My engine went up in my 3 year old car. At no charge, they told me what was wrong and how to look into the company helping to get it repaired. Wonderful honest guys. I get oil changed here as well. My Mom just had a tire plugged. great prices!!!!
This is THE place to get work done in your car. They are straightforward and have always been honest with the work they do on your vehicle. They always give you a rundown before doing any work to your car before they begin. They give their professional opinion while remaining fair and respectful. They keep meticulous details on any history of work done for your vehicles and they are extremely reliable. I have been going here for years. If it were possible to give them 6 stars, I would. If youre not too far, you need to go to Hollenshades for your repairs. Its money well spent on a job VERY well done.
Great shop for your auto needs! Reliable, friendly, and communicate any issues before repairing….So, our family has been using Hollenshades for 3 generations and the service is still fantastic! I try and dabble in auto repair and Tim and company consistently bail me out when I attempt more than I can handle and mess something up. They supported my parents after we had left home and was a great comfort to have reliable mechanics looking out for them. If you are in a pinch they will work with you to expedite the repair to get you back on the road ASAP. Would highly recommend Tim and gang for all your auto needs! Exceptional shop and staff!!
One of the best mechanics in Baltimore County. They always let me know exactly what is going on with my vehicle and how much it would cost. I highly recommend them to anyone who lives in Baltimore County.
Amazing service! I have been going there for a few years now and I really on them to maintain my car. Fair price and expertise.
I have been a customer for 25 + years. Several cars in, I love that Hollanshade’s is rocking a Best of Baltimore and next door best company recognition. Long overdue. A great family business delivering honest, high quality services with incredible employees.
The folks at Hollenshades are friendly, knowledgeable, and professional. Starting at the front desk and ending by bringing the car to the front of the garage when the service is completed. They also tell you what repairs the vehicle needs and the approximate cost.I have been a client of Hollenshades for over 20 years. I wish all the businesses I dealt with were as honest and had the integrity that Hollenshades has.
I came here for the first time after reading multiple reviews and let me start off by saying the 5 star reviews are 100% accurate. Great service before even pulling into the lot! Mr. Tom, Mr. Dave and Mr. John were as professional as they come. Not many HONEST shops like this exist anymore. Everybody seemed to interact as a family which always makes that much better! Exhaust Manifold and Catalytic Converter repair/replacement on my 2014 Ford Flex was successful. I was kept in the loop while my vehicle was in their hands. No run around here, straight shooters. You guys have earned another customer for life as both of my vehicles dealership warranties have expired.THANK YOU for all that you do.-Michael
I couldnt be happier with the service I have received from Hollenshades for over 20 years. I and everyone I have seen there receives friendly, professional service from the many employees with whom I had contact. The are very honest and upfront with what needs to be done and the job gets done quickly. Even though I live city, the service is definitely worth the drive. I wouldnt go anywhere else and I Highly Recommend their business!!! Thanks for all your hard work especially during these difficult times!
They always find time to fit me into their schedule! Well priced, timely service, and friendly faces each visit Ive had with them.
Hollenshades is a wonderful local company for auto repairs. They are honest brokers who do great work at a reasonable price. They will tell you what you need and what you dont need, at least in the near term. They are caring and conscientious and Ive always been pleased with their work and service.
These guys are the real deal - professional, expert service, for a reasonable price. They’ve responded to covid well- Very clean, and they wipe your car and keys down with disinfectant wipes. Been going here for over 20 years. Highly recommend!
Firsts off I seen good reviews so i decided to give it a try Bad idea as soon as i got to the desk on 5/21/21 The Gray head guy with glasses came off as rude and he really did not want to check my car out, might have been offended cause i asked could i bring my own parts. He said No i said cool so i’m like how much would it be for these parts i know i need in my car. His customer service was TERRIBLE on the scale of 1-10 i give that guy a -0 i wouldn’t recommend this place if u are New. He just really seem like he ain’t feel like it or He ain’t want to do it. I never go back there or recommend to friends.
I have been going to Hollenshades for years now. Every single time I go they are prompt, professional, and nice! Even during the pandemic, their processes were safe. I never felt uncomfortable going in and always felt safe leaving. Thank you for great service!
5 stars isn’t enough. 10/10 experience every time I have to go. Everyone is extremely professional and honest! I recommend Hollenshade’s to all my family and friends.
Excellent customer service! I had gone elsewhere to get my rims fixed and the problem wasnt fixed so I came here. Took my car in without an appointment and my car was taken back within 10 minutes and I was out of the shop in under an hour. Everyone was very polite, friendly, and professional. 10/10 recommend you take your car here for all auto needs.
Excellent work. I almost scrapped my vehicle before a friend mentioned this place. Multiple shops couldnt do what Hollenshades did. Very grateful to have a reliable shop in the area.
Great bunch of guys.. Didnt have to wait long to get tail light fixed... Very reasonable prices... First time there and will probably return for future services
Ive been going to hollenshade for years. They are always incredibly professional, they do quality work and they are very real with what the issues are. You never feel that youre getting taken advantage of like other auto repair shops.
We have been a customer of Hollenshades for 40 years. Solidly run family owned business (4th generation). Most of the mechanics have been with them for many years -- low turnover ==> more experience. You can trust they are competent, knowledgable, honest, and interested in your business. We have owned multiple cars that went over 300K miles because of their expertise. We think of Hollenshades team as family.
Best car mechanic in town! Great service, fair prices, very professional.
We have been going to Hollenshades for over 20 years and their service is always efficient and reasonably priced. Highly recommend.
You cannot ask for a more knowledgeable, transparent and honest auto repair service. The shop is staffed with great mechanics and the front office always delivers the prognosis (good or bad) with a smile.
Hollenshades always provides amazing service, including great customer service! I was impressed by their measures to maintain the safety of customers during the pandemic.
Our family has used them for years. Reliable, trustworthy and timely! The best place to take your car in the area.
Hollenshades guys have been awesome for years. My parents took their cars there and trusted them for life. I recommend them all the time.
Nice place to take your car. All workers are experts at their jobs. Been going there for a long time. I think all the workers should get a raise of their salery. Chuck
I live in PA and was picking my son up from school. My tire sensor came on so I went to a local gas station to get some air, figuring it came on due to the cold weather. I found that I had a screw in my tire and could hear the air escaping. I called a few garages and no one could fix it until tomorrow. I pulled into this garage at 4pm on a Friday, as a last resort. I am so glad that I did! They took my car right in and had it patched in 20 minutes. They could not have been more friendly or professional! I completely understand why they have been in business for 80 years!
Hollenshades is excellent ! Very honest establishment ! My vehicle had symptoms of a low battery. I went into one of the local area auto parts stores, and one of the associates used a meter to test my battery. I didnt feel he was knowledgeable about what he was doing. He said I had a bad alternator. Seeing the way he used that meter, I was not confident. I then remembered Hollenshades, during a Turkey Bowl advertisement. I called them, and they asked if I could get the vehicle up there. I said it was difficult start, but yes, I can. One of their mechanics applied a meter to my battery, as well as reading the error code, and verified it was just a low battery, and the alternator was just fine. He then explained that low voltage on a newer vehicle could very well demonstrate symptoms of a bad alternator (malfunctioning electrical components). I explained to the gentleman at the desk that Im currently on the road, and that I have to save whatever money I can, so Im going to have to do this repair myself, since its just a battery. In our current Covid climate, he fully understood. For a more complicated repair, Would I go back to Hollenshades ? ABSOLUTELY !!! Their honesty not only turned me into a future customer, but the people Im currently around, from being on the road, have all been informed of Hollenshades honesty. Approximately 30 people. You see folks, this is how small business works !!! Merry Christmas, and thanks again Hollenshades.
Hollenshades is super reliable and trustworthy. They go the extra mile for your car and your safety. Their prices are fair!
Hollenshades provides the most honest car repair service Ive ever seen. I took my car in for new tires, an oil change and to have my rear control arms replaced. Their team kept me informed during the entire process. When was service was completed, I asked about a few other parts that I was questioning due to the cars mileage. Hollenshades was completely transparent and did not recommend unnecessary repairs. Each time I bring my car in, I leave satisfied and my car performs better than it did prior. Thank you!
Excellent service and experience. Highly recommended.
They were recommended to me by a friend and let me tell you that they surpassed my expectations. They’re very honest, timely and professional. I’ll definitely be going back here in future!
Took my car to Hollenshades for the first time this morning. Great customer service, quick/quality work, and honest mechanics. While I was there, I heard a mechanic inform an older man that he didnt need an oil change (he thought he needed one) and to bring it back in 3-6 months knowing that the man didnt drive often. A lot of auto shops would have taken advantage of this man and his money so Im very happy to see thats not the case at Hollenshades.Highly recommend Hollenshades and will be taking my car here for all future issues/repairs.
Three generations of my family have gone here. great group. the most trustworthy mechanics you will ever run into.
Truly amazing team and excellent timely work. Phone calls daily to update me on my repairs and they worked hard to get my car done earlier than expected. I‘ll actually miss my daily phone calls with John... humor and sarcasm go a long way when you’re dealing with insurance. I won’t go anywhere else now!
Called this place to get a third-party opinion due to their good reputation from years ago. Spoke to John who was 1) patient 2) knowledgeable and 3) courteous. He clarified my two concerns regarding oil change procedures and shock absorbers. Recommend a visit if youre in the area.
Tim and the team of mechanics at Hollenshade’s are the best around. I trust them for everything from regular maintenance to large mechanical repairs. Their brake repair and steering/suspension specialist are top-notch. I always know the job will be competed in a timely manner and of the highest quality. They’ve served Towson for 4 generations and over 80 years. Thanks for always being there guys!!
Professional and courteous. Best experience Ive had with an automotive shop. If I hadnt moved away, theyd still be my mechanics.
Extremely trustworthy and quality work! Employees are friendly and very knowledgeable.
Extremely professional and honest shop. Great service!
Hollenshades completed a front end axel repair, and I couldnt be happier. Their team diagnosed and fixed the issue ahead of their original time estimate and kept me in the loop while repairs were taking place. This is only one example of Hollenshades top-notch customer service, though. One can tell the Hollenshades team works with the utmost integrity and takes pride in their work. Not to mention, I am now getting the best gas mileage since purchasing the car.
Good place not too long of a wait with good people
This is just THE BEST auto service garage in the region. I cannot say enough to explain how thorough, knowledgeable, and honest these guys are. They are not at all condescending to women, they are straightforward when there is a tough problem, and they know who to send you to if they cannot fix your car. They also don’t invent repairs when none are needed. They inspire and deserve my trust. I will not go anywhere else. They are great!
Ive gone here for 10 years. Great, honest pricing and fairly perfect work. Ive never had to come back to fix a prior fix. I get all car maintenance done here from oil changes to break and tire replacements. Theyre also great when offering recommendations if they cant do the work you need done.The guys that work here are beyond friendly and helpful, and always willing to educate and explain issues to ensure you understand before spending money on repairs.Theyre flexible, communicative, and honest.
My family has been a satisfied customer since 1973. I recommend Hollenshades to all of my friends and neighbors. The guys are courteous, competent, honest, prompt, and professional. They dont just throw parts at a problem. They dont perform unnecessary work. Its an old fashioned ethic - do quality work at a fair price.
Have always taken care of my vehicles and communicated honestly with me
My family has been going to Hollenshade’s for virtually all of their auto service needs for the past few decades. The service is consistently excellent. They will notify you of potential future repairs or issues, but will not perform any unnecessary work. The whole team is honest and extremely knowledgeable in every facet of the auto service industry. Highly recommend.
Great auto shop with helpful, professional staff! I’ve been taking my car to them for several years, and had nothing but great service and positive customer service. They stand by their work and are always willing to answer questions or concerns. Prices are fair and transparent, and never feel like they are trying to sell you repairs you don’t need. Between the respectful customer service and great quality work, they’ve earned customer loyalty!
Quick service and great prices.
They are good
Hollenshades is awesome. Finding an auto repair shop you can trust completely is next to impossible and that is how I feel about this place. I completely trust everything they tell me. We have had both of our vehicles worked on exclusively at Hollenshades for over ten years and would not take them anywhere else. If we moved, I would go out of my way and continue to have the cars worked on by the Hollenshades team.Ove the years, we have had plenty of issues with our vehicles. The guys at Hollenshades are not afraid to recommend a less expensive repair, or to completely steer one a way from a repair that they feel is unnecessary. When repairs are unavoidable, they will tell you so and will complete them in a timely, professional manner, always at a reasonable and fair price.Highly recommend this place for all of your auto repair needs!
Kind, decent, and honest mechanics.
I have a high mileage car and was having a difficult time diagnosing a bumping noise in the front end of my car. After replacing what I thought was the problem myself, I turned to the experts at Hollenshade’s. They drove my car and within 1 minute knew exactly what the issue was. It was amazing to be in the car as they drove it and the knowledge to be able to diagnose the problem just by driving it around the block was incredible to witness. They lifted the car and diagnosed the wheel bearing was bad. They fit me in a day later and installed a new bearing and aligned the car. I went to the shop to pick up the car and was pleasantly surprised to see that the bill was less than the quote I received. I drove off the lot to head out of town and was in total amazement as my car felt the same as it did when I drove off the lot when it was new. I could let go of the wheel and it just drove straight. I couldn’t be happier with the service, expertise and cost of the repairs. I would recommend Hollenshade’s to anyone looking for honest experts who will fix your car right!
This is by far the best team of automotive pros in the DMV. With family pride, they take care of their clients and their vehicles like they were family. I’ve never seen anything like it. As a non car person I’ve been ripped off and even had damage done to my car by other places, and finding Hollenshade was a joy.Many times I have asked them to check things for me or if they think I need this or that, and they’ll tell me honestly yes or no. They could totally tell me yes and I wouldn’t know the difference, but they pride themselves with honesty, safety, and professionalism. I can’t say enough about Hollenshades . I wish they worked on houses😂???But in truth, I’ve never gone anywhere else in years and they have taken amazing care of my whole family and everyone I know that use their services. Why would you go anywhere else?Thank you so much for caring about the safety of your clients and the cars that hold our families!I also credit the long life of my car to the service of Hollenshades, they’ve kept it going!!
Excellent work and fast service... A wee bit pricey
He was great, they did a great job and learned something new.
Hollenshade’s is the only place I will take our cars. They are polite, knowledgeable, genuine and honest. I have had brake work done, exhaust work, routine checkups, replaced tires and periodic maintenance. They “know” cars and they don’t blow smoke. I have never had a bad experience or shoddy work done in the 7+ years we’ve used them. It’s family run and loyalty means something. They are also very funny and make for an enjoyable time while waiting to get the cars serviced.
I just wanted to share my experience with the Hollenshade’s because it has always been positive and they are the most honest men I have ever met. Most car shops, me being a younger woman, they try to tell you multiple different things are wrong with your car when you go to fix just one problem but thankfully for the Hollenshade’s, they always are honest with me and always help me get the best price and most affordable price possible. I feel as though this is something that should not go unsaid for because I know multiple scenarios where you go to get your oil changed and somehow there is “multiple issues” with your car because they want to get every nickel and dime out of you. With the Hollenshade’s, I trust them so much that I know if they tell me something else is wrong, they aren’t lying and they are just telling me for my safety. The Hollenshade’s is a place I’d recommend to anyone without a doubt, so if you’re reading reviews to decide whether to go here or not, GO!!!! You will NOT be disappointed.
Relaxed friendly atmosphere that helps numb the sting of why youre there in the first place haha. This is definitely the type of place you want to go when your car is sick because they at least make you feel a little better. I have been twice now and was referred by a former supervisor from work. Wonderful recommendation.
Always prompt, friendly, and honest. Excellent work and customer service. I have continued to go to Hollenshade’s despite moving farther away from them (twice!) because I trust their work and integrity. Highly recommended!
Ive been a customer since 2016. The techs are knowledgeable and courteous. The front desk is professional and efficient. My family has the one car and with two young kids, so we depend on Hollenshades to keep us moving. They are reliable and trustworthy. Strongest recommendations.
Always kind, professional, and honest!
Visited Hollenshade’s for the first time and was struck by how friendly and thorough they are with car service. Gave good details about repair and then when something needed to be taken care of by dealer, gave me good advice on how to approach with that maintenance department. Would definitely recommend.
Weve been loyal customers for over three decades. They will let you know what exactly you need for your car and what can wait. They explain what is wrong and how it can be fixed. I have recommended them quite a few times and everyone has become loyal customers. That speaks for itself.
Honest, thorough and very knowledgeable! My family has been using Hollenshades for 30 years. They’ve helped us make decisions when purchasing cars and extend the life of our cars. So grateful for a shop that I know I can trust!
Excellent ! Excellent! I took my vehicle to three area auto repair shops and was not able to get a diagnosis. I saw Hollenshades ratings and decided to give them a try. I am beyond impressed. I just took my last Uber ride and can now ride my properly fixed vehicle. Finding good auto repair is like finding a gem..and this place and all of the employees absolutely make it a gem !
I have been a customer for about 10 years. Everyone is professional and courteous. There are never any surprise charges. They do excellent work. Hollinshade’s shames every car repair dealer to ever work on my cars (past and present). Lifetime customer. Thanks!!!
I have nothing but praise and compliments regarding ALL of my experiences, for the past 50+ years, with Hollenshades. There have been several occasions that I found it necessary to pull onto their lot, with an unscheduled car issue. I have NEVER been turned away or treated less than courteously. I have complete confidence in their workmanship. I trust that their pricing is fair and that they have never taken advantage of my lack of knowledge. I recommend Hollenshades 100% - they are honest and trustworthy.
The team at Hollenshade’s Auto Service possesses everything you are looking for when seeking maintenance or repair services for your vehicle. This group of dedicated technicians will impress you with their professionalism, quality, and speed performing both routine maintenance task and major repairs. If you aren’t completely satisfied with the provider you are currently using consider giving this community staple a try. If you’re still on the fence, simply ask around and you’ll quickly find a fellow community member who has experienced the Hollenshade’s level of automotive service.
Ive been going to Hollenshades for decades. Never once did I second guess them. Honest to a core. They are just tremendous.
I have been a customer of Hollenshade’s for 25 years ever since they were first recommended to me. I have always found their service to be accurate in their diagnosis, efficient and fair in price. They are very customer oriented and I have always found their advice to be sound.
This review is easy. Hollenshades is one of the most honest, highest quality, and thorough auto service companies in the greater Baltimore area. Been taking all my cars - foreign and domestic - here for almost 30 years. Now my daughters bring theirs cars. Good people. Excellent service. Fair prices. Fast turnaround.
Was looking for a new provider since I moved recently. They were able to identify explain and fix the problem with my brakes and tie rods. My car runs very smoothly now and Ill be referring them for sure!
Awesome customer service!
My whole family used Hollenshades Auto Services for over 25 years. They were fantastic the entire time, and their customer service was excellent. The prices were fair, and they were entirely dependable and reliable. They make you feel like you are a valued customer, and always managed to squeeze you in if there was a problem with your car that needed immediate attention.
Always the best! They’re fast and accurate for all tasks such as brake repair and oil change. So much local history at this small family business.
Reasonable, professional and courteous. The team has always handled our vehicles in a timely manner and know that sence of urgency is of utmost importance. Great service!
Years ago, I was looking for a local auto shop that could give me honest fair, and reasonably priced service for my vehicle, after questioning my dealers pricey recommendations. Thats when I was recommended Hollenshades Auto Service by a good friend. I have been with them for several years now, and they are always friendly, courteous, honest and responsive with all my care care needs. They educate you on your cars problem, they give you a heads up on what needs to be done now and what will need to be done in the future, so that you can plan ahead. They will tell you what is critical and what is not. If you are looking for a reliable local auto shop, Hollenshadess is the place to go!
Superb knowledge and work on Toyota vehicles. Your car is guaranteed to last longer. They worked on my 2002, and they did an excellent job.
I dropped my car off because I thought it was idling too high. They took it out on the road with two different mechanics and gave it a look, but couldnt find anything wrong. Picked it up later that same day with $0.00 charged. They spent time and energy and didnt charge me and didnt find anything wrong. Excellent place!
Holenshades is the best! They are very good at what they do! I have been a loyal customer for about 10 years and cannot say enough good things about them. Their customer service is excellent and they are also very nice guys!
Holleshades is the best! Ive had my cars serviced by them for over 25 years. I always trust the service they recommend because they are honest people. They wouldnt have been in business as long as they have if they werent.
Hollenshades is the best auto shop in the city! Their oil change is fast and affordable, and when it comes to more complicated work and repairs they dont try to force you into getting unneeded work like some places. The staff working at the front are always friendly and happy to answer any questions about your car that you may have.
Ive been taking both of my cars to Hollenshades for several years now for service and repairs. These guys are top notch--skilled at their work, honest, and never condescending. Highly recommended.
Only place I would go for scheduled maintenance and major mechanical repairs. These guys always give you the information in a straightforward manner and let you decide. Estimates are fair and accurate. You can’t go wrong with this team.
Finally an honest repair shop. No wonder they have been in business so long.
Best mechanics ever! Best customer service and care!
Have been taking our cars there for at least 10 years. Always happy with their professionalism, service and prices. I highly recommend Hollenshadess.
Masters at their craft, honest, and affordable. If youre looking for mechanics you can trust, look no further. Family-owned and operated these guys are as good as it gets. Locals know that Hollenshade is the way to go!
The staff is wonderful! They answer any and all questions and always get the work done in a timely manner! Look forward to going back in 6 months for my next oil change!
Great service here today! John r. Read me the codes for my car and gave me his honest opinion on what I should do. Friendly and professional. Thank you.
This place never ceases to amaze me. They have unbelievably awesome service and it is always completed in a timely and effective manner. My family and I have been coming here as long as I have been alive and we have never been let down in the slightest!!!
I cant say enough about the gentlemen at Hollenshades Auto. Its taken me some time to find such a great Auto Service Co. that knows there business. John and Tom the service managers are wonderful and knowledgeable, they listen to your concerns, explain everything, and help you make the best decision about what needs to be done, with no pressure. The mechanics are top notch. And I think they are very honest and the prices are fair. I highly recommend them!!!
They are the BEST at what they do, I havent found any dealers yet can beat there work,and remain professional