Service prior and following the repairs were excellent! When I picked up my truck it was cleaned inside and out. Team did quality work and was timely on the repairs-nice work!

Friendly service, coordinated well with insurance, good communication but incredibly slow took over 3 weeks.

We tried to use Walts Carstar on 19th Street for an estimate to have some body work done after an accident (not our fault so we want it fixed) because it was one of State Farms companies to use. I called, explained that the vehicle was being driven in from out of town. The gentleman told me that it would not be a problem and that they would give us an estimate. You could make an appointment but you didnt have to have one. He might have to wait a few minutes. He showed up with the vehicle at 2:30 in the afternoon and the girl refused to have it looked at and said he had to come back next week. Meaning it had to be driven back from out of town again. With gas being almost $3.00 a gallon and it takes a good 45 minutes each way to drive there, we will now go to a different shop to have the work done since Walts does not need or want our business.

Very helpful and great job on damaged fender.

I had an insurance claim. They coordinated everything with the insurance company and car rental company. They made it easy and painless! They also fixed another small problem for me that I paid for. I was very happy.

Didn’t replace my hood, seatbelts were stuck behind interior panels and behind rear seats, headlights, bumper and fenders are out of alignment than everything else, the job got completed but i’d much rather have done the work myself now that i see the outcome.

Absolute professionals start to finish! My truck looks brand new!!

I had damage to the rear end of my vehicle and the replaced and painted the damaged parts in a timely manner.

This is second time Ive had to use Walts in the past year. I guess people like hitting my truck.The work they do is great. Service is above expectations. They also do what is needed in a very timely manner.If I have a choice in the future, they will absolutely be the body shop I choose.Thanks Again,Ron C.Topeka, KS

Prompt friendly service. Maybe not the cheapest place in town but they are one of the best.

Very professional and pleasant to work with. Kept us updated on repairs. Very pleased with the customer service.

Great customer service and even better repairs. Highly recommend

Very friendly, keep me updated on status. Did a great job and washed my car when done. Would highly recommend.

I was very impressed with how well they took care of all my needs, in such a short time, with quality work

All great ecxept a fog light I worried about being pushed sideways is still sideways

I couldn’t have asked for better service. Easy, quick and efficient. Will definitely use them again when needed.

Replace bumper replaced tail light fixed damaged bed painted bumper and side of bed.

Did body work on right front end. Got vehicle done when promised.

Unfortunately I have had to bring my cars in for repair several times. Fortunately, each time the work has been outstanding. The entire experience, from getting an estimate, to getting a rental and ending with picking my car up, was worry free. They take care of everything!! The people are always friendly and professional. I wouldn’t take my car any place else for repairs.

After an accident they fixed my front bumper and plastic trim. High quality parts put back in. Very happy with the results

Great customer service 👏

I was very worried about leaving my truck there because I never experienced a vehicle that needed body work. All I wanted was to have my truck like it was when someone hit it. And you guys did just that I looks awesome and looks even better then it did when got hit. I will reccomend anyone to take care to you.Thank you so much for getting my truck back together.

I had damage to the rear of my brand new car. I took it to Carstar where I had previous experience. They fixed the damage and repainted the area so I cant even tell where the damage was. I highly recommend them for any problems you have with your car.

I praise walts for their service. Ive used them twice after 2 different deer accidents. The first went smoothly my car was finished on time and looked great. The second there were a couple of mistakes made in the repairs but they were very quick to resolve those issues and they even paid for my rental while the work was being done. I appreciate the people at walts so much

They did a great job and kept me up to date on the status. The accident wasn’t my fault and the other party also was very helpful in the claims process.

They couldnt decide on when my car was going to be finished. I was given 3 different completion dates. Only used them because of insurance requirements. Cost me alot of money taking off work, only to be called and told they received bad parts. But I guess as long as they get their money thats all that matters to them

I had used Walts before when we hit a deer. They were very friendly and very accommodating to me. I am very happy with the work they done.I would use them again.

They do a good job communicating throughout the entire process and always exceed my expectations.

Very professional kept me informed throughout the process

I was very impressed that the shop kept us updated every couple days with a thorough status report. They were very professional and the work looks great.

Excellent customer service and great repair of my vehicle.

They did a GREAT job and it was done in the time frame they quoted me

Staff was very friendly, car took a bit more time then they originally thought, but I think it was mainly due to the dealership taking their sweet time.

Walts Autobody Carstar (19th Terrace) was recommended/endorsed by Allstate Insurance as they have a formal relationship in place that allows direct communication and adjustments that expedites the insurance and repair processes. Carstars Chelsea was professional, timely, responsive and a pleasure to work with. Chelsea accommodated my unconventional work schedule by meeting me on the weekend to turnover the vehicle. Carstars deer collision repair restored the 2020 to its factory fit and appearance. Working with Enterprise Car Rentals and Chelsea, my temporary transportation needs were made easier by being able to leave the rental car at Carstar when I picked up my vehicle. I could not be more pleased with my first Carstar experience.Steve

Car went in on a Monday and I got it back on a Tuesday. Came back looking better than when it was on a showroom floor. Walts is highly professional all the way around. No body wants there car in a wreck, but if it ever happens again there’s only one place I’ll take it to get fixed, Walts.

Walts repaired a dent in my car door from someone backing into it. It was absolutely no hassle and they delt with the other parties insurance company for payment. Made it really easy for me. They also cleaned my car before giving it back to me!

We hit a deer in our Dodge Journey, there was alot of front end damage. The great folks at Walts did a AMAZING job getting our car looking brand new. They even vacuumed the inside!! They kept in touch with us, and were polite & professional the whole way through. We definitely recommend Walts Carstar!!! Thanks again guys!!

Repaired damage that I thought wasnt repairable

I’m sorry to say after having Walt’s do auto body for our entire family we are looking elsewhere. After having our vehicle for weeks we got it back only to have to take it back in because the front end was not completely attached. We were disappointed in them for having to take it back and it still not be properly attached. They were super nice about it, and the gals at the front desk are friendly. But the workmanship has declined.

I had to take my car in for replacement of all drivers side panels of my car. Walts was very professional, quick and the repair looks amazing! Thank you for all of your hard work.

They stayed in contact with me, the rental car company, and my insurance company. Very good work and done fast. Highly recommend.

Above and beyond my expectations! Staff was great to work with and overly accommodating on drop off and pickup. Thank you, it’s hard to find good customer service anywhere these days so when you find it, appreciate it!

Great customer service and my vehicle looked brand new.

Working with Walt’s was a great experience. They even washed and detailed my SUV!

Customer service was excellent! Work was superb. I honestly was impressed.

Had a 2016 F350 with some damage to the Bed Rail, it wasnt a big deal but it was big to me. Did a great professional job. Did job on-time and cost was minimal also. Would deffinately go back

Walt’s did a wonderful job on repairing a door ding and the transaction with the other insured’s insurance was seamless! Walt’s kept me informed during the 3-day process and went above and beyond in detailing my vehicle after the job was done. My Murano was spotless! Super friendly staff. I will DEFINITELY use them again!!

After and before pics of the car I took to Walts . (The one with the scrapes and small crack is how i took it to them) They had it for almost a month and I got it back in worse condition than when I took it in. They then charged my insurance to make it right without me knowing. I wont be going back!!!

Finished repairs as promised, and kept me informed all along the process.

This shop is AMAZING! I was stranded in town during a rain storm with thunder and lightening with my passenger door STUCK WIDE OPEN. I called AAA to tow the vehicle and it would have been several hours. The gentleman from this company left his job and came to me and used a screwdriver to fix the problem in less than 5 minutes! Thank You for the superior service!

Very good value and top professionals..

Great service. They did an excellent job repairing the damage done to the passenger side door of my vehicle after it was backed into by another vehicle. Cant even tell there was any prior damage unless you knew about it. Would definitely go back for repairs in the future if needed.

Wonderful honest people that did a great job. Fixed it for a fraction of other bids I received. Attention to detail was awesome.

They keep you informed on your auto and they have it done on time or early! We have never had a bad experience with Walts Autobody Carstar!

Walts went above and beyond on my car repair after I hit a coyote! When there was a hiccup with insurance Chelsea kept me informed. They stayed late on a Friday to repair a faulty radiator just to get my car back to me.Ill be taking any future body work there for sure!

Sarah handled my service issues with excellent efficiency!

We had to use Walts after we were hit by another driver due to their insurance company requirements. I was sceptical of the service we would receive as it was not a body shop that we heard a lot about. We were surprised. The shop was clean. The staff was polite and helpful. They had Enterprise Rental there and we drove away in our rental. The repairs took 4 days and they found something that broke that we didnt notice. They went ahead and fixed it for us. We will definitely use them again if life forces us into a similar situation in the future.

Everyone their is super friendly, they only have one care and that is making sure your vehicle is put back the way it should and keeping their customers happy! I have always used Walts and will continue to use them.

Great service and great work!

No complaints about the service and they also clean the inside of my car. I would recommend this place

My car had just 4,200 miles on it when a tree limb fell. Walts did a beautiful job restoring my car and matching the paint

Excellent service and quality work. I reccomend them.

A+ experience.

I would recommend Walts Carstar for anyone needing auto body repair. From the staff to the work performed I was totally satisfied. Chelsea and Lance are great to work with and my truck looked like it came off of the showroom floor when I picked it up. Thank you all of Walts Carstar team!

Excellent work,in a timely manner, friendly office,and always notified us of progress

They did a great job and it was rather quick. Very friendly service from beginning to end and they worked with my insurance company. Very minimal effort on my part.

Customer service and ease of process is impeccable!Thankyou So Much!

Great service work from the giy named Dean Jones. He went above & beyond fixing my finder binder. I was very impressed how he looked for prection in every detail👍

Good job

They always do a great job

Staff is amazing!! Have used many times in the past. Will continue to use in the future!

Excellent service

Great people and very helpful

They do great work.

Very nice people

Do not do business with this company I went there over two weeks ago to get an estimate on my rear bumper to have fixed decided instead to have it cashed out waited another week to get any answer back from them then I called them to ask what was going on and they lost all the paperwork and the pictures that they took to give to the insurance company for the person that hit me in my experience this is very unprofessional and incompetence of a company that supposed to be highly rated in Topeka Kansas stay away

Couldnt help with painting job.

He thinks because Im a female that Im going to pay 4 times the amount of a repair.

Super professional and friendly.

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