3 days to test my computer to diagnosis the issue. Since it was close to closing time I took my computer back because they closed at 3 and even if he finished the test the most he could do is tell me what the issue was and not fixed it till Monday.I was still charged $67 for the test which he didnt even finish and am writing this review and will take my business elsewhere in the future. When they reinstalled windows It cost me $200 in addition to their antivirus treatment so they are not a business I would recommend.It took 3 days to get my computer back then too Its not like they are high priced but quick service. I had another place that took 2 days to do the same service and was much friendlier

Cerberus has helped me make the transition from one laptop to another and in the busy season imposed by covid19 helped by showing me how to deal with a wierd battery instead of rushing out and getting a new one. Cerebus is where our family goes to solve our computer problems.Thanks.

I dropped my phone off for a repair on Wednesday, and was told the following Tuesday(!!!) that it would still be 3-5 days before they can get it repaired. This is a repair that I have had done in the past, in their records, and it still took a ridiculous amount of time to get an answer, and I still dont have my phone! Every time I expected a call with some kind of update, I was left out to dry and had to call the store multiple times for an update that I was waiting for. Ive been without my phone for over a week and there is no urgency or responsibility from any employee. Ill never go back.

Great Prices. Nice People. Fast Service

Great customer service; quality work; needed laptop repaired and is running smoothly.

IPad screen replacement. Service was prompt; the iPad works as well as when it was new; I am pleased. They exceeded expectations and I didnt need to buy a new device. win-win!

They were able to properly assemble my customized Pc for me in less then a week, would definitely recommend.

They are very professional and they really know what they are doing. Very honest also!

My son ordered all the components of a gaming PC and they put it all together in one day.Great group of people! Will certainly recommend.

Began having problems with my ancient imac, took it in and they were able to find a simple, inexpensive solution. They could have simply sold me a new computer but they didnt, they fixed mine. Hows that for good honest service? Highly recommend them.

Its taking them a week to fix my pc even tho its a simple fix for them

I broke my phone whilst I was on holiday in the area visiting friends. They recommended me this place and I can see why. Fixed my phone quickly, and in a timely manner. Looked just as new, top quality and very professional. Thank You.

This place is a joke. I was told I would get a call the next day. After over a week in which i called three times and was told they would get back to me and never did, i was told they couldn’t fix it and to call Apple. I asked for a refund of the $67 diagnostic charge only to be told no. So the diagnosis was call someone else? For $67 and all this time was they’re incompetent and unable to do anything. They couldn’t even unlock it let alone figure out why the internet wouldn’t connect. But i was still charged? Don’t go here.

Excellent service and very knowledgeable

Very professional to deal with. Great pricing. Speedy work time. Very dependable. Would highly recommend!!

These guys are my go-to for computer issues. My desktop is the lifeblood of my business, as a photographer who edits and stores thousands of images on my computer, having someone knowledgeable I can go to is a must. They are kind and smart. And they really look out for me. Definitely recommend.

Knowledgeable, professional, reasonable cost for diagnostic checks.one star removed due to no response to numerous phone calls/voice messages left.

Excellent work! Friendly Service! Reasonably priced!! Highly recommend!! This was my first time at Cerberus and I was very impressed Its very stressful when you think you may lose everything on your laptop, Everyone here was patient, took their time, and made sure the job was done the right way. I have a second laptop that I will be bringing by very soon.

Customer service savvy, user friendly, knowledgeable team of professional computer techs. Been doing business with them for close to 15 years. Value added is discount offered veterans! God bless America!

Reasonably priced and timely service. Definitely recommend.

A great business that helps people with their PCs i would have given a 5-star review if it wasnt for that heavy-set older lady who works there and seems not to know a single thing about computers. The other day I stood in there and asked for a certain cable for my computer and the lady gave me six other cables that were not even remotely close to what I needed. Once again its a great shop but thats not somebody you should have working the front desk with such a lack of computer knowledge.

Thanks for helping us with our Computer.We really appreciate you guys cleaning it up for us, so it is functional once again.Thanks for the 30 day guarantee.Lets see if anything pops up.We sure will give you a buzz.Have a Good New Year...!!!Mr. James DeSarno

I was impressed with the professionalism of Scott and Sonia and their compassion towards my computer problems. I was very happy and thankful that Cerberus was able to recover my files. I give a thumbs up to Cerberus and would recommend them without hesitation.

College students beware!! I went 2 months without a laptop and the store did not bother to call me with any updates. After spilling liquid on my laptop I knew it would take time but they didn’t give me any warning as to how long i should expect my laptop to be. For 3 weeks I did not bother them but then I knew something was not right. I had to have my dad call the store almost every week and show up there in order to get answers. I understand that ordering parts takes time but the least they could have done is give me updates. Every time I called “Scott” kept telling us that something else was not working and pushed the pick up date. After a week of receiving my laptop, it is back to not working because the hard drive is having issues and now the computer shuts off on its own. When I called to inform them, they advised me to come back but said they didn’t know how long they would have to keep it. When I showed up they were trying to force me to pay more money to have it fixed even though i was within the 30 days of service. When I questioned them about this they made it seem like I was the one that damaged it because they “tested” the hard drive before I picked it up and it was fine. (Yet they never replaced it from the beginning when I spilled the liquid in it.) They eventually gave me a new hardrive without charge because they knew they were wrong, but now my computer is back to making the same noises and shutting to a black screen after only a few days of having it back AGAIN. I will no longer be returning and will take my business elsewhere which is sad because I saw the great reviews that others left. My grandfather is a veteran so I thought i could trust this place since its owned by a vet. I paid close to 400 dollars just for my laptop to still not be working and when I emailed the owner and president of cerberus he did not bother to respond. shameful!!*** updateafter taking my laptop to Best Buy to see what Cerberus did, they informed me that I was given a damaged hard drive. Again PLEASE stay away from these people !! I’m starting to believe that the parts that they used for my laptop were damaged prior but they still used them anyway. Now it makes since as to why they didn’t make me pay for the hard dive because they just gave me another damaged one anyway.

Just list your prices on the website. 60 dollars for a diagnosis is not a deal.

I have used this company twice and they give prompt and honest service at a reasonable cost with no padded bills.

Even during these unpredictable times due to COVID-19, they were very hospitable and friendly to me when providing something as minor as M.2 screws for my SSD installation! I highly recommend stopping by even just for technical advice or to chat about gaming.

I’ve used Cerberus twice now. The first time to try and recover data from an old laptop in order to transfer it to a new one. The second time to replace an iPad screen. The staff was friendly, professional and took the time to explain to me all work that was done. The work was done in a timely manner and there are no hidden fees. What’s more, if they can’t help you they will let you know and not charge you for a diagnostic on work that they know can’t be done. Finally, their dedication to military personnel and first responders is more than admirable in a world that tends to frown on such things. To say I will use them again, and recommend them to friends, is an understatement.

I went into Cerberus Technology Solutions when they first opened several years back. At this time I was not pleased. I was not treated very nicely when I entered and my questions although answered were answered rather gruffly. This time around, my husband took my sons phone to be repaired. He needed a new screen. My husband said he had a fantastic experience and did not occur have the same issues I had several years back. So when I was the one to go and pick it up I wasnt sure what to expect, but they could not have been nicer. What a fantastic experience this time around. Not only was it relatively inexpensive but an overall pleasant experience. I would definitely return to and recommend others to use this place.

Fantastic place. Great service. The price can get a little high, depending on service rendered. They do screen work for devices, hard drive data recovery, software work, computer builds and sell some hardware as well. All in all, highly recommend.

I had a great experience at Cerberus. My phone was severely damaged from dropping an ice pack on the LCD. Cerberus quoted me a price and a repair time and was accurate on both. Highly recommend.

Went in with an IPhone Xs that was broken after getting the run around from apple and phone carrier. Had a tech named Zach to check out my phone to see if it could be fixed unfortunately it could not but he explained to me on what to do to get it replaced. I will recommend this place to anyone with computer or phone issues in the future

Highly recommend! Friendly, courteous, knowledgeable staff and fairly priced, timely repair work. Thank you👍

When my computer was ransomed a bank teller recommended Cerberus Technology Solutions. They were able to recover my files and provide a security program that allows me to feel very comfortable with my protection. It is also comforting to be able to talk face to face with the technician right here in Hamilton Township.

Great experience after I accidentally broke my laptop screen.Scott followed up letting me know the status ad all other staff are very courteous and customer service oriented. Pricing was reasonable also.

My son cracked his cell phone so I went here to see what they could do. The price was better then getting a new phone. Had to wait a week before the new screen came in because it is an older phone but once it came dropped the phone off in the morning and got it back that afternoon. Was a great experience and would go back again. Thank you.

Fantastic operation. Ive been having battery issues for MONTHS with my Huawei Nexus 6p, and I wish I and brought it here sooner. Very professional and friendly staff, and a welcoming storefront. The staff stuck to their quote, and did not charge more than initially quoted. The work performed was flawless, and my phone is like new; no more battery issues! Cannot speak highly enough of this place.

My iPad had a cracked screen. It was repaired by Cerberus and works great. The folks there were friendly and tech smart. I am planning to see if they can help me with my net book computer.

Great work! We took a iPad in for a cracked screen and when we got it back, they had ALSO fixed the headphone jack that Apple claimed was impossible to fix. What a great surprise! It shows how strong a local business can be!

The staff is professional and went out of their way to fix my computer. They helped to explain the issue to me, what they did to fix it, and completed the job quickly.

I recently had my computer serviced by Cerberus. What I thought was a problem with my hard disk was really just viruses and malware.I would have happily paid for something I didnt really need.They fixed my computer quickly.I recommend them to all my friends.

Diagnoses and subsequent repair exceeded all expectations. Staff exhibited very professional demeanor and appropriately responded to all of my concerns. Highly recommended.

Nothing but great things to say! Great communication, very knowledgeable and our computers always run great! Thank you Cerberus!

We bought a product called Rapdemanage from this company with a 2 year service warranty. After out initial setup, they kept explaining that the problems we were having, were going to be repaired in a week or a couple of weeks. Weeks turned to months.The owner would not return phone calls. Ever. They went out of business a couple months later. Rapid Response was the name of his company. It is horrifying to see that a business could open up right down the street with a different name, selling the same products and services with the same owners. Buyer Beware.

Had issues with my laptop and cell phone. They where able to help and hey everything back up and running in no time! Thanks Cerberus!

Dropped my phone they repaired it works great fair price highly recommend

This is a truly wonderful place, much friendlier than Big Companies and just as competitive as them as far as pricing goes.

I dropped my laptop in the parking lot at MCCC getting out of my car and smashed the screen! Im a student and dont really have money to replace the whole computer right now. Its literally just over a year old, so frustratingly the Staples warranty was done, and all they did was just tried to sell me a new one. I drive by these all the time on 33, so I stopped in just to see if it was worth fixing. They got me a new screen and put it in in 2 days. It was a third of the price I originally paid for the computer, but was SOOOO worth it!!! I can live with the dent in the case! These guys were great!! Thanks again Sonja!!!

The gentleman that repaired my old iPod, Jon, was very helpful and knowledgeable. The price for the repair was very reasonable.

They easily met my tough requirements and were a pleasure to work with, especially Sonja and AJ. they consistently go above and beyond in dealing with clients and truly take their clients interests to heart.

Knowledgeable staff, fair prices Enjoyed doing business with them

Always have had timely, professional service from Cerberus (or whatever is its name now!)

Excellent work repairing my sons iPhone - very knowledgeable staff.

Working with cerebus particularly sonja is wonderful. all employees are excellenthave never had a bad experience

Good communication and quick turn-around!

Excellent customer service, I was in and out and they saved me some bucks.

Reliable service; 11/2019-Update: Disappointing communication and timeline commitment...del. tbd

Very experienced and willing to take on a HTC battery

The staff is very friendly and helpful.

Fast service.

Friendly staff, a little odd, but the fixed my phone screen in under 2 hours. Works/looks great

IPad got fixed within two weeks stopped working completely

The worst people I have ever met. I waited a month and a half and spent $67 for them to tell me they did nothing

Took a new laptop to get the viruses removed and some protection software installed. Months later I get it back and it wont even stay powered up. Totally unusable. Will not go back or recommend this place.

DO NOT GO HERE FOR ANYTHING! AWFUL

Terrible service!!! NOT HAPPY

Currently working to resolve issue. Will update.

Bit expensive