Worst Ram dealer in areafor service. It is worth the drive to Danville or elsewhere. Buy elsewhere and get service elswhere.

I set up an appointment at Vigo Dodge Inc. months ago. I call them to confirm my appointment today and theyre trying to push me back and put me on the back burner because they are so swamped with work. Let me remind you, there was no one on the schedule when I scheduled my appointment. I also made my appointment specifically for that day because of my schedule. Sadly enough the guy on the phone didnt care nor did he care about my business, apparently. He even went as far as to refer me to Sullivan Dodge...😂What a joke!!I come from the Chevy family. Is this how the Mopar family really is? Sheesh..lol #secondthoughts

Scott and the service shop staff. Do excellent work on your vehicle. Very professional!

They do not staff skilled mechanics. We took car our in for an oil change, they messed up the car bad then lied about it needless to say car went and perfectly fine running amazing and had to be towed home after they were finished. They refuse to make the situation right and litteraly laughed in our face and told us to leave. Owner does not care about the customers at all and trains his staff to be as highly unprofessional as he is.

Have purchased multiple vehicles from them. Always treat us well.

My family has been using that place for 30+ years now and yesterday was the first issue we ever had. Mechanic left grease spots in car and made a smart comment to the woman at the window in the waiting area that made it sound as if he were directing it toward my mother wearing a mask. We will continue to use your services as we understand its not your fault if a employee is not the best. But next time we will be more verbal in having the issue corrected.

Their website clearly states all used cars that come on to the lot are inspected and test driven by and experienced technician, and that is absolutely not the case. After my mother purchased her car she was informed that they do not inspect the used vehicles on the back lot. She has had many issues since purchasing only 2 months ago and is now stuck with a lemon.

Like their butterburgers and shakes

The shop is awesome the employees are really helpful and friendly

Not very helpful..

I have dealt with Mr.Tom and his sales/service staff for several years and have never had a bad experience.

Very helpful in the service department. I will definitely have them do all my service for my truck

Very friendly service dept took care of my issues did a his job

Unfortunately im giving this 2 stars they have a good inventory however while shopping we stopped to look at a sports sedan they had marked down a salesman came out asked if he could help us we explained we wanted to check this car out so he went back inside now keep in mind its like 31 outside and wet he takes his time getting the keys apparently because we were about to leave and he finally comes out with the key and opens the car we didnt purchase said car but i feel they may want to re evaluate some of there sales team now i dont want this to look bad for the dealership as a whole because iv had some good here as well but this time it just seemed the salesman didnt care.

Michael Tom is always willing to help if he can.

Quick in and back out for service on my Ram 2500

I will never do service with them. Im offering up to help a loved one pay for a heater core replacement (On a car she purchased from them a couple years ago) and they loaned her a car off the lot to drive temporarily. To my surprise they made her return it because there wont be any way to work on her car until Monday. Its freezing cold Temps and she has a child she had to drive around with and a job to go to, what kind of a business turns them away and expects me to still give them business? I spoke with the owner Michael Tom, Ill admit I lost my cool a bit, but rather than find common ground and find a solution, he hung up on me. Absolutely no customer service here. Save yourself the trouble and go elsewhere. To top it off she called the owner after, because she bought this car off of them a few years ago and after trying to reason with the owner he became rather rude with them. Truth be told the only person who works there within management that tried to be helpful was a guy named Eric in customer service. Its really sad that the owner hangs up on customers and doesnt care that the customer bought their vehicle from them and scoffs when you tell them if this is how theyre going to run a business then youll go somewhere else.UPDATE 2/16/16A warning to those who may have/share a dissatisfied experience. A couple days after my review which was left on Vigo Dodge´s Facebook page, an employee by the name of Scott Reece commented to me ¨hes a better man than you can ever be.tell the truth. it will set you free¨ As a consumer I comment/review only on my experience and have nothing to gain by stretching the truth, especially when it involves another person´s livelihood.

I would recommend anyone and everyone to Vigo Dodge. The owner Michael Tom personally took the time to make sure I was satisfied with my purchase. I dealt with Gina as far as a salesman goes and she was great as well. My family has purchased a few cars from Vigo Dodge and we have had a great experience every time.

Best car buying experience I have had, hands down. Kyle helped us, and went above and beyond to provide superior service. The service here, overall, is unmatched.

Scott in the service department was wonderful, Im from Utah and my check engine light came on, so my cousin took me there to have them check my Fiat 500 Pop. They dont work on Fiats so he sent me over to Sir Thomas Moore where done a diagnostic check and determined it was 1 1/2 quarts low on oil, they changed the oil and charged a very fair price. Thank you Vigo Dodge and Sir Thomas Moore

Great service, great sales! They have the best service department and oil change deals in town.

The windshield wiper on our 2015 Journey started to malfunction during a road trip to Indiana (in the middle of a rain storm nonetheless). Scott in the service department had us come right in that day, without a previous appointment, and they had it fixed within an hour! Scott and his staff were all wonderful to deal with, very polite, friendly, and professional. Excellent experience!

The shop manager always explains what is going on and makes an effort to get to know their clients, always great service and have helped me in a pinch and emergency situations helping me get a tow and loaner vehicle!

I got my van there is was reasonably priced. Our front tires were part of the deal but it took roughly a month for them to get them in to replace them. Other than that my experience was good.

Great place, great people... Also the detailer does a wonderful, thorough job and in my opinion is probably underpaid. Get the man a raise! That man being the younger handsome one, not the old funny looking guy.

Great service and they explained the options of the computer. Kyle Kluesener was very helpful.

Great service teamThank you

Great service and car finished before date quoted! Body work looks fantastic

Was very friendly and I would buy as much as I can pay for

Great service, great community, great people. Work with you to try to find what you want and make sure youre satisfied

We just purchased our first vehicle from Vigo Dodge and had a very positive experience. We got there right before closing time on Saturday and everyone stayed as long as needed. Late in the evening on a Saturday the owner of the business was out cleaning the windshield of our new vehicle. They went above and beyond and hopefully we have not purchased our last vehicle from them.

We were treated well even when they knew we werent buying just looking.

No one helped me,to just stood outside looking at cars by myself while they talked inside. Rude!

I used to wait on several of the staff from here when i was a server down at cheddars a few years ago and they have always seemed friendly. I recently bought a dodge dart from a dealer out of Greenwood and had a bad experience at another local dodge dealership. Ran into an issue with my key fob and called Michael Toms. I asked how much a key fob battery was, thinking that may be the issue. An older gentleman in the service dept. Was nice over the phone. (My day had already been horrible before i called) got to the store and this guy (same guy i spoke with on the phone) was busy doing something else however this man literally lifted my spirits. He held a conversation with me tried his best to accomodate my need (Which was not a new battery it was needing a whole new key fob) advised me of the price and still tried working on my raggedy key fob to fix my issue as if i had literally just brought a 2020 dodge charger. Thats customer service!! and i want to Thank you so much for being so kind and polite. Thing is you werent even trying to. Thanks again!

Always good service at a reasonable price. The staff is always friendly.

Go see Mitchell Mayfield great guy will go out of his way to get the best deal

Dropped in for an unscheduled oil change. They were able to squeeze me in and only waited 30 min for them to finish and get me out the door!

Gina is awesome!

Ive always appreciated the experience here. Always as helpful as they can be.

Scott in service center has been honest and trustworthy in their work and his word .

Great selection of new and used vehicles. Friendly sales staff

Michael Tom and the sales manager Scott have the best car/truck dealership in Vigo county. I highly recommend purchasing and having your vehicle serviced here!

Service department did a great job, help me out with all my questions, and had a good hospitality.

Service is always excellent, well priced, and reasonably fast. Vigo Dodge has been the only place Ive trusted to keep my Dodges on the road for the last 2 or 3 years

Have dealt with the service department a few times. First time it was with Scott who lied directly to my face and I called him out on immediately. Surprisingly after amitting that I was lied to but no apologie or any attempt to make right. My last experience I dealt with Eric and what do you know he lied straight to my face. After feeling that the service department is not treating the customers the way should I spoke to the owner and he could care less. Be careful of having your service done here they have no problem lying to customers and could care less about your experience with the service department. All the way up to the top.

We have bought several vehicles from Vigo Dodge. Its a friendly environment and good car buying experience. You Dont have a price, until Youve got a Vigo Dodge Price.

Mitchell in sales and Eric in the service department where awsome in getting out back window quickly in our van !!

Tried to have my Challengers exhaust swapped out, and they basically tried to tell me why I shouldnt have it done and how I was ruining my vehicle. Immediately took my business elsewhere, and wont be returning to Dodge in Terre Haute for service issues.

Nice guys, willing to help me in an emergency even though I was towing a camper. They just didnt have an alignment rack to fix my issue.

Have purchased several here always happy and service and body shop are the best

Great purchase. Fast.

Ok. I ask them to check my tire pressures because my light was on.(low tire). Its still on.

I love the Dodge Durangos as I have purchased two with in 5 years. My most recent purchase was a 2016 Duragno earlier this year. I noticed a clicking sound coming from the driver seat. The noise progressively got worse, and occurred more often, so I made an appointment with Vigo Dodge Service department. I waited two weeks to get my Durango, and dropped it off this past Tuesday at 8am. I hadnt heard anything at 5pm so I called the service department, and I spoke with Eric, who advised me they couldnt get the seat to make a noise, as they only drove the car around the dealer parking lot. Once I arrived at dodge, I drove the car for the mechanic and pointed out the noise I was talking about. The mechanic and I switched seats so he could drive the car. As I got into the passenger side of my vehicle I noticed a VERY large crack in my windshield! The mechanic stated he didnt know how it happened, when we arrived back to Vigo Dodge the service writer Eric told me he didnt remember seeing the crack in the windshield that morning when he drove the car, and he would have American Eagle out to replace it with a Mopar windshield. Eric also stated he woild order a seat riser for the problem with the seat. They have now had my car for over a week, and I have still not received one phone call letting me know the ETA of the Durango. I called the service department today for an update, I was told by Eric that Dodge would not be ordering a windshield, its my problem not theirs. I asked to see the inspection sheet showing what damage was on the car when it arrived at 8am (because there wasnt any.) I was advised they didnt have an inspection sheet and, that I could talk to the service manager about it. I have spent over $60,000.00 within in the last 5 years with Vigo Dodge, and was told today by Michael Tom the owner, that he doesnt care if we do business again! I never thought I would have to worry about the dealership busting my windshield, admitting the crack wasnt there when I dropped it off, telling me it would be fixed at their expense, and then telling me its my problem. I am not sure who changed their mind about fixing the damage they did to my 2016, but it would have been nice to know within the week that they would not be fixing the damage they cuased, that they still didnt have the part, or and ETA. BUYERS BEWARE!!

Great friendly people and they attempt to help in any way.

Major repairs to my 2008 dodge ram, excellent work, good for another 175,000 miles

I have been bringing my car here since I bought it in 2013. I always have excellent service.

Highly recommend this dealership for sales and service both!

Easy to get alone with your problems

Bought 2 previous cars from them but when I was there last I couldnt get them to work with me so I bought elsewhere

Have always had a good experience here,Great people

Really good customer service

Excellent service and advice from Service Dept.

Awesome family owned dealership.

Couldnt work out a deal! Nice salesman!

Michael Tom was rude to my wife when she was having problems with her car and wouldnt talk to her, if you go there talk to his daughter she is awesome

Wont do what they tell you. Bad business

Always a good experience

Great people and service.

They make it all affordable!

Good friendly service and people.

Quick and friendly service!

Repaired quickly!!

Always great service

Great service department!!!

Always amazing:)

Love these people!!!!

Excellent

Great service

Waiting room really needs improvement

Good service

Fast service

Good deals

Prices are a little high.

Very knowledgeable

The greatest

What place

Brakes

Cars