Our office has used Affinity now for over a year, and we are very happy with our service. Nikki and the IT Ninjas are very professional, polite, and knowledgeable. I am most impressed with how quickly they resolve any issues we may have; the customer service is top notch!
I could not be more impressed by this IT company. I have been through 3 and their vast knowledge is staggering! They are on any issue we encounter quickly and find the resolution just as fast. Love them and so glad they are a part of my team.
Our office has been working with Affinity for well over a year now and could not be happier with the service. The entire team is professional, helpful and friendly. When we have an issue they respond within a few minutes which allows us to keep our work flow going. I would highly recommend this group.
The team at Affinity helps to keep our business growing by maintaining our IT needs/objectives and most importantly, protecting our clients information. Finding an IT company that can truly deliver while being affordable is a rare find in the Tech world. Highly recommend!
Any time there are computer issues while trying to conduct business it feels like drowning! Ben, Isaac and Nikki are always there with a life vest. Most importantly, they responded quickly in every situation. Often they would be working on the issue before the phone conversation ended. Technical problems in a dental setting can literally shut down the crucial services we offer our patients. It was always calming to talk with Nikki and get her wise and sometimes obvious advice....not many techies in this office! Isaac and Ben attacked any issue we had with exceptional professionalism while treating us with concern and familiarity. It has been a pleasure to work with all of you and on behalf of Dr Pierce and our staff, we thank you!!!
Affinitys service is top notch. They are quick to respond, research options and pricing and realize relationships are the foundation of their business. I highly recommend them!
Friendly, professional and knowledgeable team - they are always there when we need them. Ben and his team at Affinity have been truly amazing to work with !
Affinity Technology has provided our dental practice with excellent service for almost two years! Thank you all for the help and support!
The #ITNinjas are the best! We tried a few different IT providers prior to switching our business to Affintiy. The entire Ninja team has always been helpful and pleasant; supreme customer service! They have helped us integrate new technology and safeguard what we have. Thanks Ben and Team! You guys rock!
We have only been working with Affinity and their team of I.T. Ninjas for a couple of months, but they have already impressed us with their expertise in making a major upgrade to our software system, as well as getting a number of other technical issues resolved for us. They are always quick to respond and have provided professional, timely solutions that a fast-paced office such as ours requires. Their knowledge and expertise allows us to focus on our patients, rather than our IT needs.
Ben and his IT staff are very considerate and helpful. They find out whatworks best or what is the problem is and give you an honest answer aboutwhat to do next. Work is done on time and with as little disruption in your day as possible. Suzie is great and a terrific resource for getting you to theright person in a timely fashion. Very happy customer.
The folks at Affinity are very helpful and knowledgeable. They always respond as soon as possible to our requests, especially emergencies. Im amazed at how well they remember all of our staffs names and are friendly and polite, but not intrusive while in our office. We are an office where confidentiality is required and they are very sensitive to that! Great group to work with!
I have been using Affinity through the life cycle of my last two family laptops, about 6-8 years. I was originally referred from a peer at work. They are timely with their repairs and each time they treat me like an important customer. Their rates seem very fair and on a few jobs that seemed big to me and ended up being little to them, they hardly charged me a thing. I do not hesitate to recommend Affinity to my friends. With a downtown location and easy parking in the back, the location is close to everything.
As they agreed - all IT people suck - they just suck the least.Kidding aside, very prompt attentive service.Note to anyone with very slow computer - even thoughfast processor - they put in a Solid State drive and thatdid the trick - with a reasonable charge for labor and veryquick turnaround.Also provided a free neck massage and stock tips.Recommend.
Affinity has always been a great business for my business. They handle all of my computer needs promptly and professionally. I always know I am going to talk to a person because I know they are a local quality company. I would recommend anyone that is looking for an IT expert to look at Affinity.
Ben,Suzie, and crew have been extremely helpful with all of our needs here at Ace Welding. They have taken the stress out of re-creating our website for us, and helping us reach out to our customers and future customers via the internet. We can be at ease knowing they are there to help us out with marketing our business so we can get on with what we do best, welding.
Our organization has been a client of Affinity since 2008. Ben and his staff always provide friendly and courteous service. Our offices are located within walking distance so they have often stopped by within minutes when weve encountered a problem. We are a small nonprofit organization and havent always had the funds to purchase new computer equipment, so Affinity has been very helpful at finding ways for us to get by with what we have. We dont have anyone on staff to help us with hardware or software so we rely on Affinity for a wide range of services. I would highly recommend Affinity for your hardware and software tech support.
Cant recommend this group enough. They have helped me with everything from networking, trouble shooting, to information back up and finding the right computers and hardware to efficiently run the Software my business utilizes. Good customer service, skilled work and always quick to respond as needs arise, look no further this is the tech group for you!
Ben and his crew are knowledgeable, friendly and always there when we need their help. Whether its fixing our user errors or upgrading our computers to support our newest design software, they get us going again in a timely manner. Of course it probably doesnt hurt that were in the same building!
Affinity did an outstanding job for our 3 offices. I would highly recommend them as Im very pleased with their service and expertise!
The team at Attitude and Experience really appreciates Affinity! Very knowledgeable and kind employees, they are wonderful to work with! Thanks for all of the help, Affinity!
These guys are awesome. Our exposure on the web has increased dramatically since we have started working with Ben and his team!!!
Very knowledgeable and friendly staff!
We appreciate the timely, helpful responses for our business computer needs and questions!
Bad service
Great customer service - highly recommend!