State has actually been really good to me. When I call the employees are very helpful or even when I need advice they give me tips on things I wasnt sure about...
Talk to Brittany. 5 star service. Excellent coverage.
After the last storms that blew through De Kalb we had several leaks in our roof and ceiling.My husband is a high-risk heart patient, so we werent sure how State Farm would handle our problems with no personal contact. My husband called two roofers and one got back with us with an estimate. Eugene Crane Jr. was very considerate of our needs and handled everything over the phone, by email and sent an inspector to our house, all without compromising my husbands health.Our roof was replaced by Castanedas Roofing in 7 hours, the roof is beautiful and the house looks great.We appreciate that our State Farm office was considerate, professional and handled our problem efficiently without hesitation.Thank you Eugene!
Very friendly people that will make any situation right for you!
Melvin from Jakes office was nothing but helpful in transferring insurance from Nebraska. I highly recommend this office!
The staff will personally try to work with you. While they did mention other services, they did not try to force upsell, which was a huge plus for me.
Fantastic Staff. Most professional employees you will ever meet. Very courteous. They will treat you better than your own family!
Jake and his staff care greatly about their customers. Not just a business to them. I highly recommend them for all of your insurance needs!
The state of Texas has weird views on insurance. I guess even if they drop you they have to cover you for period. Why have homeowners, renters or car insurance if you are going to be dropped for filing a claim. If the company doesnt want claims then close State Farm and its offices and sell something other than insurance.Go somewhere else to get insurance.
Absolute best agent to carry your insurance with! Everyone in the office will take care of all your needs plus more with 150% customer service! There is no where else to have your insurance than to have it with Jake Hambleton from State Farm!! 😁
Very friendly staff and quick service! Very helpful in all situations Ive been in insurance-wise, and always seeing what the best possible thing they can do for your scenario is!
Always get great service at this office. The staff is very friendly and a joy to do business with...
We will work hard for your business and we offer good products to protect your family.
Good staff willing to work with you.
Super friendly staff and superior coverage when you need them!