Very impressed with the service and workmanship of them. Scheduling was easy and flexible. We had difficulty committing to a firm date for one of our two jobs and they were very flexible to work with. We also have two stairways (8 unit condo) and they did the work on two separate days so we didnt have to inconvenience our owners and allow for drying time. And, I saved the best for last. Our carpet in the rear stairwell is 15 years old and it looks incredible. Much better than we expected. We had a nasty stain for the last four years that we had given up on. It is 95% gone. Looks great. (BTW: two other carpet cleaning services have cleaned that carpet and did nothing for the stain.) We cant recommend these guys enough. Fantastic job. Far better than expected.