Purchased an electric adjustable bed for my elderly mother who recently broke her hip. Dave listened to what we needed and gave us options at a couple different price points. He was knowledgeable, patient, and prompt. The price was reasonable given it covered home delivery, assembly, and hauling away the old bed. Most importantly they are local and service everything they sell. That peace of mind and the personalized and speedy help from Dave made a very stressful time much more manageable.
Taken care of from start to finish. We worked with Dave who was knowledgeable, patient, and kind. We felt heard and not pressured at all. He was up front with us and was still able to come up with the best prices around... And we had shopped around! Thanks Agren!
Chris called me almost immediately after I placed an online order to coordinate deliver and availability of the washing machine I ordered. I appreciate his ability to problem solve and get me a solution. Thanks so much for the great customer service and the quick follow through
Stopped by to look at a fridge because they offer price matching....and they found me one that was on sale and available for delivery the next week! Saved me $$ and cared enough to help me find something that I didnt have to wait 6 months to get delivered. Staff was great, 100% recommend.
Dave was so helpful, knowledgeable, and efficient. And at a time when everything everywhere is back ordered, Agren was somehow able to get me exactly what I need — and ready for store pick up within days!! So grateful. Way better customer experience than Home Depot! By a mile.
I have replaced most of my appliances this year. Chris hooked me up with a new refrigerator today and it was just what I was looking for. I would highly recommend Agrens for all your appliances.
Went in and was greeted right away! He was super helpful by helping me find the right type of washing machine for my needs when it comes to dogs and washing all their bedding or blankets. We originally bought all our appliances here 16years ago and only seems right to go back and upgrade them.
Kyle was great on the phone. Figured out where in the system he could find a dishwasher for me and grabbed it for us. When we went in Greg was helpful and got us in and out efficiently. Now if the install goes well we will be 100% happy. Will edit when product is installed.
We were welcomed by Kyle of out of three other floor reps. He was welcoming, made eye contact, he was very attentive, listened to our needs and specially when it comes to our budget when we approached him to buy a dishwasher. He pulled out the info from the computer and showed us around looking for similar floor models. Fast forward, Our dishwasher was just installed with no problems and in a timely manner.I would to commend Kyle for his customer service role, I am coming back because of him so my daughter can get her new dishwasher there too. Agren just won new customers thanks to Kyle Giguere. Also, I would like to commend our installation guy. He was wonderful!! What a great team Agren has 👏🏻👏🏻
Kyle from Agren was very knowledgeable and helpful in selecting the best washer and dryer combo. Highly recommend Agren when purchasing your next washer and/or dryer. The service received was beyond expectations and the installation crew went above and beyond to ensure we understood how the washer/dryer worked & that we were happy with it.
Great customer service. Very helpful. Thank you!
Super friendly, helped me through tricky communication about supply shortages and finding a new model. Delivery was on time and very professional. Outstanding experience compared to another recent Big Box order and delivery.
We were greeted as soon as we walked in but were given the freedom to look around and felt absolutely no pressure,which we really appreciated. Then when we asked questions they were answered promptly and accurately.We were shown competitors pricing and was given the minimum price match,which was awesome and we always would rather support our local retailers rather then the big box stores.Thanks again for being so professional and knowledgeable!Well be recommending Agrens to everyone!
Topsham Agren’s is the best! Always accommodating and works with our schedules. Price matching and I didn’t even ask about it!!
Unbeatable prices and excellent service. I ordered an appliance on Thursday and it was delivered and installed the very next Tuesday. This is an exceptional local company!
Greg has always been very helpful and knowledgeable about the productshe is selling which makes for easier transactions. He also exudes clarityunlike some dealers. You know you are in good hands!
After hearing many news stories about the shortage of appliances and the long wait time for delivery, we were very pleased to find two of Consumer Reports highest-rated washing machines in stock last week. The one we chose was delivered today and installed by two installers who were interested in doing the job correctly. We are very pleased.
What a great store with great service. Alexis is a wonderful sales rep. From the moment we stepped into the store, she was helpful and worked her magic. 🤗 We found a great refrigerator at an excellent price point!
Chris at Agren Appliance in Topsham, ME went above and beyond to make sure our appliance needs were met. He was kind, knowledgeable, and efficient. Thank you so much for making the appliance buying process so enjoyable!
Chris was very helpful and patient. He answered all of our questions and helped us find a washer/dryer combo that suited our needs and budget.
I knew I need a portable air conditioner, as company is coming and so is hot weather. I researched and found that an LG model is highly recommended, but it was sold out/not available at the big box stores. Duh, I realized I should have shopped Agren first. Of course they have it, and a nice young man, Colin, called me to see if I can wait until next week to pick it up. He didnt run the charge until he confirmed. Of course I can wait. I was really impressed that Agren was so thorough. Colin will call me back when its in stock so I can go down and pick it up. You dont get that with the big chain stores or Amazon.
Very accommodating. Dave quickly provided quotes with alternatives as I asked for them. Delivery was quick. Highly recommend Agrens.
The best experience we have ever had buying appliances and bedding in one location. Prices and selection were exceptional. My son recommended Agrens and we will definitelyreturn.
Chris was very helpful. Listened to what we needed and gave us good advice. No pressure, fair pricing. Very satisfied.
My sales rep did a great job (Kyle). He managed my orders without a hitch.The only issue is the warehouse was sent an order 3 weeks ago and one item came boxed.
This was my third and last set of appliances from Agren. The installer put screws all the way through the front of my cabinet when installing the dishwasher.My daughter cut her foot sitting at the bar because the screws come right out through where your feet are while sitting at the bar.They refunded the installation cost and nothing else. There idea of fixing the issue is the second picture and not acceptable. I would strongly advise looking elsewhere for appliances unless you want a $2500 cabinet completely ruined.
Dave did an amazing job with my clients. He was quick and helpful and got them what they needed in their budget and timeframe…all this in a very challenging time for everyone in the trades.Highly recommended!
I went to Agren appliance store in Topsham walked in barely got through the door and was instantly greeted by Jason, whom asked me if he could help me what was I looking for, was very polite went right to the computer looked up the model I asked him about found it instantly, gave me the information I needed very friendly really appreciated that a lot. I have and still will recommend Agren appliance to anyone looking because of the friendly atmosphere and the cleanliness and order of the store
I had an amazing phone call with the sales department this morning to get a new washer machine. The gentleman (Chris) I spoke with was understanding, courteous, and very helpful! It looks like delivery will be quick as well!Update: We have our new washer now and I love it! The delivery team was so nice and quick and very on time!
They were able to get me into my price point and deliver in less than a week! Refrigerator arrived perfect! Very appreciative. Smooth transaction great communication! Thank you!
Agren Appliance is a great place to do business, they’re honest, knowledgeable, and prices are as good as any you’ll find anywhere else. If anything goes wrong, they stand behind what they sell. We worked with Kyle Giguere, he was wonderful, went WAY above and beyond to make sure we got the right appliance for our space. He was ever so patient and helpful while I was on the fence about what to buy. A+++ customer service! He will get my business again for sure! Thank you Kyle!!
I showed up on a Monday morning looking for flippable mattresses, a twin and a queen. Ben pointed us in the right direction and gave us our space and was there when I had questions about certain mattresses. This was a very easy transaction overall. Delivery will take place in eight days. Couldn’t have asked for more. I will check out Agren next time we need appliances as well.
Very nice sales person (Kyle) at Topsham store. Installers were likewise very nice. Only things that disappointed were that installers were unable to connect dryer as they did not have a 10 3-prong cord (6 standard provided, but was just a bit short to make connection on lower wall). Also, they were unable to connect dryer vent hose which runs under the cottage in crawlspace (easy access) and daylights on deck; cited code prevented them from attaching to old work, and, that they could not do anything below the floor or install a run longer than 8. Not a big deal, but would have made it easier if I had known in advance and had new gear already available/installed when they arrived. As a result, have not been able to operate the new washer/dryer combo unit pending arrival of 10 power cord.
The sales service was excellent. Understood my situation, offered excellent responses and was very clear and pleasant. What we always want!
We’ve never gone wrong buying appliances from Agren. Washer, dryer, Fridge and dishwashers. Local folks, pleasant, responsive. Great service
Agren Appliance is the BOMB! Very impressed and 100 percent satisfaction from this customer. From the salesperson to the delivery technicians I can’t say enough positive things: Accommodating, Reliable, Courteous, Knowledgeable, Dependable are just a few of this companies qualities. I ordinarily ordered from another competitor and it was one delay/excuse after another. Cancelled with competitor. Ordered with Agren WOW what a great experience. Delivery techs were wonderful, polite, punctual, efficient and respectful not to mention they did everything 200 percent to perfection.
Excellent same day service. This is the second time I’ve used Agren this in the past year and they never disappoint. I especially love the texting service as most things can be handled 100% virtually. The service member who supported me was fantastic and responsive even on the weekend. Can’t recommend this company enough!
Although Agren had a great selection of appliances, they did not have exactly what we were looking for. Dave, the salesperson, took the time to do some research and was able to find what we were looking for. When I had questions he was attentive and returned calls promptly. He was very accommodating with our delivery date requirements. We plan on future purchases here.
Amazing experience. The guys were so considerate and cautious. They even delivered the old appliance to a friends house (which was on their way back to the store). Its rare to have such an incredible delivery experience.
Kyle was very helpful and we were able to get all our upscale appliances with little trouble. We found the prices to be reasonable and we received very knowledgeable advice.
Staff was very kind. Very fast service. They even had our mattress in stock which is hard to come by these days. Much appreciated and highly recommend.
Chris was very responsive and explained things perfectly so I understood the product and the process!
We were looking for a mattress at Agren. Ben answered all of our questions and then gave us the time and space to make up our minds. Ben was very helpful and we ended up purchasing a mattress and left feeling good about the experience. Thank you Ben and thank you Agren!
Agree and Kyle were very attentive and helpful with my recent purchase.I would recommend them to anyone
Agrens is top notch. Delivery was perfect installation great, The guys were friendly and skilled. I look forward to our next purchase and highly recommend Agrens for any appliance needs
Agren totally delivers. Even in these weird complicated times we feel well served. Thank you! Thanks
Dave was great. He listened to our needs. He knew his products well and explained the advantages of each. It made the choice easy
Very friendly staff, no pressure and knowledgeable about the many products being sold. Arranged delivery and installation at a very competitive cost. Our sales person, Chris Davis, stayed with us as we selected our new appliance until well after normal closing time. Highly recommend the Topsham Zagreb store based our experience today.
K was a great help in choosing my new washer, went through all the variables and decided on a model that should suit or needs.Overall a very pleasant buying experience, Thanks Agren!
The delivery guys were great. They called half hour before they arrived, they were quick, and polite. Agree is a great place to buy appliances.
Very good people, great service and follow up. Highly recommend.
Jason did a fantastic job putting our appliance list together. He showed us the inventory and was diligent about finding products that are in stock as it is difficult to receive them in a timely manner. This is our second round of products we have purchased and we’re happy with the service the first time around.
Order the evening prior. Chris was quick to contact and follow up. They were unable to deliver until 4/20 which created a big issue for us, without hesitation they switched things around and could be here for 4/7. Good price. Very pleased
Awesome place to shop! No pressure sales people. Staff was helpful. Had what I need it in stock, shop there again anytime. By local keep it in Maine thank you
Excellent service from Jason. Highly recommend Agren Appliances.S/ ML
Top notch service! Chris contacted me when my online order for my dishwasher was backed ordered. He found me a suitable replacement with my must have features that was in stock and at a comparable price. He made the transaction so easy.Dishwasher arrived quickly! Installation was seamless. The technician was very knowledgeable and courteous! Agren has a top notch team!
We had an excellent experience at Argen Appliance in Topsham. We were in need a new refrigerator since our old one( which is only 5-6 yrs old) was barely keeping food cold enough so we needed to replaceIt in a limited timeframe. Our salesman Chris was very helpful in explaining our options and was able to get us a new fridge and schedule to have it delivered fairly quickly.
I needed a bed for guests visiting over the long weekend. The Agren team helped me find an in-stock bed and sent me on my way. Thank you!
Professional, helpful, great customer service and top shelf products! Great place.
5 Stars to Agren and to their representative Kyle who was professional, knowledgeable and very patience with me because of my lack of knowledge of mattresses. I left feeling that I chose the right product. Thank you.
I can’t say enough good things about Dave Ouellette and the delivery crew at Agren’s. We needed a refrigerator quickly and Agren came through without a hitch. Outstanding sales and service!
Great customer service - answered all questions knowledgeably and worked with me to find the products and answers I needed! Definitely recommend them.
Salesman was excellent, knew exactly what I was looking for. Delivery men were fast, very careful when removing old refrigerator and placing new one. Made sure to explain workings of new one.
We unexpectedly needed a new stove for our camp. I texted with Agrens and within the same day they helped us pick out a replacement and set up delivery according to our schedule. Great price and great customer service from Chris!
Another great sales experience today.. choosing and purchasing my Maytag glasstop stove.Knowledgeable salesperson.
I shop around, then come to Agren to fine tune my information and buy from a business that will provide service if I need it.Friendly, knowledgeable delivery and setup, and they follow good COVID health protocols.
Straight forward easy purchase and on time delivery. Knowledgable sales staff.
I can’t say enough about this local business. I’m also the owner of a local business and I was looking at Home Depot for a washer and drier. Everywhere including Lowe’s told me delivery would be no earlier than mid July. It’s June 1st today. I was telling a client of mine and she referred me to Agren and I called! Sure enough I have a washer & drier being delivered to my Naples location next Wednesday! && cheaper (Home Depot and Lowe’s would have been $2500 for the set I got, and with Agren it’s $1600 with delivery and installation) Win win in my book! Now I know where to go for all my appliance needs. Shop local, you’ll never regret it! -Ashley Owner of Permanent Makeup & Cryo in Maine.
Great customer service, helped me find a replacement for an out of stock item very quickly. Delivery/installation date estimate MUCH better than big box store alternatives.
We had a great experience at Agren-Topsham. Dave Ouellette helped us with buying a mattress and box spring. Dave was patient, attentive, informative and overall, very helpful, during our time in the Topsham store. Thank you!
We were delighted with our service from Kyle at Agrens. When it comes to appliances, were done with the big box stores.
My experience at Agren was delightful. It was so nice to be greeted at the door and talk with the salesmanImmediately without having to hunt one down.Kyle Giguere, my salesman, patiently and politely answered all of my questions to my satisfaction. He was most helpful. I was in and out of there within 30 or 40-minutes, having purchased my third appliance, a washing machine this time, from Agren.
Sales person friendly, knew inventory, in and out quickly. Highly recommend.
These guys are the professionals for the higher end equipment.Not a place to save money in my opinion but if youre someone who wants the Best I definitely recommend them.The staff is super helpful (busy for sure but thats how it works for the people who are good at anything)
Ryan our sales rep was very knowledgeable and a pleasure to deal with. I would highly recommend Agren’s as this is our 2nd different home appliance we purchased there.
Dave O. was great! Really knowledgeable about product and very nice to work with. He made buying our new appliances very easy!
Everyone here was very nice and friendly and really took the time to work with me in picking out a mattress that suit my needs and budget. Excellent customer service!
Called and spoke right away to a human who clearly knew the product line. Described what I was looking for then pulled it right upon their website. Placed my order right on the phone couldn’t have been easier got exactly what I was looking for in about 10 minutes.
Greg was very helpful and responsive to all my questions. It took us a while to decide what we wanted and Greg was super patient and made the whole process easy.
From the time we entered the store till the installation of our new washer dryer system we experienced only professionalism and trust. Dave in sales was excellent in every way. We never do reviews but this purchase experience deserves one as we have enjoyed the Agren experience.
We like to support Maine businesses whenever we can and Agren has always been a reliable and responsive resource for us when it comes to appliances. We just purchased all new appliances for our house and had outstanding sales support and timely communication. We actually worked through the entire deal via text messaging which for us was perfect and worked wonderfully. I wouldn’t change a thing.
Very quick and easy. I received a call from Sales to let me know that because of shipping supply issues I may not receive delivery for 4-6 months. Not the end if the world! Gentleman was incredibly nice and apologetic. Invoicing was quick and easy. Im very happy so far.
Greg at Agrens in Topsham Maine was totally awesome!! My stove died last night and I was in need of a stove as soon as possible. After checking the “big” stores, I was told the earliest I was looking at was roughly 3 weeks or more. My wife is a baker and can not be without a stove. Greg sprung into action and not only got us a range (exactly what we want) but he got us one that we will have in less than a week and at a lower cost!! Highly recommend Agrens and ask for Greg. I will definitely visit Agrens again when I need appliances!! They are the BEST!!
Called and got the help I needed - fast, professional and kind!
Ive been dealing with Chris Davis at Agren for a few years now for appliances for a rental property business. He’s first rate: great pricing, good honest communication, and always follows through on what he promises. It doesn’t get any better. Call Chris for your next appliance, you won’t be sorry!
We popped into Agren on a whim. We were greeted warmly upon arrival and given space to explore. Kyle helped us out and he was wonderful. He’s knowledgeable, friendly and relaxed. No gimmicks, pressure or corny sales pitch like we had just experienced down the street at Mattress Firm. We found our dream mattress and the price was fair. Due to manufacturer shortages we did experience a delay on delivery, as expected, but Kyle kept us in the loop and offered alternatives should we have decided the wait was too long. Delivery was amazing. Again, great communication, and they arrived at the beginning of the window of time we were given. I highly recommend shopping there for your next mattress!
Dave was a great help in assisting me with everything! We did everything by phone and email which made it super convenient!-Dens T.
We have purchased appliances and bedding from Agren for our home and rental property- Have a great selection and prices at or below the box stores. Staff is friendly and knowledgeable, Chris Davis always helpful!!
We’ve been Agren customers for over 30 years and they continue to impress us with every opportunity. Great people and products.
Great service all around! Thank you so much.
The store was very neat and organized and Greg the salesperson explained things patiently and thoroughly.
Agren and it’s staff did a great job of getting us a new fridge. Chris is knowledgeable and understood our needs.
Dave is patient, informative, and lets you make a decision when ready. Not pushy, very professional.
From sales staff to installation the experience was excellent. Key elements were good explanations of features at the store; updates on a delayed delivery due to manufactures supply problem; notifications of arrival & arrival times at our house; neat, experienced installers (who also explained the operation of appliances).
Dave Ouellette was a great help! I found a washer and dryer on the site but they were back ordered. He was able to find me comparable models at an even better price! He was super helpful explaining the benefits of each type of washer and explaining how the rebates work. Cant wait for our new appliances!
Agren provided an excellent shopping experience with informed, timely, responsive communication and quality products. We purchased a washing machine and gas stove. Domestic Bliss restored to our home. Thanks Agren!!
After I had a 2020 experience with my oven on Thanksgiving, I headed out on Black Friday to shop for a new stove. I could have gone to the usual big box stores. I chose Agren because I believe in shopping as locally as possible. The attention and advice of my sales person gave me confidence. To know that Agren will be there to service my appliance over the years means everything. I highly recommend them!
I contacted Agren because I needed a new dishwasher and was not sure which make and model to purchase. Dave answered my call and was extremely helpful in answering my questions regarding my needs and desires. I decided on a Bosch model with the whistles and bells I was looking for. Dave Ouellette was knowable and very patient with me and all of my questions. This not the first appliance we have purchased from Agren and I am sure it will not be the last.Thank you again.
Very helpful and streamlined the ordering process.
Easy purchase, smooth delivery, great customer service through the entire process. Thanks to all who made it possible.