Love love love the new hardwood floors New Horizons installed. John was fantastic and helped us pick out hardwood floors that would work the best. We had originally picked out some from a big box store and John was honest about the poor quality product we were going to install if we used those. I felt taken care of and informed throughout the process! So happy we choose them!!
Everyone associated with this job were very professional, timely and courteous. They did an outstanding job of remodeling our staircase and flawlessly laced in the new wood floor with our existing wood floor. The tile installed in the laundry room was also done beautifully! We would highly recommend this team for your next remodeling project.
John Kramer was professional, responsive and fair priced. John’s installers were professional and pleasant to work with. I will be using Horizon for additional improvements to our home. Regards Chris R
New Horizons Flooring is an outstanding company. This company did an amazing job installing tile planks-that look like wood. They did 7 rooms, stairs and an impressive hand railing that goes into the downstairs. The workers are hard working, reliable, courteous and very professional. We have gotten a lot of compliments on the finished job. We would highly recommend this wonderful company.
Three projects completed so far, everyone with a 5-star customer satisfaction rating!I truly value the relationship with this elite contractor that has consistently demonstrated exemplary professionalism and dedication to doing high-quality work for a reasonable price.While our projects were very important for me and my wife, they were by no means large projects for New Horizons Flooring. However, the personal engagement by the owner throughout the projects, including assisting with material selection at the supplier, and then taking the time to stop by before each job was completed, have made a lasting, positive impression on us.The crew members were always on time, respected the cleanliness of our home and took the time each day to clean-up and pack-up their work areas.Great work by John and his entire team. Well Done and Thank You!!
They did a fantastic job! Did it quicker than we agreed upon. I don’t usually go on like this but they are Absolutely worth it. We are going to have them back to do the upstairs. My wife trusts them in our house. Ask for John. You won’t be disappointed.
New Horizons did a superb job installing new hardwood flooring a feathering it in with the existing hardwood flooring. It was a turnkey job from moving the furniture out, installing the flooring and moving the furniture back in. We are extremely happy with the quality of the work and the final results. It feels like a new home.We recommend New Horizons and plan to use them again for another project in our home.
I was very happy with my new floor install. I chose white oak solid hardwood with a whitewash finish and couldnt be happier with the results. The oak flooring was installed with out any cracks in between the boards and the overall appearance was consistent and smooth. The workers were professional and efficient. I would use New Horizons Flooring again and would recommend this company to others.
John and the team at New Horizons Flooring lived up to their great reviews! We couldnt be more thrilled with our results. We took on a pretty big project with a master bath remodel, fireplace (downsizing) and flooring refinish all in 4 weeks time. John and his team of craftsmen got the job done on time and on budget. Even with unexpected plumbing issues, John kept the project on task. The plumbing company they work with - To the T Plumbing & Heating was also top notch and worked miracles with moving plumbing and return vents as part of the fireplace downsizing. During the remodel, we had a pipe burst in the kitchen, totally unrelated, and between the plumbing company and Johns crew, we didnt miss a beat! Our floors turned out better than we could have dreamed, which was a little tricky with a maple refinish. We highly recommend New Horizons to anyone looking for quality work. We lived with construction for a month, but every day the site was left clean and organized. Id also like to say thank you to John for being incredibly patient with me as Im very detail oriented and threw in a few design changes along the way.
New Horizons Flooring refinished my existing wood floor and installed new wood floor in my dining area. It looks amazing, all looks brand new and I love it! They were great to work with and I had no problems with them at all! Would highly recommend their services!
New Horizons flooring installed hardwood flooring for us upstairs. They also removed the carpet on our curved staircase and installed hardwood treads and risers on our staircase -- it looks beautiful and is so much cleaner than carpet on the stairs. They office was very responsive with responding to questions and calls. The two employees performing the work did a great job and answered a lot of questions I had about the work, and timing. The team was responsive to ideas that I had mid-project and accommodated a design change. Overall, I am really pleased that we choose New Horizons for this hardwood stair and flooring project.Pictures to come once the staircase painting is completed.
I am so thrilled with the tile work done and the whole process. Communication was great. The price was reasonable. Everyone I had contact with was kind and respectful.
John and Seth at New Horizon handled biz. as a quality contractor should..which is hard to find these days. There were some initial quality issues with the Wood from Demver Hardwoods (SUPPLIER), but New Horizon Flooring tried, and tried again to make sure we were happy with the install. They made things right, and that is all you can really ask for when finding a flooring installer.We thank them for their efforts, and recommend them for integrity, reliability, and communication. They do appear to know what they are doing more than the other guys out there. Dont trust Just anybody when hiring a contractor (as we sadly learned) but DO TRUST John at New Horizon Flooring Company....thanks guys...
Of all the contracted services I have used, this is the only company I trust completely. This is the only one I am completely satisfied with their work. They listened to me, my requests, and made sure they completed the project to my satisfaction. Other companies wouldnt even tackle the project! I would highly recommend New Horizons!!
True professionals. Based on the superb job they did in our community clubhouse, we had New Horizons replace the wood floors in our home with wood grain porcelain tile. The team who did the demo and installation was highly experienced, hard working and took obvious pride in doing a quality job. The team arrived on time, put in a full day’s work, and made provisions to provide us access to our rooms and facilities. The FloridaTile they installed was of excellent quality. Because the tile had variegated wood tones, the installation team made great effort to place tiles in a random pattern. After the tile was installed, the painters did an incredible and quick job of finishing the baseboards. We are ecstatic with the new look of our home.
We had New Horizons Flooring install laminate flooring in our basement and on our stairs. They were very professional and did quality work. We were very pleased and would highly recommend them.
Our wood floor is now repaired, beautifully re-finished and new 4” baseboards are installed in the kitchen, living room, and hallway. Unfortunately, we bought a new washer and dryer and the washer was not installed properly and water went all over the laundry room floor and adjacent kitchen floor causing damage. John was good about coordinating the removal of the washer and dryer, tearing out the damaged floor, drying the sub-floor with a huge fan, inserting new flooring and sanding and finishing the floor. His employees, Seth and Andrew were hard workers and both did excellent work. I highly recommend New Horizons!And yes, the retailer paid us for the repair to the damaged floor.
New Horizons re finished the original hardwood in the living room of our 1962 home. They did a great job. This company was very easy to work with.
We love New Horizons! We had used them a few years ago to do finish-in-place hardwood on our main level. It turned out beautiful. From beginning to finish they were on schedule, and very patient as we debated what stain color to select. Then, recently, we just had them do our staircase - everything, wood runners, new modern posts, new hand-rails, and iron balusters; it looks so modern. In addition, they replaced all our interior doors and frames, framed our interior windows, replaced window seats, painted, AND completely re-did our master bathroom - simply gorgeous! Tiled shower, tiled floor, light fixtures, and a stunning sunken sink with quartz counter. What I couldnt believe, they said they would have it done in 2 to 3 weeks . . . and they had it all done as they said they would in 17 days (under 3 weeks). We were really amazed! John, the owner, was in constant contact with us to make sure all was going well - which it was - his team arrived on time, left on time, cleaned up every day, and were productive the entire time they were here. We still have some remodeling to do, and John with New Horizons will be our team. Trust me, weve worked with many companies over the years - and NONE compare
John and the New Horizons team were all great people to work with, they not only went above and beyond to get the job done, but are friendly, reasonable, and trustworthy! For any future remodel needs, Ill always check in with John first!
We close New Horizons Flooring after visiting several other flooring businesses. The selection, and the knowledge and friendliness of the staff convinced us to go with them. The process went perfectly as planned -- on time, and. beautifully!! When we get ready to have wood flooring installed in other areas of our home, we will go directly to New Horizons.
We were looking for an honest and trustworthy partner to help refinish our hardwood floors. We had 5 estimates done with various companies and liked John @ New Horizons from the get go. Hes straight forward and will treat you with respect. No unexpected costs or uneasiness throughout the process. John and Dan did a wonderful job on a difficult project to remove an aluminum oxide finish from a soft wood floor and refinish it. The end result looks great and brought new life to our beautiful wood floors! Thanks new horizons flooring for a job well done!
Again New Horizon delivers! This is our 4th job using them and they did a great job gutting and rebuilding/tiling a basement shower from the ground up. Looks amazing and we are thankful for Jason and Ryan’s hard work. Thanks to John for his insight on doing the rebuild right.
If you are looking for a company to refinish your wood floors, look no further. New Horizons Flooring did a great job refinishing our hardwood flooring. They are very professional and cooperative from start to finish. They changed the contract several times for us with no difficulty. Our indecision, not theirs. The workers were friendly, efficient, cleaned up when finished, kept us informed on the progress and schedule, were on time and did a great job. We have another project coming up soon and New Horizons will be our contractor.
We loved our experience with New Horizons Flooring. Excellent work and customer service. Everyone was courteous and professional. They let us know what to expect and when to expect it! We had existing flooring repaired, and new flooring installed. Everything was done on time. And the workmanship was wonderful! We highly recommend New Horizons Flooring!!
NH installed a heated master bath floor and completely rebuilt our shower. Additionally they redid or laundry. All work was performed vey professionally and we were very happy. We recently sold that house and they were features that we promoted as upgrades!!
Had our wood floors refinished and our ceramic tile removed and replaced with luxury vinyl. Everything looks great and is holding up well under the traffic of 4 dogs and 3 kids. Communication could use some work as it was hit and miss but not bad enough to warrant less than 5 stars.
We had a great experience with New Horizons Flooring. They removed our original carpet and wood floors and did a terrific job putting in new wood floors. The workmanship exceeded our expectations and the floors look better than we could have imagined. They were very professional and were on time and on budget. Doing flooring work in a high rise building isnt easy, but they did it without issue. We recommend them to all our neighbors.
I highly recommend this company! We had new hardwood flooring installed in two rooms and existing hardwood restained and finished to match. The work was done on schedule and budget. The people were professional and very easy to work with. There were two small problems, but they came back twice to make everything exactly right. The photo shows the area where new wood was blended into the old.
We had New Horizons Flooring repair and refinish the hardwood floor that was in about half of our first floor. We also had them install new hardwood in the other half of the floor so that the entire floor is now hardwood. NHF was very easy to work with. The results are great! They perfectly blended the old and new wood floors and stained the entire floor. The floor looks outstanding. I would definitely use them again.
New Horizons gave us the best price on replacing our tile floors in two bathrooms. The one bathroom had a poorly installed sub floor and they fixed that perfectly. We were highly pleased with their work. Absolutely professional all the way around- start to finding. Highly recommend.
John and his crew did an excellent job. Made the remodeling of two bathrooms less stressful. Places that John used for selection of tile, granite and fixtures were quality places. This remodeling was the second time I used John. The first time was for the installation of hardwood flooring which his team did a great job.
New Horizons was fantastic to work with and are very professional. They did a terrific job installing a new wood floor and replacing outdated stairs and railings. The crew that showed up were always on time and respectful and I had no issues trusting them with access to the house. We continuously get compliments on our floor and always get asked who did the work.
I was very happy with the work New Horizons Flooring performed. I am very particular about the work and always want to use vendors that are detail-oriented and thorough. I was extremely happy with the level of communication and the effort taken to ensure I was happy with the finished project. I would use again and recommend to others.
Did our entire main floor. Beautiful hardwood floors now. Did a great job. Very meticulous. I’ve had them for at least six years now. Lasting perfectly.
John and his entire team were awesome to work with from the beginning to the end. Excellent attention to detail and their expectations and desire for a flawless finished product outweighed my own. They were easily able to match my existing hardwood floors and the tie in from new to existing is flawless. They also replaced all of the railings and spindles and the finished product is amazing. Would definitely recommend to anyone and I will be definitely calling them in the future for any other needs that arise. A+++
We have used New Horizons Flooring twice now. Both times to replace existing carpeting with hard wood flooring and refinish existing hard wood flooring in our home. Both times we had exceptional service. They were professional and very friendly and personable. They made sure we were happy with the finished product when they were done. I would definitely recommend them and would use them again in the future. A year later our floors still look as good as when we had them put in.
Andrew our installer did a wonderful job on floors of two rooms in our house. They look so much more than I envisioned, beautifully done.
We decided to replace our laminate kitchen / dining area floor with a red oak hardwood floor. We also had the hardwood floor extend into a hallway, on our stairs leading to the second floor and in a hallway on the second floor. New Horizons removed the kitchen and hall laminate and the carpeting on the stairs and upstairs hall. The hardwood was stained a color we chose and the final product is gorgeous! We are still enjoying it so much!
The folks at New Horizon Flooring were awesome! They worked around our schedule and were very patient as we deliberated over the final color. We opted for the heavy duty sealer to prevent our dog from scratching the new floor with her paws, and it really works well. Great craftsmanship and good quality stain and sealer. Awesome! Highly recommend!
The New Horizon team did a great job on my tile install project. They removed the hardwood and performed the tile in a short period of time for a large area. I did however have one tile that was cracked and they responded and repaired it in short order. I would certainly do business with them again.
John and his team were amazing. On time, on schedule, Cleaned up each day, competitive price and a beautiful master bedroom hardwood floor. I would highly recommend New Horizon Flooring. I plan on using them again to sand and refinish my existing cherry wood floors. You will not be disappointed with results!!
New Horizons Flooring did a great job replacing hard-wood and existing tile with new tile in our kitchen. They were responsive and worked so diligently to complete the job in the time frame they quoted. And the price was very reasonable. We would use New Horizons Flooring again in a heartbeat!
We love working with every team member from New Horizons Flooring. This is a hard working team that completes quality work every time! Every project weve witnessed theyre exceptional customer service time and time again.
The New Horizon Flooring crew refinished my dated solid oak flooring, including two flights of stairs. Everyone in the company was a pleasure to work with and the quality of work was excellent. My floors look brand new! I will definitely use them again on future projects.
New Horizons Flooring did an amazing job replacing the wood flooring in our entire main level. We did a grey tint with a matte finish and have been so happy. Highly recommend them!
New Horizons installed tile flooring. They were fair and honest. The quality of the work was excellent. I will use them for any future flooring needs.
They did a beautiful job of laying a large floor and inlaying the tile between hardwood in an entry way. I would definitely use them again.
When the crew arrived they were young. They turned out to be highly skilled. Im very happy with the finished product. I went with a less expensive grade of wood but the finished product is beautiful. I could not be happier.
Very professional. Their results were outstanding, exceeding my expectations. I will use John and company for my next wood floor project.
I am a repeat costumer. John knows his business and give ideas and thoughts to have an outcome. He is professional, extends excellent customer service. He checks on the job while being done and at the end he comes back to make sure everything is done to our satisfaction.I’m looking forward to working with him again on my daughter’s home.
I call New Horizons to bid on refinishing my existing hardwood floors. What impressed me most was the professional manner that came in the door when figuring my bid and the worthwhile information they provided. The bid was very fair. Due to other more pressing expenses, I did not have work done.....hopefully later
John was excellent to work with! Will be having them do some more flooring for us! Will always recommend them!!
They did a great job guiding me through picking the right hardwood for our lifestyle. The owner was responsive to any questions we had and made sure his team was living up to the expectations he set.
We have partnered with New Horizons Flooring on multiple projects and theyre the best of the best! They complete every aspect of every project like true professionals, we highly recommend them!
When we scheduled a time to meet for our estimate, John was not only punctual, but arrived early! His demeanor on the phone is professional, yet friendly. He was attentive to any information we provided to ensure he could provide the best installation experience possible.
We used New Horizon Flooring for a new wood floor on our entire main level, our backsplash and new tile in the master bathroom. I would refer this company to anyone who is looking for these services. I first had them do my wood floors and then rehired them for 2 additional projects. John and his team were wonderful to work with. They explained the process at the beginning and kept me updated along the way. They finished each project sooner than expected and this was especially important to me since I was at home during most of the projects. They were very respectful of my space and would clean the areas each day so that we wouldn’t be disrupted each evening. Not only was the process a good experience but the end results were exactly what we wanted. Each project was completed with high quality work. Anything I wanted to adjust was handled timely and with a smile. Absolutely a wonderful company. I couldn’t be more satisfied with the results. I am very happy I selected New Horizon Flooring and I will be using them for future projects as well.
This company has installed hardwood floors in almost every room on our 1st floor! I plan on having them do my master soon. They were very timely and the floors are amazing. I highly recommend them!
2 man crew, installed additional wood flooring, sanded old and new, and stained flooring.They were polite, professional, and true craftsmen, excellent work, reasonably priced.Mike L
These guys were sooo good! I couldnt have asked for better service and quality. I hope to work with them again!
Excellent work and service. We have used New Horizons Flooring on 2 of our flooring projects. Highly recommended. We definitely use again.
John and Seth did an excellent job installing tile in our half bath. Great bid, on time, good quality of work, finished the job as promised. I would highly New Horizons Flooring for your tile needs. Good people to trust and good communication.
John K., Andrew, and John were great to work with! We love our refinished floors! Also, the movers they provided were great. They were very careful with our furniture and padded everything before placing the furniture back on the floors. Thank you so much, New Horizons Flooring!Sandy G.
Repaired and refinished my hardwood floors.Floors look nice, price was good, crew worked hard.
I’ve used New Horizons Flooring for multiple projects at my home in Denver Colorado and I’m always impressed with they’re work ethic and impeccable craftsmanship. They’re the best of the best!
I love my newly remodeled bathrooms!
John and his crew are consummate professionals that were competitive, prompt, did what they said they would do and left the house clean and well cared for when they were done with our two rooms, stairs and stair railing replacement. The quality of their work was excellent.
Absolutely loved the process of replacing my dated carpet and linoleum with new flooring from start to finish. The initial estimate, measurements, picking out my floor, meeting the crew, demo, installation and finishing touches all occurred efficiently, professionally and ahead of schedule. Incredibly impressed with the entire team at New Horizons.
John, Seth and team did a large job for me including refinishing existing hardwood as well as replacing carpet with new hardwood to match. In addition they did a very custom stair rail and room divider. They did a truly fantastic job of taking my probably not so great description of what I was looking for and turning it into reality. The whole project came out better than I even hoped. The guys were all very professional, polite and clean and John did a great job of communicating every step along the way. Will definitely hire again!!
The work was done on time, my home was left clean and the floor turned out beautifully! Will definitely use this service again.
This review is long overdue. New Horizons removed the carpeting that covered some of the first floor before we moved in. The kitchen and some of the living area had oak flooring. They matched it perfectly and you cannot tell where it joined. They finished ahead of schedule and did a beautiful job. That was in 2013 and the only regret is I wish I had the second floor done.
We had laminate flooring replaced with tile and they did a wonderful job
New Horizons installed porcelain tile in a room adjacent to another area with the same tile. They removed some of the existing tile in order to lace in the new with the old. There is no way to see where the old meets the new, they did such a great job! They arrived on time, worked hard while here and were extremely respectful. They cleaned up daily and helped us to ensure that our dogs stayed off of the work being done. All this and they were in and out in 3.5 days! I highly recommend them!
Recently New Horizons Flooring remodeled our bathroom shower, they built a custom shower. it turned out beautiful. Their cost was far less than anyone else I received bids from. His crew were great guys to work with, they cleaned up after themselves at the end of each day. We are considering doing our master bathroom next and there no doubt who we will be using for our next project.
New Horizons just completed my new floors in my house this week. Very pleased with the entire experience, front start to finish. John is quite personable and professional, which made any and all communication quite effortless. Drew did a wonderful job on my floors (hard worker). The crew complete the work right on schedule, as promised. I definitely plan to use New Horizons for my next bathroom project. Nothing but great things to say about John and his company!
My husband and I, are extremely happy with our decision to use New Horizons. The process from start to finish was easy. John came out and did our estimate, he came to the house several times during the work, he was always available by phone to answer any questions(And I had a lot) and if I had to leave a voicemail, he called me back very quickly! The 2 guys that were here start to finish, Ryan and Eric, were awesome! They were very respectful and professional and made sure everything was cleaned up and tucked away before they left every night. They were ok with me and my 2 small dogs working around them and they gave my pups lots of love and attention too! They worked very hard and made sure everything looked perfect and it definitely shows in the finished product! Seth did the detail work and he was also very professional and respectful and did an amazing job. The quality of the work is important and we couldn’t be happier with what we got! For me, the quality of the people and the service we receive is just as important and everyone that I had contact with during this process(Cassidy in the office, every guy on the crew, Ryan, Eric, Seth and Jason and the owner John) was extremely pleasant and helpful, never made me feel like I was bothering them and went above and beyond to make this process as easy as possible for us! We LOVE our new floors and highly recommend this company for any work you need done!! Thank you!!
Work was performed on budget, completed in the timeline promised, and was done with quality workmanship.
They did a great job with the flooring and when the movers scratched a huge gouge in the floor, they came back and fixed the gouge and it looked amazing!
New Horizons Flooring refinished our wood floors and did an exceptional job. We had to be out of town during the whole process and everything went smoothly and flawlessly. It was so nice to return home to beautifully refinished floors. John was great about reassuring us that all would be taken care of while we were gone. This is by far the best experience we have ever had with a contractor. We will definitely recommend New Horizons and use them again ourselves for our flooring needs in the future.
John came out and gave me an estimate that worked within my budget. I had to hold off due to surgery and plan on calling them in the future to work the project.
The whole team at New Horizons Flooring was very professional and came through on every commitment. The sales team was a pleasure to work with and the installers were professional, skilled, on-time and on the job. I highly recommend this company and will work with them again for my flooring needs.
We had them lay new oak floors over our existing fir floors in a 1904 home. Their estimate was detailed and in line with other estimates we received. They stuck exactly to schedule and budget and the installers were pleasant, polite and hard working. We do a lot of renovations and this was one of the most professional companies we have ever used. Thanks John!
I cant say enough good things about everyone at New Horizons. Our floors came out amazing. During the process everything was kept neat and tidy, our home was treated with the utmost respect and care and the cost was very competitive. We really appreciated the incredible customer service we received from James, Andrew, Amy and John.I would recommend New Horizons Flooring to my friends and family, which is the highest compliment I could give.
John, Daniel and the rest of the folks from New Horizons Flooring are true professionals. New Horizons Flooring Co. did a top-notch job on two homes of mine, the home I live in and a rental property. They were always prompt, efficient, and did the hardwood flooring work beautifully. John Kramer (owner) and Daniel were a pleasure to work with, and they were terrific in accommodating all of our specific scheduling logistics given that both homes were done at nearly the same time when we and our renters were all on vacation. I was slightly nervous having hardwood floors installed while being out of town, but the New Horizons folks were beyond trustworthy and professional. And in the end, my family and I loved coming home after a week to brand new floors. I would use New Horizons again in a heartbeat and would highly recommend them to any of my friends.
John, James and Alex are top notch guys. Hard to find such quality contractors today. We have used them several times over the years and have always been impressed by their professional, courteous and considerate attitude. I have recommended them to everyone I know and will continue to do so in the future. Thanks guys!
New Horizons Flooring refinished the hardwood floors in our house. We had not yet moved in and had to coordinate this from out of state, and New Horizons was very responsive and helpful with this process. They applied several stain colors to the floors within my house and sent me pictures to help me choose the stain color. They were able to do the work promptly and we are thrilled with the results-our floors look amazing. Great job!
Thank you John and your team for doing a beautiful job on my kitchen floor.I appreciate how quickly you answered my questions. Please thank your guys fornot tracking in mud from the work I was having done in my front yard!My wife was happy your bid was correct, and the work turned out right asyou promised. I will be sure to recommend you when I can.Regards,Darren
I could not be more happy with new horizons flooring! The work was so professionally done and could not have gone more smoothly than it did, everything I thought about they already had covered. I received a quality product at an affordable price with exceptional quality of work! If you’re doing your floors, choose New Horizons Flooring!
John and his team installed 5 solid red oak across the entire 1st floor of our home. They were very professional, courteous, and communicative. We knew that living with this construction was going to be very disruptive, but his team worked diligently to get the job done. They were on schedule with no hidden surprise costs. I would recommend to anyone needing a new floor done.
I am extremely happy with the work these guys did! We had a particularly difficult demolition because the previous owners of our downtown high rise condo had glued their floors to the concrete slab. New Horizons recognized the problem, and came prepared on demo day with the right equipment and a team of the hardest working guys in the business to make quick work of the project. They followed that up with a perfect installation of new flooring. In the end, they completed the job on schedule and on budget, with excellent results.
I have used Horizon Flooring for tile work in the past and always been very impressed so when it came time to refinish our hardwood floors they were my first choice. We could not be happier with the finished product. The color is perfect and they look fabulous. John Kramer and his staff are true professionals and go out of their way to make sure their customers are happy. This is one of those companies that oozes integrity and quality. I would highly recommend them and would use them again in a heartbeat.