Went in with a leaking tire. They saw me right away, found and fixed the problem quickly. Great service from Nathan and Town Fair Tire. I found my new go-to tire place.
I was in last week and I was waited on by Jon (#179). It was one of my better experiences getting tires. There was some issues with my original appointment time but he was able to get me in the next day. Before hand I had found a lower price of tires online and he matched that price in store. Great experience and I would definitely go there again. Jon was friendly and is has great customer service skills.
Jon is a remarkable sales representative. I have had many experiences at Town Fair Tire since 2014 and keep going back because of the level of service I receive. Over the years, Jon has continued to provide an amazing level of customer service (cs) and I dont say this lightly as I work for a company that is known for their legendary customer service. Jon is kind, respectful, listens and is fully engaged. He goes above and beyond making sure you have the best option for your driving situation, explaining tread patterns, how different tire compounds perform in different climates vs. selling you anything as others do. This type of cs is very rare these days as we all know and shows hes invested in the customer and the company and this makes for longtime loyal customers. I hope TFT knows what a valuable employee they have in Jon and invest in him as they will reap the benefits many times over. I know this because my experience working with Jon has brought me back for repeat business since 2014 and new customers from those that I have shared my experiences with by word of mouth.
I have had nothing but great experiences with TownFair Tire. They have amazing customer service. I made an appointment for 4 new tires and I didn’t need tires like I thought I did. I was having leak issues but rather then just selling and putting on the tires as I had planned, Jason told me what was going on and gave me a much better deal. It saved me money and he was honest which is a very rare quality. Thank you for caring more about the customer than the sale.
Town Fair Tire in Topsham is the place. I was welcomed in by John this past Saturday. As far as Im concerned, you cant do better. John offered me a wide selection of tires and related services. I purchased four tires, had them installed, the front end aligned and old rubber disposed. The waiting area was clean. I spent under an hour for my completed transaction and I did not have an appointment.When you need tires go see John at Town Fair Tire in Topsham.
Was traveling out of state when I had an issue with my tire. Stopped at Town Fair Tire in Topsham and my experience was above and beyond. Kevin ORoak had me in and out in no time and back on the road. Could not thank him enough! Would highly recommend. Very professional!
Went in to check on a new rim staff was very knowledgeable and was able to get me in and out quick.
I would like to say that Kevin ORoak gave me such awesome service. I will recommend town fair tire to everyone that I know. They are a great company and give awesome service, and they are reasonably priced.
Unbeatable prices and friendly helpful staff. Also quick service with an appointment!!
Had a great experience! These guys know how to get things done! Thanks mike Poulin For making things so easy! Highly recommend!
I bought new toyo tires for my daughters acura mdx. One tire kept loosing air, so their first response was to remove my tpms, and put a valve stem. Next morning tire went flat went back, after two hours they determined that the tire had a leak. They had to order tire but in the meantime they plugged the old tire. Went back last night for the fourth time, and they finally replaced the tire. Thankfully I got the roadside coverage, but still had to pay $27.00 for rotation blah blah. Although a very fustrating experience, the staff was very professional, and friendly. I personally think the tire was defective because they never really could find the actual puncture.
I was so very pleased at the knowledge and service I received 😁 Mike Poulin went above and beyond to make sure I was happy 😁
The guys there are great - took my car right in and was out within the scheduled time.👍👍
Ayden and the Topsham, ME team went over and above to make sure I had a wonderful experience and took care of everything I needed for my car tires. Can’t thank you enough for the great customer service!
Set up an appointment for tires and alignment.They had it in and out in a hour.Great customer service.I had called and talked with customer service to set up, wither it was miss communication or what not, when my truck came out it had the wrong tires 😳. The manager quickly found the solution and the tires I wanted and got them swapped out. Like I said it was miscommunication, But what great service. Up and beyond to make it right!!!!Even tho it cost me a little more time, it was well worth it!!Note: if you ordered on line, just take a peek at the tires when you get there. Just to make sure.
I bought 4 tires and got an alignment. I was in and out in one hour and was very satisfied. I was impressed by the way they were practicing safe distances and wearing masks. The manager, Brett Gratton, was very knowledgeable about what was the best tires for my vehicle and priced within my budget. These are the reasons why I keep coming back to Town Fair Tires.
Spent $1200 on a brand new set of wheels and tires. After install tires were not properly inflated, alignment was way off and had a terrible vibration in steering wheel. Return a couple of days later to have the problem fixed and still nothing. Vibration continued and alignment still off. Went back again and they ordered two new tires thinking that was the problem. Went back for my FOURTH trip and they swapped the tires out.... Steering wheel still shakes and now MY RIMS ARE SCRATCHED! Take your business elsewhere.
I have been to two Town Fair Tire locations, recently Topsham Maine location, and I found both professional and affordable.
I always get my tires with John he’s helped me with tires he’s a great and reliable salesmen I will definitely continue to do my tire shopping here
I have been a customer for about 3 1/2 years. I am always impressed with the professionalism of the staff in Topsham. I have bought 2 sets of 4 tires and been given good advice. I have also had 2 road hazzard incidents. Both times they have repaired them at no cost. Thank you Town Fair Tire.
Mike Poulin provided pleasant and prompt service. Thanks !
Kevin, was very helpful! If I ever need anything again I’d go back to Kevin!
Brought my mothers Jeep in and hand a great experience. The gentleman’s name was Eric Austin I do believe. Very polite and pleasant and had us in and out as soon as possible. Thank you for your great service
All the workers were really helpful and quickly help me get the help I needed (Ask for Elizabeth she really helped and was quick with any questions i asked)!!!
Jon really was great to work with. I had been in earlier in week and another worker helped me to select new tires and wheels. He was very helpful too. I appreciated the time they took to educate an old lady! Thanks again.
I don’t usually do reviews yet the other day I stopped in looking for studded snow tires. I was helped out by Eric?? He was extremely professional, detailed As well as knowledgeable wish the store I go to had more individuals like that guy Eric they have working thereSincerely,Erica.
Cant handle an alignment on a long bed, extended cab truck. Go to Tire Warehouse, just down the street...service is better there too.
Excellent customer service here. Especially 2 of their employees ones name is Eric I cannnot remember the other guy he was super helpful too. I high recommend this place to anyone looking for perfect customer service. FIVE STAR!!!!!!!!!! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
I went into here a couple days ago and had to get a couple bulbs and fuses for my Jetta I was taken care of by Eric. He was extremely knowledgeable and professional at his job I wish there was more employees like him at every place I go to. I willl deff be back!! Thanks again!!!
I went in looking for a set of tires for my Toyota Corolla the individual Eric Austin who works there was the one who assisted me. He was extremely knowledgeable, polite, and professional. Town fair tire Has a valuable asset with him working there I wish I could get such exceptional service everywhere like I did when I went into the topsham Maine town fair tire. Thanks again Eric!!!!!!
Eric thanks for the perfect help. It was great getting everything I needed for my trucks. Best place I’ve shopped in awhile for sure
Was just there recently and had an awesome experience. Eric made everything easy and stress free. He has a very great attitude and was such a nice guy.
Kevin was extremely friendly and a pleasure to work with!
Always found they have good prices, and I like that I can still get cheap steel rims for winter tires there. In the one instance where I happened to get a defective rim from them, they had excellent customer service, replacing tires/rims until they fixed the problem without any hassle.
Best service I’ve ever had in quite sometime. Honestly I would reccomend this place and its customer service Eric the manager?? I think he was a manager took care of me today. Couldn’t ask for better service outstanding!!!!
Soooooooooo I had exceptional service here today by Eric? I think that’s his name 🥴 when I saw him a little bit ago OMG 😳 sweetie you can drive my standard ANY DAY!!! 🤤🤷😘💯💯🔥🥴🤫🤫🤫 I’ll be back boo 😊
Came in yesterday to get some price options for my odd tire size and had a great experience with Paul Saucier. We must have gone over every spec between tire technology, alignment specifics, talked for 20 minutes before quoting out the best option. He is so knowledgeable and genuine, its been a long time since Ive dealt with someone so pleasant and easily understandable. I was really impressed by how professional and courteous and patient he was.
Always have had great service here and great prices. Jon is always willing to help and answer any questions I have. Highly recommend!
Jon is the man! He helped me with buying rims and tires over a year ago very patient and understanding as I made sure they were exactly what I wanted. Just last week I ended up losing my specialty socket for my lug nuts, when I went back Jon helped me out again. He came out to make sure socket would fit and got me back on the road. Thank you Jon! I will definitely be coming back for my next set of tires
Have bought all my tires from John great sales men and has always found time to fit me in during my business work schedule. Love the service I get here.
We have 5 vehicles in our family (that’s 20 tires!) and we trust Jon Feltis at Town Fair Tire in Topsham for all our tire needs. He suggests the best tires in our price range and is very knowledgeable and helpful. I would highly recommend you asking for Jon when you are ready for new tires!
I usually don’t leave reviews but I was taken care of by Eric? He seemed to know his products so well he didn’t even search on the computer fast and professional thanks
I will be comming back for sure!!! Eric handled my purchase in a very fast and professional way Definitely knows his stuff. Thanks again for the good experience.-jake
Highly recommend this place had outstanding customer service provided to me this week by Eric he should be a manager he seemed to have known hiz stufff thanks again for your time and help
Always a pleasant experience working with the guys in Topsham. The manager, I think his name Jon, is always so knowledgable and pleasant. Highly recommend you give them a chance if you find yourself in need of some tires.
Had new wheels and tires put on, terrific service. On time, completed earlier than expected. Brett was very helpful and I’ll definitely be back!
Town Fair Tire sells quality tires and service, so consequently the prices are a bit higher than youd expect to pay for more questionable products elsewhere. The simple fact is that theyre a bit out of my price range, sadly. However, that being said, I have never encountered a more professional representation of any company than I did here. If only 10% of my customer service experiences elsewhere were just 10% as positive as my experience was here, Id consider that a serious step in the right direction for this typically disinterested and unconcerned, very often rude, and largely uninformed customer service landscape. So, if youve been missing the elusive service aspect of modern customer service, or if youre a customer service manager looking for a ray of colorful light in an otherwise bleak spectrum, or if you work somewhere on the front lines of customer service and cant quite bend low enough to get under the bar, visit Town Fair Tire in Topsham and ask for Paul.
Eric thanks for the great experience and help today. P.s. your a lil cutie 🤷😘🤤🤪 FIVE STAR!!!!
Went to my dealership for State Inspection and was told I needed new tires to pass inspection. Dreading tire shopping but walked in Town Fair and Brett was wonderful and made the experience stress free and gave me the knowledge on the right type of tire for a Nissan Crossover.
I must say..... Eric was the employee who helped me and I usually don’t go as far as to leave reviews but people need to know the exceptional service I got here it was unbelievably great!!! 👍🏻
Called up at 8 am. Got a 1030 AM appointment. They didnt even take my vehicle until 1130. I didnt see it again until almost 1PM. Why make a reservation if you have to wait 2 1/2 hours to get TWO tires mounted and balanced?They refused to issue me a partial refund, free alignment. I got nothing. Avoid this place.
Dont bother to stop in, overpriced and a little on the shady side. I brought my car in for a simple tire rotation waited an hour they brought it out and nothing had been done...unbelievable right?If you want a good deal on tires and top notch service see Gary at The Tire warehouse.
OUTSTANDING SERVICE!!!! 🤩 will return soon for sure thanks for all your exceptional service Eric.
I had to get a new set of tires, Brett was very helpful and easy to talk to about scheduling and which tires to get! Everything was quick an easy, definitely recommend anyone to come here!
I went into the store eric helped me out, the service was great. Ill definitely be coming back soon!
Exceptional service ! Eric helped me with everything i needed and showed me several options instead of just rushing me to spend money. Would definitely recommend.
Brett Gratton is just stellar, Im so grateful for his help with all my tire questions. Will definitely be a repeat customer!
I had an appointment last Friday at 230 they said it would be 2 hours. It was. We drove off and my truck was making a humming sound so we drove back for them to tell us there was problems with my truck that wasn’t. The rims they ordered didn’t fit. So on goes my stock tires and they made us an appointment for today(Tuesday). For 800. We show up at 800 for them to tell us the guy that we dealt with Eric on Friday never put us in the books. So at 849 they finally bring in my truck and at 956 here we still sit and wait😡
I came in having no idea what I was doing. I got to work with Paul and he was so kind and understanding. He was extremely knowledgeable and explained everything to me. I would highly recommend to anyone to go here and make sure to ask for Paul! He will take care of you in every way.
Awesome awesome awesome outstanding service Eric!!!!!!!!! Thanks again for all the help I shall let all my friends know the exceptional service I got here thanks a million-Mike
So I went into town fair tire in topsham today just to have a look around. I was instantly greeted by an employee I believe his name is Eric????? He’s a good salesman and knows his stuff I highly reccomrnd itfx
Thanks Eric for the exceptional service I’ll be letting people know how well I was taken.. care of. Ty
Paul is very professional and knowledgeable. He gives you the information you will need to make adequate decisions. He is extremely down to earth and if you have questions about anything he does his very best to explain it in ways you will fully understand. Topsham Town Fair Tire is the place to go for all your tire needs!
Great tire store!
Will not go anywhere else. Have been bringing my cars there for over 10 years whether I buy new from there or bring in a set of old tires. Love it here and the service people too!
Fast work, They made it very easy. Very nice employees, will definitely be back!
Town Fair Tire has Fast reliable service. Wonderful polite and knowledgeable staff. And great prices. Will be back again.
Paul and the staff at the Topsham branch were amazing! Less of a wait than estimated & price well below reasonable! If I could give you guys more than 5 stars. I would!!
Called in, talked to Andy. He was professional and knew exactly what I was looking for. I would highly recommend for anyone looking for tires. Professional, knowledgeable, and priced right. 5 stars!
1.5 hrs after my appointment my car is still sitting outside and no one has said anything to me. Why have appointments if you cant keep them or at least have the courtesy to day your running late. I also have a schedule.
Every good service quick winter swap over was in an out within 30 minutes out front Brett vary professional
Best service anywhere!!!!!!!!!!!!!!! Highly reccomend this place. When you go in ask for Eric he’s the one who helped me and it was a pleasant experience
Eric the salesman is Awesome he hooked me and my girl car up 4 new tires alignment the whole package. Go see him at town fair Topsham.
Waited 40 minutes after my appointment for a simple rotation
Always professional and eager to help with your tires and alignment issues
Needed tires changed over so I could pass inspection. They got me in that day and I hardly had a chance to sit down before it was all done. Thank you Brett and Paul, I really appreciate the service!
Came in just browsing winter tires for my car. Paul Saucier helped me find the perfect set at an amazing price! I will definitely come back to Town Fair for service and would highly recommend them to friends and family. Thanks Paul!!
Came in today with a nail in one of my tires on my Audi SQ5. The guys at this location were extremely professional and from working at a mechanics shop myself I can say that they do the job right. Waited about 30 minutes for them to repair it and they offered to cover all charges due to the wait. Overall very pleased with the service and was very happy to be back on the road in a flash.
Very impressed with the Topsham store. I had tires put on at a different store and had a vibration from the rear tires and took my truck in to have them rebalanced. Paul, looked at the tires and also pointed out that the alignment was out too. They checked the tires for defects, aligned the truck and rebalanced the tires all under warranty and free of charge.
Paul helped me with some pricing of new tires and was very kind and personable. He really knows what he is doing and was able to find me some good tires for my car. Thanks again Paul!
Brett, Jon, and Paul went above and beyond to satisfy my needs. I was in a couple weeks ago for a winter tire changeover and found that some of my lug nuts were bad so they replaced them for me. They also explained exactly why I needed a balance and alignment. No one has ever taken the time to do that with me before. They also were honest about how long it would take. Thank you for such a good experience!
Paul S. was the best customer service rep my wife and I have ever experienced. He was knowledgeable as well as personable. Made the dreaded time to convert to snow tires visit easy. Wish all CSRs were like this!
Very courteous, helpful. On line i made a mistake with tire size they help me find another tire for replacement.
I had a flat tire and they patched it for $6 and change! They were able to get me right in and I didnt want too long.
Thanks to TFT in Topsham for quickly taking care of our punctured tire. It was a busy Saturday, but they got us in there quickly. Polite staff, and pleasant waiting area.
Eric thanks for superb Service. I shall return next week for the other set of winter tires I need!!!
Went to town fair to get some prices on tires Eric was very helpful! I will be back again for sure!
I always deal with Brett Gratton. He goes out of his way to help and is as timely as reasonably possible.
They were very professional even on being under staffed. Very friendly service
They refused to install tires on my car because my tires were new, but they are more than happy to install old potentially defective/unserviceable tires. What a joke
Absolutely love this place! I do not go any where else for tires. The customer service is awesome and ive never had to wait very long for my car to be ready. Paul, Jon, and Brett are fabulous!!
It was OKAY, not great but Okay
Town Fair Tire continues to impress me with customer service that goes above and beyond. Paul at the Topsham location was great and extremely helpful with my winter changeover and rebalance. I look forward to the spring when Ill be getting a new set of all season tires from Paul.
Came in to find out the cost and expected wait time with a slow-leaking flat. Left 30 min later, flat fixed. Paul was direct, courteous, and clear about what work needed to be done, not to mention prompt about fixing my issue! I’ll definitely be coming back with any future issues.
Tried 3 other stores with no satisfaction. Jon the salesman was very helpful and knows his products. Also polite and caring.
Quick and good service.
I walked in an hour before they close without an appointment. 2 of the boys stayed late to take care of me.Jessup knows his stuff. And his coworker whom I will leave a review for tomorrow night and I cant remember his name had the same go get it attitude. Happy as pie. Ill be going back
Excellent service I’ll be back tomorrow!! Thanks Eric
The crew is great at Town Fair Tire. Jon is always great to work with and can always get what we need at a great price!!!