Everyone there was great, with Mike coming out to the car and helping me bring the printer in, and fixing the paper jam and testing the printer as well to be sure it worked ok. Karen also got me a great cup of coffee!! Truly a great place to bring your printer to. Agreed, not all printers can be repaired, but it is worth a try for sure....great company!!!
Erie Ink is an amazing company! Always great customer service and great service! Glad I found this company!
Super fast delivery, good service, and good prices. Highly recommend and the owner Chuck Huss is super friendly!
I’m so glad I stopped into Erie Ink after talking to chuck on the phone. I called with a few questions and by the end of the day I was setup with all the supplies I needed to get my printer up and running. Thank you to everyone at Erie Ink.
Erie Ink came highly recommended to me a few years ago and I have relied on them ever since!Chuck and Mike have helped me out several times on short notice... and have provided expert advice, prompt delivery service and reliable products.
I had a laser printer at home that was refusing to detect paper, so I gave Erie Ink a call after seeing that they offered laser printer repair. I spoke with the owner (I believe Chuck) and he diagnosed the issue over the phone (faulty logic board, not worth the cost to repair), but offered to have his technician take a look at it if I brought it in. I stopped by, and the main technician came right out and looked at it while I waited, confirming Chucks diagnosis. They didnt charge me a thing. They then offered some printer replacement options for me within my budget, including some recommended inkjet printer models (which they dont even sell).While I was disappointed that my printer had died, Im incredibly grateful that they were looking out for me and didnt want me to waste my money to have them take it apart and try to fix it, and that they were willing to make the best recommendation for a replacement, even if it meant sending me elsewhere. Great folks, and would happily recommend their business to anyone looking for a new printer, service, or ink/toner.
Nothing but great experiences. They always go above and beyond to be sure we have everything we need. Highly Recommend!
Very friendly had everything I needed
TOP NOTCH SERVICE AND PRODUCTS. We have been using Erie ink for 8 years. Very Knowledge, and Kind. From Expert Advice; like what Printer Model works or doesnt work with Certain Paper/Applications to FAST deliveries of Reliable Cartridges for our Printers - They are the REAL DEAL (and LOCAL)
Highly recommend! Excellent products and pricing with superior customer service!
Thanks for all the help! Great service.
We have been using Erie Ink for a number of years and are always satisfied with the level of service Chuck, Mike and their team provide. We have purchased printers and cartridges from them, and Erie Ink was attentive to what our needs were. They even deliver, usually within a day or two!Prior to purchasing from Erie Ink, we had gone through at least 3 color laser printers (about 1 every year or two) and a monochrome laser. We explained our needs (over 15,000 mono prints annually and about 8,000 color annually) and expectations for the equipment; we not only needed a work horse, but we needed something that wouldnt need ink refilled every couple of months. We purchased a couple of refurbished printers that are excellent on ink consumption. We highly recommend Erie Ink.
Always fast friendly service and they go above and beyond to help their customers. iDance APAC loves and appreciates Erie ink very much, as a non-proffit agency it is great to do local business with an awesome supportive company. We highly recommend them.
Love this company and recommend them!
Highly recommend!
Personal and professional service!
Great service looking forward to doing more business with them