Excellent experience with Car Stereo One, getting my new car tinted. Brian provided excellent sales experience and was knowledgeable about all tinting options. Went with the Llumar IRX 30%.Installation was scheduled for the next day and took 5 hours, and Brian went to the next level, to give me a ride home in the pouring rain, because Uber wasn’t available.Larry completed the work, which was flawless. The Llumar 30% is a superior product to the 3M ceramic I had on my last car, and CS1 clearly knows how to get it installed right the first time. The Llumar IRX is worth the added expense and works to keep my car cool, as advertised. It looks amazing.
I went in to get subs and an amp installed a week ago, sounds great and I love it! Only problem with my visit was I brought it in at 12 and didn’t get it back until 12 the next day. After a week of having it installed this morning I was doing a deep clean of my car and in the back seat I find the protective positive cover for the battery broken off and under my drivers seat!! They broke my car and didn’t even tell me!? It was my first time coming here and I won’t be returning.
Stopped in the afternoon and 2 hrs later had full tint. Parker Lopez was extremely knowledgeable and great salesman. Already noticed a huge difference inside with the sun and temps. Very happy. Will be coming back for more upgrades to my sweet minivan! Thanks Jimmy and Parker.
On a 12-in subwoofer inbox and at was I told if the system was not matched did the warranty on the sub would be voided which I found out today therefore I will not advise going here since they dont tell you that sort of thing up front had I know that I would have had it installed in match at that time. The sub is clearly blowing I had turned gain down to almost 0 and still can tell its blowing. So I would definitely shop around other places. And its sad because I got here most of my teen years and never had a problem up until now. Definitely do your research people
This is my second vehicle they have serviced and I am still very much satisfied with their professionalism and timeliness
Came in for radio installation. Overpriced for one but once I got pass the price by the clerk assuring me that they use nothing but the best techniques to ensure the radio is working smooth, which after completed it was not. It took only 3 days for shortage problems to arise and I was also mislead on a few of the features I asked about before purchasing the radio. So I returned to car stereo one only for them to be insensitive of there mistakes and inconsiderate with my time. Was thinking of getting tint and a back up camera installed but after this experience and lack there of to make things right I’ll take my business elsewhere.
A pretty cool place. Can be very expensive, though. 😎
I havent been to this store in 20yrs. An back when it was on airport. I was Sponsored by carstereo one for Competitions. Now Ive grow out of that. So I came to the store for a better stereo for my GMC acadia denali. I asked for a poineer 4500NEX. But for some odd reason the last one you had on the shelf was not working. So I was offered a pioneer 4400NEX. Which was fine at the time. Becus I was told that as soon as you got your back orders in...id get a phone call to exchange the one I have for the one I wanted. Mind you I bought this back in the end of march of this yr. An Now it is JUNE. An I still have not heard anything from you guys what so ever.! I dont wanna be stuck with a radio I didnt wanted an yet was charged the same amount for a poineer 4500NEX. PLEASE FIX THIS ISSUE. ***Steve has reached out to me an hopefully things are gonna workout here soon. 🤞🤞🤞
Not a good experience at all. Started off ordering a car starter over the phone and had scheduled an install. Came from over an hour away just to have them inform us we needed all the sets of keys. They said they could install it, but couldn’t program it. Their excuse is because we did it over the phone. I was clearly displeased but let it go. They said we could come back later to get it programmed, and it wouldn’t take long. Well I now understand why they say turtle in the commercials. Because that is how fast that operate here. They also can’t give you times on how long it takes to do things. I can’t believe they can even turn a profit over there. You’d think they’d at least offer something for our hassle of driving back. Nope just Parker, Brian, Steve, and the turtle continue to operate that way. I will make sure anyone I talk too doesn’t go this way.
Great job on window tinting . Would highly recommend them to all my friends.
If you want quality service and excellent work than visit car stereo one and talk too Larry, not only did he fit me in the tight schedule but he also gave me a detailed description of what I was purchasing and made the process very smooth !
I had my subwoofers installed in my car here.they do amazing work and everything looks clean and done perfect
Would not recommend car stereo one to my worst enemy not only did I witness standing in line then try to charge somebody $500 to install a tape deck they also tried charging me $800 for a stereo that I bought at OReilly Auto parts for $150 they are absolutely crooks and I would not wish them upon anyone
I’ve had three vehicles worked on here window tinting new LED lights on two different jeeps Car Stereo’s I’ve been very happy with the way Parker took care of getting the job done and on occasion having to come back for follow up because something either I didn’t understand and he would go over it in details as to how it worked the guys who are doing the work did very professional job very clean. It is a very popular store with lots of customers the only problem I see is maybe the store itself could be bigger...the employees working there have always been very professional to me. Thank you guys for a job well done
Very friendly and customer service was Top notch
Staff was friendly well informed and super helpful love the new radio
Have done business with them for a long time recommended them and now extremely dissapointent I never give bad reviews but this one is earned they damaged my car I looked for 8 months for now im getting screwed around on fixing it lot of damage all I asked was for them to take their time .well they are fixing the headliner and doors and windows I will update my review if it all get returned to the condition I gave it to them in but make sure you take pictures before
Fast service and competitive prices
Great worker and great place to get to get audio stuff from
I forgot to add that Parker was amazing and very patient with me. Thanks again.
Purchased a Viper Remote car starter for my wifes Rav 4 for Christmas. and the install was scheduled for January 13th. My wife purchased and had a remote starter installed elsewhere on 12/24/20 (oh she of little faith in my x-mas gift giving), so I had no need for this remote starter. Car Stereo One offered a refund for the starter since it had not yet been installed, or said they would waive the $50 additional install fee for a keyless ignition vehicle, or a choice of other merchandise of equal value. So even though I have no installation experience to share, I appreciate that type of customer service and the options that were offered and will look to them for future car needs.
Everyone was really nice & I got in & out with no problems..... Thanks Steve... I do wish you all offered Military discounts...
Over priced and they dont give advice
Got my windows tinted. They were done much quicker than I was told. DO NOT USE A GROUPON!!! they will add charges and fees to make the price the same as without it. The verdict is out on how well they did. I still have to wait a few days until I can roll them down because they need to cure, which is fine. Dont bother with buying and using the Groupon discount!
The guys at cso are very helpful, knowledgeable, and cool to talk too... but most importantly they do good work and stand by their warranty’s. I’ve dealt with them on multiple occasions and always walk away feeling satisfied. Life time costumer for sure!
Over a year ago i got my windows tinted here and they still look perfect. I would recommend this place to everybody. Anytime i see someone with bubbles all over their windows im glad i didnt go anywhere else
I went to get window tinting on my vehicle, scheduled an appointment and put a deposit down. After booking a day a was assured that the wait would only be about an hour. The day of I came in on time waited an hour and my car wasnt ready. Then I asked well how much longer? They said oh your good it will probably be about an hour I say okay. An hour later my car still hasnt even been started on and then Im told it will probably be about another hour. I wouldt recommend this place to anyone I would advise to go elsewhere or just leaving your vehicle if you have no other options. The quality of their work is good I just prefer my time not to be wasted or played with.
Friendly staff fast service an nice invoronmemt.
Very UNPROFESSIONAL atmosphere and staff!
Amazing service every time! I’ve been here multiple times with multiple cars for window tinting and audio systems and they never fail to impress me! Always leave satisfied with everything working properly. Everyone there is knowledgeable and empathetic, especially Brian, that’s the man! Will be back in the future for sure!
As someone who has used this company for years on multiple different occasions I am highly disappointed in the service I received this morning. We had a remote start installed less than thirty days ago on my Kia Sedona and Im already having issues. The van wont stay running when I start it and the regular key fob is connecting to the auto start when it isnt supposed to. I paid for a warranty with it at purchase so when I called they said to bring it in at open 9 am and they would get me right in. Well, its now after 11 and were still waiting. I had appointments this morning that I had to cancel. With it being in the middle of Covid season getting an appointment for anything hasnt been easy. Im extremely irritated! Why tell people to come in right at 9 if you dont plan on getting them in right away? Im disappointed!
First off the system sounds great and the price for the equipment was correct as I had checked crutchfield. However I have had a problem with them on two occasions. The first occasion would be when I had my subwoofers installed. They ran the wire that powers the amp in two separate pieces, one ran from the battery to just about a foot away from the amp then they ran a foot long cable from the amp to the already connected cable crimped them together (see first two pictures) the problem with this is that the crimp camp undone and the subs went out. When I checked on them I saw the cable wrapped in electrical tap melted and sparking in the back. I fixed it by using a metal two-way connector that you screw from each end. I guess the $40 shop equipment wasn’t enough to afford a solid connection. The second occasion is I just had all of my interior speakers replaced with FoCals and ran to an amp, when all was said and down there was a buzzing coming from the speakers when the car is turned on and it gets louder when the engine is rev’ed. To isolate this problem they wanted to charge me more labor fees to fix the problem if they could even manage that. I guess the first $350 dollar labor fee wasn’t enough for them to make sure it was up to their “standard”. Overall I spent $2500 or so and I have had my carpet in my car burnt from a loose connection and a buzzing noise coming from my new system. The two stars is only for the prices on the equipment other than that their installation is very mediocre and downright careless.
I had several cars done at this place with no issues on my tints until now. My truck window tint was done in 15 min but it was a terrible workmanship 2 weeks later tint started coming off now I call to get it fix and they dont have time since Im coming back for warranty work . Now I know customer service at this place is nonexistent. Thank you car stereo one for really showing me how you treat your loyal customers.
Never coming here again. The guy gave me a estimate on hooking up a new amp with a new battery and a couple fuses for my subs and up charged me 648 dollars. He told me the estimate would have been around 450 dollars. Would not prefer for anyone to come here not only that. Something happened with my card and it double charged me of 648 dollars so I got charged up to almost 1300 dollars right before my bills were due so be careful with their system whatever they got going on over there.
Worst customer service ever. Dont keep their appointment times. They are full of sgit dont believe a word they say.
The customer service is good, but the quality of my window tint is very bad. I have been there TWO times (once to get my window tint and the second to get the window tint replaced as it was bubbling not even two weeks after getting it done) but now have have to go there a THIRD time to have the tint replaced again!!!! This is so inconvenient! While they are nice, the reality is that this should not be happening to me or anyone else. I understand mistakes happen, but this is getting ridiculous and very annoying. Lets hope THIRD times the charm!
Employees are great and they now what they are talking about but to way to high on price order online way cheaper for the same quality
Larry was great to work with he was knowledgeable, helpful and not pushy. He even got me in same day and I thought the price was very affordable. Highly recommend for car accessories.
Bought a amp wiring kit from here but once I got home and found out I could get it cheaper online I went to go return it and the guy at the register was so rude you could tell the guy was pised that I was returning the item wont be going back there again.
Called in the morning and they got me checked in when I got there, only took about 2 hrs to get my windows tinted which is totally worth the professionalism and attention to detail. Parker was very helpful and ill be back again.
Great price on window tinting and super fast, got my 2 front windows done on a 2020 ram and it only took them 20 minutes!
AWESOME customer service! I purchased a car starter 4 years ago. A month ago a friend replaced my ignition switch and inadvertently disconnected it. Car stereo one reconnected it at no charge!
Called and talked to Larry, he was really rude when all i was trying to do was get a remote start..geesh, i will take my business elsewhere!
My appointment was at 3 I’ve been here waiting no one has checked up on me. They told me when I first got here, I took a walk around when I dropped my car off came back and it was still in the same spot. Sat in the waiting room my car was still there. Once again no one gave me a heads up about how much longer. I’ve been sitting here for 2 hours going on 3 do not recommend very bad customer service and btw I’m still sitting here
To all my followers. Note If youre looking to upgrade a factory or a aftermarket car in deck receiver. I just recently had a single DIN car CD receiver put in, and I love the service. Very respectful staff and supportive answer questions.If you agree push left lower thumbs up button !
Ok but long wait time I was told it would take 2 to 2and a half hers for remote start install it too almost 3 and a half ... Not happy with the long wait as for the product great .
Waited to long and way over price
They do a great job on installation for both electronics and window tinting. Id recommend the high end of the window tinting. Its great.
As always another great job and customer service. Very quick service.
Do not recommend going here! We had appt today at 1pm the truck didnt get taken back until 245pm. The manager Parker just wanted to argue with whatever my husband said!! Very disappointed in there customer service today!! You dont argue with a customer!!
I had an appt set 2weeks ago for alarm system and aux cord attached to my radio. Didnt have my aux cord in stock! Even though my appt was 2wks ago smh. So he said we can still put your alarm in. Then 10mins later cones to me and says we cant put your alarm in because there system is down! I got off work early lost put on pay for NOTHING... and when I asked what be done for my inconvience? He said nothing. Make a new appt for 2 wks out Again. Also Manager isnt coming back til Tuesday SMH ...
Larry was a great sales person. Easy install, professional knowledge, showed me all options... will for sure be back
Go to blackout window tint in toledo .
Been coming here for years. Brian knows me personally so hes a big help was in there the other day since they moved locations and have to say the price of things have really gone up I probably havent been in the stor 3 maybe 4 years . They offer a number of services now. Will always keep coming back here.
Ive had services done on 4-5 cars at Car Stereo One. Their customer service is amazing. The window tinting comes out looking amazing! Wouldnt take my care anywhere else! :)
This place is a rip off and they do terrible work. I had them do one simple custom radio install and they damage my dashboard and were extremely rude. If I could give them negative stars I would.
Parker very rude Customer service skills -1my car was there for two hours and they didn’t even looked at itAnd my appointment was at 12 PM I took today off to get this done and my speaker blew not even three months after I bought it
Stereo sounds good sloppy work on the interior took back twice finally got window cranks to stay on all my hold down Clips are missing installers name was Parker managers name is Brian neither one was very helpful or friendly they just wanted my money. I wont go back there for anyting. Or recommend anybody to go there
Kathy @ Car Stereo One really helped my company out. Needed a rearview mirror w/monitor and rear camera installed in a company truck and she got it in that day, finished that day, and really great pricing. Jimmy the Car Stereo One tech did a wonderful job installing the camera and mirror to meet our needs. Our technician was back on the road same day and everyone was happy all the way around. Thanks Kathy and Jimmy!
I went to look into getting different speakers in my car. The young man who was helping me was very knowledgeable and helpful. He had a few suggestions and he was very patient. I will refer Parker Lopez to all of my family and friends. Thanks Parker for your help.
These guys were helpful. Got me a part I needed. It was a 75% markup, but hey - youre paying for the convenience, and thats how they make their money.The place is very well put together. If youre looking to shop car audio, this is a great place to check out.
Best place in town to get a Remote Car Starter...They are straight forward w/ product info/benefits, prices, install. Everyone else in town tries to SELL too much...BRIAN B. IS AWESOME! Gave me a GREAT DEAL!!!
Mike which is the store manager was just amazing. Was never pushy like other stores and answers all my questions. Not only did I get a system (no amp or subs) I also got my Windows tinted and I could not be happier. If I could give these guys 10 stars I would.
Had to replace my remote start fob, Brian at the Central Ave location in Toledo was awesome! Very helpful and patient, I wont be going anywhere else from now on. Thanks for everything!
Car Stereo One is the One place in Toledo to upgrade your car audio / car entertainment system! I have been dealing with them for over 25 years and they have never steered my wrong. They sell only the best brands and have the knowledge and expertise to back up what they sell. Stop in and see Brian, he will take great care of you and you wont be sorry. Best in Toledo!!!
Store couldnt put remote starter on my car for a cpl of weeks, and the manager didnt have a mask on.
I cant say enough good things about Parker, and Car Stereo One. My vehicle is nothing special, but its a new model. A jeep Wrangler JL. Other shops simply told me what I wanted could not be done. Parker went the extra mile to figure it out, and get a quality solution.I ended up with a new in dash unit, new speakers and subwoofer. It looks and sounds amazing. A lot of custom work went into figuring out this puzzle. I couldnt be happier. Thanks Parker and your team.I also got window tint done and that is also a 5 star job.
I know this has a lot of bad reviews lately, but I just went in to get two windows tinted and they were super fast. I didnt look, but I am guessing a half hour. They look good too. So my experience was good. Thanks you
Three months after install started having problems with amp overheating and smelling burning smell. Also, noticed distortion in sound. Took to different car stereo place to get second opinion. Said they used undersized ground and power wires and shouldve went size up in the amp as the one they installed was running at maximum power with what my speakers were rated. Amp had burnt up. Had to spend another $300 to get correct amp. Sounds crisp and clear now, no overheating. I feel like a place that does this many car stereo installs should have known better than to run my amp at max continuously with undersized wires... Will not go back.
On Monday I made a 3:00pm appointment to have a remote start installed on Friday. Got there on time and was told that they were busy and my vehicle may be ready by the end of the day. Said screw it, drove to TAS and they jumped right on it and at a much better price!
Everyone here is so helpful and knowledge in all their supplies. One of the most important things to me was the sales associate, Chris, did not try to push to buy more than I needed, just the necessities. They also worked with my budget and installed my stereo the same day! I am overly pleased with my purchase and give them two thumbs up!
I have been to this store to get car starters on 3 different vehicles as well as other accessories. First class service. Knowledge and professional staff. When I had a problem with my most recent install they had me bring it in the next business day and had it all fixed in about an hour. I cant recommend this place enough.
I have a car starter that I got several years ago, have been back 5 times to get it fixed, it will work for about 6 months and then just quit. The battery has not been disconnected and there is no other reason it should quit working but it does. Took it back for the last time recently and they told me it needed a new module which of course was no longer under warranty, the charge would have been $155 to replace!! What a rip off! Not going to bother.
Parker set my F150 up with great SoCal speakers, JL amp and subwoofer keeping the factory radio. Great sound and clarity. Great doing business with CSO. Highly recommend this set up
Good place and the customer service is nice
These guys are the best in town. Theyve been around for a long time for a good reason. Weve used them for years. Ask for Brian, he takes good care of me and my family when we need a car starter or anything car-related.
Came all the way from Michigan and happened to see this place on my trip to Toledo, stopped in and checked things out, was greeted by Danny, who was very knowledgeable and helped with everything I needed and more. Glad I stopped in and would definitely recommend this place to anyone. Had a great experience.
Very courteous, did a great job on my window tint. The job was done fast and turned out really nice, would highly recommend
I read the reviews, good and negative. I can say my experience was a great one. I saw that people stated that they were pricey. The price for the hardware was the exact same as the large online retail store. The install prices seemed very fair to me. The install was very clean and professional. A trim piece on the dash was damaged but they informed me well in advance. The cost to replace the trim piece probably washed any profit but they made it right. I would not hesitate to do business here again. Friendly. Fair and Professional was my experience with Car Stero One.
Super friendly knowledgable and fast! I walked in on my lunch break inquiring about getting my new car tinted and the gentlemen that helped me was fantastic! He was able to get me in and out same day at a great price! Im very pleased with the product and service I received and will be using them from now on.
Had window tint done about a week ago. They got it done very quickly and it turned out awesome. Parker is very knowledgeable and helpful.
Called day before and set up install for next day .Parker was awesome .thank you !!
Mike is great!!! Bought 2 alpine 12 SWSs and took them back the next day to swap out for the R series instead and he gave me a great price on a matching box and a Stinger dry cell battery. About a week later one of the subs blew and i spent all night freaking out just to talk to mike in the morning and he tells me dude no big deal bring it in and we will swap it out on the spot!!!! I do recommend them, Highly. Good prices, Great selection, Awesome customer service. All my future upgrading will be done there hands down!!!
They offer a wide selection of services here but Ive only used them for window tint. Their staff is great and their craftsmanship is superb. I recommend them to anyone I know looking for tint!
Been going to these guys since they were on airport. Super clean installs, The gentleman I usually work with John D or anyone on the staff I have worked with in the past never try to sell me more then what Im looking for and always the best selection of what I need for my car. highly recommend!!
Fantastic service by the sales team. Price could not be beat on the window tint job they did on my 2014 Charger, came out flawlessly. The waiting room could be improved for customer comfort. Great work guys!
It was AWESOME!! It felt like I knew you.my whole life thanks for the restuarant suggestion margs where Great!🤪 my system sounds amazing thank you so much!!! I would just come back to hangout with you guys!! Stay cool!
Great customer service. I recently went to find out about spray on bed liners. Brian took the time to explain the process, showed me the booth and answer all my questions. Great deal, and they did a very professional job.
Mike C. was awesome to work with. He knew exactly what we needed and had me in and out in a timely fashion. We have had 4 remote car starters installed by them and I wouldnt go anywhere else.
Removed old tint and put new tint on 2 front windows. Did it in 20 minutes!
Awesome help and knowledgeable staff! For the service and time it is well worth the money! Definitely the best place to get all your audio and upgrades needs for your car!
Excellent Customer Service. Very knowledgeable in the field, great communication from the guys up front and awsome work from the installers. All that combined with the price....... I wont yo anywhere else. Turtle on Steve.
I wanted an inexpensive, basic CD player. Was led to the premium systems first. Thought I was choosing an inexpensive system. After ring up was surprised to find out it would cost $245! I was asking what the extra costs was about? Happened to be something I wouldnt use or have. Finally the sales person Mec said they had a cheaper system. I felt he was rude and annoyed with me. I would have left but had been waiting a long time to get this done. I had an appointment and he wouldnt tell me how long this would take (took over 2 hours)!! I do NOT recommend this place. I will not do business here.
My family and I have been doing business with Car Stereo One for 20+ years. Weve always dealt with Mike, and have never experienced such a high level of customer service and professionalism in our dealings with anyone else, anywhere! We also cannot say enough about how happy we are with the quality of the products and the workmanship of the installation crew. For amazing sound systems for cars and motorcycles, to the best remote car starters on the market, and most recently for window tint, Car Stereo One is the only place we shop!
Mike was very friendly and took great care of me. There was no pressure to buy anything. They also had everything in stock to install my new radio they also tinted my windows and everything looks awesome.
I called on the phone the kid told me $200 plus tax for a car starter... only to get there to find out that it would be almost $300! $50 extra because of my push start...I asked him why he wouldn’t tell me this over the phone and he says “I normally do”. It was a joke needless to say I didn’t get my car done. Very unprofessional and rude I’ll never go back.
I went with a three because my car starter didnt even last me a full year. I purchased it and had installed by Car Stereo One in January. Had no problems with it or there customer service. Fast forward to September 10, 2018 (after leaving work); my car wont start. Not even with my key turning the starter. Very disappointed. The car starters are not worth the money, in my opinion.
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Excellent service, and very fast!!! Great window tint at a great price!!!