The only good my daughter got form this facility was the three staff memebers who genuinely cared for her. Besides that i was not impressed. Especially with her therapist Lacey Hoobler. She has no idea what it is to be therapist. Lacey lies to both her clients and family. Works against the child being returned to their family and doesnt listen to the parents concerns. If your child is in her care request a new therapist because she will cause more harm then good.

If I could give zero stars I would! Please do not send your child here! We are now basically restarting all over again to fix what they messed up for 6 months!

I sent my child to Pathways hoping for much more than what was received. My child had never been abused by anyone, especially an adult or been beat up until my child went to this less than capable place. Staff belittled my child, called my child names which caused self harm and even more depression. A staff member threw my child in the bathroom (where there are obviously no cameras) and challenged my child to a fight. During this altercation my child was slammed against the wall numerous times which sprang my child’s wrist. I was never even informed of this altercation until I removed my child from this place to another, more positive place. My child’s wounds were not treated properly, nor did a Dr. look at my child’s wrist or head. (When my child was in a fight with TWO other children, my child was punched in the head numerous times). I rarely was ever able to talk to my child when I called, and my child was not given the messages that I had called. The one time I actually was able to talk to my child we were on speaker and I was only given 5 minutes. This was after the fight with the other two kids. Staff was less than honest about several instances during my child’s time there. Advocate for these children!! Call the PRTF number!! Complain. This should not be happening to these children.

I stayed here for six months when I was supposed to stay for two. The building quality is less than decent and the staff like to irritate their clients in order to cause altercations. These altercations result in restraints which have before dislocated and sprained multiple clients joints and bones, and afterwords the staff tease the clients that were in the restraints, with comments such as That was too easy or Youre very weak. The few reasons that I have given this more than one star are a select few staff that actually at least care about your safety, like Justin U., or both of the James. The two other reasons are the therapy sessions provided by certified psychologists, and the janitorial and maintenance staff that help keep the place in barely presentable condition.

I was very disturbed by the unprofessional way that Pathways dealt with our situation. My grandson was on the waiting list for Pathways for several weeks only to be removed in the last few days without good reason. We were give several poor excuses that did not add up or make much sense. It appeared to me that he was removed to make room for someone with a better insurance plan. It would be a sad thing if a place that was suppose to be helping children was selling spots to the highest bidder. I don`t feel they deserve the one star I was required to give them so I could post this

Nursing staff and doctors have no psychiatric experience which is so scary. I would never risk your license as a medical professional. Lead nurse is clueless to any psych care.

Best place to work i love my job and love the kids i take care of not a bad place

My son has a substantiated abuse from there. He was being forced medicated, not only without consent but also: they were told to notify us before doing so, they refuse to give information to the parents and also the power of attorney for his educational and mental decisions, they will not even speak with us and they refuse to give his documents. There is much more than that. May the Lord be with you parents and children that are involved in this place. We are suing them, we reported them for abuse, they are under investigation I hear, and hopefully they will get shut down.

This place disturbs me to the highest degree. Staff members cannot keep information straight. Family therapy is a joke and hard to receive even if it is in the care plan. Administration is pathetic.My child came home dirty and with bruises that they could not explain since they (in their own words) have too many children to watch. When I called to seek information as to why things were being stolen from my childs room and why we had not been able to schedule with a therapist and why my child was not calling home on his call days and why my child had finger-print bruising on his arms, I was asked do you need anything else other than letting us know how much we suck? They need to be shut down.Think twice before allowing these people to care for your child!

From being there for 60 days, there was good staff but the surpervisers treat the kids like crap just because they have the finale say so in stuff, i only liked one staff