The mail is not be delivered on time also they dont deliver all the mail. I have informed delivery I get a pic of my mail that should be in my PO Box that day. Its not in my box that day but a few days later my good coupons are never put in my PO Box.

I dropped off my packages on July 20th. All 23 packages are now missing. I tried to ask lady to get some help but she didnt even try to look up even one of the tracking numbers to see what is going on. She just kept saying its COVID pandemic thats why its all delay. I understand 1 or 2 are missing or being delay. But not all 23 packages.Her attitude and missing 23 packages are simply not acceptable. She was very rude and unprofessional.

I just come here to drop off my packages and so far, no complaints!

During a pandemic this post office has 1 teller with a line out the door..horrible..think of the people please!!

How can you rate the postal service will see how soon the mail is deliver.

The worst postal office ever, only one person attending. Customer line is even outside the place, thats so bad

Definitely, a post office with much to be desired. Many, but not all, staff members are rude and condescending. So if you can afford it, take the extra time and hit another USPS location.

I hate this post office, they have lost or damaged too many packages that I have sent through them. Its impossible to get any kind of answer/help from them, as the unnecessary bullet proof glass impeded speech and hearing....Most of the time there is one person working the counter while the line stretches out the door... The workers are nice enough, but slow and again, there arent enough of them... whats the problem with getting some extra help when the line gets longer than 5 people?....and why are my packages getting damaged or lost through this particular branch?.... Ive giving up using this place, Ill just save my packages and mail then out through the Burbank office when I have business up there. F- this poor excuse for for a Post Office

Tiny post office located in Old Torrance -- very quiet and no lines on a Friday afternoon.  Came here to mail an International Express airmail package after having lunch at nearby Ichimi Ann Bamboo Garden. After mailing the package, I checked with the recipient a week later and confirmed they received it so Im satisfied with the service I received here.

Package shipped 06/30/2020. It is now 07/13/2020 package still has NOT left the post office. Fire every one of the useless bums that are employed there!

Went when they opened at 9 am. They were very nice and answered all my questions. I guess if you go early they arent in bad mood yet to help you.

I sent out packages to 22771 S Western Ave.Torrance, CA 90501 on Aug 17.According to USPS tracking number it suppose to arrive by Aug 19.One of their employees told me the machine miss scanning my packages.So they sent it to different office.Also it may take a few days.I will sue this office or who ever handle my package if my package will not arrive to the location I sent in few days because this package has receipts worth $1087.40

TERRIBLE!!! I have several packages that have not had any tracking updated. Sent over 2 weeks ago. One pf them is a priority package and even that hasnt been updated. I have customers asking for refunds.

Wish I hadnt gone there. Pushy employees that I am fairly certain lie about collection and processing times at this main branch. Go to other USPS offices if you want your postage to get into their system same day.

I will give them 0 stars if I could. I sent a very important package to my son in San Diego from this office overnight, I paid the $16.50 and they said they guaranty a 1 day delivery. Is over one day and the package was sent to San Bernardino not San Diego, I called the 800 # and after 40 minutes of waiting to get help, they said they are very sorry but the package was sent to San Bernardino by error and is ready to be deliver..... WHEN???!!!!They will have to give me my money back, but they can not just mail me a check, I have to go back to the office, get in line and then maybe get my money back... but that is not the problem, I sent this overnight because it had to be there by noon today... I hope this is not going to create a serious problem for my son.Sorry son, very sorry!!I WILL NEVER TRUST USPS WITH ANY IMPORTANT MAIL AGAIN!!!

My daughter has been waiting longer then normal for her passport to arrive. She was told that there was a back log. Over two months? A few minutes ago a very kind and thoughtful lady came to my door and gave me my daughters passport. She had found it on the ground at a gas station at Crenshaw and Carson Street a while ago and had a chance to bring it herself. This is a short block away from the post office. In June I mailed a letter( at the same post office ) to Hermosa Beach. I called three weeks later to make sure they got it and they never did. Are the mail people throwing mail away? This is what happens when people cant get fired from their job!

Package dropoff is just a door where you stack your package on top of all the others. They wouldnt even scan it and refused to give me a receipt.

Pickup of missed delivery after 1 attempt at delivery. Timing is everything with post offices I find. Today went in before 12 noon and only waited 3 minutes before service.

Very unhappy! Came to the post office 7 days ago to mail a birthday card. Paid extra postage for the size and the card has not arrived to Phoneix AZ.

Always crowded

DMV style customer service. This is what happens when employees cant get fired.

They always give me excellent service

Cannot be bothered to answer the phone.

The phones at all the Torrance locations never get answered! Ugh!

One of staff,a woman,was very rude.

They are kind, trustful, hard worker.....

Been calling for an hour now still no one is answering. Called the other near by locations and they said they would email the supervisors at this location to give me a call. That was a half hour ago. Terrible service

Worst experience ever at a post office!

Nice staff