Servpro of West Topeka did an excellent job of customer service from the time I spoke to Andy on the phone, to his fair and reliable estimate of cleaning our basement carpet to Andy, Jennifer & Ginger coming to our home to take care of cleaning our carpet. They were able to get out some old makeup stains, candle wax, and other miscellaneous stains and my carpet looks great!! I would highly recommend their team for any of your service needs that they take care of. I myself will use them again if needed for this and other services in the future. Thanks Again!

We asked ServPro to clean the vents and air ducts in our home. The team that came out was very professional and courteous. We were super impressed! They cleaned up after themselves and were super friendly especially with our dogs! I will certainly recommend to friends and family members.

This company was exceptional, professional, caring and most of all there when I needed help!!! They came in and took care of a water damage situation in the most timely manner and they cared about the outcome of the situation. They checked on me and provided service beyond expectation!!! Thank you Servepro for all the work you did. Thank you Jay for all that you did and the company did above and beyond resolving my water issue.

Drew, Andy and crew did an excellent job for us. They were knowledgeable, professional and courteous. they arrived on time and very efficiently completed their job. Thank you for your hard work.

I recently experienced the tragic loss of my husband due to COVID. The SERVPRO of Topeka Team members came to my home to clean and disinfect. Jay Coverdale and team were so kind and empathic to me during this most difficult time and did a thorough job cleaning my home. I highly recommend them to others that face unexpected challenging cleanup jobs at your home.

Andy, Jen, Stephan, Tavis & Emma are a disaster dream team from heaven. Ive never seen a group of people work so hard and so fast with such amazing results. Drew responded immediately and we could not have been more pleased with the communication, manners and work ethic of these very fine folks. Highly, highly recommend!!!

This was the first time weve ever dealt with a fire and I am so thankful that we ended up with this crew of people! Jay and Drew were wonderful about going through things with us and reassuring us that everything would be taken care of. Mary and Fanny were the ones that packed up all our belongings and they are just genuinely amazing human beings. They were among the few people that realized how traumatizing this whole experience was for us and they treated us as if they were packing up a member of their own family. I feel blessed that they were the ones that helped us through this!!I have to add to this and say that all these guys have gone above and beyond to help us through this terrible time. I cannot say enough good things about them!

They responded very fast and knew exactly what to do! They were very professional and organized! I even think that the clean up crew went above and beyond to get my basement clean in every nook and cranny! Andy and Jen came again the next day and made it the best possible! I am impressed with everything that was done!

In the wake of the unexpected, I am happy that I used this company to restore my home. They were very attentive, thorough, and helped me get my home back to a livable condition in a great amount of time. I hope that I never have to call them again, but if something like this happens, I would definitely choose them again. Highly recommended.I worked with Daniel (owner), Jay, Drew, Mary, Shawna, Tavis, and Dakota. They walked me through the entire process with fire damage cleanup, contents cleanup, painting, and replacing certain major appliances.

Had a kitchen water pipe backup then a lot of water in house. They came highly recommended by our plumber. We called and Tony came out quickly, examined our house, took readings and assessed our situation. He said we could be helped by their high-powered dehumidifier. One was brought out within an hour, put it place and explained by their professional service techs. It did the job! Drew out the water, dried the house just like they said, very quickly. Very reasonable, saved us a lot of time and money. They bent over backwards to help us. I will recommend them and use them again. I give them my highest recommendation. Great people -Tony, Andy, Jackson!

Everyone was very professional and friendly.

I highly recommend using ServPro! The whole team took care of me and my belongings from start to finish. A special thank you to Shawna, Jennifer, and Jay for delivering first rate service and compassion at a time I needed it the most!

Andy came to First Southern Baptist Church. He and the crew did a great job. They did the job quickly; we didnt have to do a thing but get out of the way. Andy was very courteous and explained everything. It would be wonderful if all service people were as courteous and competent as he is.

Thank you, Jackson and Stephan, for being so polite and professional. You made a very unpleasant experience so much more bearable! I highly recommend this company and these two techs. And thanks also to Andy, who coordinated the service! Well Done!

10/10 would definitely recommend. They are well priced and did not overcharge for unnecessary things as some companies do. They were able to take care of us fast and efficiently and even having to call them to come out more than once did not seem to be a problem. The guys who came out to our house did a great job as well. They worked with me on times and were always here when they said they would be. Great company, great staff.

Great job. Great service. Just nothing they could have done to improve how well they did. Andy Ferguson was great. He explained the process, called to keep me updated on their schedule, and checked on the drying progress frequently. Highly recommend.

The people that work for this company are standup guys. I havent had any work done by them personally BUT I know of a few that have and they speak very highly of them.I work in the industry and if anybody would call me needing their services I would have no problems in recommending this company to my customers.

I worked closely with Andy. He explained the process beginning to end and was very accommodating of our special circumstances as we were over 1200 miles from home dealing with our situation. I trust Andy and his crew as they were very thorough and sympathetic. He was also honest from the beginning and knowledgeable of all processes. Weve now used Serv pro both professionally and personally and wouldnt use any other company for these specialty services including fire and sewage damages.

I rent an apartment in South Topeka and suffered a sewage back-up loss. Management didn’t want to repair or clean the damages, so I reached out to ServPro. They fit me right into their schedule, and did as much cleaning and sanitizing as possible without any alterations to the unit. It smelled so much better and literally sparkled! ServPro was the best part of my experience - they were professional and empathic. Because of them, I feel safe in my home again.I recommend them to the highest extent!!!I worked with Jay throughout the entire process, Drew helped me understand protocol on how these situations should be handled, Andy did the scheduling, and Jackson was the technician.

We had a roof leak and called Servpro on a Saturday. I spoke with a live person and they sent someone out first thing Monday morning. They inspected above our ceiling and found it dry so they didn’t end up doing any work. Surprisingly they didn’t charge us or even mention a bill. I was really impressed by their level of service and knowledge. Will recommend to anyone.

Many thanks to the ServPro team led by Andy Ferguson! Andy arrived promptly, made a thorough assessment, gave a detailed explanation of process with time frame, as well as a not-to-exceed bid. He (and crew) were professional throughout and thoughtful of our needs, working quickly and achieving outstanding results. The job was completed timely, thoroughly and as promised. We can certainly recommend ServPro for others faced with challenging cleanups, as our experience was positive throughout. Thanks again!

When I spoke with Tony about a price he was very helpful. Then when Andy came to my house he was very professional and nice. Andy also did a really great job on my carpet!!

ServPro was not only fantastic at getting our flooded kitchen and basement clean and dry, but they were also very understanding of our situation and they did everything they could to make us happy and comfortable. They always made sure that their work area was safe for my children and pet as well. I would recommend them 100%.

I own Grogs Games, which is a specialty game store in Topeka. I suffered a catastrophic fire at my retail space in June 2019, with it being a total loss, with the exception of four art prints and all of my tables. I had four custom built 8x44 oak tables which were only two weeks old; the tables cost $4,100 each. There were large doubts whether they would be salvageable.Shawna was the technician that was assigned to fire. I spoke with her the day after the fire and we both looked them over. She told me that it looked worse than it was and that she would do her best.Wow, did she! My tables cleaned up perfectly, with no soot, water stains or discolorations. The only issue was a couple small cracks in one of the tables, which were caused by the heat and there was nothing that Servpro (or anybody else) could do about them.Shawna, Jay and Topeka Servpro were fantastic. Because of them, I am in the process of getting reopened in a different location much sooner than expected. I HIGHLY recommend Topeka Servpro for your fire recovery/cleanup whether it be commercial or residential.

Servpro of west Topeka did my carpet cleaning. Tony was very professional and informative when he came out to write the estimate. The crew did a great job. I highly recommend them to everyone.

I am a Realtor in Manhattan, KS and Serv Pro literally saved a deal for me with a house that flooded, not once but twice, in the recent storms this spring. They were super responsive and were at the home within hours of us calling. Andy F. and Jen C. were our technicians and went ABOVE & BEYOND to help my clients figure out where the water was coming from and help us figure out how to get it stopped. They could have just left us high and dry and told us they would just come back to help whenever we could figure it out ourselves. I hope I never have to use them again but if so I will know who to call or recommend to others in need. Thank you Andy & Jen for being rockstars and for helping my clients be able to resolve their basement problems so that they could still sell their home and move into their dream house on time.

Andy and his crew are amazing! My elderly mother had a water leak in her basement which resulted in mold growing. Andy walked me through each thing they were going to do and worked with our insurance adjuster directly. I would highly recommend them for your restoration needs.

Shawna has been amazing every week cleaning our office. She is so polite and friendly. Thank you you all so much

We had a house fire in January 2017. I called insurance immediately and then ServPro. Within a few hours, they had the house mapped, a plan with the insurance company, and went over everything with us. They helped us with many tips on documentation, pictures, and kept us up to date on all progress. Their crew was professional, respectful and prompt. Everything they said they would do, they did. If it wasnt something on their list, they helped us get it done. Our insurance company was happy we chose them, and so are we.

We had a major fire that started in our garage. Serve Pro was out the next day and walked us through everything and answered all our questions over the next months. Our entire house had to be gutted due to water damage and smoke. Jay, Drew and numerous guys and girls Mary, Shawna, Fanny and Jennifer treated us and our things like family. We appreciated the care they took when handling and storing our belongings. From pack up to pack back they did an excellent job. They took some family heirlooms that day that were in danger of water damage and fixed them right up. We couldn’t have asked for a better company and will always rely on Serve pro for any needs that come about.

I had just recently moved to Topeka and found some mold in my bathroom. I called ServPro and had they come out and give me an estimate. Tony Hohman was very helpful and gave me an excellent estimate price. Definitely will go to them again!!

Very polite and very professional! Works hard and gets the job done right!! Tony Hohman was very helpful when we needed an estimate!

I highly recommend Tony Hohman and ServPro. He did an excellent job with our water clean up. Very prompt, courteous, & professional.

I called and they said theyd get back to me. I received a confirmation email with a ticket number etc. Never heard back, after a week and a half I called again and they said they lost my ticket. They scheduled with me then called the day I was supposed to be meeting and rescheduled. They finally made it out on the second date and the project managed traipsed around my sodden basement then tacked the sludge through my house on his way out. When the clean up crew came out they were half an hour late. Not any one thing made it bad but taken in a whole they were not very professional.

Very good company to work with. Lots of experience and makes good and continuous connection with customers.

They got out spots that other Topeka carpet cleaners had not been able to. Only negative was they used the bathtub and did not clean it out when finished.

Friendly, prompt, and professional service.

Tony Hohman came out and helped me with my mold problem. Wish more companies were like this! Very polite and professional! And didnt charge me for the estimate.

I have a leather couch and loveseat that i bought used. When i went to see it, it didnt smell like smoke but when i got it home, it was quickly apparent they smoked like chimneys. I tried every trick possible to get rid of the smell, with minimal success. I called Servepro after figuring out i needed help. First of all, they answered the phone. No need to leave a message. Then, after explaining my situation, they said they could probably help and that i would receive a call back . Tony called me promptly the next morning, giving me three options with pricing, and reassuring me that they would work with me to get rid of the cigarette smell (for a very fair price). I am scheduling the ozone treatment for the end of the month and will update on how it went after it gets done. THANK YOU TONY AND SERVEPRO

I highly recommend this company for water clean up. I woke up to a mess because the sewer line in my basement backed up and water flowed onto the carpet. I called Servpro and they were to my house within an hour to clean up. The crew chief, Andy, and technicians Dalton and Braden were all very polite and did a great job. They moved boxes from a nearby closet to check for water and cleaned that area as well. I didnt even realize water had gotten into that area. The production manager, Tony, even stopped by the job and spoke with me which reassured my confidence with the company. The service provided made me glad that I called Servpro.

I found some mold in my new to me home. Tony with Servpro identified and treated the mold problem. I couldn’t be happier. I was dreading a total gutting of the house but that was not necessary after treatment.