The sales associate Linda was great. She really helped me and provided comfort and helped me through the process. I’m so thankful for her. Amy, the person who’s supposed to schedule the installation was a prickly pear to say the least. She was not friendly, she created more stress and anxiety to where I almost canceled installation. I also reached out to Linda the sales rep and she intervened to assist. Linda had asked a manager to call me and it’s been four days and I’ve still not received a call from the manager and the job has been completed. Raphael and his partner were amazing! They installed my windows and sliding door like as if they were doing it at their home. I was so thankful to have them here to help me! They were amazing. Ultimately I like the windows and sliding door and I’m thankful I chose Anderson. Hopefully they get someone more kind to schedule installation as i heard that it wasn’t just me that has issues with Amy. It’s sad that she’s seemed to have issues with other employees and customers too. Had it not been for her it would have been a much better experience.
I love my windows! In 2019 I got new windows in my living room and this year I got new windows in my master bedroom and they are beautiful. I was so impressed with the lead installer, Pierce, that I made sure that he would be back to install the second set of windows. Pierce and his crew were professional, friendly and kept my home super clean. They were careful protecting the area surrounding the installation and cleaned up every day. Pierce made sure that everything was done exactly the way I wanted it and that I understood the best way to use the windows (yes, there is a best way!) I’m super happy with my windows.
We had all of our windows replaced and all of the bars removed. The house looks so much better now and it is much quieter inside. They were really meticulous in how they made the windows look like they were original, and spent a lot of time addressing any concerns we had. The initial consultation was very thorough and everyone always did what they said they would do and were responsive. The only downside was it took longer than estimated to complete once started, but we are very happy with the results. The windows are very unique and beautiful.
Gregg, Thomas & Kirk all went above and beyond. Staying late to make sure the job was done bud cleaned up. They we on time and made sure our house was completely protected as the worked. They all were extremely polite and professional. I highly recommend this crew for any install projects. The glass sliding door was custom fitted and looks & performs like ha high end door.
Installed two sliding glass doors. Both very beautiful and of the highest quality. Installers were very professional, courteous and exceptionally detailed which I was impressed with since I’ve done remodeling and building for over 40 years and they were the best in their craft. Thanks again and I’ll be calling you for the next project.
This entire project was handled beautifully from the first meeting with Josh Barker, the design consultant, through the installation. The crew who installed everything were wonderfull. Amado Hernandez, the project manager, could not have been nicer. His guys were polite, professional, and kept everything in the house spotless. They were a fantastic crew! Ive had windows installed before with another company, and lived with the dust for months. The windows were as described, and the balcony door ( which I was worried about ) turned out to be great. Also worth noting, is that Josh followed the project through from the beginning to the end. He was always available for any questions or changes, and couldnt have been more accommodating. Andersen, is a great company and I would highly recommend them. In fact Im so happy with them, I plan on using them again.
My initial experience with Renewal by Andersen was pleasant. I can only say that after your windows are installed, do no expect the same treatment. You will probably leave many voicemail messages and/or emails without any solution provided in a timely manner.
I had 5 windows replaced after buying my home 2 months ago. The windows are fantastic. They look great and keep the heat out (before when I touched my windows they were hit to the touch. Now they are cold / due to inside air conditioning being turned on.
The guys who did my install were awesome all 10’s!!!
Very happy with everything - the staff and final results!
I would like to add that the window installation’s by Rafael, Sergio, Luis Sr., Martin and Eric were done with upmost professionalism. They went above and beyond my expectations. I was completely satisfied and would recommend their services for anyone in need of excellent work. They are clean, fast installers but with such precision and they are extremely friendly. They listen to your concerns with a sincere desire to comply. If they are unable of addressing your concerns they will send you in the right direction. All they want to do is walk away leaving behind a happy and satisfied customer and that’s how they left me!
Sales guy Geno/Gino was very professional & thorough. We had a few hiccups along the way, however the staff was extremely accommodating on every issue that needed to be addressed. I want to include that the initial installing team were very conscientious of their work and cleaned up after very neatly. The last installers Pierce & Kevin not only installed what needed to be addressed, but assisted me in getting the furniture where it needed to be moved. This is why I purchased through them. They stand behind an excellent product with equally excellent service!
$36,000 to replace 16 windows. 8 months later found the trim was coming apart from the windows. They were responsive about fixing the problem but this took more time than anticipated. Never received a personal call or contact from a Manager to express regret/apology. Felt I should be reimbursed for missing two days to be around for the repair.. They refused. This repair cost me money being away from my business too much stress and time that should not have been necessary. Also the GM should have been apologetic and humble. He should or his Operations Manager should have reached out once they found out about the problem. That would have been classy. Wont use them again.
Thomas Gregg and Kirk did a wonderful job ! They worked in extreme heat and I just want to say thank you for all you did. We love our new door and all your hard work.
From beginning to end Our experience was wonderful. Our job was huge: 2 and a half walls of double height windows. The sales rep Louis was informative and worked with us to get the order right. The installation team was very organized and professional. They were orderly in the installation process. Their craftsmanship is superb. They cleaned up every day before leaving. They also accommodated us on a change in the plan. The product is exceptional: sturdy, light tint and energy efficient. I highly recommend Andersen
First, the good news: The installation was a breeze.Now, the bad news: After installation, start praying you dont need a warranty repair. A handle snapped in half within a year of installation. In trying to get this simple item repaired I have been ignored, stonewalled, scheduled and then no-showed. For starters, good luck reaching anybody or getting a call back. And, when you finally figure out that you need to go through the sales department in order to find a live body, theyll schedule an appointment and no-show. The person (in sales, of course) I just talked to when they no-showed today claimed to be in Minnesota, refused to pass me along to a superior and bold-facedly told me they had no way of reaching someone local to me other than the number I already had (which puts you into a 5 minute loop before disconnecting you.)This is obviously a gauntlet designed to discourage you from getting your windows repaired. They clearly dont want to honor the warranty or be bothered by anything other than selling you (in my case, an $18,000 job).
This company made replacing all my windows and large slider effortless! From the first meeting, everything was taken care of. I was kept up to date on the progress, permits submitted, letter to my HOA and scheduling the installation.The crews that came in were were on time, courteous and cleaned up everything before leaving. It was all done in one day! Amazing!
Extremely please with Renewable By Anderson every step of the way. The windows are beautiful and a top quality product. The installers (Pierce & his team) were awesome - arrived on time, courteous, professional, knowledgeable, cleaned up afterwards, listened to our concerns & questions, and did a terrific job! The support/sales staff (Josh-sales& Alicia from front office)always either answered the phone in person with answers to our questions or returned our calls/emails in a timely manner with answers needed. This helped to make this a smooth & surprisingly easy transaction and provided all the confidence for the decision we made. I highly recommend this company.
My new windows look great. Renewal was on on time, courteous, knowledgeable, very helpful, clean every step of the way. Great to work with, very professional. Yvette, Oscar, and Jose were the best. Highly recommend.
Just had my kitchen bay window replaced with Renewal by Andersen of Los Angeles. This is my 3rd time using them for all my windows and doors in the entire house. The installation crews did quality and professional work each time. With Renewal by Andersen I can count on getting quality products and professional installation down right.
Edgar and team were excellent and very professional - they did a great job installing the windows. They took safety precautions very seriously and wore their masks the entire day. They took time to ask me questions when they arrived in the morning, and also met with me at the end of the day to ensure that all was in order. We recommend that you ask for Edgar and team when setting up your installation appointment. Thank you !
The process has been easy and painless. The salesman was knowledgeable, friendly, and professional. The installers arrived in time, did a great job installing two windows and did a great job of cleaning after they were done.
It was everything I expected and more. The crew was great - professional, hard working and polite.
I always heard about renewal by Andersen and I wanted to replace my windows with the best and never have to replace them again. That is exactly what I got
All the installers were very polite. However, I took particular note of how polite Jason was with us as clients and also with the other installers on the team. Edgar was a great foreman for his team. I highly recommend Renewal by Andersen for their excellent product and exceptional customer service.
The installation process from the initial visit to actual install was great. Communication with the office and the representatives was always professional and courteous. Appointments were on time. The install team were also very friendly, but professional and kept us informed to their progress. My husband and I were both very satisfied.
They keep sending spam emails and do not have a working unsubscribe button which is outright illegal
They provide quality products! Great to have new windows to replace the old single panes I had.
I have heard great reviews of Anderson and was excited to have them install windows in our home. When I called to schedule, the earliest appointment was two weeks out (which is totally understandable). However the morning of our appointment they called to cancel due to their technician being sick (also so thankful to not have anyone come over sick). My low review is due to the fact that when I called to reschedule their canceled appt, the earliest they would schedule wouldnt be for another three weeks!This is a job that I wanted done quickly, and did not want to wait FIVE weeks just for measurements and an estimate.I am bummed that we will have to find a different company
The quality of the windows is superb, but I expected that from Andersen. The finished product was exactly what Hunter Martinez promised us, and he was very easy to work with. What impressed me most was the detailed craftsmanship of our installation team -- Amado Hernandez and Jason De Leon. Incredible attention to detail replacing a really old, odd shaped 8 high floor-to-ceiling window. Amado spent a lot of time to make sure the trim around our living room window fit perfectly. And, they went the extra mile by hanging our curtains and ceiling light. I highly recommend Andersen and this crew! Thank you, Hunter, Amado & Jason.
The installers are very professional and knowledgeable. They are obviously highly experienced and well trained. In particular, Jose Puentes and Jose Garcia worked like clockwork and were very diligent.
Excellent quality, excellent installation process with excellent crew.
Top of the line product, excellent sales and service, and the most professional and high quality installation crew and work. Thrilled with this team.
The gentlemen that did our install were punctual, very courteous and most of all very professional and knowledgeable. They did their job, cleaned up and even offered to help putting things back in place.
Amazing quality ……..beautiful windows
This little cute store with unique, quality gifts from all over the World, fascinated me!
Once the sale was made and the bill was paid the installation date was moved back by a month. Then forward a week. Doors and Windows came in unfinished. The Salesman said hed find a person to finish the windows and door and never responded when I asked him about it. And when he did respond the man cant do it for five weeks. Also did not bring samples that matched the wood. Not sure what to do now.
Good job and nice attention to detail. The crew cleaned up and left everything in tip top condition after the install was completed
This was my second project with Renewal by Anderson and it was not a good experience. I lost count of how many windows were ordered incorrectly and how many times I had to be available for the installation crew to attempt an install. The last five windows took eight visits to my property to complete. Management has avoided me and will not return my phone calls. I signed my contract in October of 2019 and the work was finally completed on April of 2021.
I cant say enough good things about renewal by Anderson! Jen our sale rep was awesome and went though every detail. Scheduling as perfect, and everyone was always on time. Our installers Kerwin and Salvador are true craftsmen. The installation was flawless. The tolerances around the jam the trim are perfect. Plus they were able to install a doggie door, so our two Aussie Sheppard will not break the door down! We are very satisfied with our service! We will use them again when we need windows done!
Jose Puentes was great.
Installation was amazingly quick. The technicians left the place clean and the patio door is beautiful.
I had a rep come by my house to give me a presentation on the Andersen products. My rep was very knowledgeable and knew her windows. The presentation itself explained and showed the quality of thier products and why they are on top of the window industry.
Everyone was professional, polite, patient with my questions, and adjustments were made as needed.
The windows are excellent and the installers outstanding. A 10 out of 10
I get 3-4 spam emails from this company daily. Ive marked as spam. Unsubscribed. Blocked. They continue to send from new email address EVERY SINGLE DAY. They sincerely do not adhere to anti-spam laws, and I sincerely suggest never getting on their email or call list. Youll never get off. Find info for other companies and quotes from more professional companies. Youll sincerely regret ever contacting them.
I got an estimate from Roy regarding my windows. He is an honest professional! He gave me all the details and explained everything clearly. His estimate was a good price and he was courteous the whole time.
From the first representative Yvette who reached out to me to Greg who did the measuring to the installers who actually put the windows in... everything went very well!! They put five windows in on one day... the windows look great and add a different ambiance to the room... they are installing five more windows in January!! I even requested the same installation team!! When I first posted my review I thought I hit five stars but inadvertently I hit one star...My bad! This is a five star operation!!! I was impressed with the craftsmanship!!!
Do not use this company!! Go to milgard!!! I’m on my 2nd repair install! First they messed up measuring which caused 3 week delay. then the factory made leaky windows which they installed then came back today to repair. And they finished installing my bedroom windows and my bedroom sounds like a wind tunnel with the AC on. The Torrance office is closed and I have to sleep with the windows open in 100 deg heat.I’m miserable and so wish I can get my money back! $25k later!! Ughh
Unfortunately I am writing my first negative review. I was initially impressed with Anderson’s product. The installation process has not been ideal. The fist time someone came out to measure the windows it was done wrong and they and to come back and remeasure. No big deal, it happens. When the second person came out to take measurements he had to leave because of an emergency. That’s fine, I get sometimes things come up. In a week he comes back, measures the windows and we are all set. We were told installation would be a one day job. We ordered six windows. The guys arrived at 9am on Saturday and were gone by 4pm. The guys said they were done for the day and someone would call on Monday to set up a time to finish installing. Ok, I can deal with this. (Even though the windows are being installed in my bedroom and my baby’s room. I have no privacy and it’s hard for my baby to stay asleep when the sunrises in the morning) MONDAY... no phone call. My call goes unanswered. TUESDAY... they answer but the person who can help me isn’t at her desk. She will call me back. No call back. WEDNESDAY... late afternoon I finally got a call back. They can fit me in 10 DAYS from now! This will make it two weeks from when they started the installation. Are you kidding me! I have three windows unfinished as I am writing this. Also, one of the “finished” windows is missing a piece. I also had to sweep up tons of glass off my driveway. When I purchased windows from Anderson, I had certain expectations. These windows are not cheap. I am so disappointed in this company. I WOULD NOT RECOMMEND ANDERSON TO ANYONE!
I have wanted to write this review for over a year, but life distracted me and I did not. So finally I will give the 5 stars and gushing review Ive been meaning to give to Renewal by Andersen windows. From start to finish of the project everyone was pleasant and very professional. They took an old set of windows with french doors and updated them with beautiful brand new windows and glass doors that are wonderfully airtight and practically sound proof compared with the old ones. We highly recommend Renewal by Andersen, and will undoubtedly be using them again in the future.
Today, one of our sliding doors was replaced by a new one from Renewal by Andersen Torrance. Jason De Leon, Edgar Gutierrez, Amado Hernandez and Roberto Sanches came to install the sliding door. They did a very professional job. They left the work areas and our house very clean. They were polite, very good workers and easy to work with. We are 100% pleased with their installation and the product. We are also very satisfied with Sales Consultant Jen Jossie who assisted us with the choice of a sliding door and closed the sale with no pressure and Project Manager Eddie Franks who came to verify the measurements and go over how and when the project would be completed.
Update: Feb 2021Im receiving junk mail at my home now. Whats wrong with this company? I hate their name, their logo. Theyre terrorist.Update: Theyre still sending me junk email. Ive tried the unsubscribe and emailing, replying to them. Never give them your email.I usually dont, so Im confused and fed up.Email junk is never ending from this company. Please stop.
Very professional and friendly team of guys. They cleaned up after themselves and made sure they covered any furniture etc with plastic to keep everything protected. The windows are beautiful. The lead man Dane walked me through the finished product at the end. He was able to answer all my questions and was very professional and very nice. I would recommend Renewal by Anderson to everyone.
I had a wonderful experience with the Window Installers, Rocky and his crew did a fantastic job. Very nice and polite gentlemen who were professional and explained everything well. I was impressed with the manner in which they worked. I am planning to have a few more Windows replaced in the near future. I will definitely request this team. Thank you very much for an awesome job.
Beyond Outstanding..!! I started with our salesman, Rocky, which took approximately three hours of presentation (due to my ongoing questions and concerns) and he covered every aspect of the window business and how Renewal by Anderson constructs the windows, frames and finishing touches. I was totally impressed with this, but was aware of some aspects due to my diligence on line with Google. I had 7 windows and 1 sliding patio door installedThe installers were beyond great (sorry I do not know their names) and worked together like a well run machine. Everyone pitching in to help the others when needed, got along very well, were polite and courteous not only to me, but each other as well. I am so impressed with the sliding door and how beautiful it was when completed as the old one was such a disaster. It was like watching Rembrandt from start to finish and the end result was fantastic. He worked so had on that and all of the installers were so meticulous and precise in all of their work. Being a retired General Contractor I could tell how they enjoyed their work and took real pride in their work and the outcome when completed.I would and will recommend Renewal by Anderson to everyone I come in contact with as I am so impressed with the end result.My wife told me she never thought she could get so excited about windows, but just beams at the outcome and how easy they are to operate and the looks of them...Wow.Keep up the good work and thanks to all who made this possible.Kirk Shores,Ventura, CA. 93003I am so impressed with the sliding door that was installed
Best service Ive had in a very long time. I was very happy with the 2 guys that showed up to do the job. Eloy and Joshua were extremely professional, worked quietly and most importantly did a great job. On top of that they wanted to show that they care about the customer. That is something I rarely find these days. They wanted me to be happy with their work. They did an excellent job installing my new custom made Dutch door with side panels. They were clean and the job was done perfectly. This is the first time I have been this motivated to write a review. The door itself is of excellent quality, top notch construction and my overall experience is above other door companies I have used including One Stop windows and doors. Thank you! I will be using you again soon.
The crew from Renewal by Andersen that installed my replacement french doors was EXCELLENT! Matias, Tio, Jonathan Z., Ruben Z, Jose L., Jose G, Dave and Nathan were all very professional, very skilled, extremely polite and friendly, and did fantastic work. They paid attention to every last detail and the new doors look amazing! When they finished the work, they left my house spotless! I cant say enough great things about them! A really fantastic crew and I would highly recommend them!
You get what you pay for, and Anderson never disappoints!From start to finish, my door installation was handled professionally, and the results are wonderful. Josh and Tom did a great job, and did it with smiles on their faces. You can tell they enjoy and take pride in their work. And they should be proud. The door was beautifully installed, and everything was left patched and perfect, there wasnt a blemish on my walls, and the room was clean when they left. Bravo!!!
Found parts we needed for current windows with ease...
Renewal By Anderson is the best!! The team that came out to install the windows were so impressive. Their attention to detail and the quality was amazing!!! They took great care to make sure our hardwood floors were protected as well as our furniture. They cleaned up after they finished the install and made sure we knew how to operate the windows. This was the best experience as a new home owner! Thank you Renewal By Anderson!!
I would highly recommend Renewal by Anderson of Los Angeles. The installers were very professional. They helped me out by taking the blinds down and getting to work. The crew worked together like a well oiled machine and the job they did was top notch. Beautiful windows expertly installed. I am impressed.
We love our new Anderson patio doors and windows. The quality is outstanding. The installation team was fantastic! They were very skilled, attentive to detail and pleasant men. They worked hard to meet deadlines and left our home clean. We definitely recommend them to others. Their customer service was impeccable!
From beginning( sales) to finished product ( installation), Renewal by Andersen was top notch. The salesman helped me tremendously, and all the people along the way were nice, professional and a pleasure to work with.The two installers were experienced and kind and knew exactly what they were doing.It was a pleasure to work with them. And It is a pleasure to work with a home improvement company that is honest and wants the best for its customers. I would Highly recommend all of the people who crossed the threshold of my front door and all of the wonderful Renewal by Andersen people I spoke with on the phone from New York to Los Angeles.Sooner rather than later I want Renewal by Andersen to improve more of my home. I thank them very much. My windows are beautiful.
My experience with Anderson Renewal has been excellent. From sales rep Zack to measurements by Gary to the absolutely beautiful workmanship of Rocky, Nick, Jake and George! I give you guys the highest rating! The product is the best (and I did hands on research with 4 other companies!) and the craftsmanship of the team that spent the day here 5 stars plus! Quality, attention to the slightest details and the desire to please me as the customer were superb. I will recommend your company very highly. Price is high but really worth it. Im thrilled! Save your money and go with the best! You will be glad you did!
This was a really good experience low pressure salesman was a pleasant experience. the installation went smooth and a scheduled on time, with flawless work.Im looking forward to doing more business with them. The windows are rather expensive but you get what you pay for a beautiful life time window. if you want the best made and the most beautiful windows in your house nothing else will do.
I cant say enough about my Andersen windows. Best choice weve ever made! Our sales man Rocky was very thorough explaining every detail possible. About 4 weeks after our presentation our windows finally arrived. Rockys (another Rocky) team was amazing!! We had 15 windows and a sliding door installed. By the team the Rockys crew (installation crew) left you would have never known they were here. Our place was clean if not cleaner than when they arrived. They really did a fantastic job. The crew was very friendly, fast and profesional. We are beyond happy with our purchase. Now time to enjoy the view! Thank you Rocky, Rocky and Andersen. I LOVE OUR WINDOWS!
We had a great experience with Jose, the technician from Renewal by Anderdon. He was very professional and skillful. Jose was punctual and polite. He explained the process very clearly and performed the job on time.I recommend Jose with no hesitation. I truly believe he is an asset to the company and that he should be recognized for his expertise and his excellent customer service.Thank you Jose!
Excellent service from start to finish. The installers ( Matias, Ricardo, Ray and Jose)were very courteous and checked with us every step of the way. Every detail was checked and re-checked. The only issue was the sliding screen has a dent in it so they have promised to order it and install on a day convenient for us. I have no doubt it will be done.Stephen Campbell was a pleasant and knowledgeable representative. He took care of the order with samples and even got the permits.I would highly recommend Renewal by Anderson to anyone who can afford it. The price was a bit higher than we expected but worth every penny.
Our overall experience was pretty great. We are nearly done getting all of the windows done and will be all wrapped up in the next few weeks. The guys who have been doing the work are great (Jerry, Jobany, Ricardo and Eloy). They are super clean, polite, as unobtrusive as can be, and just generally nice guys. Very professional and clearly know what they are doing. Its taken a little longer for the project to finish as I had hoped and a bit confusing at times with getting all of the install dates worked out, but it was over the holidays, so that is somewhat to be expected. The windows themselves are phenomenal. Amazing. I could stare at the beauty of the doors all day. The difference between their products and other is clear. The craftsmanship is superior across the board. I would definitely recommend this company!
We love our new windows! The Andersen team was very friendly, very courteous and very thorough. They did a great job down to the smallest of details. They are very considerate as to how they treat your home and leave everything the way that they found it.Highly recommend using them for your window replacement!
Jose was our service representative and he was so good and did the work as if he was doing his own home. He was very efficient, polite and on time. We are very pleased with Renewal by Andersen customer service and highly recommend them. So happy we choose them!
Excellent service from Sales to Installation. Installers Nahu and David were professional and pleasant. They were on time, confirmed the contracted work and installed my window without delay. They laid carpet and tarps to ensure keeping all furniture and floors were kept clean during installation. They vacuumed and cleaned the area upon completion of the work. I high recommend Renewal by Andersen!
My consultant has NOT called me back....Ive tried to contact him on several occasions!
I had a terrible experience with Andersen. I spent over $40,000 on 2 sets of French doors and a window. Over a year later I had leaks under the doors. Andersen says that they put a sill pan under the doors but they didn’t. They wanted to charge me another $12,000 to remove the doors so leak could be fixed. I never want to deal with these crooks again. So I had to pay $8000 to someone else to repair the leak. Ask them to show you what they call a sill pan. CALL ANOTHER WINDOW & DOOR COMPANY.I should sue Andersen. But I have better things to do with my life. That’s probably what they are counting on. I can be reached at jeffdouek@gmail.com
Heres another five star review! We cant say it any better than all those superlatives of earlier reviews. Your crew finished installation of our three sets of French doors yesterday. The precision and attention to detail by both the installers and the painters was beyond any we have ever experienced. The quality of the product becomes so apparent when you hit that opening lever and feel the smooth, solid action of the hardware.Now we can boast of a 100% Clark Adams house since you replaced all of our windows a few years ago to our great satisfaction. They still look like new. Its been a pleasure to have dealt with such a professional organization.
The window retrofit exceeded our expectations even though we knew we were purchasing one of the best window replacements in the business. The style choices were perfect for keeping the integrity of our 1937 home, yet enhanced the beauty of each room at the same time.The work crew was friendly, efficient and professional. As promised, both the preparation and cleanup of the project were efficiently and thoroughly handled. The crews lead, Josh, responded positively to the requests I had (taking down an awning and three blinds). The crew worked together well, each knowing his part of the installation process for our home. They didnt mind my occasional questions as they were completing the job. Josh, Pat and Pierce were got the job done sooner than the projected time.From the initial the sales rep presentation (Yvette) to the final measurement fitter, Greg, to the install crew, we were pleased with our experience with Renewal by Andersen. We will certainly call on them for future window projects.
All around very good service. Salesman, the gentleman that measured openings, installers and the final adjustments were all handled with care for customer, interior and exterior of the house and the window products themselves.All information regarding windows and doors was relayed very professionally.Thanks for a great job!Tim
5 stars for the crew that helped my parents get a new door. They sent out Casey, Valentin and Fernando S to our home in Apple Valley CA and they were so kind respectful and got the job done efficiently. Our brand new door to our patio looks amazing due to these three guys. Thank you.
Great Windows. High quality and attractive. Installation was on time, top notch, and the installers were friendly, courteous, and quick. Also thorough in their clean up, but took the time to show me how to operate the windows, including the great cleaning features. A great experience overall. A little pricey, but once they were installed that concern disappeared. I recommend these guys highly.
Totally professional experience from beginning to end. What a difference these beautiful windows have made in appearance of our house. Less noise and heat also. A worthwhile investment. The installation crew was very knowledgeable and did an amazing job.
I would like to thank Jose Gamboa for being the one to finally install the grills on our picture window perfectly. It took three tries to get them correctly sized, but the end product is great. Thank you. We have about 10 new Andersen windows installed over the last couple of years. Except for the delay in getting this last project finished, we have been very pleased.
Renewal by Andersen replaced 8 windows in my living room today. They took real pride in doing the job absolutely perfectly from start to finish. Lee and his crew were very polite, very quiet and very diligent even when the job ran after dark. Their efforts have left me with beautiful windows I can be proud of. Many thanks to you, RBA.
The service tech was amazing. Got here on time. Was very careful and checked all the other windows inside and outside before he left. Polite, professional and clean. Spoke Spanish and English which was a bonus for my mother who was watching over his work.
Our experience with Renewal by Andersen L.A. was wonderful. It began with the Design Consultant, Stephen, to the Measure Tech, Greg & finally to the installers, Matias & Abner. All were professional, knowledgeable, friendly & helpful at every step of the way. We love our new patio door!The quality of the product is very high & will last many, many years.
We needed a slider so bad and they came in and replaced the slider and a window in our extra room. Joshua, Pierce and Pat were extremely wonderful and did a great job! The Windows look great and make my rooms look nice, we will definitely be calling them back to do the rest of the house. If you are looking for great windows, that come with a 20yr warranty than this is the place to call. I highly recommend them!
They arrived on time and were very quick and professional. Both Matias and Martin were very nice and did excellent work. The installation was much quicker than anticipated. A wonderful install with wonderful installers. I highly recommend.
We just had 11 windows replaced. The guys were very punctual, very knowledgeable, any questions we had they were able to answer, and they were very professional. They did an exceptional clean job. We highly recommend Renewal by Anderson. Thank you Josh, Pat and Pierce.
I received excellent service from beginning to end of my window installation. Daniel Greene took a lot of time presenting and explaining Anderson windows to me and my window installers Rocky and Jacob were fantastic! Left my house spotless and it was a big job! Removing a 5 x 10, single payne, dual glazed piece of glass is not easy! I highly recommend this company.
First rate service from order to install. The install team comes in and out with quickly and efficiently. They had my old windows out and new ones in under 6 hours. They are meticulous and clean up after themselves. The windows are great and the service is even better.
The installation of our new patio door was a great experience. The crew was professional in every way. They were unobtrusive and worked as fast as the project would allow.After completion the cleanup was better than we have experienced with other contractors.
Promised us to get the windows done in 1-2 days.They hired 3rd party contractors who are missing certain things we ordered in their order sheet and it’s now going to take 3 weeks!They were supposed to come today and WE had to call asking where they were and we were told they weren’t coming because they need to order supplies. Simple supplies you can get from Home Depot. And they don’t know when these supplies are coming in.Promise after promise was broken.These people are horrible and have not kept their word on ANYTHING we were promised.As of now our phone calls are being avoided and we are extremely frustrated.
It was a great experience from beginning to end. Starting from the first encounter, learning so much about windows and about the long and interesting history of the company, and ending with their completed beautiful work. The windows are amazing and hopefully will last many years to come. Definitely recommend!!
We had such an amazing team with Joshua, Pat and Pierce. Really careful and respectful and thorough. And the windows look so terrific! Cant believe the difference in noise level from outside. Wed use Andersen and these guys again in a heartbeat!
Joshua and Jobany were very professional in every aspect of the job. Of the eighteen windows that were scheduled to be installed, five of them needed to be reordered. Instead of installing a product that was different than what we ordered, Josh took the time to show us the problem and allowed us to ask questions until we were satisfied with the solution. We love our new windows and have requested that Team Josh return to install the reordered windows. The rest of the team did a great job as well.Velma
High quality products, excellent customer service and outstanding installation team. Dane was professional, courteous and extremely attentive to detail. He arrived on time, completed the installation in a timely manner, cleaned up the job site meticulously and explained how to operate thoroughly. Very happy!
Had new and improved 2nd set of windows put in free. Amado Hernandez checked out old windows and installed new ones with a partner.Both men were totally bilingual.Both men were very nice and respectful.They thoroughly cleaned the windows and put on the locks.With my previously invisible screens, my new windows look fantastic! 😃
The experience with Renewal by Andersen LA was top notch. From Michael Morris who walked us through options for our home to the installation crew, all were extremely professional. Rafael and his team of craftsmen did a beautiful job on our home. We have a mid-century home that had some questionable work done from previous owners. They assessed the situation, crafted options to solution and left us in a MUCH better place than before. Honoring the integrity of the style and ensuring the longevity of our installation.We replaced 2 5 foot windows in our living room with beautiful sliders that open on either side, french doors, new installation of an awning window in our bathroom and 2 large sliders to replace french doors with dry rot and an old slider with a stationary window. The finish work is what really blew us away. All windows and doors framed beautifully externally and internally, plus the siding and painting to complete the look. Worth every penny.Special acknowledgement to the craftsmen onsite: Rafael, Hermenio, David, Jason, Ruben and Jonathan. Thank you!
Installers did an excellent job on our windows. We had some special requests to help protect and keep our pets comfortable during the install and they were more than happy to work with us. Crew worked into the late evening to complete our install. Windows look great!