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iKnowRepairs
555 Preakness Ave #202, Totowa, NJ 07512, United States
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iKnowRepairs

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Ur
Review №1

Great customer service. I would definitely recommend this place Great prices he will not rip u off like others

Ch
Review №2

I called because I needed my screen fixed on my laptop. It was cracked so it started to give me problems and was very difficult to see. I spoke with Sean, he was very friendly and professional. He ordered a new screen for my laptop and when it arrived, he replaced my crack screen in less than 20 minutes and for a very reasonable price. I am very grateful. Thank you

Pa
Review №3

Excellent service. I had a issue with my laptop and was able to take my laptop into the establishment and get it serviced that same day. The next day I was experiencing issues with my WiFi in my home and took it back to Shawn and he resolved my issue. He also provided free of charge a connector that I used to plug directly into my laptop and modem to increase the speed of my internet. Excellent customer service in a time I needed my laptop because I work from home. He truly cares about his customers and very knowledgeable about electronics. Great job...

Gr
Review №4

As a happy, satisfied customer, iKnowRepairs is deserving of my 5-Star rating. On accident, I spilled coffee onto my laptop. Every place I went, they told me it could not be repaired. And the warranty did not cover the spill. However, I convinced myself to try one more place, after reading the positive Google reviews. They cleaned the PC completely and it is working as before. All at a fair price and in one day!!! Lisa is fantastic and a pleasure to deal with. Thank you!

Al
Review №5

Saved me $500+ from getting a repair done at Apple on my MacBook Pro. Also was ready to go the next day after bringing it in for repair. Great service. Thank you!

K
Review №6

I was recommended to Sean and Lisa by a friend. They both were very helpful, professional and knowledgeable. Sean had my laptop ready within a couple of days after another business said it was the motherboard which it was not. I highly recommend Iknowitrepairs. I had a great experience. This is my new to go to place for my laptop. Thank you Sean and Lisa.

Sc
Review №7

This is my first review that has earned a full 5 Star! I have only given 3 or 4 stars but this guy Sean is a computer God! My laptop for the first time ever is running better than my car!! I highly recommend him and this company to anyone that needs an awesome job at a fair price. He is far better than Geek Squad. Thank you Sean!!

Ex
Review №8

I Bent a pin on my motherboard and took it to this place and he told me that I will receive a response in an hour. Got a response under an hour and he told me I had to get a new one. I got a new brought it to him and the next day got it back I would definitely recommend and go back to this place.

Mi
Review №9

Above 5 stars. Incredible IT staff. Reasonable prices!!! I dont even have to go to any best buy or tech store because this shop does it all! Thank you staff for helping my office!

Eu
Review №10

Excellent customer service. Sean is very knowledgeable, reliable, and friendly. Hes fixed and diagnosed my work laptops with viruses. If you need any tech repaired or examined, this is the place!

Ra
Review №11

Great service. Great communication. Battery replacement done right. Hinges works great. Thank you Sean.

ed
Review №12

Fixed my mac book, works great now, and didnt break the bank doing it, highly recommended 👌

Lo
Review №13

Excellent Service!!!My HP 17.3 Laptop Computer got water damage and was suddenly shutdown. It could not be up-running. I brought it to iKnowRepairs later afternoon when most other stores already closed. Sean replied me on the same day, and promised that he would try his best to repair the motherboard. Early next morning, Sean called me and notified me that my laptop was up-running again and ready for me to pick up.I brought my laptop home, and relied on it to do my job at home. My laptop has 1 USB 2.0 and 2 USB 3.1. The one USB 2.0 was found no longer response after the water damage. Fortunately, iKnowRepairs is open on Saturday. My laptop was left in Sean’s hands on Saturday morning. Sean fixed the USB port on the same day. He didn’t even charge me for the USB port repair work.Thank you Sean!

Al
Review №14

I took our laptop due to the infamous “blue screen”.... after trying to restore the operating system Sean had to replace my hard drive. Both Sean and Lisa were very responsive and quick to give me updates on the issue. This was my first time using IknowRepairs, but can tell you it will NOT be my last. Thank you Sean/Lisa.

Le
Review №15

I had an issue with my Mac Book Pro screen not turning on. The guy in the shop did a reboot and PRAM system reset (which I did not find any instructions for online) and he got it working in minutes. He did not even charge me and he would not even accept a tip. Great guy!

Tr
Review №16

Totally awesome wether you bring in iPads or computers they can repair them. They are my go to computer repair center. Extremely fast turn around. Sean and Lisa are not only knowledgeable but extremely professional

jo
Review №17

The service is super fast and very reasonable in price beat all other spots for pricing and went above and beyond my expectations!!!

Br
Review №18

Sean and Lisa went above and beyond. I went to three different computer repair shops and the first two were lazy and didn’t give me the necessary attention and thought to find a solution to repair my computer. Sean provided and patient and expert consultation and Lisa was on the ball with keeping me in the loop and taking care of the operational aspects of the business to keeping me satisfied as a customer. I now have a computer repair company I can trust and recommend— a rarity in this world. Thanks again Sean and Lisa 👌🏼

Vi
Review №19

I used their service twice, both times to upgrade my laptops to larger memory and solid state drives. The service was superb and quite reasonably priced. Scheduling was easy, the work done fast, and everything works like a charm. On the second occasion, I needed really fast turn-around as I work on this computer all the time. and they turned it around overnight, so I did not lose even one hour of work.

Jo
Review №20

Huge thank you to Lisa and Sean @iknowrepairs. Customer service was excellent and Sean had my MacBook Pro ready in less than an hour. I called them about a battery replacement on my mac, they did not have it in stock but they quickly ordered and called me when they got it in and swapped the battery in less than hour. I will be referring all friends and family to them.

Be
Review №21

Exceptional service! Quick, honest, hassle-free. Sean went above and beyond expectations. Take your computer here! Nothing more needed to be said.

It
Review №22

I’m glad I discovered this place they are awesome. Took my iMac there to replace the hard drive and replace a cracked screen. They got it done very quickly and at a fair price! I will be doing business with them again.

Ja
Review №23

The service was amazing. They fixed my laptop at a reasonable price and timely manner. I recommend them to anyone in need of repairs

BE
Review №24

I cannot say enough good things about this place. wonderful, honest, trustworthy and knowledgeable. sean and lisa should be a business model for other shops. do not hesitate to bring your faulty equipment to them for repair. you will not find anyone better. totally awesome!

My
Review №25

I had a pen in the crease of my laptop, went to close it and......cracked the screen. Lisa was was very polite and got back to me by phone and text constantly. Sean was very professional and replaced my screen for$200.00 in 24 hours. This is my work laptop, so doing the job correctly and timely were my concerns. I would highly recommend Sean for any computer related services.

Er
Review №26

If your looking for computer repair...LOOK NO FURTHER than iKnowRepairs...Sean was very knowledgeable with diagnostics and reasonable with his prices..Had my macbook up in running in a couple of hours..Highly Recommended

An
Review №27

They did an amazing job!!!! Even cleaned my computer. I was very impressed. It was quick, and fast. I thought I would have to replace the hard-drive but the technician called me back within an hour after dropping it off to the shop and assured me he would fix it. And, he did! Highly recommended!

Mo
Review №28

I am handicapped. They repaired my laptop remotely. They are resonably priced. They know what they are doing. I had some other repair people who did not. Great service !!

Ja
Review №29

Sean was super helpful and fixed my MacBook Pro track pad issue for a really reasonable price. It cost $65 instead of the $500 that apple was quoting me. It also took about an hr as compared to the 10+ business days that Apple required. So glad I found this place! Lisa was also super attentive - she replied to my emails on a Sunday night and made the process seamless.

Is
Review №30

Fixed my device for such a reasonable price compared to what I was offered else where that wanted to charge me an arm and a leg.

TH
Review №31

A few moments must be taken to say how much I appreciate the quality of service and the generosity of spirit I received from iKnowRepairs.I brought in a ten-year-old Macbook pro which two other computer-repair places said was unfixable. Because of these other assessments, I believed I had lost not only the computer, but the data as well.Sean, however, not only restored the computer (including of all its data), but upgraded its operating system, so it could function with updated programs - and he did this in LESS THAN 24 HOURS, and at a completelyREASONABLE PRICE.I am not one who frequently writes google reviews, but because of my experience, I am compelled to recommend iKnowRepairs to anyone seeking a quality, cost-effective solution to any computer problem.

pa
Review №32

Highly Recommend. Quick, Professional Service. Reasonably Priced. Top of the line customer service! I will be a customer for life.

Jo
Review №33

I had to have the logic board replaced on a MacBook air. Apple wanted almost 800 for a 1000 machine and they had to send it out. Took it to these folks it was significantly less and fixed in house. It was done in less than a week. I would definitely use them again if I had any issues. I was very satisfied.

mi
Review №34

Great service,his repair price was very reasonable.if you need your computer fixed come here.

Ca
Review №35

The people at IKnowRepairs were very professional, and provided outstanding service. Theyre honest, and skilled. They communicated efficiently with me any time I had a concern, and performed an A+ repair of my Macbook 12inch screen. The company is so fast and was much cheaper than anywhere else. The laptop was rated one of the most difficult laptops to fix, but he succeeded marvelously. I highly recommend this business!

Ja
Review №36

I had only 4gb ram on my laptop and i wanted to upgrade it to 8gb. they halped me to upgrade my laptop with 8gb ram and installed windows 10, ms office, anti virus at very convenience prices. thanks

ka
Review №37

Sean and Lisa did an amazing job with my computer and later on with my Ipad. There is always that myth of fixing a computer will be very costly, not in this case, they are reasonable and their experience on their field exceeds expectations of service. Very few business have the quality of the outstanding customer service they have. Glad I found them.

Se
Review №38

Sean was pretty handy and helpful. I got my 2017 Retina 4K iMac RAM upgraded. Why I especially mentioned my computers model is that I asked many place to do it but none of them was eager to do it because it is a pretty sensitive operation. At the end of the day, I am reallyy satisfied with his service. Thank you.

Pa
Review №39

Happy that I found this place! He fixed my laptop at a very reasonable price.

M.
Review №40

The best ever

S.
Review №41

Brought my MacBook in yesterday because my screen became dark/black out of nowhere and Sean fixed it the same day for a reasonable price!!!Definitely recommend them for sure!

Al
Review №42

Amazing quality repair, easy communication, very affordable, and quick service/turnaround.

Ro
Review №43

Did a phenomenal job on my PC, was very meticulous and identified problems I was not aware of, great job keep up the good work.

Em
Review №44

Excellent and Fast repair to my macbook air. The replaced my screen and batteries. The price for the repair was very inexpensive. I would glady recommend them for all you Mac repair needs.

Br
Review №45

Very honest business I recommend it to friends & family and they were also happy with service.

Ah
Review №46

Great services and fair prices

Br
Review №47

I found Iknowrepairs a few years back when I needed the screens replaced on my MacBook Air and iPad. Both were repaired quickly and professionally at a very reasonable price. Both units are still working great to this day. Most recently the logic board failed on my daughters MacBook Air and I reached out to Lisa. She provided an excellent quote (hundreds less than apple) and I shipped it in for service. Less than a week later it was repaired and returned in like new condition. Thanks again for the excellent service!

Al
Review №48

Extremely friendly, timely and professional service, very reasonable charges, highly recommended!!!

Information
100 Photos
48 Comments
5 Rating
  • Address:555 Preakness Ave #202, Totowa, NJ 07512, United States
  • Site:http://iknowrepairs.com/
  • Phone:+1 973-333-9196
Categories
  • Computer repair service
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10:30am–7pm
  • Friday:Closed
  • Saturday:10am–7pm
  • Sunday:10am–7pm
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