She was very helpful . She took time to explain step by step
Your office is ridiculous! No communication, does not submit the correct documentation like promised, no return calls after leaving voicemails. I have filed a legitimate complaint against your office, and will be seeking legal council. After taxes not being completed correctly the 1st 2 times, I recieved wage garnishment letters from our places of work due to your lack of sending in the documents for monthly payments, despite getting email confirmation that they were submitted.
The person who helped us was extremely friendly and went out of her way to do our taxes when she had appointments ahead of us.
Tax agent was top of her class very knowledgeable about my tax needs.
I really appreciate the individual effort of my tax professional.
Everything was complete amazing service and more 5 plus ultra
The agent helping me was extremely helpful and friendly.
I feel that my taxes are done properly there.
Awefull no call back, on hold time up to 30 min.
I have been a customer of H&R block for a long time. I do not want to change.
My tax lady was great!
Very nice lady that took care of are paper work
Its really simple and not expensive.
Excellent service and excellent detail paid to making sure we understood the process and what to expect
Excellent customer service and kindness.
Person who did my taxes was great
Great service. Kept me informed of the status of our return
Friendly Professional Service
No cusstomerservice at all
Everyone was helpful especially Dianne who helped us understand everything about our tax. She is awesome!!
DeDe was excellent
Been working with Danh for probably 10 years now and always great.
It is fast and we love Sharon our agent, she answers all our questions.
Elena was amazing
Cassendra was a really big help. She is a hard worker.
My H&R Block Representative (Deede L) from the 11 Street office in Tracy, CA is awesome. Is very knowledgeable, supportive, quick, and reliable and adheres to customer excellence. I drove from Santa Cruz, CA to Tracy to have her do my taxes.
Look like she didnt understand nor knew what she was talking about. Looked confused and wasnt completely confident. Last time im coming there
I have been going to DeeDee for the past 15 years would never go to anyone else. I trust her she cares. I would recommend her to anyone!
I feel satisfied,
Very friendly & professional service. I received excellent professional tax services from Diana at the Tracy H&R Block Advisors’s office. I would recommend them to anyone who is looking for tax services.
My experience was very good. Gave me an appointment w/i 24hrs of my call to them. Less than 5 min waiting. Very inquisitive. Flexible for return appts with updates on paperwork/ receipts. All ready to sign & e-file w/i 24hrs All done at a very reasonable rate. Lowest ive paid in many years.
Very fast service friendly staff . Sharon M is a delight to work with & would recommend her to anyone
I had received a great experience with this H&R. Sharon, my tax professional, definitely was able to assist me greatly with my tax refund.
Sharon Moore is the best. Always helpful. Explained everything.
GREAT SERVICE
Ive been going to H&R for a decade, always leave feeling confident and happy about my exlerience
They were very sensitive to my needs and more then 1 associate helped me
Sharon was awesome. Professional quick and I got a refund!!
Its fast, simple and the employees are nice, helpful and understanding. They break down things for you and you can always ask if you have any questions.
We love Sharon at HR block
DIANA C was very informative !
The person(Dan) helping me explained alot things that i dont understand.
Always great service.
I really like Dee de
I am satisfied with professional service.
High rates and tax professional cant speak English
N/A
Good customer services
QUICK SERVICE
Excellent customer service
Great service.
She was very knowledgeable
Great service
Too expensive.
Convenience
Moving out of state
Good
H&R Block was very polite
Service
Notbing