Andrew was my AC technician today. I was very appreciative of his technical expertise, personable and professional natures, and his commitments to provide quality and solutions appropriate for my needs, both for environmental (temperature home comfort) and for my finances.He not only had to deal with a wasp nest in the receptacle box at the outside compressor, but also volunteered to return at the end of his shift to ensure everything was working well.He not only cleaned the fan roller, which was filthy and reducing air flow, but also gave me options to consider to improve cooling. I look forward to his return for the next level of service and AC optimization once I have made my choice.I trust Andrew and Impact and suggest them for your home needs too!
It started from my first call with Brittanee. She was extremely helpful and kind. She followed up as she promised and took care to address all of my questions and concerns. Wayne arrived to our home and did a wonderful job explaining all that he would be doing to service our AC units. We are extremely pleased with the services provided by Impact Heating and Cooling Inc. I will certainly call them in the future for any of our heating and cooling needs. I will also recommend them to my friends and family.
True professionals, honest, clean, quick repair and Impact heating and cooling is my go to furnace and a/c professional company. Also the receptionist was very courteous and helpful when I called for service. All around great experience durning a hot and bad time in our house. Thank you Andrew and his coworker!!!
Our neighbors recommended Impact Heating & Cooling, and the integrity of the company was obvious from every interaction we had with their staff and technicians. Moreover, everyone was was extremely knowledgeable and courteous and went above and beyond to be helpful. They installed our new furnace and ac at a fair price when promised, and everything is working great
Wayne has been to my house twice now. He is al knowledgeable and thorough and caring. I truly enjoyed having him over to fix my unit. He took the time to explain everything he was doing and I couldn’t ask for a better technician. I told him hopefully I won’t see him again soon but if I Do I know I will be in good hands !
Impact heating and cooling opened my swamp cooler for the year in June charging $750. The young lady that came out to do it seemed to be very knowledgeable but when I asked if she replaced the pads she stated no it wasn’t needed. I told her I’m surprised because usually every year they need to be reply. I called them back in July because it wasn’t working correctly. They eventually sent someone and sure enough the pads need to be replaced. Supposedly the guy was going to have them ordered. I called them back a week later and he never told them the pads needed to be replaced or what kind they were. They sent the same guy back to check what kind of pads they are. A few days later I get a call from Laurie saying the pads are unavailable at this time and need to be ordered which would take longer than the season to use it. I’m a heart transplant patient and needed it so to be comfortable for me, my wife and I purchased a portable air conditioner for our bedroom. Now o. Hot days I’m stuck in my room. I will never ever give this company another dime of my money because if the girl replaced the pads when I asked about them in June they would have been readily available. Very terrible business practices.Bob & Dawn Percy
Brittany worked to fit me in when they initially were booked for the day to fix our broken AC. With temps hitting 100 for several days in a row, this was a godsend. She went the extra mile to help us out.Mike C was the tech and was prompt, notifying me when he was on the way, he was quick to diagnose the issue, had the part in stock and fixed it up. Also made several other recommendations for maintenance and better function. Very professional and friendly.I don’t know how their price compares with others, but the customer service was wonderful, and when we were in dire need of a repair, Impact came through.
I called them with an urgent issue - our AC went out in the middle of the 100 degree heat wave. Brittany was so kind in the phone and managed to fit me in the same day. Mike, the technician, was incredibly professional and knowledgeable. I would recommend them without batting an eye.
The tech that came out was on time, knowledgeable and answered questions honestly. Also no pressure sales to purchase a new unit. Just the facts. Ask for Eric Perry, he is a righteous dude.
My technician Mike was great. He was able to diagnose a shorted wire in the thermostat and run a new wire to get my AC up and running all in an hour’s time. I’d definitely recommend this company for fast and reliable services.
Eric Perry was my technician. He was very knowledgeable, professional and pleasant. I was very satisfied with the service he provided. He also made sure I understood the problem and how it was resolved.
This company answered the phone. They scheduled us for the next day. They called back a little while later and said they could make it today. They came, quickly diagnosed and fixed our coolant leak. Very good service!
Told the tech the house wasnt getting cool and not much air coming from the vents. He found a line with a leak that he tightened and filled the system and changed the filter And cleaned fan. Next day the AC stopped working again. Found the evaporator coil freezing into a block of ice. I was told not to set my temp so low. (Set to 67) defrosted the system and froze again. They sent a guy out to check to see if the system was leaking and I was told no leaks found. Recently had it looked at again all to find out that the blower fan was so dirty no air was flowing through. Pieces of insulation were wrapped around one side. Some inspection.
Duane got here on time, performed warranty service, and tested the full function of the system. He didn’t leave until we were completely satisfied. It’s refreshing to have this experience provided by a professional service technician who was patient and thorough. Great job, great outcome. I highly recommend this company.
I talked with Brittany on the phone and she was super nice and was able to get someone to my house to look at my AC the same day! I highly recommend!
The service technician was very polite and knowledgeable. He Performed the service in a timely manner. I most definitely would use Impact Heating &Co. in the future.
Mike was a very professional technician who came to our house on time and did a furnace and AC maintenance. I would highly recommend Impact Heating & Cooling to my friends and family. The service was wonderful from the front desk, text update notifications, and their technicians.
Mike was awesome - completed the work as expected and on time. Gave us a recommendation for the future so we know what will be needed. Great Job Mike and Thank You for getting our units up to speed for the summer.
They sent Andrew out, I explained I had dripping below the air handler and that it could potentially be because of a crack in the condensate pan or improper drainage. Since we were paying him for his visit, I was hoping he was coming out to problem solve and actually fix our condensate dripping problem. In reality he was only there to sell us a new system costing us thousands of dollars. I kept saying we might as well cut open some access and look at the pan if we’ll have to replace it either way, and he kept saying the coils and the condensate pan “are not serviceable”, that there is no point, there’s no way to fix the dripping without a new system. It was very strange how he did not want to bother inspecting the pan. After some persistence I was finally able to get him to cut open access to the coils and pan. After he left I studied the pan and found out the pan was simply unlevel and sloping away from the drain. I re-leveled the pan with some shims and it began draining like normal with no leaks. Very disappointed with how he approached the job and it almost cost us a lot of money
The whole experience with Impact was great from start to finish. I originally called after hours just looking to leave a message as it was not an emergency. To my surprise, a manager answered the phone, took down all my info, and said someone would be in contact the following morning to tell me when they could be out to assist. I received a call the next morning and an appointment was set for the same day. Great! Our heat was out and it has been cold. Mike, our tech, arrived on time and was super professional. I explained to him the situation and he was quick to solve the issue. He documented everything and stuck around long enough to make sure our heat was on and going to stay on. 5 star service and much appreciated. Won’t hesitate to use them again in the future and would recommend to anyone looking for a professional organization to help solve your heating and cooling issue.
Andrew did a very thorough job of inspecting the system and didn’t jump to costly conclusions. He was very professional and explained everything. I would highly recommend Andrew and Impact Heating.
We needed to have our furnace serviced/repaired after we went under contract with selling our house. Impact was the only company, of three I called, that actually took my call and was responsive. Great service and showed up on time…couldn’t ask for more.
Andrew was the most informative HVAC technician i have ever come across . He explained what he was doing every step of the way. It was a pleasue working with someone with his integrity.
The staff at Impact Heating is awesome. I scheduled a tankless water heater install and Kate was on time, professional and answered all my questions on the spot. At install time, Kate, Kai and Eric Ward were on time and got to work right away. They were very clean, courteous and professional throughout. They stayed here and made sure the hot water was available on all floors and the Navien unit was tested for pressure and temperature.Thank you, job well done!
I could not be more pleased with this company. They came out immediately when my furnace wasnt working. They were extremely professional, gave me all of my options, and fixed my furnace on the spot. They gave me a number of potential options for additional work but did not try to upsell me. They were patient and explained everything in great detail. Eric and Andrew were the on-site technicians and I cannot give them a high enough review. I highly recommend this company.
Mike, the technician; was very professional, courteous and knowledgeable; he explained everything to my satisfaction. He ensured everything was working before he left and cleaned up all the debris. He is a credit to himself and Impact! I would highly recommend him to anyone who needs this service!
Mike Conrad came out after we were having issues with our furnace not turning on. He was able to find a fix the issue quickly. He also explained every step and gave us some tips to keep our system in top shape.
Excellent work communicating issues and options. Highly recommend and will be using again.
Michele at Impact Heating was super responsive and helpful in getting help to my house ASAP the same day. Really appreciate Michele in the office, Kate who showed up at the house and was super knowledgeable and effective.
Wayne was terrific....he explained everything to me..hire him!!!
Very good service. Professional and timely.
Great service and super knowledgeable. They were able to help me when my heat went out late on a Friday. Ryan in sales is very helpful and honest. Much recommended.
The visit I received from Andrew Burson, one of their technicians, was a complete shock. He came over for a furnace tune up (they have a special offer at a low price) but I felt he was just looking for unnecessary repairs.First, he tested the motor capacitors. Apparently (he never showed me) their capacitance (mfd) read outside the capacitor tolerance so he recommended they should be replaced. There are two capacitors in a furnace, one for the blower motor and another one for the induction motor. These capacitors can be found online for $10 -$20 and are very easy to replace, plug-and-play. He quoted $290 for each. A total of $580 for what seemed like a 10 minute job and $30 in parts.Thats not even the end of the list, they wanted $465 for a drain hose and $265 to pull out and clean the blower wheel.Im still shocked and amazed at what these guys think they can get away with. Do yourself a great favor and steer away from Impact Heating & Cooling.I have edited this review since my original review was removed. This tells me there were probably many other negative reviews they managed to have removed, so what you see here is mostly the positive ones. I have invoices and repair estimates to back up everything I say here.
Excellent service from everyone at the company. Pricing was extremely fair. Kai, the installer was fantastic. And a special thank you to Michelle and Brittanee.
Andrew was fantastic and replaced the capacitor on my AC unit. Friendly people.
Mike was super helpful - arrived on time and showed me how to clean the thermal sensor so that I can take care of it myself next time.
Kate was very professional, explained what problems she identified, showed us the parts that needed to be replaced and what the cost of the repairs would be. Performed the installation and adjusted the system. System is working great, very pleased with the experience
Great service, Mike the technician was knowledgeable and professional. Highly recommended.
Mike did a great job installing a new Ecobee thermostat. He ensured that my humidifier was properly connected as well and all was functioning properly. Very pleased with the service.
Mike was service rep. Excellent customer service. Very professional. Listen to what I had to say. Was very understanding. Clean uniform. Clean appearance. On time for appointment. Asked about. Our Covid procedures. He Explained things to me regarding what he was doing. Recommend things for me to do to help with keeping my AC unit functioning properly. Didn’t try to upswell items to pad the Invoice At the end explained the prices and benson invoice. I would highly recommend impact heating and cooling. to as many friends as I can. Thanks for the excellent customer service. Mike is the best
Duane did a great job diagnosing the issue with the HVAC and repairing.
Technician did a great job, under difficult circumstances. Furnace has never worked so well. -5 degrees outside, and he showed up the same day that I called. Great to have heat again!
Impact was able to take care of our problem the same day that I called for. They where at my door right at 2:00 pm just like they said they would be there. The technician was very friendly and knowledgeable. He done a great job getting our issue resolved. A very good company and would highly recommend them to take care of your heating and cooling issues.
I had another company come out in april to service my air conditioner but they were unable to check the coolant. your technician mike came out and did the check and then gave me options to add coolant or replace the unit. he didn’t pressure me into a decision but gave me the information i need to make an informed decision.
Awesome experience! Nick took care of my family and he did a great job. Very pleasant, professional, and prompt. Great guy to talk to and knows a lot about the industry. Will definitely request Nick when we install AC at our new home. Great overall experience. Thank you Nick!
I had a great experience with Impact for my heating system repair yesterday. Mike was quick but very thorough, and he even took a little time to explain how the system works so that I could look out for future issues. I was looking for an HVAC shop that is different from the sales driven, technically inexperienced big names in the area, and I think Ive found it. Ill definitely be a regular customer, and I hope to see Mike again next year for my maintenance visit.
The Techs were great. The office, not. The accounting, not. We have been Double billed numerus times, misquoted (and they did not honor price), We got on the Plan We still get invoiced for items under the plan. Not only is there better service, there is better pricing all over Denver. We will not use them again.
Quick and reliable service with the technician coming out the next day even when the initial call was made late in the day.The Technician, Wayne, displays outstanding knowledge and makes the customer feel at ease by explaining what could be the issues causing the problem. Wayne is very trustworthy!Would Highly Recommend Impact Heating and Cooling!
Mike originally came out and reviewed our issue @11129 Park Vista DriveNorthglenn, CO 80234We reside at this address and rent from Margaret Cubbon (OWNER)We were very pleased with Mike on his expertise in the field. He answered all of our questions and concerns.He was also very polite and his manners were top of the notch.I would highly recommend Mike to any of our friends to have your issues looked at. You have a very good employee that works for your company.Ronda Fonseca (RENTER AT RESIDENCE)
I recently lost my father and am now having to take care of and learn all these types I have never dealt with before on my own. Mike was great and answered all my many questions in depth and with patience. I appreciated it a lot. Thank you!
We had a large Carrier system installed over a year ago and were told that Impact would finish up the loose ends of the installation of our new HVAC (furnace and air conditioner) and re working of a lot of the air duct system.There were a few things that needed to be done after we paid for the installation- in the grand scheme, they were small things that needed to be finished up. (A couple of supplies needed to be moved.) Impact called a few times. They seemed concerned about the cost and such. I was fine with paying for whatever work they did despite the fact that it was in the original contract. But i really just wanted to work to be done so was fine with paying them to come back out.They never did finish the initial work which was aggravating enough. This was a very expensive system and my expectation was to have better customer service.Now the furnace isnt working at all with several issues. When i called Impact, i was given the run around. Ultimately Ive contacted Carrier to help me get a competent company fix this furnace (year old ultra expensive) furnace to work.Bottom line: this is not a good company to work with if you have to have need equipment installed. My advice would be to find a company that has the capacity to follow through on a big project.
I have used this company for nearly a decade and have always been pleased with the quality of service.
Duane is great. But trying to call thru to speak to someone at their office is terrible. Brittany answered and wanted to know who I was, why I was calling, what I was told, I mean ridiculous amount of third degree just to call someone who told me to call them at that number! I get call sceeening to avoid sales people but it was overkill. I’m a customer trying to speak to the person your company told me to call! Brittany said the person didn’t have voicemail and my message would go into the abyss of a general mailbox but she offered to send me a manual. Uh, no thanks. I have one. I needed just a little service. Please retrain your phone staff because your techs are great but office staff not so much! Before they switched to Impact I never had an issue.
Mike was fantastic: on time, personable, and efficient. He showed me what was wrong and what he did to fix the problem. He saved us all from a cold house in short order.
Excellent communication and repair, tech did a great job!
Thanks for getting my furnace to run properly. Timely, fair and professional. Nice work Blair in customer service and Kate the technician who diagnosed my furnace and she was able to get my home warm again on a snowy Monday.
Used this company for the second time. Very professional and their service representative was not only knowledgeable to troubleshoot the problem with our furnace but also friendly and respectful. Thanks again!! Andrew was a great representative for his company. Highly recommend this company for any heating/cooling needs....
I have been using impact heating and cooling for several years for both maintenance and repair. I highly recommend them - they are thorough and responsive. Nick came out today to do the maintenance on my ac unit. He had pictures of what he did they he reviewed with me and did a great job.
I have lived in a fairly new home for ~ 3 years With poor AC to my bedroom negatively affecting my sleep.I’ve had another company consult, I had my ducts cleaned - still was sleeping in my basement at times.DWAYNE changed my life for the better - with a service call, really listening to my issue and committed to work the problem to the best of his expert abilities. I am so grateful! Thank you!!!
Nicholas Moden new his ***it (stuff)! He observed and diagnosed the issues very quickly and effectively and provided us a number of options so we could make an educated decision on which direction to go. He was able to get the parts he needed quickly from his headquarters and fixed the issues we had. He even addressed some other matters that I didnt even think to ask. Great job Nick! We appreciate you!
MIKE was amazing love this company they came out and got our furnace working within 24 hrs of us calling. They were able to show up quickly when other companys said it would take weeks to get out.Thanks again.
My AC unit stopped working at 6 PM Monday afternoon. I called them first thing in the morning Tuesday and they were able to get a technician out to my house by 10:30 AM. My technician, Erik was extremely professional and courteous. I would highly recommend Impact heating and cooling!
The technician was personable, professional and prompt. Gave a very thorough inspection and report to us. Only second time we’ve used Impact. Very satisfied with service both visits.
Nick from Impact Heating & Cooling is our hero. After 24-36 hours without A/C, Nick was able to diagnose our A/C problems and get everything up and running in record time. Thanks to Nick’s expertise, our A/C is actually running better than it ever has.Nick also followed COVID-19 recommendations around distancing and mask wearing, which my family and I really appreciated.Awesome experience all around and I’m so happy having a comfortable house again.
Mike with Impact Heating and Cooling arrived exactly when he said he would. I had my furnace cleaned and certified and Mike did a good job of documenting the cleaning and certification of my furnace. Mike also explained to me what he did and why. Very proffesional and thorough/efficient service.I recommend this company for your HVAC needs!
Heater went out at 11:00 pm and waited till next day to get fixed and called to Impact Heating and Cooling to replace furnace ignition and Mike came out promptly and diagnosed that it was the problem and installed new ignition source. He was very courteous and knowledgeable.
Thank you. Great job.
Mike was the technician who came out, and he did a fantastic job on my AC and HVAC inspection and maintenance for a move out of a home. I had called Impact Heating & Cooling to help with a last minute job before I moved out. They scheduled me in the next day. Mike came earlier than I had booked, which made my life easier, and he was a delight to deal with. He explained all issues clearly, documented and photographed all repairs made to the units, and attached it to my invoice. I am completely satisfied with their service and would use them again in a heartbeat!
Finally, someone figured out what has been wrong with my AC! Duane was detailed, knowledgeable, friendly, thought things through and solved this ongoing problem. And the fee is reasonable! Such a relief!! And Sarah in the office has been a gem.
I’m very happy with Impact Heating & Cooling! I’ve used them before and my first experience was great. I’m not handy at all so when my heat stopped working, I knew who to call. When I inquired about a service call, Jessica was quick to follow up and set up the appointment the next day. Nick Moden came within arrival window, he was very friendly and was able to resolve the issue. He explained a few things to me, which I appreciated. He also gave me a heads up about getting my AC equipment maintenance. I’ll be calling Impact in the spring!
I spent much time researching how A/Cs work prior to reaching out to Impact. When I talked to multiple companies about our situation (air only working for about an hour, 20-year unit), almost every company said we needed to get a new air condition. Instead, Impact said it could be multiple things, and Nick came out and showed us a small refrigerant leak that had impacted the amount of coolant going through the system. He was extremely thorough, talked me through the entire system, showed me why the system was actually in pretty good condition (despite its age) and very clearly diagnosed the problem. Our A/C is working swimmingly now and Im very thankful we went with Impact. Highly recommend!
Excellent service and customer care.
AC was out of commission for over a week.Nick Moden arrived promptly and resolved the issue within 30 minutes.Friendly young man with impeccable professionalism.Price was very reasonable.Will be a return client.ThanksIke
Nick Moden, 5 stars! Prompt, professional, and excellent work. He took time to explain what he was doing, what the actual part is supposed to do, and what the spectrum of readings meant. Make sure y’all keep good people like Nick on board as they are difficult to find this day and age. Thanks!
Jessica went above and beyond to get a tech to our house as quickly as possible since our furnace went out. She was able to get Nick out within hours of taking my call. Nick showed up promptly and put on floor booties upon entering our home. He was friendly and very knowledgeable. Also, Nick was able to assess the situation and repair the issue very quickly. I will recommend Impact Heating & Cooling to my friends and neighbors. Thanks guys!
Mike, the service technician, was knowledgeable and friendly. Got a leaking furnace vent fixed. Would recommend.
We have been using Impact for a few years now after a referral. We have always felt well taken care of, never felt taken advantage of but got good deals and we know their products and the work they do is top notch. We have used them every year for tune ups and Nick did an awesome job this year! He showed up with a mask (covid timing), kept covers on his shoes, and was extremely professional. We’ll continue using Impact!
Technician was conscious and thorough. Repairs were done right and the system is now working.
We were so worried when we woke up to a leak in our upstairs ceiling. Impact was able to come out the same day we called. Nick and Mike were awesome! So polite and professional. Explained everything and worked efficiently to get our issue taken care of. We would definitely recommend Impact and especially Nick and Mike. If/when we have any future HVAC needs, we will call Impact.
Very thorough, knowledgeable and professional.
Impact Heating & Cooling was recommended to me so I called & set a appointment. They set me up in 2 days. The guy that came out was thorough & explained everything to me where I could understand it. I would recommend Impact to other people. I really liked the guy that came out.Thank you,Joquetta
I was first connected with your company through my builder Jim Chambers. Jim’s impeccable discernment is one if the best endorsements a company could have. Impact installed a very complex in my home built by Jim and today, went to my mother’s home to address a heating issue. Nick was absolutely fantastic! Prompt, respectful, and clearly explained what the issue was and what options we had.
Nick Modem is great. Very professional and knowledgeable. I highly recommend Nick!
Technician was professional and courteous. Would absolutely recommend their services. Heating and air maintenance was performed promptly after appointment was made.
Our house is finally cool😎! Nicholas Moden saved us from the insufferable heat of our house. Being stuck inside with your whole family during COVID in a house with the AC not working isnt fun. Nick, our knight in shining armor, diagnosed the problem, explained the solution in plain English and fixed the issue, all in about an hour! Oh and he did not charge me an arm and a leg for his amazing service. He was polite, professional, and just generally awesome. He even showed me how our AC does its stuff and how hes fixing the problem step by step. I like to learn and he didnt mind teaching what he was doing. He knows his stuff! Great experience all around with Impact Heating and Cooling from the first call to the very end. Thank you for an awesome experience and fixing our problem.
Awesome experience! Kia took care of my humidifier issue, as well as, he verified the HVAC unit was in order. He did a great job. Very pleasant, professional, prompt and thorough. Great overall experience. Thank you Kia!DE
Our AC stopped working in the middle of the night. We thought the compressor had blown since the AC kept shorting the circuit. Impact sent out Nick today to take a look and he instantly found two problems which he easily fixed on the spot. The process was seamless and Nick was very professional. Will definitely be our go-to for future issues!
Andrew Burson from Impact Heating & Cooling performed a good job on finding out the issue with AC not working. He replaced the motor/fan in heating furnace to fix the broken motor. He explained the process and the cost/labor for this task. Thank you
I chose Impact because of their quick response and professionalism. The two technicians, Kia and Eric, were on time, very respectful of my property and were good at explaining everything. I’m very pleased with this company.
We had a second problem with our air conditioner a few days after our first visit and Impact sent someone out within a few days. He fixed the problem and didn’t charge us any extra trip fees etc. I was afraid I was going to have to get on the wait list again and wait another week or two, but they took care of us right away. Would highly recommend.
I was very very Happy with Impact from when I called in and scheduled the service to Nick our tech. Very professional company. We will definitely use them again when needed.
Kia and Eric came out to service our gas boiler. Not only were they prompt and professional, they did the work at a fair price, and did not charge me for work that was not needed.A sensor that was $340 bucks was not broken, just wired wrong. They could have easily have stuck it to me- and I would not have known the difference. I was expecting a $2000 bill and they brought the job in at under $1500.WE often get Boulder Pricing A service provider drives up to a nice house and licks their chops thinking we are fools. It was nice to be treated with professionalism and respect. Thanks Kia and Eric. Two Stand-up GuysUpdate: Kia & Eric had to stop by for a quick twek to the system after only a month. They stayed for almost an hour- fine tuned the sytem - and did not charge us. Above and beyond...
Great service and fair pricing - device was professional and it was done when promised. Great company 👍🏻
Impact heating has done two deep core blower cleaning and service of AC and furnace on two properties for me, both jobs were very well done, with highly skilled technicians Nick, and Andrew. I am surprised all the other furnace people in the past, never suggested deep blower cleaning, until I hired Impact Heating! Highly recommend.
I called to see if they could possible have a tech come out at 3:30 on a Thursday and to my surprise they had one in the area and he was at my house within 15 minutes. Nick was very detailed in his explanation of what the issue was and had the problem fixed with in an hour. I will definitely use them again.
This is the second time that the technician, Nick, has come to my house to provide service. The first time was for my a/c, this time for the furnace. On both occasions, he provided professional, thorough, and high quality service. He explains things, hes patient and polite, and clearly highly knowledgeable and skilled. Tremendous service! Thank you!
The repair techs were great, Kate and Mike. Working with the office was a bear and I’m pretty sure I was hung up on a couple of times. Not the best experience
We have been clients since 2018. They installed our new heat pump fee days ago. We are living in the old home over 100 years old. We never got cool or warm for 4 years. Since then, we did foam insulation to make whole house temperature on the control. But we couldnt get temperature down enough to stay cool in the summer. Last summer was really hot summer. Going to bed was so miserable. So we finally decided to go for new heat pump. That was awesome, cooled off to 66 and kicked heater off right away. We tested.Today was over 90 degree sticky & humid day. Whole house was nice & cool!! Kept perfect temperature. Owner Paul & crews did wonderful job!! That was 3rd time we hired them. Never disappointed!! Highly recommend Impact heating &cooling!!!
After numerous attempts to identify a company that could service my wine cellar refrigeration unit I was referred to Impact. They were awesome. 100% the type of professional you can trust. I almost never write up vendors on the web so this review is of merit. BTW I am an engineer.
NIck was pleasant and prompt doing an annual furnace check up; he was conscientious about using shoe coverings when he came in; he clearly explained what he did.