user
ARCpoint Labs of The Woodlands
2520 Research Forest Dr Suite 400, The Woodlands, TX 77381, United States
Appearance
ARCpoint Labs of The Woodlands

Comments
Sh
Review №1

Superb service and customer interaction. Very professional and the testing was quick, easy, and painless. I would definitely recommend Arc Point for any Covid related issues whether its to get tested or vaccinated. All the employees are courteous and kind and make you feel at home. 5 *s for sure!

Wi
Review №2

I have never been treated so poorly in my entire life at any place of business. I came by to do a voluntary screening for a new employer. Apparently I did not produce enough of a sample and was told that I had to wait there for two hours and try again. I explained that I could not wait because I had to take my son to another appointment and that I could come back as soon as I was finished or could reschedule for the next day. The lab assistant then proceeded to threaten me with reporting me to my prospective employer as a “refusal” of the test. I was spoken to as if I was a criminal and she was my parole officer. This is completely unacceptable on all fronts and I will be filing a complaint with the bbb.

To
Review №3

Unfortunately PCR test did not come in within 48 hours and had to miss my flight. Obviously I am not impressed. There was no quick way to get their response neither on the phone nor website. would have been nice to get the result direct from their web.After the initial writeup, Kathleeen from ARCpoint called to rectify the situation on Saturday. It was quick, identified the problem, she immediately sent the result. Thus, I revise my rating. Thanks.

Ba
Review №4

Great service. Staff was great and so kind. I was in and out. Results received almost immediately. The only issue for me was they were a tad costly, but you definitely get what you pay for.

Ri
Review №5

Nice lab with helpful polite staff.Dont prepay unless you are sure you are going to make the appointment.They do refund your money, and are happy to do so, but it gets a little disjointed.I use this lab a lot.

Ka
Review №6

I was in need of a PCR test to travel internationally and was truly impressed with their prompt and professional service. Results were returned within 48 hours which eased my mind while preparing for my departure. Mela S. was exceptional. I definitely recommend Arc Labs for your testing needs.

Ga
Review №7

Great service! I cant recommend this place enough. They were fast, friendly and went above and beyond. Id definitely go back.

Br
Review №8

I had a really great experience from the moment I showed up to the moment I left, the staff was very kind and professional to me and was in and out of the office in a very timely manner and I greatly appreciate it.I had a flight the next day out of the continental USA and my destination required this particular test, and they required it quickly, so once again I’m glad & impressed with the professionals @ Arc point labs for making that happen.Thank you guy

Pa
Review №9

Rep working the front desk today…….. how did you ever get a job communicating with the public????

th
Review №10

This place was amazing! The whole staff was nice, the place was extremely neat and clean. They were nice and easy when giving me the Covid test, I have been tested twice at other facilities and they were rushing and rough when testing me. I would highly recommend this place for any type of testing, you won’t be disappointed at all P.S. your results will be back in 15 min with rapid testing and the prices are worth it!

St
Review №11

From scheduling to the actual experience this was by far the easiest covid test I have done. I scheduled online, completed the online necessary paperwork and walked in within a few hours. I also received my results within an hour. The whole experience was quick and easy.

Ha
Review №12

Our family had covid testing done here. The location is convenient, they have same day appointments available online and there was no wait once we arrived and no other patients waiting around. The test results were available quicker than stated. Overall a great experience.

St
Review №13

I went here last December for a Rapid PCR test before my international trip. A mistake was made on the type of test I needed. The owner quickly contacted me and I was immediately retested. Not only was the mistake fixed quickly and professionally, I was reimbursed for the test. The airlines I flew with (Etihad Airways) had no problems accepting the PCR test from this business. I would recommend anyone traveling internationally and needing a PCR test in less than 24 hours. The lab was clean and efficient. I will be back for future tests.

Ja
Review №14

Love this place. Very easy process with a very professional staff.

Jo
Review №15

Kathleen and the ARCpoint Labs staff provided a clean, professional and inviting experience. My wife and I needed to get a specific Covid test for an out of state trip we are taking and Kathleen was able to help us identify what test we needed and when we needed to get it in order to meet the states requirements. We definitely recommend them for all your lab testing needs.

Ki
Review №16

As soon as we stepped through the door we were greeted and didn’t wait for not even 5 mins. Very professional, sanitary and clean all around.

Gr
Review №17

Great place, and staff. I had an appointment set for 930, arrived just after 9, and was back in my truck before 915, got my results 40 minutes later

Su
Review №18

I highly recommend ARCpoint. The staff is extremely friendly and helpful. There wasn’t a wait and I received my results very quickly as promised.

Fa
Review №19

Highly recommend this place. I got my covid test done here, and I got the result in less than 20 minutes (they had said 1 hour). I had the test done at another place and it was horrible, here, they were so gentle and it didnt hurt as much. Everything looked cleaned and staff was very nice!

Pa
Review №20

Everyone was very helpful and professional. The results came quickly which was very appreciated.

Da
Review №21

Good turn around time and service at the location.

Ka
Review №22

I had to take a last minute covid test and this place was so helpful! It was quick and efficient and made me feel at ease! I highly recommend this place if you are need any type of covid test! It was amazing

Je
Review №23

Super fast tests. Great staff and facility

Da
Review №24

I required a rare pcr rapid test due to travel to Puerto Rico. The staff was prompt and professional. Perfect experience.

vR
Review №25

We were in urgent need of a PCR test. ARCpoint came through for us

Ti
Review №26

Went for COVID PQR Rapid Test...can’t get this done easily, except at a lab. My family of 4 were in and out n 15 minutes and had PQR results in an hour to my email. Absolutely amazing!

Me
Review №27

Everything top of the line! Foremost the service was superior!!! Kudos to Kathleen and the rest of the staff!!!

Ok
Review №28

Nice and friendly staff! Great service!

An
Review №29

Quick efficient visit at this well run lab.

Sa
Review №30

Weve had our 1 year old tested for Covid here twice, its brand new, super clean and the ladies who run it are extremely nice and patient with a crazy screaming kid. I feel much safer taking my child here for testing than a hospital where they can get exposed to many more people and potentially many more illnesses. Also, with kids, drive thru Covid testing just doesnt work. My husband will also be going here for Covid testing before he travels overseas for work as its required for travel. I highly recommend ARCpoint labs for any lab work you need done.

EL
Review №31

Very professional, fast service . ☺️

Sh
Review №32

Very kind, great professional service, and results when promised!

Na
Review №33

Easy parking, Quick test and painless.

An
Review №34

Super fast, clean, easy to schedule, friendly staff!

Be
Review №35

In and out really fast.

Ch
Review №36

Quick service and friendly staff!

Sh
Review №37

Great staff and service

ka
Review №38

Everyone was very informative

Ma
Review №39

Awesome and professional staff !

is
Review №40

In and out in no time. Very professional staff and clean facility.I showed up early, and they took me in. I was in and out in less than 5 minutes.

Je
Review №41

Very friendly, fast, and professional

Ti
Review №42

No one ever called with results.

La
Review №43

Very nice, very professional

Ro
Review №44

All as expected.

Information
100 Photos
44 Comments
5 Rating
  • Address:2520 Research Forest Dr Suite 400, The Woodlands, TX 77381, United States
  • Site:https://arcpointlabs.com/the-woodlands/
  • Phone:+1 936-283-4099
Categories
  • Medical laboratory
  • Blood testing service
  • Diagnostic center
  • Drug testing service
  • HIV testing center
  • Laboratory
  • Paternity testing service
  • STD testing service
  • Walk-in clinic
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8:30am–5pm
  • Sunday:8:30am–5pm
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Similar organizations