Excellent service. Well informed technicians. I’ve have not been to this store in a while. Different staff. I felt they knew what was right for both my vehicles. I expected to get some up sale on products but they were not too pushy. I will return.
This team went over and above with their professionalism and integrity. They do much more than oil changes. Dezirae explained in great detail all the checks and fluid changes they did for me. Thank you team!
I have been going here a few years now. As a single female I feel like they are always honest and never try to upsell and give fair pricing.
The Grease Monkey at Colorado & 120th in Thornton is the only one that I will go to. Their staff is awesome. Desiree the manager is very thorough and great customer service. They do a good job and have always been very fair, honest and sincere.
The team of mechanics at Grease Monkey on Colorado boulevard in Thornton, CO were extremely knowledgeable and helpful while diagnosing my Subaru! They thoroughly checked everything on my car and fixed my air conditioner… thanks guys! My AC blows super cold and I can’t be any happier!
This is the absolute best experience Ive had at Grease Monkey. The manager, Dezaree went above and beyond for me. She explained everything so I understood. I went in for a transmission fluid change and I saw how disgusting all my fluids looked . They changed my transmission fluid, did an engine flush and changed my oil. I cant say enough how thorough and professional the staff is there.
The manager helped with a flat tire at the last minute, I couldnt be thankful enough for her kindness and professionalism!
Had a bunch of front end work done on the truck. Store did a great job finding the issues I had. Worked extra to get the parts from the part stores to get the job done. Great customer service, very friendly and polite.
They were very nice. Got my oil change down quickly. Gave me information on when things were due on my car. No pressure was given to do extras.
Stopped in for an oil change. Bo was very helpful and got the job done quickly and efficiently, even pointing out I needed a headlight replaced. Thank you Grease Monkey for taking good care of our vehicles. I used to go wherever was close or cheap for car maintenance but your people and service have made this location my go to!
Ive been taking my car here for the past two years since moving to the neighborhood. They always do a great job, quickly, and are super nice about it. Ill continue going to them first for anything my vehicle needs.
They were friendly and greeted me as soon as I pulled into the parking lot. Serviced my car and took a coupon I found online with pleasure. Good experience!
Vets are family here. Spectacular Service! These folks know their stuff.
I stopped for an oil change at this location that I have been going to for years. I never pay more than the $40-$45 amount for an oil change. I had to leave it because it was a little bit of a wait time. I called an hour and a half later and they said it was finished. I went to pick it up at pay, the total for my oil change was $73. I have never paid this amount EVER for an oil change. I ask the gentleman, he said, we checked your records and that is what you pay. Nope, sorry sir, I do not. I feel like I was gouged. He did offer me $10 off, I took it but that is not ok. Now when I call the phone goes to the fax machine. I will definitely being taking my car to a different Grease Monkey.
This place does way more than just oil changes! The handsome little Asian man was Extremely helpful! Him and Bo got my car running good again. I wont go anywhere else
I showed up at grease monkey right when they opened, they asked me if I was comfortable in driving in and I said yes. They were really great at checking my car on top of an oil change. I also had my check engine light on and they explained my situations to me really well. And when I asked for more explanation they didnt treat me like I was dumb, they were very pleasant at explaining what I needed to do for my car.
Amazing service for our fleet trucks! Dezirae the manager is amazing!
The new guy Chris was my hood tech, he introduced himself very nicely and recommended a few different things to be done according to Subaru I went with his recommendations and the experience was a breeze and my car runs like never before I will be back thank you guys
Very friendly staff, I used to go to this one years ago and then stopped after bad service, my niece went and said she had a great experience so I thought I would try again as it is closer than the one I was going to. From start to finish, very friendly, fast, professional and very knowledgeable. Good Job!
Thorough and friendly service. The technicians offered recommendations for services my vehicle needed in a positive, non-pushy way.
Took my g35 for radiator flush, They ended up finding a leak, replaced the radiator and had me on my way ! Really good work and very respectful! highly recommended this location!!!
Thes guys are awesome. Had me in and out right before closing. Great customer servive. I will be back. Thanks guys.
Paid for a full service oil change and only front headlights and turn signals check. They are supposed to do a 16 point inspection I believe. When asked why I am paying for full service when all the was done was the oil change. I was told because of covid. Did not know covid prevented them for looking at the air filter checking all other fluids washing thechecking air pressure in tires. The kids working there were using fould language and overall horrible place to go. I reccomend going someplace else besides this location.
Great service, thorough, and they didnt attempt to sell me things I didnt need. Much appreciated and I will be back!
The guys were very professional at the same time friendly. While waiting I heard them calling out this and that, sounded like Navy Seals. The car runs great, no surprises and Ill continue to keep them as My go to Guys.Thank YouAnita Chapmon
I will never go there again to do an oil change, they told me on the phone $46 and after it was done it was $92. Definitely not happy at all.
These guys are great my dad goes here and he loves the assistant manager dez and Floyd is awesome and they are so reliable this is my go to shop
Went above and beyond what was required today and really helped me with what I needed today. Corey and Bo were extremely helpful to me today.
I had the most positive wonderful experience that I could ever ask for in a professional business environment I would highly recommend that anybody that lives in the Northglenn or Thornton area go to this particular location if they need to oil change it is a very well knowledgeable very quick and very positive experience
So much better than Brake Plus! Grease Monkey was honest and feel confident on infomation given on my brakes. Thanks Grease Money Staff *****
Great service as always, been using this location for many years
They recharged our air conditioning twice and it’s still not cold!!
Awesome staff other than people coming and going in there crew..Floyd and Cory do an outstanding job and customer service is up to speed 👏 👌
Friendly staff, ridiculously high price for an oil change!!!
They changed my tail light bulb of which went out again immediately the following day. They did not reset my change engine oil on dash. It keeps coming on after my oil change.😢
Excellent service as usual !!
Don’t come here. I had my car serviced here for almost half a year, I stopped at different shop for them to tell me that they wouldn’t be able to change my oil because the bolt on the oil pan wouldn’t tighten or loosen. Someone had stripped the pan and put some type of rubber around the bolt so it wouldn’t leak as much. So now I have to get my oil pan changed. Not only that they had to change my spark plugs twice, and then I had to have someone else do them right the day after. I never thought this place would cost me hundreds of dollars. Beware.
Bones was great!
New oil pressure sensor, quick and painless, thank you guys!!
Grease Monkey employees were very helpful and courteous.
Fast and friendly oil change...checked and topped off the fluids and air pressure just like the good old days.
Súper friendly people and did a really great job! Loved it!
Fast oil service, in and out! Beats wasting a whole day, waiting for oil change elsewhere.. Even with an appointment!
Great service. Quick and reliable.
My 2003 Toyota Matrix had a few suspension problems that Floyd and Chris got handled for me in a very timely fashion and at a great value . I will always return here for any of my lube or mechanical problems ! Thanks guys 👍🏼
The staff is amazing. Very trustworthy. Deziraee is sharp.
Prompt and great service. I live about 25 miles from this one, but they will be the Grease Monkey I will use.
Good service.
Good job as always
Super great fast accurate service!
Great people who took great care of me and my car!
Guys are awesome, ill usually take my car to Midas a few feet away, it is cheaper and they include a rotation for free BUT due to them not being able to get me in I went here. I used this location in the past a lot but this time they took a while, the gentleman told me Midas stripped my plug and they included a new one for free AND gave me $5 off since it took longer than expected. I can see myself going to this one now for now on. Props to the honesty and professionalism here. yall earned a customer.
Quick and easy, in and out in 20 minutes
Amazing staff super helpful! Didn’t try to over sell me anything and went the extra mile 10/10 will be going back
Went in there for an oil change around 2 on a Tuesday and got my oil changed in less than 20 minutes! I have been here before and it can get busy especially during the weekend but they are always straight to the point and get what your car needs done. The employees are honest and straightforward. I would recommend this place to anyone!
I just spent just shy of $300 on various fluid services and was told my vehicle was going to be needed for 2 to 3 hours5 hours later...I picked my car up and the low tire pressure was showing on my dash.... I get that everybody gets busy and hectic, but I wasnt called when my car was done and now I have a low tire pressure sensor on my dash. Again I just spent just under $300 at this place and that big yellow check tire engine light nobody seem to think that it was worth their time to check my tires?Thanks, but will will try not to come back to this branch 🤦🏼♀️
The manager Albert is always friendly and helpful. Albert also will answer any questions I have about my vehicle. His crew always does a great job and are really fast. This is the only place I go for oil changes.
Quick and cheap, do good work, and friendly
My husband just got some work done on my truck today and the service was fantastic! Will definitely be coming back here for all of our car needs.
Been using this store now since 1995. Guys are always professional, accurate, friendly. 146,000 miles on 05 Ranger. 167,000 miles on current RangerTimely, good maintenance makes these vehicles go forever!
The mechanics were so helpful and nice to me and my grandma they helped us with our battery. They made are whole day they were so generous and kind. I will definitely be returning to this location they just made us have the best experience ever! Thank you guys!
Very fast good price
These guys did an amazing job. They patched my tire in less than 5 minutes. Overall spent no more than 10 minutes here. Very friendly crew and helpful to both myself and all the clients around me.
I got great service and they help me out with other issues.they went out there way to help me.and they take AAA so I got a discount.will be back again
Really honest and awesome we bought a used car and brought it in for a change. They said we didn’t need it and saved us some money.
Great customer service! Each person I talked to was extremely kind and personable. They care about your car and safety. They dont scam and show you exactly whats going on with your car. I would definitely recommend this Grease Monkey over others!
Service was extremely fast and efficient. Given four stars because the Grease Monkey down the street will show me what theyve done, like all the caps are back on, everything was clean, etc. This location did not do that. They also did not ask me which type of oil change I wanted and automatically gave me the cheapest, which was fine, but the other location gave me a choice. Overall good experience and will be back.
I drive 20 miles to go to this grease monkey. The service is top shelf. Very professional, knowledgeable and great communication Best service around.
I was sent to three different grease monkey’s to find a gift certificate and still do not have one. Called Joyce at corporate and she is helping me out corporate is very helpful but the people at the stores could care less. The sad thing is my husband is hell bent on getting his truck fixed at grease monkey even after they messed up our daughters car.
These guys here go above and beyond what I would expect each time I go here. Last time it involved my car battery. It required a bit of jumping hurdles, but the associates here were cheery the whole time. Been using this location for years. Normally my first choice to stop when I need something.
I left my car for an hour and it still was not looked at! Actually they moved my car and put someone elses car in front of mine. Poor management!! Poor communication.
BEWARE.The technician over filled my oil by over a quart. When I discovered the problem the next day, we took my vehicle back to have it drained. The manager said hed need to clean the combustion chamber due to over filling the oil. When I picked up my car this time, the throttle stuck 15 minutes later open as we drove. For those who arent familiar with engines, it means the car was accelerating out of control. WITH 2 KIDS AND A BABY IN THE CAR.Of course, this happened on a Friday afternoon and I couldnt get in touch with any corporate managers. I was stranded with my 3 children and our dog in an undriveable car in 95 degree weather.Thank goodness for an incredible manager at another location who went above and beyond to help us! Immediately he found an air intake line that was never reconnected after cleaning the combustion chamber and throttle body, which caused the throttle to malfunction.I STRONGLY RECOMMEND AGAINST THIS LOCATION. Go to the 104th location if you want to use a grease monkey.
Need to be more wiser than we used to think... They may loot us at anytime... One and only good service that I can assure to you is oil changing service... They are excellent on it.
Decent spot. Staff could pep it up a little, clean the lobby. Overall Id come back.
Im very satisfied with the service and the staff. My car was stuttering while I was pressing on the gas and they just knew what it was and pointed out what may be the issue, misfire + coil + spark plugs. After they checked the engine, they were right! Parts were ordered and replaced on the next day. Props to the staff, especially John and Albert! Ill change this to a five star once I test drive my car a little more and if everything works out.
These guys are great! Besides being extremely knowledgeable about all things vehicles... they vacuum and wash windows with an oil change! So grateful for them!
When I drove away the first time, I was delighted that they finished my oil change quickly. But then I noticed my car was leaking oil, a lot of it. When I brought my car back they told me that they had gotten a batch of gaskets that had been recalled and that they would replace it right away. My car is still leaking oil. My car never leaked before, my immaculate garage floor was evidence of that, at least until I had my oil changed here. Not going back here again.
The staff was really nice.
I pulled into the lot and before I could even get into the lobby they had my suv in the shop and started working on it. The staff was very helpful, fast, and friendly. I even looked out to check on it and one guy was cleaning my windows for me! Amazing Service! Great job guys!
Ive come to this location a few times. Hoping it gets better with each visit. This is the second time in a week that I have tried to get the tires on my truck rotated. Both times I was told they could not due to the lift being used. I have a problem with a place that is semi mechanically abled to not be able to rotate a tire without z lift. I will NOT be coming back to any grease monkey
Staff friendly and knowledgeable
Outstanding Service! I went to this location today after being treated like crap at the location off of 112th and Huron Yesterday. Big difference! The shop on Huron has lost my business forever. Not only did they have the oil filter (same filter the place on Huron said they did not have) - but got a better oil (Mobil Syn) at a lesser price. My cars, my wifes car and others will ONLY go to this location in the future
I went last week for an oil change and tire rotation I paid over 130.00 for the the two services. I know I could go other place alot cheaper although, Grease Monkey has always treated me right until 2 days later while driving home from work I noticed my stering wheel had alot of vibration, so I pulled over and noticed none of my lug nuts werent tightened!Trying to call this store was impossible and getting ahold or a call back from the store manager is an act of God.
I’m very happy with the my results after your employee John suggested I go to this shop for my breaks! Alberts customer service was stupendous! I would highly recommend them to friends and family.
Pit Crew Guarantee? Dont count on it. I took my vehicle in for an oil change on July 09, 2016. When I arrived, there was no line and I asked for a simple oil change. I did some shopping and got back around 15-20 minutes later. I noticed the screen in the lobby showing the Pit Crew Guaranteed Time which is supposed to indicate the most amount of time you have left to wait. While looking at the screen, which had around 2 1/2 minutes, a worker came in and said it would be done shortly. They didnt pull the vehicle out until nearly 15 minutes over their own time guarantee. According to literature in their lobby, you are supposed to get $1 off your bill for every minute they go over and you can stack coupons on top of that, which I had one for $5 off. When the employee came out to ring me up, I asked about the Pit Crew Guarantee. He said it was just a screen they use to show how much time was left and he said nothing about the discount. I asked about the discount and said I also had a coupon. He took $5 off. I asked if the new amount was for the coupon or the guarantee. He said it would be the same either way. Obviously, he had no intention of being honest or honoring the guarantee so I didnt bother to argue the extra $15 discount that should have been included. I will not be visiting this establishment again as I have deep concerns taking my vehicle to be serviced at a business who has lost my trust.
Ryan and the crew at this location did a great job with their courteous service and advice. Being new to the neighborhood it feels good to find guys you can trust. We will get all of our automotive needs taken care off with these guys. Thank you!!!
Wow, this is my first time at the location. In and out in 10 minutes!! Excellent customer service!! Highly recommend this place for your auto needs!!
A bunch of thieves! I would not recommend this place at all. Stay away! I had my registration sitting on the front seat of my car and when I left I had the registration but someone stole the sticker out of the front of the car. Very unethical and should never happen to anyone. If they are so unethical to steal from a costumer that creates revenue to pay their paychecks....just imagine the service that they provide to that same customer. STAY AWAY FROM THESE THIEVES!
Took in a car that hadnt been driven in awhile. Check engine light said a cylinder problem. Pete switched out the plugs and viola! No problem. They could have charged me for all kinds of work--I am clueless with cars. Car was serviced quickly and honesty.
Every time I take my car in and I get it back there’s more wrong with it then when I took it there and they say oh I’ll check it out and see and they do nothing to fix the problem. Paid slot to get my oil changed and now have to pay more to fix it !!!!!!
First time here and I am so impressed. They even helped me look up a hood trim piece for my car. Very happy with the service here, I will be back.
Went to this location as an ari fleet customer. I was told that my vehicle was not due for service. I had 52450 miles and my coupon said I was due at 52500. I called ari and they said it was due so I went to the grease monkey at 124th and Colorado and got a po from ari. This greasemonkey told me to go to the one at 136th and Colorado. This greasemonkey was rude at best and told me they could also not do it. So now Im sitting comfortably at jiffy lube watching them change my oil and rotate my tires.I also called grease monkey international twice to get help and answers but never got a call back. Very disappointing.
This one is the good location. I moved and I still come back to this Grease Monkey. I am on my third car...same Grease Monkey.
Professional and honest.I had originally taken my car to the Honda dealership for the air bag recall. Honda ran a free diagnostic and claimed my car was in need of serious attention - over $1,500 worth of care. I decided to go for a second opinion and took my vehicle to Grease Monkey on 120th and Colorado Blvd. Floyd (the manager) took a look at it (for free) and said nothing was wrong. Not only were they were all friendly and professional, but they easily could have said the same thing as Honda, and they assured me nothing was wrong.
Update: I didnt see the owners response until now, and I appreciate the offer for help, but we already had it taken care of. However, I want to give the owner a big high-five for helping me with my car when nobody else would. Everyone makes mistakes, and I was quick to judge. These guys actually do care. Thank you!Another grease monkey in the area tried to find something to steal in my husbands car, so I checked reviews for other locations. This one seemed good, so I told my husband to try them out for a headlight replacement for a light that just went out. He did, but later that night he noticed that the beams looked weird, so I hopped out to look, and the one they replaced was messed up. The bulb was at the very top instead of centered like the other side. Frustrating.
Fast and super friendly!!!
Had a miscommunication about the price. I paid the money my wife was the one who got the quote and was not happy. I got a call from Floyd completely out of no where. He apologized for the miscommunication and made a negative experience a very positive experience. Great place to deal with.
I came to this Grease Monkey hoping to get a better more professional team than the last but was let down. The first visit was with my truck. I had an oil change and ended up getting a small discount because of a clerical error. The only negative was the man at the front cursing in front of customers while on the phone. The 2nd time I took my car in and was treated very well. They invited me in the bay to show me that they changed the oil and cleaned the windows. That night I noticed a leak. The oil plug wasnt tightened all the way and there was a massive amount of oil spilled on the underside brush guard. I came back to make them aware that the oil plug was loose and they made a mess of the underside of the car. After getting home, the leaks have continued. I checked my oil level and found it to me over filled! They cleaned the mess up but never tighted the oil plug and then poured more oil in. Ive already fixed the plug but ive never had any Grease Monkey fail at a simple oil change multiple times.
Worst customer service. You go for service during your warranties time they said it ok but then wait until it gone and try to charge full price. They badmouth the other grease monkey store, claiming they dont know what they are doing. Just terrible.