When discussing the needs of what I was looking for, I expected a deep clean of the floors. That’s what I specifically mentioned when I called. They ended up charging more than quoted although I cannot see why. Had they done a good job I would not have cared but I had to go over with a swifter a couple times after they left. It was a basic vacuum and mop. I tried asking if there was more but there was a language barrier. Normally not a problem as I cannot verify what the were told Initially. But it was not a deep clean. They were also going to skip cleaning the steps had I not said something (I pointed to the stairs and the mop). This is after they showed up at 2:33 pm when l was told arrival time was 11-1:00. I can be flexible so my issue is not necessarily the late arrival but never once did someone reach out to me and inform me of this. I had to text multiple times with the threat of cancelling to get a crew here. I kept the texts for proof. Overpriced for services performed and unprofessional. No thanks.

Youve Got Maids are simply the best! They pay extra attention to our needs due to our kids and pets, they always do a great job. We have been using them for a while and will continue to use them for a very long time to come. We appreciate all that Sonia and his crew do for us.

What happens when you remodel your house dust and lots of dust? At any rate needed a good post construction cleaning and my Contractor suggested I call you’ve got maids, they gave me a fair price and did an amazing job, it was like the house was new. I convinced myself to have them come every few weeks, thanks for coming out and taking care of this mess.

Soooo lazy!!! Take your business somewhere else please. I spoke to the owner who began bragging to me about being of the country and had me waiting around for a week for a response. Only to tell me that if I cannot make it between his 8:30-10:30 time slot he could not help me. Never heard of a place with ultimatum at their leisure business hours. This company clearly doesn’t want or need work, then don’t give it to them.

My home looks beautiful thanks the excellent services. Im very happy. They were finished early and asked for they could do more work to fill in the minimum charge of 1.5 hours rather than just leaving early.Thank you very much. You saved me hours of work!

Weve been using Youve Got Maids for a few months. Our primary cleaning crew Leslie, has been amazing! I am very picky, but even on those rare occasions when we have an alternate crew,, the attention to detail is great. Love the reliability and all of the staff have been super friendly and accommodating.

The process was great. Signed up online, nice website, then 2 Maids showed up right on time, and went straight to cleaning. They did a great and thorough job. I have 2 mischievous kittens and they handled them well. I love my house being so clean! Looking forward to consistently using them!

Needed a last minute cleaning for a post construction, the manager sonia came out looked at the home and gave me a quote the same day. sent her team of cleaners the following day and left the house in excellent move in condition. thanks for your help and attention to detail.

Petra and her crew did an amazing job on our home. They were so friendly and made sure everything was to our liking before they left. I would highly recommend them, and I look forward to having them back on a regular basis.

Hired them since the beginning of summer and they have been cleaning by condo every 3 weeks. like clockwork they show up and do an great job every single time. nothing like not having to worry about cleaning my home, youve got maids takes care of all of that for me

Absolutely wonderful house cleaners, i found them very well organized, communicative and professional. Sonia the manager was very accommodating and easy to work with! I will definitely be giving youve got maids a call again

After going through a few cleaning services I decided to contact another service and go for a weekly service. I was extremely satisfied when it came to their customer service, professionalism and loyalty to their dedication and hard work. they recently were taken over by new ownership and the owner personally called and went over my job order notes and wanted to see what they could do to better their service. cant help but to get 5 stars. My house always smells great and looks great even in the hard to get places.

It is always a great feeling coming home to a clean house. Their prices are fair and well worth it. I would definitely recommend Youve Got Maids to my family and friends.

Called josh at youve got maids of southbay, needed to help my college room mate with her house since she just added a baby to her family. josh was very attentive to her concerns and ensured me that they used products that wouldnt be harmful or annoying to the baby. he outlined what they would do for their 52pt deep cleaning. his team arrived during the time prescribed and went to town on the house, they baby didnt cry, mom was happy and i was amazed in how much they got done so quickly, truly worth it.

Staff is exceptional in their cleaning techniques & their easy to work with personalities. Super fast and efficient and very good communication. Thank you for your good work!

Every time I have used youve got maids they have exceeded my expectations!! Gloria and Anabella arrive right on time and do an outstanding job!! they clean my home top to bottom and everything is shiny clean!! I will definitely be requesting them next time I use youve got maids!! I cant imagine a better cleaning job!!

Josh and company do a great job week in and week out. cant complain and they are always accommodating to us and our busy schedules. all of their cleaners are pleasant and excellent at their job

Curtis and his team were phenomenal. Everything was clean and organized, they put everything back in the right order. They did miss cleaning a specific area I had requested but I just let Curtis know and they came back out and cleaned it again to perfection. Talk about great customer service!!!

I called you’ve got maids of South Bay to clean my boyfriend’s disgusting apartment. They came a little late but I get how traffic in LA can be so I didn’t hold that against them. As soon as they got in they got straight to cleaning. They were all very nice and quick. I’m going to call and schedule weekly appointments with them since they did such a good job.

You’ve Got Maids South Bay was absolutely amazing! Curtis, the owner, called me first. Then he personally came and did a walk through. And then the maids cleaned. I did the “52 Point Spring Clean” and OMG they got EVERYWHERE!! I will be signing up for a more regular service but needed just a baseline deep clean. The quote was a little high but Curtis worked with us to make sure it was reasonable for us. Highly highly recommend!

Highly recommend youve got maids hired them to help out with my mothers house this week and they did a wonderful job getting the house ready for the holidays.

I just loooooooooove the girls from Youve Got Maids of South Bay !! I have been using them for a while now and its a great feeling to come into your house and see that every surface is shiny, clean and smelling great!! I am always super impressed with their speed, professionalism and attention to detail. If you live in the South Bay, give them a call! Thanks guys!

Very impressed with the professional and communication, the manager or owner Sonia was very attentive to my needs, communicated the process and did as she stated, crew was lovely and did an amazing job getting my home ready for company, highly recommended

What an awesome job Maria, Nuvia and Blanca (recently added to their team) has done with our home. Its 4th time theyve come and once again,an outstanding job. We have 2 dogs & 8 cats so our house is difficult. The initial time they came they stayed for 4 hours to do a deep clean. Now its down to 2 hours every other week. Maria, Nuvia and Blanca (recently added) are genuinely friendly, understanding, & respectful. They are prompt & always bring their own supplies. I am disabled & wife works so its hard to keep up with the house. I am so grateful for their service & will continue to utilize them.

My previous cleaners who were scheduled on Tuesday called and cancelled Monday night, I went on yelp and google and found You’ve got maids, they responded that night and followed up in the morning, I asked if they could clean my home today as I had made provisions to do so, they said they would love to come and conduct an in home estimate, the two owners Josh and Fernando came out explained how they worked answered all my questions. They sent out Leslie and her team that afternoon, they did an amazing job. So hired them for every other week. Got an email with a confirmation of my recurring schedule. I have one less thing to worry. Thanks guys

Called them out a few times in the last few months, the two crews that have come out have done a great job, working quickly and efficiently, sonia follows up to make sure everything goes well

Im a small contractor and i use these guys to clean up after my projects, in the last 5 years they have never failed me and my customers keep referring me and using these guys. thanks for always making us look great.

The maid service was unable to navigate to my residence, unable to reschedule, then still charged $200 with no service rendered. Its been a headache even getting a refund from Google Local Services, despite their Guarantee. Find a more mature company to deal with.

Found these guys on yelp and heard nothing but bunnies and rainbows from satisfied clients. I called them and one of the owners came out gave me an estimate explained the process, took my information and my specs on my home and sent a team of three a few days later. Leslie and her team did a great job. Thanks You’ve got maids

I look forward to YGM coming toMy house and cleaning after the kids dogs and husband make a mess. It gives me my sanity. With moving from one area to the other i find that the service stays the same across their offices, I appreciate what you do.

I have been with Youve Got Maids for a years. All of their teams are great but Gloria and Marbella are not only great at cleaning my home like its their own but they are very considerate, kind and over all a pleasure to have in my home. If youre looking for a quality and respectful cleaning business call Youve Got Maids! Thanks again

YGM has been very consistent in cleaning myHome thoroughly and quickly! They are in and out without much disruption. I ask them to pay special attention to certain areas and they do. I’m so glad I hired them.

Excellent cleaning service week in and week out, keep up the good work.

Have been working with you’ve got maids of torrance and other offices of theirs and they truly have the same service across the board, honest dependable and are always there to get me out of a bind

Great Cleaning Company, Sandra and her girls did a great job. thanks again, you guys always get me out of my binds.

Great job.. Young ladies were prompt and very detailed... They left my house sparkling clean...

Ive had a very positive experience with their service. Its made my life a lot easier. I originally chose them because I thought their name was a twisted, dark humor pun on the phrase, Youve got aids!. Turns out I was wrong and its a reference to the movie, Youve Got Mail. Remember when E-Mail was still a new and exciting thing?.... Good times.* * * Special mention to• Sandra• Lesslie• Elain• Anna• Daisy• Mario

Lorena and mayra did a great job the other day when my regular cleaning service just no showed. They got here quickly took care of Buisness and made me forget of the other company. I will be using youve got maids in the future.

The girls are absolutely delightful, they clean our house every week and just love coming home to a tidy and clean home. they go over the extra mile every time i see them. from leslie, sandra, anna, and daisy

Been consistently using Youve Got Maids for the past few months, they even had an ownership change and they have been able to continue meeting my expectations and crazy schedule, curtis was great and josh and sandra have continued with the reigns. thanks for making like simpler for us.

Very happy with youve got maids, sandra was pleasant on the phone came to my house gave me an estimate and explained the whole process. absolutely easy to work with.

Great service used them recently after a post Superbowl party, Sandras team showed up and performed a miracle after the countless plates, beer bottles and trash left amidst the storm. thanks a lot for getting me out of the dog house with my wife.

Have been using them for a few months for my vacation home, very honest and professional company one think less I need to worry about while being on vacation

The team was very through and house looks great.

I ended up not going with their service, but they were incredibly gracious and customer-oriented. If anything changes, I fully intend to hire them.

Got me out of a bind today, cleaners cancelled last minute and I had the stagers coming they re routed a team and got me taken care of before I had a meltdown

Great company and quality work!

FANTASTIC SERVICE!