The technicians were knowledgeable and friendly. There were two cars in front of me and they made sure I knew the wait time and kept me engaged. Still only waited about 40 minutes. Very thorough topped off my coolant and washer fluid. Great overall experience.
Brandon greeted me right away, took my info, made sure they had the bulbs I needed for my brake lights and quoted me a price. They took care of the issue and I asked for an oil change while I was there. The service was fast, friendly and efficient. Quite a contrast to the Honda dealer that took care of a recall but let me leave without working brake lights. I know which place I will go back to!
Well, I’m impressed! Never used a Jiffy Lube before but this one’s got to be the cream of the crop. These guys run a friendly and efficient operation. Andrew and his crew took care of me for my car’s oil change. They patiently answered all my questions and told me what the total charge would be before they started.They ask you to stay in the car as they do the service. I liked that because I tend to be leery of new mechanics I don’t know being inside my car when I’m not. As I waited, I noticed that one of the guys was checking the pressure in my tires so I asked him about it. He said that tire pressure and fluid level checks were included in the service. Leery me was waiting for an upsell of some sort, but no. They inflate the tires as needed and top off some of the fluids at no extra charge. And they didn’t try to sell me any additional services!The last thing I’ll mention is that when I first arrived about 10am on a Saturday, Andrew was upfront about stating that it would be an hour wait due to all the cars that were in line ahead of me. So, I told him I’d come back later after running some errands. When I got back about 2pm, I got to drive in right away and was all done in 15 minutes.I can understand why this Jiffy Lube station is so popular and has great reviews online. Just had to add mine because these guys deserve it. Oh, print out the coupon from the Jiffy Lube website. They gladly accepted it!
Came here to get my transmission fluid changed and oil change while they were at it. I knew my differential needed some service but didnt realize how bad until they checked it out and showed me, it was really bad. So got that service too on my 98 Ranger. They were knowledgeable and communicated well, the whole team was great and nice. My truck runs like new now too its crazy, no more hard shifts. Great service.
Had oil change today great service and very professional!Will return again! Thanks guys!
This use to be the best Jiffy Lube, but now theyre just hiring anyone with no experience. They took my air filter out and did not place it back correctly. I seen the guy struggling to put it back in and when I asked him did he put it back in correctly he said yes. However, after I left I noticed my car felt very sluggish. I then called & asked them did they put enough oil in my car, I was told they probably didnt put the air filter back in properly & to come back. This was a total inconvenience because I had to drive all the way back & I was on another side of town by then. Then another episode when I got my oil changed, the guy did not know how to set my sensor to show my oil has been changed. I asked him can he reset it & he told me he doesnt know how to do that. They need to go back to the drawing board because this place is going down!
Frank and Javier were both friendly and professional. They got me in and out with my oil change in maybe 15 minutes. I drove a little further out rather than going to places closer to me based on the reviews, and it makes sense as to why they are rated so high in the area. Great customer service! 10/10 would recommend.
I was having a hard time figuring out where to do my oil change and well let me just say the customer service here was great! All employees were great but Peter surpassed what great customer service is define as. He explained what oil service they were going to put in my car he also informed me the benefits I was going to get for the oil change I chose. I will be coming here next time 🙂.
This is a great team at this location, they are personable, dont push services, know what they are doing and are timely. Awesome experience everytime!
Quick and fast service staff is very knowledgeable and friendly.
I went to the location in Torrance the one on Crenshaw, and Javier and Francisco were super helpful!
Came on a Saturday morning there was only one person working. He said it would be about 20 minute wait. I waited then it was my turn jiffy lube did not have my oil filter that I needed. Got sent to the other location down the street arrived there computers where not working had to go to valvoline
This Jiffy Lube was great! Great service from beginning to end! Went in for a high mileage oil change and they hooked me up. Balanced my tire pressure as well. I highly recommend this one!
I just found the tire pressure check on the checklist. It says 35 psi.But The pressure warning sign appeared the third day. I used gage, one 30,three 25.They didnt do the check at all
I always like to come to this jiffy lube . Their employees are friendly and their work is great. Thank you guys
Efficient and remembered to honor online coupon for 20 dollars off. No more vacuuming but at least got most bug guts off windshield.Didnt really try to upsell.
The staff at Jiffy Lube is well prepared and professionals I was 1st in line and this is the 2nd time that I brought my Vehicles,1st time I got oil transmission and injector cleaned was very fast, I took my Van today and got the oil change & radiator flush very fast will go back again A+++ all the way.Thx You for your service on my Vehicles...
Been coming here for over 30 years. Service is great, they let you know what service is needed and you can choose if you want it, no pressure. Staff friendly and professional. If you dont want to do it yourself this is the place to go, I was in and out today in 20 minutes. Highly recommended.
Great service and very nice employees! Would 100% recommend to anyone and I myself will be returning in the future. 👍
Great service, got the oil change fast and safe. Services that may be needed were explained and provided to me in writing. Staff was courteous from beginning to end.
It was a very great experience the staff was very helpful. And nice i will definitely go back .
Friendly atmosphere and quick service.
Courteous, efficient and professional technicians!
Jiffy lube quick and easy 😂👍
I just got back from this location. This place customer service, customer education, quality of work easily beats Chevron Fast Lube located on 3960 Artesia Blvd, Torrance, CA 90504. All Jiffy Lube staff was very friendly and didnt make me feel like an idiot (not knowledgeable with cars) but instead took the time to explain the current state of my vehicle. Compared to Chevron Fast Lube, I noticed Jiffy Lube actually checks your tires and puts air in them along with a light inspection (something Chevron doesnt do). Jiffy Lube staff informed me of the top off feature which is something I will use. A+ service and will definitely comeback again.
Wasnt where I was expecting to go but passed it omw to another spot. Decided to try them out and was happy. Friendly fast service. Fair prices as well.
I go out of my way to go to this particular Jiffy Lube because they always do an amazing time. The workers are always friendly and super helpful and I dont think Ive waited more than 40 minutes even when theyre busy. I was interested to see what service would be like during the pandemic and even then they didnt disappoint. Thank you to this location for making car maintenance a breeze for someone like me.
Services below standard they dont have the right fluids and oils for your car Lord knows what they put in there yall better check your schedule jiffy lube is trying to rip you off
Extremely friendly, safe, went out of their way to help, and knowledgeable
I love this jiffy lube, been going here my whole life! Always fair and super kind. No tricks, no extras. Just a damn good oil change.
The staff was friendly knowledgeable and professional what else could you ask for I will continue to bring all my vehicles here.
Drive-thru oil change was very convenient and fast! Extremely professional and quality service that I gladly paid for. Thanks guys!
Peter provided a great experience for my first visit to Jiffy Lube. I called initially and Peter provided clear answers to all of my questions and was helpful enough that I decided to come in for an oil change. Upon arrival, I was seen almost immediately; he walked me through his teams process, provided thorough recommendations/analysis on my vehicle, and charged me a fair rate. Due to this positive experience, I will definitely be back!
Had way better service at a different location jiffy lube
I have been going to Jiffy Lube for quite some time! The one in Torrance on 190th and Crenshaw is my place to go for my oil and other car services! They are knowledgeable, respectful, and efficient!
Came in for a full synthetic oil change on my VW Rabbit, which the oil change itself was fine, but with the $120 price that you pay you want all the extras that jiffy lube promises. However, they failed to wipe the windows and vacuum the floors like stated on the website and then the worst part is that the technician couldnt even figure out how to turn of the service now light that is manually shut off after having your oil changed. Pathetic, I looked it up on YouTube and had it done within a matter of minutes myself. Not worth the money at this jiffy lube.
These guys are great. Very pleased with my experience at this Jiffy lube. They were fast, courteous and clean. There was a nice waiting area with coffee and the restroom was spotless. I highly recommend this location for an oil change.
This location has a very attentive crew, awesome set of guys!
Javier is amazing! Very honest and informative. I would trust them with my car anytime.
Javier was so kind to me! I brought in my car earlier than I apparently needed and instead of taking my money like he easily could have done, he told me I wasn’t due for an oil change yet and topped me off! I love an honest place. I’ll be back!
First time, exellent customer service, good experience and nice work .
I been a customer since 2013 always going to the same location, they always are offering difference service without forcing yo to do it if your car doesnt need it right away. The vest place to take my car with confidence.
I got my headlights, brake lights, and oil changed here. Service was fast and the staff was nice. I was allowed to stay in my car the entire time, which was a nice adjustment during a pandemic.
Pete the manager or supervisor is awesome. No one wants to waste a few hours at a dealership. Here you pull in have a cup of coffee and read a magazine for 20 minutes and youre done.
Great costumer service.
I will definitely be returning to this location specifically! Thank you Pete and Jerry! I was informed that a previous location was putting the wrong type of oil in my car and they never explained to me the difference or my options. I appreciate your honesty, help and knowledge! I will be returning!
Wasn’t busy when I pulled up. Staff is friendly and welcoming. They have a sign that says 15 min oil change but took longer than that even with only 3 cars. Mine included. If they just moved a bit faster, you can make the 15 min mark. Other than that, everything was great!
The staff there works quickly, they’re super friendly and kind! I was in and out for a oil change in under 20min
I always like coming to this Jiffy Lube because it is always so clean. Today I had the pleasure of interacting with Andrew P, Javier M, and Jayro G. Andrew was very kind and informative about what needed to be done to my car. Javier and Jayro were very professional when handling my car and were also cautious with their hygiene (cleaning their hands and covering their faces with their mask) especially during this Covid-19 pandemic. Will definitely be back here when it is time for another oil change.
Quick service, got the job done right. Gabe advice on other problems with my car and even provided details and directions on where to get said problems fixed
They did an amazing job and were super friendly and quick!
Excellent fast and reliable service, I been coming here for tge past 2 years with excellent customer service 👏
This Jiffy Lube is the Best one in town! Employees are nice, friendly, and honest! The prices are great too!
Great service very helpful on giving me knowledge about when I should get my next oil change, I will be coming back .
Great place for oil change. Always felt pressure at jiffy lubes, but not at this location. Felt no pressure very honest manager. Thanks to assistant manager (Jose Suarez).
I just moved here from out of state and wanted to make sure that my car was running ok esp since I was driving back and forth from Las Vegas. Javier was so nice and explained everything that I need and made recommendations for me!! I’ll see you guys in 5000 miles
Frank is the best! Courteous, fast and efficient!
C.xx..Avoid this Jiffy Lube. They forgot to add the notice of my oil. They inserted incorrectly the filter box. do not know how they did it, but incorrectly attached a cable. Onstar was unable to give me a correct monthly update....my check engine light came on. took it to my own fabulous mechanic who explained all of the above. Not a good experience
Came in to get an oil change. The next day noticed a significant amount of oil on my driveway. The people at Jiffy Lube never informed me there was a leak.
While having my oil changed yesterday, the tech was looking at my fog lamps, original equipment Jeep lamps, noted one of the housing was broken. Funny, he didnt check headlight, taillights, etc. This morning I went out to go to the store and the good fog lamp had been stolen during the night. Coincidence, dont think so. They have your address.
Good service
My visit today was for my ford e350 Van. I was able to drive right in as they did not have any customers at the moment and they got the oil change done in 15 minutes. I was in-and-out and ready to get back to work in no time as they are fast, efficient and very tentative. They even tested my battery and was able to tell me that it was slowly dying and it would need replaced soon. They did not attempt to force me to change the battery right then and there and said that I could change it in my own time. Over all my experience was very pleasant as the employees were very nice, I will continue to come here for my oil changes and service in the future.
They were very respectable, polite, and helpful.
Staff are knowledgeable and friendly. Service was fast and professional.
Great place I have a jiffy lube down the street by my place, but I rather drive 15 mins to this one . Awesome fast and friendly service, and even check and top you off in between your oil changes. Thanks keep it up
Associates were pleasant and courteous. Knowledgeable about my resetting my oil indicator.
Shop clean, Assist Mgr Peter very polite, professional. Had oil change to Durango and Jeep, done in timely manner . Very satisfied with services.
Andrew was great. Fast service. Clean environment.
Excellent customer service . Cool guys. I had a good experience. They were very helpful. Cool
Excellent service - Strongly recommend Torrance shop on 190th and Crenshaw. Avoid Westchester
👍
Attentive and informative. Car ran great after the service.👍🏿
Staff is very informative and polite. They let you know what you need done for your car. Excellent service.
The staff was super informative as well as helping me out with everything I needed made me feel great would definitely recommend this place
Employees were knowledgeable with great customer service
Made an oil change really easy and straight forward.
A Bit Expensive for a 4 cylinder Scion
Hands down the best oil change experience I have ever had! They have a coffee machine so you can have a nice cup of Joe while you wait.They cleaned up my cars interior I was so pleased with the service super nice guys and I was out of there in a jiffy !!!LOL
Friendly service.
Quick, good quality service. Makes the experience fun!
Ok oil change right? Maybe 30-35 minutes? I was there for 1hr and 45 minutes. No one ever said anything to me so I asked what is taking so long. They did not have my oil filter. 99 Cadillac Seville They told me that they had to send someone out to get the oil filter. Remember I had to ask. So another 30 minutes go by and I am still waiting finally after 15 minutes they were done. No one said sorry when it was done. Not going back....
Very professional, informative and great customer service!
Quick friendly service
Great customer service; easy and fast!
Highly recommend to others! Great service and the employee is very knowledgeable and definitely worth the money!
Friendly, fast, and moderately priced. The free coffee is actually good and theres a tv while you wait.
Prompt and friendly service. Ive been bringing my vehicle for the last three years. Im yet to leave disappointed.
Always fast and great customer service
Interesting Quick fast professional and hands down theirs nothing or nowhere Ive been thats like it.. except they did forget to put in the sticker of where my next oil change was to happen MINOR they installed it when I asked he told me they shouldve put one on tho
Friendly, Respectful and Professional.
Great service. Javier is the man!
Wanted $95 dollars for HondaPilot oil change
For some reason the air conditioning service didnt work. Was blowing hot air after the service. The manager there took care of the situation without issue and made it right. You have kept a customer.
Expensive, but service is good🙂
Absolutely great quick and very friendly
Great job, know what theyre doing, check all, and were very nice.
Really satisfied
Fast service!!!