Great rental company for equipment, always great service and very knowledgeable. Always helpful when looking for that certain tool that you cant afford for that one small job. Definitely will be calling them again for the next job, to rent some great tools.
Rented a track steer and transit level for my pool project. Great prices, and everyone there is always friendly and helpful.
Rented an aerator for my lawn for a couple of hours. They also provided a trailer for an extra $20. The equipment was in excellent condition and ready to go as promised. Everyone was very helpful. I did not mind driving a couple of extra miles in order to support a local business. I would certainly recommend them to both homeowners and contractors.
Very friendly and knowledgeable, I would recommend them to anyone
I have done around 25 rentals through Great Lakes and their service has always been impeccable. Of those 25 or so rentals, Ive only had a problem with 1 of them, and they not only solved the problem promptly, they didnt charge me for the rental.I would highly recommend Great Lakes Rentals to anybody I know.
Rented a tracked diesel powered auger from here. These guys got me all set up and on my way to get my job done in no time, and also helped me get everything unloaded when I was done. Cant wait to do business here again.
Everdry uses Great Lakes for our tool rental needs and also purchasing of bits. We always get excellent same day service!
Thats my go to place for my business equipment
Tim and his staff are so great! They are very knowledgeable in what they do. We called for help making a garden in our back yard. Tim suggested the right equipment and sent a very knowledgeable person out to help with the project. They cut the sod and showed us how to dispose of the extra sod properly. The project turned out great! We will be calling Great Lakes Rental for everything. The job will be done timely, expertly and for a great price! Thanks again to Great Lakes for making my job easy!
Excellent customer service!!
These guys are awesome. Way better rates than at Home Depot, always willing to work with you on issues, and friendly staff.
Ask ALOT OF QUESTIONS ON PRICE !! They will over charge u like u crazy!!! Not impressed at all
Always friendly and always helpful. Theybare the only place Ill rent from.
OUTSTANDING service and BEST deal in town! I cannot say enough about the positive experience I had renting from Great Lakes Rental located on 4329 W. Alexis Rd. It all started with Mindys friendly assistance in helping me choose the correct dirt compactor for my in-ground pool project and continued throughout the week with Jordans help in making sure I had what I needed to complete the job!This was the first time I rented tools and I chose Great Lakes Rental because they had the best rates in town. They certainly lived up to their goal to provide...customers with high quality brand name rentals at an affordable price.I highly recommend Great Lake Rentals for all your equipment rental needs.~Kathryn...a very satisfied customer~
Everyone there has been friendly. We have had a fair amount of work done on mowers over the years and they are great with getting you back out on your lawn quickly. We’ve rented other things from them as well and everything has always been in great shape.
Very pleasant staff, and a great place to rent from. They also sharpen chainsaw blades!
Excellent Service! I had a problem with a chipper I rented and Tim, the boss showed up in 15 minutes personally. Climbed in the equipment in business casual clothes and fixed it up right away. You dont see service like this much any more. Highly recommend. And they have everything, youd be surprised.
I have been going to Great Lakes for a few years now. I have rented a lot from them and purchased equipment from them. They stand behind the warranties of their Red Max equipment and have one of the best atmospheres of any equipment rental and mower shop i have ever seen. Tim has a great crew around him also. I am doing several landscaping jobs coming up and will be going to them for any rental needs i have. - Paul Wise/ Wise Lawn Care
Great place for everything you need! Went there for small lawn equipment repair. Service manager determined it was just a simple adjustment and did it on the spot, no charge! I will definitely be coming back for my next repair/rental/propane refill. Keep up the great work!
I was able to find the generator at Great Lakes at a time when a lot of people were looking for them, because of the significant wind damage. Great Lakes offered a fair delivery charge and rental rate and delivered the generator in less than an hour. Will definitely rent from them again, and recommended Great Lakes to another storm victim.
Friendly, knowledgeable, professional. Highly recommended.
The rates are affordable. The ladies up front take care of you. The equipment handlers load the equipment for you. Great company and Alexis location is awesome.
Very friendly and helpful staff. I always go here from my propane refills. They are fast. I have not rented any equipment here yet but have been very pleased with the service I have received.
Took in my Wright Stand On Mower for warranty work. Had an issue where I would go to start the machine and it wouldn’t start due to an electrical switch not functioning correctly. (Diagnosed it myself but didn’t repair due to being under warranty still). Dropped off machine and staff was helpful. 1 week goes by and I get a call saying they are having trouble duplicating my issue and only got it to act up once. I’m told by the technician that over the next few days he would “go back and turn the key to start the machine a few times per day to see if it acts up”. I say okay that’s fine. 2 weeks after I drop the machine off I end up calling to get an update and was told the machine wouldn’t act up, they called the manufacturer with no luck, etc. I say okay I’ll come get the machine and just keep an eye on it and try to record what happens if the issue comes back. Drive 1hr from Michigan to pickup my machine and I’m hit with “since we couldn’t file a warranty claim, we have to charge you a $54 diagnostic fee”. Ummm what? I was never told this would be the case if they couldn’t warranty the part and $54 to turn a key a handful of times? Needless to say, I will not be going back to this location for any of my repairs or to purchase another $7,000 machine and will have to stick to fixing my machine myself until another Wright Dealer opens up closer to home.
Always fast, friendly service. Equipment is always clean. Great prices!
So far all positive experiences with them. Ive rented twice, a skid steer and concrete buggies and although i had an issue with one of the buggies they made it right. By far the cheaper prices compared to everyone else in Toledo.
Always fast and friendly service!
Friendly people, big selection
I have never been talked to like a child in my life like i was talked to in the 5 minutes i was at this place so unprofessional.This place sounded so sexist just because a girl comes in to rent a lift (but im sure if i was a guy he would not have said the things he said.
Tim (the owner) is a great guy and very very helpful. Known him for a few years already and will continue to do business with him in the future!
Best place around to rent! Everyone is helpful and pleasant. Always a smile in comparison to the place on Dorr where everyone has an attitude. Keep up the great work GLR. I know your business is not an easy one!
Mindy is awesome and always looks out for us at tridim!! Thank you great lakes
Made online reservation for 2 banquet tables and chairs. No one ever called finally had to call them they said they were out now and had to rent round tables instead. Went to pickup at location in Perrysburg they werent there. Told they would be sent to that location in the afternoon then they changed their mind and said they would deliver them after 3pm. Waiting now since 3pm it is now 7pm. No one has shown and they are closed so I cant call to see what is going on. I have used this Co in the past to rent equipment for local remodeling business but no more. I dont appreciate businesses that lie to me. In the morning I will update this review and if they dont take care of it I will be getting my deposit back.
I have found Tim and his crew to be very experienced and professional over the last 5 years. A1 customer service and prices are more than fair.
I filled my tank for my gas grill. They have all sorts of rentals from tents to supplies.
Great service and prices. They have what you need.
These guys are the niiiiiiicest people!!!! And prices are great, I will always rent from them!!
Great guys. Had just what I needed and when I needed it. Good, fair rates for equipment.
Awesome service. Maintenance & troubleshooting, theyre the best.
Unhappy with their service. I accidentally forgot the $1 spoon when returning my item and they charged me $8 because it was not returned. I was unhappy with the way the situation was handled and plan on using another rental company for my services.
Staff is very polite and helpfuln
Tim and his staff are good people
We use them often for tables and chairs. We wouldnt go anywhere else.
Great customer service
These guys ROCK!! They get things done!!
My go to place to rent anything!
Great service and equipment
Extremely rude