Customer service was impeccable. The gentleman that I spoke to was friendly and knowledgeable of my 2007 Cobalt SS G85 Edition. I brought it in after my shifter wouldnt go into gear and I could make a complete circle with the shifter. Right away I assumed roll pin and took it to their shop to have them take a look at everything. They had it for a day and told me I needed a whole new transmission. Couldnt afford the parts and labor for that so I took it home and looked it over myself. Went from an estimate of over 4k to a 3 dollar fix and about an hour and a half of my time as it was just in fact the roll pin. Loved the customer service I received and actually enjoyed being on the phone with them, but not understanding why they wanted to replace my whole transmission.

After some major transmission issues on our motorhome a few years ago, had some concerns passing through town. The guys had me come by, Jacque scanned for any errors/issues and took it for a test drive. They didnt find any issues and no charge for checking it out. Appreciate their time and feedback

Fair price, great service, friendly hospitality

They took in our very old car, resolved the problem and prioritized the safety issues that were needed. The next week when a problem reoccurred, they immediately fixed it, no charge and fully stood behind their work. I appreciate their honesty and dedication to their trade. Highly recommend for knowledge and honest staff.

David was super helpful and got my truck in on short notice.

Rock stars! Willing to go the extra mile on your vehicle to make sure its done correctly!

The staff do a great job and care about their customers. I appreciated how attentive they were and their diligence in locating the issue. I was given regular updates on my vehicle, and they were quick in getting me back on the road.

They have taken care of us well and will continue to do business here. Now I wont have to explain it to anyone else. They listen to you when they are suppose to listen and clearly help you understand. If you like me it takes a min😂. So Thanks for giving me confidence I wont be seeing you soon😀! No offence😂

The most honest mechanics Ive dealt with, willing to work with you on everything, very fast & great service, i will continue to always deal with them when it comes to vehicles, highly recommend!*Also recommend for first time vehicle owners who dont have much car experience & are looking for a new mechanic!

If you need repairs done in the the Traverse City area come here! You will be treated with kindness and respect. We were given very fair prices. We were on vacation and these men made sure we were at the top of the list and taken care of with excellent communication as well. They are my car heroes!!!

They were quick and seemed knowledgable. We will find out if they did good work as time passes. So far, so good!

Our family was on vacation in Traverse City when we had transmission problems. We ended up needing a new transmission. The team at Grand Traverse Transmission were so helpful. They put a rush on the trans because they knew we were from out of town and got our vehicle fixed for us in 4 days. We were able to enjoy our our vacation and still get home on time.

This place is super, nice people, good work and ladies they treat you like people not like dummies.

Nice guys and honest service. my experience was pleasant.

Had a brand-new $5000 transmission installed in my 2002 jaguar ( which is in pristine shape) just to get it back with broken wire harnesses missing bolts And other broken parts. Claimed the parts broke because the car is old the same car that has never seen a winter or stored outdoors including a clip for the wire harness to a brand-new O2 sensor I just installed two weeks prior to dropping it off. Every time I stopped and he said he would call me and never did claimed he left messages but there was none. I will be filing in small claims court for all the repairs that now need to be done to my car due to their carelessness and they will Be paying jaguar to fix it.

One of our clients gave us a call regarding the warranty on their 2005 GMC Yukon, but were out of state and needed a local ATRA certified shop to help them out. Grand Traverse Transmission & Auto Care were nothing, but friendly and honest on the diagnosis. It wasn’t a warranty after all, but they were a big help to the client on their findings and they took very good care of our customer!

These guys are awesome!! Very fair price and Jacque is the man!!!

Honest guys.

Repaired my Chevy 2500HD transfer case, and 4x4 switch was bad, all works great now, thanks Ben and Earl.