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Advanced Lock & Key
671 Englewood Ave, Tonawanda, NY 14223, United States
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Advanced Lock & Key

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Ra
Review №1

Everything about this family run business is wonderful. They are helpful, friendly, and prices are good! For years I went to their competitor, with unsatisfying results. Im so glad to have found Advanced!

Kr
Review №2

I called on a Saturday afternoon after realizing I was locked out of the house, and the owner was both kind and professional. After my call, he said he would contact one of his techs, and then call me back to give a time estimate. He called me back within 5 minutes, and said his tech would be at my home within 30 minutes, and he was! He truly saved me as it was a 90+ degree day, and I had food for a family birthday in my car!

Ol
Review №3

Dan is great! I set up an appointment to have the front door look re-keyed. He was very nice, punctual, called ahead of time to let me know he was coming on a specified day. The price was very reasonable too. He was very efficient; procedure did not take longer than 20 minutes. Overall, I had a very good experience with Advanced Lock&Key. Everyone here is really nice and always happy to answer any questions. I was initially thinking that I will need to have the whole lock changed but was told that it is possible to just have it re-keyed and it would be a lower price. I highly recommend this place.

Je
Review №4

Have went to them many times over the years in my role as property manager and still go to them - always very nice and helpful and extremely reasonable prices !

Jo
Review №5

Worked with many locksmiths all over the mid west and if you want to see professionals at work and top notch customer service there is no need to call anyone else.

Me
Review №6

Look no further! Need a locksmith or anything related? This is the place. All the five star reviews are for real. Local family, long time business, doing things right. Too bad all businesses arent like this. We had a key break off inside a side door deadbolt. Dan and Greg responded fast, efficiently, and in a friendly manner. Priced fairly. Dan was wonderfully accommodating, and the convenience and ease of transaction could NOT have been any better. Thanks, guys! New customer, for life. Use this business without hesitation!

Yu
Review №7

It was amazing how fast it was and how cheap! I recommend everyone to come here

Ja
Review №8

I was over at Advanced lock and key today and they provided me with the key that I was looking for. Great people and great service!

St
Review №9

Great company! Jr has always been very helpful and accommodating. He has made several programmed keys for me for less than a dealership would and has install locks in my house in Clarence and rental in Buffalo. He also was quick to fix a manufacturers defective product.

Ka
Review №10

The staff at Advanced Lock & Key Incorporated were truly amazing. The workers were professional, friendly, and kind, the work they did on changing the locks on my home was timely and well-done.I had to suddenly change the locks on my home for safety reasons. I just Googled: “changing locks in Buffalo, NY,” and I decided to call Advanced Lock & Key Incorporated (my thought-process was, they have a nice website and the best reviews).After I explained the situation to the worker who answered the phone, Dan Jr. (it is a family business, I was so grateful for the help and how nice this man was, I asked the worker who showed-up to my home and changed my locks, who I found out was Dan Sr., his Father, if there was any way to mention to the worker I spoke with on the phone supervisor about how nice and helpful he was—Dan Sr. laughed and explained it was his son and Advanced Lock & Key is a family business).Dan Jr. who I spoke with on the phone, was so personable and kind, he let me ramble on and seemed to genuinely be listening and validating my concerns/ attempting to understand how to help. Dan Jr. then had his Father, Dan Sr., come over to my house within the hour to change the locks.When Dan Sr. arrived, I realized that I did not even have a key for my back door (we just never use it), and it was a different lock than the front. Dan Sr. was able to make it so the old keys did not work in any of the doors (I checked several times, no go) and he was able to provide me 4 key copies (on the spot too, Dan Sr. showed me they have an operational van that allows them to make keys/copies at your house). It only took Dan Sr. about 30 minutes, if that, to change the locks so all the doors would not open with the old key (he even had to remove the door handle/locking mechanism for the back door and put it back on since we did not have an original key) and the same new key could be used on the front and back door, he also gave me 4 keys in total in the end.Another plus, Dan Sr. was mindful of my cat while working. Dr Sr. was respectful and alert to ensure my cat did not try to escape (even though Dan Sr. is allergic he joked, but noted: “his mask helps in more ways than one, so it is not a problem”– Dan Sr. had a mask on for the entire time, as did I/ very adherent and respectful of covid safety protocol).In addition to doing wonderful work (in the past when I had to make copies of keys I have used the key-kiosks at Rite Aid- they always worked, but were not smooth, seemed jagged and/or didn’t look like the original, but they did always work –also I crunched the numbers Advanced Lock & Key seems to be around the same price for a key copy when compared to a key-kiosks, maybe even cheaper, given how reasonable, price-wise, it was to have all this work done on changing my locks and getting 4 keys) –the keys were cleanly-cut and each one opened both the front and back door to my home without a problem.I cannot thank Advanced Lock & Key and Dan Jr. and Dan Sr. enough; it was a hard day for me personally and I was in a difficult situation. They were able to practically help me with their knowledge and skill with respect to being locksmiths, but they also provided me with safety and piece of mind. I cannot recommend Advanced Lock & Key more; they do wonderful work and are wonderful people!Thank you!Katie :)

Za
Review №11

We had to get our locks changed after our keys were stolen. They were able to quickly change the locks that same day and were extremely friendly and professional. I would recommend their service to anyone. Excellent customer service, value, and quality!

Ro
Review №12

Very friendly and helpful. The prices are very reasonable. Overall great experience

Ja
Review №13

I had an issue requiring a locksmith. Dan was extremely knowledgeable and kind, and was able to solve my problem over the phone. I will definitely reach out to him next time I need a locksmith!

Pe
Review №14

Great service and reasonable price 👏

Je
Review №15

Very friendly, extremely helpful and much better than going to the dealership and paying an arm and a leg! Will definitely go back if I ever need another key copied.

ho
Review №16

This store is great. Very knowledgeable and gave me a big discount. Very good guy.

Ma
Review №17

Loved the service and happy to support local company. My key fobs were no longer working talked with Dan once I have make,model and year he knew,exactly what the problem was he programmed new fobs in 5 minutes. They work great Dan was extremely kind and coutious I would highly recommend advanced lock and key

Li
Review №18

Great company. Highly recommend. I have had them come out multiple times to change locks, install new locks and rekey old ones. Always on time and professional. Great work and fair pricing.

Ma
Review №19

Greg did an awesome job. He was professional, respectful and answered all of my questions. I would definitely recommend this company!

Le
Review №20

In and out matter of minutes at a fair price

Ma
Review №21

Ive went here now for multiple things and they are always very helpful. Yesterday I was in the area and needed some keys made, when I got there they were closing up for the night and without having to ask they immediately unlocked the store and were more than willing to help. Great service and highly recommend!

Ja
Review №22

Very professional company. I have used them a number of times and always experienced high quality workmanship and professional service. I haves used them for business and personal service

La
Review №23

The service at Advance Lock and Key is great! Very professional! The owner and son was knowledgeable, patient and most importantly financially reasonable! Compared to other companies, their prices are excellent! I would recommend this company to everyone! Thanks guys for the great work!!

J
Review №24

I arrived without an appointment, I was greeted with respect and courteous service, I called all over the city, and once I left here I was a happy woman and all my needs were met, the prices are reasonable the service is absolutely wonderful I would recommend all my friends and family. I dont think Ill be seeing any other service for now on advanced lock and key its awesome💯

An
Review №25

This is a great company to deal with.To start the communication was always prompt.i went in to get two key fobs programmed and they were super fast..the price was really affordable and will definitely take all my future business there

Ma
Review №26

I’m super happy with the work Dan did. His level of professionalism and knowledge were helpful in choosing what locks were best for my house. I like supporting family businesses too, so I highly recommend!

Jo
Review №27

Family owned and operated local business. Superior service with excellent results and very fair pricing. Thought I could change my lock on my door, turned out it’s a mortise lock, antique style, very old, so, complicated, for me at least. Called this shop and was told exactly what would be needed to be done, went in to get materials and was given further instructions, realized this was out of my comfort zone, it is after all the security of my house and a door used everyday. I then asked how much for them to come and do it, replace handles and dead bolts on front and side door as my side door handle and lock were also not great, the price was very reasonable. Best part, they were able to be at the house a half hour later (thank god because I had a giant hole where my front door lock and handle used to be.) The work was done beautifully, I watched as he worked and we chatted, very friendly. Everything functions perfectly now, it’s been a couple weeks. So pleased with the work that was done. Will definitely have them back out next time this type of service is needed. Would highly recommend!

Ro
Review №28

Always very helpful and extremely knowledgeable

Ro
Review №29

Great shop! Well stocked, and friendly service.

Ma
Review №30

The process was simple, inexpensive, and the service was fantastic. Earned my business for the future

Tr
Review №31

Great place very reasonable on their prices and would recommend anybody to go there

He
Review №32

Mark came out and did a fantastic job. He took his time and was very courteous, personable and professional.

Ry
Review №33

Great guys, very fast high quality service. will come back

Bi
Review №34

Great place. Professional. Nice friendly service. Replaced some locks, very knowledgeable and helpful.

Ma
Review №35

They took my key that was broken in half, and made me a new copy in literally 30 seconds. I was in and out the door extremely quick, my new keys work great, and the price was very reasonable! I recommend this local business to anybody looking for quality service!

sa
Review №36

I cant begin to say how pleased I was with the people at Advanced Lock & Key. They went over and above to please me with the installation of locks and hand sets. From the estimate to the finished product, they were professional and more than helpful. They are a company that I would highly recommend for any work in this field that you would need done.

Da
Review №37

Friendly and responsive customer service. Great Company. I needed a commercial lock rekeyed after a tenant moved out. Not only were they easy to deal with, they were able to call me back on the waiting list to get the job done in the same day. I would highly recommend using A Advanced Lock and Key!

lu
Review №38

Dan jr is the man car keys made in minutes for my dodge grand caravan and you know those are a pain lol thanks man

Ma
Review №39

I had heard they were very good. They were excellent! Prompt and professional service.

Pa
Review №40

Quick and efficient service. Came within an hour of making a phone call, very nice ashs helpful. Would definitely recommend!

Mi
Review №41

Very fast and friendly service! Definitely coming back again.

Ma
Review №42

Great knowledgeable staff, need a few keys copied, was in and out. Used to go to the big box stores but these guys are a huge time saver.

Ga
Review №43

Two places failed to make a copy of my key that worked, went back and forth to one place they insisted they could get it. Wrong. Took it here it took just a minute but the key worked perfect! If you want it done right the first time come here!

An
Review №44

Super friendly .....great selection of old key blanks

Ri
Review №45

Found exactly what I needed at a fair price. Excellent, friendly service.

Bi
Review №46

Friendly and quick service

it
Review №47

A small, local shop that gives excellent service.

Ka
Review №48

Very friendly and helpful

Fr
Review №49

Good

Ch
Review №50

Excellent replacement keys

Information
25 Photos
50 Comments
4.9 Rating
  • Address:671 Englewood Ave, Tonawanda, NY 14223, United States
  • Site:http://buffalokey.com/
  • Phone:+1 716-446-1700
Categories
  • Key duplication service
  • Industrial door supplier
  • Locksmith
  • Safe & vault shop
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–1pm
  • Saturday:Closed
  • Sunday:9am–5pm
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