Was shopping for a Rolex, and after calling most of the dealers in town I knew I had to visit Morgans in Torrance. Although it was over an hour away, Thess was the person I knew I wanted to work with.She was extremely nice, professional & helpful from our phone call all the way until we finished our transaction. Ended up getting a beautiful two-tone Datejust for a very special Mothers day gift.All in all, couldnt be happier with the service and attention I received at Morgans. Im looking forward to returning soon for my Rolex, and cant praise this business enough. If youre shopping for your next watch or jewelry piece, come see Thess at Morgans!Thank you!

Over the last 2 years, I have made a number of purchases from Morgans Jewelers. My experience has always been great and on one occasion there was an issue, they went above and beyond to resolve it.I especially recommend working with Cooper. Not only is he a nice guy but also extremely knowledgeable in all things watches and jewelry.

My experienced at Morgans in Torrance was a top notch. I came in to inquire the watch i like and i was surprised that they have in stock. Thank you to Thess and the rest of the employees they are friendly and professional. I highly recommend Morgans in Torrance to buy youre watch and or jewelry. If you guys looking for a luxury watch, look for Thess, she will definitely help you what you need. If there is other option to rate 10 stars, i will rate Morgans a 10 stars. I will be going back to Morgans Jewelrs for another watch .

Tess has been extremely nice and helpful. Everyone in there is so kind and welcoming and always ready to help.

Cooper & Russ are top notch! Fantastic service

No matter how small (watch repair) or how grand (engagement/wedding rings) we were always treated like royalty at Morgans. We are so thankful to have been treated respectfully throughout our engagement and felt like Cooper and the rest of the staff were *AS* happy for our wedding as we were! We look forward to returning to Morgans for future jewelry needs.

Morgans is a good jewelry store that l believe means well. But there is a little story about my experience with the store. I finally got a ring that I do really love, but the story behind it is unusual, and not what I would have expected, even though the end result is OK.I first wanted to get a diamond solitaire ring that my husband of 17 years could give me for Christmas, and things went okay with the sales lady I was working with even though I felt it was a little pricey. But then, I changed my mind about a week after taking it home, deciding that I wanted to upgrade to a three-stone ring. That is where things got dicey.From the way things went when I came back in, I kind of felt like the saleslady didnt seem really enthusiastic about the idea, even though it meant the store would make more money off of me! But I might be imagining that part. In any event, I wound up picking 3 new stones, of which two were from stud earrings, only .10 of a carat, and one was a larger stone of .40 of a carat. I wasnt offered a new setting (the band was/is very narrow, and I think a slightly less narrow band would have been better for three stones) but told that they could redo the current mounting to hold three stones.But, the strangest thing happened after that. It was one thing that I didnt get a call when it was ready, and it was promised the week before I went on vacation, so I was trying to stay ahead of that; but what was really odd was that when I came in to pick it up after calling and learning that it was there, the saleslady told me that she had switched the center stone out for a different one that was slightly larger but of a slightly lesser quality! Both had equal color and cut, believe, but the one I picked was supposedly VS1, and the one she switched to was supposedly VS2. As it turned out, granted, it did make the ring more impressive; but I was not given the chance to see the stone and give my approval before they went ahead and set all 3 stones in the ring! I dont feel its right to go behind a customers back and select and set a different stone than the one the customer originally picked. I was trying to design my own ring, and I wound up feeling like it was really the salesladys ring that I had paid for. What had been done didnt really hit me until I came home and gave it some thought - I then realized that I felt like something had been done on the sly, and that I couldnt just let that go, so I needed to contact the management.When l called and said I would like to speak with or see a manager about what had happened, I was treated very well. I was invited to come in and see the store owner, and he told me they just wanted to see me happy, and that I could switch the stone back out to the one I had originally selected, which was still available. I was also shown another stone, but it was larger and of much higher quality, and would have cost too much more money above and beyond what I had already spent, which I felt was not that unreasonable, at least. I had also been given a written appraisal when I picked up the three-stone ring. I was told that the saleslady and the store had my best interests at heart, but at least, I felt that the owner did understand why I felt a need to pursue the issue.In the end, I decided to keep the ring as is, because it really is very beautiful. See attached photo. The photo shows yet another ring, and that is because I actually got another ring, a 6 stone diamond eternity band, online from a fine jeweler during a Christmas sale, to accompany my wedding ring and the new ring from Morgans, because I wanted so much to have a ring that I could say I actually designed!! I think they make a beautiful combination all together.I would give the store 5 stars because of the diamond quality; but I gave it 4 stars although I would have preferred to give it 3-1/2, because honesty with the customer is always the best policy, and I didnt feel it was there in this case. Beautiful jewelry indeed, though! I will give it that!

I have had a wonderful experience each and every time I have been to Morgan’s. These is amazing and is always happy to see me.Truly an exceptional experience and wonderful staff.

Hands down the best selection of diamonds and watches. Customer service is always excellent and extremely personable. Very happy with my purchases.

My husband and I just had a fantastic experience this evening at Morgans. They allowed us to come in during a private event to accommodate our busy schedule. Cooper assisted us in our search for a watch for my husband. They generously allowed our kids to have some snacks while we shopped, he offered and cleaned my wedding rings while we waited at one point, and my husband is now a happy owner of a watch he loves.

This is hands down the best place to buy a Rolex watch. If you are lucky enough to work with Shirley youll be blown away by her knowledge of the Rolex line and meticulous attention to detail she gives throughout the entire buying process. I was treated to white glove service and sincere kindness. Im so glad a friend of mine recommended this place and couldnt be happier.

Been going to Morgans for many years. Wonderful family owned business. Always very kind and excellent help picking out just the right piece of jewelry. Highly recommend this business. Thank you Russ and everyone at Morgans for all your help.

Morgan’s jewelers is the best. We’ve bought jewelry and watches and the service has been great. We will definitely be back. Dealing with Tess has been wonderful. !!!

We love Morgan’s Jewelers! Shirley was so helpful! I ordered a custom wedding bang for my fiancé and she got the order processed quickly and kept me in the loop throughout the entire process!

Thank you Cooper!Shopping for an engagement ring was, in my mind, one of the most intimidating ventures I have ever encountered. Finding a design was already a series of what does/doesnt she like not to mention the materials and quality and so forth; I was out of my depth and I couldnt do it alone.Enter Cooper, whose knowledge base, design sensibilities, and professionalism guided the process and gave me ABSOLUTE confidence getting the perfect ring. I chose to custom design my ring; Cooper/Morgans was able to produce an amazing piece inspired from multiple photos. He worked within my budget and offered creative ways to get more ring for my buck. My fiancée and I couldnt be happier.

Awesome place and awesome people! The owner was extremely professional and was more knowledgeable than anyone I’ve got jewelry from before! Hands down 5-stars!

Great experience. The designers are so very helpful and walked me through my purchase of beautiful diamond earrings. I love them!

Morgans Jewelers not only has the best selection but I really love all of the people that work there! They made me and my fiancé feel at home and were very knowledgeable and explained everything to us. I know I got the BEST deal because I shopped around and Morgans had great quality at the lowest price. We are extremely Happy!!!! Thanks Russ!!

The staff are extremely knowledgeable and personable and their jewelry selection is unique and beautiful. I had a ring custom made and I did not think my expectations would be blown away in such a positive way. Everything was perfect - from the information I received to the friendliness of the staff to the quality of the product. Definitely check them out!!!

Ive been coming here for more than 10 years now. Its refreshing to come into a store that consistently has great service and smiling staff members. A+, best in the south bay. Extra points for being family owned in a time when the big corporations are squeezing everybody! Shopping local is the way to go.

Got a watch repaired. It was done when they said it would be and was in good working order. Price was fair for a high end time piece. Very good service.

Amazing customer service. They made my husband and i feel so comfortable and found exactly what we wanted highly recommend

The absolutely worst customer service I have ever experienced in my life!!! We were looking for a sought after Rolex watch. The so called “manger” that works there, he informed us there was one available with one guy interested. The next day we got a check from the bank and headed down there. He calls us and says “ there are actually 5 people ahead of you... so it’s not available” as we were on the way. They are completely unorganized and rude when they were in the wrong. Don’t waste your time like we did xxx

Cooper was really helpful and very easy to work with. Would buy from him again.

Amazing experience. They made the perfect engagement ring for my fiancee and they were great from start to finish.

L love body candy!! I have been ordering from this site for over 5 years now!!

Great customer service Michael

Russ and his staff know the ins and outs of all types of jewelry. I would HIGHLY recommend them to any of my friends.

They made me a lifetime customer