This new location is so convenient for our family and extremely accommodating. We had a camping trip emergency involving our brakes and they were immediately willing to service us on the same day getting us back on the road and onto our trip when multiple other business had turned us away. The customer service we experienced was top notch and we will be using them again. Thanks JB and team!
Always the best from brakes plus.Wouldnt take my car anywhere else.Thanks guys and gals.
This place is very fair and honest. They fixed my brakes and changed my shocks and struts in less than a day. Fair pricing and the sharks have a lifetime warranty so if they ever go out they will replace them for free
After visiting other Brakes Plus locations to see certain technicians and or employees for service, I was inclined to follow the new store manager JB from his old store to this location. And hands down 10/10 recommend! All of the staff are friendly and professional, service is done in a timely fashion and with no run around! I feel so comfortable bringing my vehicles here and recommending to all friends and family! We will definitely be back!
When I walked in I was pleasantly surprised about all the new specials this store has going. The staff are friendly and the new management is well informed. Cant wait to come back for more service
JB and his crew are awesome!!! They are always so nice and helpful and explain it all to me!
Thanks for helping with my 2006 Dodge wheelchair van! Great experience. The front end managers were all super professional and patient. Always a fan of Brakes Plus. Very happy this newer location lived up to my expectations based on other locations.
Brakes plus has been the only company that has genuinely had my best interest at mind when it comes to my vehicle and I cannot stress that enough. I experienced a coolant leak 4 days after taking my vehicle to the dealership and got a rough estimate for the repairs that did not sound right or reasonable. All I did was present it to their excellent General Manager JB and he set me up with a more reasonable estimate and assured me that an inspection would be provided to even guarantee these repairs are necessary. This has been the most professional experience I’ve dealt with since this happened and so I hold Brakes Plus in high esteem! Can’t go wrong with them!
I had my front and rear brakes worked on. They were fast and efficient.
Great customer service and very friendly staff. JB went above and beyond to help get me all of the discounts applied to the services I required and got my vehicles taken care of in a timely manner. I appreciate the excellent dedication to customer satisfaction exhibited by JB and his technicians and will be coming back for sure. Thanks for a very pleasant experience!
Amazing service, very professional and great customer service. Would highly recommend taking your vehicles here for your service needs. EJ was so friendly and made sure he went over everything in detail to make sure the safety of my vehicle was put first.
What a great experience! From the GM Shane to the Tech that worked on my truck Mateo, I had fantastic service. They were able to get me in for a last minute alignment and the price was very reasonable. The alignment on the truck feels/handles better than any other place has ever done, and thats even with aftermarket shocks and struts. It was my first time using brakes plus and it definitely will not be my last at this location for sure. Thank you!
All staff was friendly & professional. Work was completed in a timely manner. Vehicle runs much better.
My husband Bob called & got an appointment right away. Outstanding customer service, detailed what service was needed. Accountability & outline of trained professionals working on our vehicle. Answered all questions. Follow-up and easy payment process. I would truly recommend them to everyone we know.
Devin- I’m not a bot! My parents go to Firestone, I started going to Brakes Plus and I couldn’t have made a better choice with coming here! They treat me well and they are all very nice and very hard working! I was helped by Shane and he was absolutely fantastic! Loved your energy!
Great store. Staff is professional and timely with repairs. Got me in and out real quick
I live across the street from a different location of Brakes Plus, however the new store off Quebec is simply, THE BEST!!!! Shane was great, super personable, very reasonable and willing to work with you. The crew was fast and efficient, had me in and out, and took the time to actually explain things. Super grateful!!! 💚
Honest, helpful, and knowledgeable! I took my car in because the dealership said I needed a new drive belt and Brakes Plus had a much lower price to get the job done. After bringing my car into the garage to look at it before beginning the work, they saw that I didn’t need a new belt after all. They immediately called me with the good news. I really appreciated them being so honest and saving me money! I am a customer for life now.
Great experience. thank you Shane for the five star treatment. we were able to get our car in quickly - same day appointment. Shane called me back within 20 minutes for an estimate. We were the last appointment for the day and they were able to get it done. thank you!
The absolute best customer service. People are extremely helpful and willing to work with you. I absolutely recommend brakes plus on Quebec over any other place. Ej helped me the first time i came, he was excellent. The new manager Shane helped me this time. He was also excellent. I give this place a 5 star rating.
Matteo and his team were professional and knowledgeable about the services performed on my car as well as things that also needed to be addressed. After going to Service Street for so long and being ripped off left and right, it was refreshing to be in the presence of actual professionals that weren’t just giving me a high outrageous price while not even looking me in the eyes. There wasn’t a garage full of smoking mechanics or blaring music. It was a nice and clean environment from the outside and inside. I would highly recommend going to this Brakes Plus- they do much more than brakes!
Highly recommend! Very friendly and was honest about what I needed done.
Excellent service! Honest evaluation. Much appreciated hard work. Thank you so much for all you do! I will definitely be returning to this Brakes Plus!
We had an emergency situation the the service was phenomenal, very caring, very devoted and appreciate the time and effort they made for our situation to happen. Very happy with this place! Highly recommend. Thank you.
Shane and his team are amazing. They were all so friendly and knowledgeable even taking the time to explain to me what was needed and why. Definitely going to be my new place for service!! Thanks guys!
Felt welcome from the moment I walked in. Family Friendly environment. They even walked me back into the shop to show me further details on my vehicle during my oil change!! Manager Shane Marks and his crew were awesome. Would definitely recommend and will definitely return!!!
Worked with Shane who was very courteous and professional. Came in for wheel alignment and the store did not disappoint. Highly recommend this store if you need any services for your car.Sabine Summer
These guys have done amazing! Took our truck in for an oil change and got great service. Two months later had a complete tune up done not only was the communication great while they had our truck but they also picked us up when the job was done it’s the only vehicle we have! Will 100% be returning.
Update: Just sent in my car for a FREE A/C check that is advertised on their window. They told me they would call me and confirm with me any service that’s needed with a quote. The only call I had received was that my car was ready to pick up and that I owe $80 for service I never approved. Definitely feel taken advantage of as a young female client. Will not be going here again.Also, the only reason they have such good reviews is because the first 6-8 weeks they were open, they gave a significant discount to all services if you left a 5 star review. Keep that in mind…
Brought my truck in for maintenance and repairs and everything was addressed in a timely and professional manner. Great customer service and they ensure that I received the best deal by taking advantage of all current promotions. I would highly recommend this location!
I had called after scheduling an appointment because my brake light was on and I couldnt figure out what the issue was. We had already had my car serviced a couple of weeks ago. I wanted to get in sooner if I could, and the manager Shane said absolutely! They were able to look at my car right away and they were quick to address issues.
Honest, helpful staff. I have had great experiences both times we’ve used their services.
Shane and his crew are professional and super helpful and honest. They actually brought me in the shop and showed me what was going on with my breaks which made me feel so good about their service and that they are trustworthy! Thanks Shane, I appreciate you making sure I’m safe on the road!
Shane, the manager, did a great job! I was in and out with great service. I had the front rotors and brakes changed. They are friendly and go out of their way for you. I highly recommend them.
I came in with an appointment to get my brake pads checked and replaced. The manager, Shane, was very friendly and and was able to get the work started promptly. He told me everything I needed to know and explained the reasons why. All the employees ensured the safety of me and others by following current COVID-19 guidelines. I plan on coming back in the future!
The people at Brakes Plus @ 129th & Quebec (Thornton) were very efficient and helpful. Especially E.J. Kaneta the customer service manager was very knowledgable and he explained very clearly how much work was involved. E.J. had my truck in and out quickly and I was back on the road. Thank you to Brakes Plus and E.J
Great group of guys over there! Had my daily in there for some basic maintenance, and EJ was very professional and showed me everything that was wrong on my car. He took his time making sure I understood what was wrong and why it was a problem. Ended up getting a really great deal on some struts and shocks and my brakes. Definitely my new go to place!!
I am blown away by the honesty! It’s hard to find honest people these days. I went in expecting to have all my pads and rotors replaced, when they called they said my breaks were still good in the back and not to bad in the front. The grinding I was hearing was likely a rock. They asked if I wanted to still get my brakes done I said yes the front please since they are on the edge of needing to be done anyways and the back were still good so skip those. When I picked my car up they surprised me with discounts! EJ is who helped me out and he was kind and didn’t pressure me into things that I didn’t need. Honesty and EJ won my business for life. 5 stars! Highly recommend! Thank you guys for everything! Can’t wait to see you for my next oil change!
My new go to place!.... their honest and I got a lot done for less then other places where gonna charge. I recommend them. I got my alignment my brakes oil and struts. Thanks guys.
This new brakes plus is amazing! The staff was so friendly and kind and really took care of me. Matteo and EJ were great communicators and did everything in my best interest. Everyone got to the counter fast, answered the phones quickly, overall great service. Good people and good prices, I will definitely be back!
Very nice, clean shop with lots of awesome people willing to help out! Will definitely be coming back!
I highly recommend this place. This is by far the best service I have ever received at any shops. Get the the manager Shane he is awesome. I will be going back here for many more years to come.
Ggreta service in a timely matter, would definitely recommend to others
Such a friendly staff, I love doing business with people who put people before profits. Shane was eager to get us in and out quickly so I could get on the road without missing a beat. Clean and modern building, will definitely do business here again!
Wonderful experience at this location! I’m new to Colorado and was in need of finding a shop my wife and I could take our trucks in for service. EJ was very friendly while checking me in, then I was pleasantly surprised how non pushy Matteo was about the problems with the trucks suspension issues. Very knowledgeable and no hassle. Great group of people they have over there. 10/10 best experience I’ve had in a shop for a while!
Staff is friendly and welcoming. Got my car taken care of quickly and didnt charge an arm and a leg for the service. Thank yall! Ill be coming to you from now on!
Ive had two cars serviced at this location and was very happy with their speed and professionalism. For brakes, oil changes, and suspension work, I couldnt have been more happy. So far I havent found a job that took them more than half a day to turn around.
I would highly recommend this store. the staff was amazing! fantastic customer service! i will definitely be returning to this store in the future.a huge thank you to EJ kaneta and the staff that helped work on my truck,i greatly appreciate it!
Even though I don’t live in Thornton, I’ll be coming back to this location. EJ was great at explaining my car issue and gave me excellent customer service.
I went a couple of weeks ago to get my brakes changed. The service was excellent. They happily answered all my questions. The service was fast and efficient. I will definitely be coming back for my car service. Thanks so much for your excellent service!!!
I went in to get my brake system checked because my car was making so much noise. After they checked my checks it turned out i needed more parts renewed than i thought, so i absolutely did not have the funds at the moment so i was about to walk out the door with just an estimated bill when they told me that they were going to help me out and replace the rear brakes and drums on my car at no cost to us. With that being said, i really appreciated the kind gesture, and i will absolutely recommend this brakes plus location to anyone! the people are very friendly, professional, and get the job done quickly!!!! very clean environment and all around i had a great experience with this location. I definitely will be going back to this location for any work i need done!!
I went into brakes plus. EJ was understandableand and knowledgeable. He got me in right away, got the job done right, efficient and professional. I highly recommend.
I was pleasantly surprised by the customer service when I was there. The management especially, making sure to make you feel welcome and ready to help.
In and out quickly, I only asked for an oil change and thats all they sold me. I appreciate the no hassle business
Listen, this is the only place you should go to have you car serviced. As a female it can be difficult to trust a service center, but EJ and the people here are legit. They always provide you with honest service. Fast and reliable. Real friendly people, I’m for sure a return customer and recommending this place to any person who needs work done on their cars. Appreciate you!
Ive been here twice. Not only is is close to my house but the people are so nice.
Took my vehicle in for a full brake job, oil change and several other things. Job was done in a quick turn around time. Jason N is the main employee I spoke with and highly professional. Very thorough with explanation on repairs. Definitely recommend him and this location. Thanks guys for fixing these issues quickly for me.
Everyone was super helpful! Shane was very polite and helped me get my car back to not squeaking! Thanks guys!
Newish shop in Thornton but same great service. Fast in and out for a new quiet ride.
They did an amazing job, EJ and Shane were really great and fixed my car perfectly. They were really accommodating! I will definitely be coming back!
Great service good prices overall recommend for all car services
They are very nice here! I will always come here for my car repairs! Shane is very polite!
To start off, Matteo took care of all of my car needs and concerns. He is very knowledgeable and being a girl with no car knowledge, I trusted him with my car and thats rare to find theses days. He explained everything to me and didnt try to sell me any extras that I didnt need. Very clean and sanitized (which is something we can all can appreciate) and everything got taken care of in a timely manner. 10/10 would recommend.
I was very impressed by the customer service I received. The manager, Shane, was very knowledgable, understanding, and professional. I could tell that he genuinely cared about all the customers he interacted with.Additionally, Mateo was thorough in explaining some of the issues my vehicle had. The store was extremely clean and everyone was very friendly.
Shane is awesome! They were really helpful and accomadating at this location! 5/5 stars. Would give more if I could!
Jason, EJ and the staff at Brakes Plus were fantastic to work with. They were honest in the work that needed to be done on my truck, showed me what needed to be done and answered all of my questions. I would recommend them to anyone who needs a honest assessment for auto repair and/or routine maintenance.
EJ the service manager was very friendly. He provided amazing customer service and explained everything to me about my vehicle. I will be sure to refer my family and friends to this location!
Good team of guys, helped me out in a pinch
Mateo took exceptional care of me and my car. The whole staff is professional, timely, and friendly. I will be returning here next time.
Great customer service and very knowledgeable
The manager, Shane, is A+ in customer service. The oil change was done quickly, I already scheduled my 2nd vehicles brake service. This is my new go-to shop.
After calling around for hours to get a oil change with not only long wait times and or no availability, was lucky to find Brakes plus . This new store was my savior . Shane was so very kind and helpful . I not only had my vehicle but also my daughters . Oil changes for both and had amazing deals running . During there inspection discovered that my brakes were bad as well as my daughters rear brakes . Not something we want to hear but made the process a little easier by discounting those repairs also . I highly recommend visiting this new store and don’t waste any time on all other places around that you cannot trust and highly overpriced . Thank you Brakes plus and Shane for making my day a little better .
The crew here did a great job on my brakes. Ill be checking them out for other services as well in the future. They work hard with integrity I would recommend them to my friends and family.
Went in to Brakes Plus for a brake check because my breaks were making quite a bit of noise. Matteo checked me in and was very nice and knowledgeable as well as showed me everything wrong with my car. They didn’t sell me anything I absolutely didn’t need and made it clear what was needed and what was due for mileage reasons. Great group of guys over there 10/10 will go back. Thanks Matteo!!
Great service. Was in and out with work done in a very reasonable amount of time
JB did good with working with me. Git a ride home while they fixed my brakes
I went here to get an alignment. They did great, and they did it pretty fast too.
I went in early in the morning to get my lights looked at, Shane was very professional extremely nice and helped me out with everything, I highly recommend
Got me in quick and efficiently for an alignment, cannot complain
Had some loose wiring I needed cleaned up. Logan took me in real quick, and had my shoddy wiring looking professional, like it was never touched. Amazing people at this location.
EJ was very polite and helpful not to mention very knowledgeable when it comes to cars. He had my oil change completed in less than an hour. Thank you EJ for the wonderful customer service!
Super friendly and quality work at a good price! Definitely recommend
Good service and employees make de place feel friendly and comfortableLooking forward to come back on the future
The customer service was beyond impressive! I can not believe how helpful and kind the manager was. I will return for all of my future maintenance!
Fast and very professional. I appreciate how well they took care of me. Matteo was especially helpful and very knowledgeable. I will be returning! Thanks!
Jason and the entire team are here to assist with all your vehicle needs. Amazing service. Prompt and Welcoming. Thank you Jason and will be back as well as recommending all I know to your location.
Everyone near 128th and Quebec this shop is now open. Just had my oil changed 4 wheel alignment and breaks and rotors changed. My wife’s car feel brand new. The staff here are great the Front staff was very knowledgeable and very respectful giving this place a big thumbs up. I will be making this my regular shop.
Ej and Shane took great care of me!! Awesome customer service 👏
I recently went into Brakes Plus for an oil change on my vehicle. I was greeted by a very professional service manager Mr. EJ Kaneta. He was very thorough with his explanation during my visit, they were able to get me in timely and I was back on the road in no time! Thanks Brakes Plus, I will definitely be referring this location to all my family and friends.
Phenomenal, fair and honest service. I will be bringing my vehicle here for all future services.
Best experience getting my oil changed. Didnt wait long and everyone was so nice 😊
AMAZING SERVICE!!! This was the best experience I’ve ever had, Matteo was very professional and so were the other employees I interacted with. He got me in and out quickly and explained to me thoroughly that my nug bolt was stripped and replaced it for me. I highly recommend this Brakes Plus to anyone near the area. In addition, it is next to a car wash and Walmart but the service alone is enough to come here! Really appreciate you guys.
Everyone here was awesome!! Very professional and customer service was one of the best! Id even go so far as to compare them to chic fil a!! Which now Im hungry. Guess where Im going?!?! Lol
Excellent service, Professional and friendly. I will be recommending my friend and family come to this location.
Left my air box open after an oil change. They didnt seem to want my business, manager just kept trying to tell me it would take too long.
It was my first time calling Brakes Plus and I have received exceptional customer service from a very knowledgeable service manager who I believe his name was EJ. He not only listened to my concerns but was very patient and professional throughout the entire call and was not pushy at all. I know my vehicle will be in great hands. Thank you Brakes Plus!
First time visiting Brakes Plus today...they did a great job, they had the best price and Jason was super friendly. Well definitely be coming back!
Amazing staff! They tell you exactly how it is & make sure you get problems fixed the right way. Cannot recommend enough!
Great service! Staff was very welcoming, service was quick!
Shane was the man! Best costumer service and professional, he helped me out a lot I would really recommend this place!