I rented a truck about two weeks ago. I needed a one way trip out the city with a tow. The rental truck itself cost $1000 to drive 73 miles into another city and stay there. Plus I was not able to tow to my car because of the mode and year. So I opted to drive there and return to terre haute. I paid $100 deposit, upon returning the truck I retun I filled the gas tank of the car which cost me around $80. I was told my deposit would be returned the following day. The next day they returned $20 back of the $100. When I asked why they said I did not fill up the tank. They refused to give me my money back. Now I’m out of all that money. Would not rent with this company again.
Absolutely wonderful service, best rates, made it extremely easy for me to move halfway across the country. Amazing customer service. Thank you, Penske!
Where the heck do you park the truck when its time to return it...seems like they should have something clearly marked
Very helpful.
Its ok