Eddie helped my aunt and I upgrade both of our phones. My aunt was getting an iPhone for the first time and she had lots of questions. Eddie was extremely patient, answered every single one of our questions, went above and beyond to make sure that my aunt felt comfortable with everything and also made some thoughtful recommendations that ended up being helpful for her in the long run. We never felt rushed at any point or pressured at any point. Thank you so much, Eddie, for taking such good care of us!
Ryan was the best! He was so patient and helpful to my parents as they finally upgraded from flip-phones to smartphones. He went above and beyond trying to figure out how to make the switch easy for them. Highly recommend! Thank you, Ryan!
Fast service rep was knowledgeable being a store manger in the past of a At&t store I was happy with the service thank you
JP was extremely helpful, caring and really knew his stuff. He paid attention, was thorough and made the whole experience worth it. I dread going into phone stores. JP made it more enjoyable than calling to do it all over the phone. Thanks!
Staff where knowledgeable, answered all the questions we had. Helped us make all the adjustments to our plan and explained everything. Got us exactly what we needed and wanted. Very friendly as well.
Come and see JP and Ryan at the Topsham location for friendly and courteous customer service combined with extremely knowledgeable technical service including billing issues, adding accessories, acquiring new devices... you name the issue and you can expect Ryan and JP can fix and fit your needs!!
The best customer service around! I go out of my way to do my AT&T upgrades here.
Can not help you with anything
Good service and pricing for business plans. Fleet Management options, as well. Would be 5 stars except for long wait in store. Sarah was very friendly and efficient once she got to me!
Place made me feel invisible. People who walked in after me were waited on. I was never acknowledged even as i walked out.
We had a truly great experience today. Jason went the extra mile to do a fairly complicated used phone/new phone transfer from Verizon. We are very happy campers.
Great service for a family member. Owner of store arranged for a South Portland associate to travel to Portsmouth, NH to pick up a certain phone that they did not have in stock. The associate then brought it to Topsham, ME so that my family member could have it the same day. This is absolutely above and beyond.
My wife and daughter went in to take advantage of the buy 1 get 1 free deal that apple was offering. We were also eligible to receive an iPad for $99. I inquired about getting one with more memory and was told I could but it would be $199. I told them the one I wanted but they did not have one in stock and said the would have to order one. I said go ahead and do it and call me when it comes in. After a week I went to the store and it still was not in so I spoke with another salesman he went online and ordered it again and said it would be in the next week. Got a call saying it was in so I went to pick it up and was told I had to pay full price because that promotion was over. I explained my situation and I was offered a small discount but the iPad still would have been over $500 bucks. Horrible service at this store I would take your business elsewhere
Professional, helpful, friendly folks
No help at all, then proceeded to be on the phone for 2 hours trying to get help with a calling local issue.. not fix 6 months later
Awesome
Excellent service