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Dons Service Center
1839 Woodlawn Ave, Terre Haute, IN 47804, United States
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Dons Service Center

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Tr
Review №1

There one of the best around the place is clean and the service was excellent. Im a very satisfied customer there very professional I will be going back to them in the future.

Ma
Review №2

My wife and I have utilized services at Dons for over 20 years and have always been very pleased with their level of commitment to us as customers. They have always been courteous to us, strive to provide the best service for the issue at hand but also trying to keep cost within reason for us as the customer. We feel like theyve always had our best interest in mind, as they service our vehicles and explain the repairs so we understand the work being performed. They backup most major work performed with a warranty so that is saying a lot about their commitment to work performed. Keep up the great work!

Ro
Review №3

We bring our own oil for my wife’s Mercedes. They are always on time with the appointment and we are in and out quickly. My wife is a nurse across the street and have even offered to pick up and drop off if needed. Great service!

Co
Review №4

They were great! Got me in as soon as they good, took a look at my car and got back to me ASAP. They explained what was going on in terms that were easy for me to understand. Definitely recommend.

Fr
Review №5

Very professional, very clean business. To the point with me on my vehicle. Didn’t rack up a list of costly negatives like other shops are known to do. HighlyRecommend this place.👌🏻

da
Review №6

Been bringing my vehicles to Dons for nearly 30 years and always received quality service. Don and his staff are always courteous and very knowledgeable if you have questions. Highly recommended.

te
Review №7

We have been going to Dons with all our vehicles for quite awhile. They treat us with respect and professionalism. They will continue to be our first stop for auto advise and repairs.

Ti
Review №8

Since I’m not yet driving to my Subaru dealer in Indy for regular service, I’m trusting Don’s to take care of my service needs. From past experience I know that this is the ONLY auto service business in the area that I would use. They are honest, prompt and extremely professional. They consult my Subaru manual to make sure what they do maintains my warranty.I recommend them to everyone I know whether they need a major overhaul or simply a belt changed.

Mi
Review №9

Customer service was excellent. The car was fixed promptly and at a reasonable price. I will definitely recommend and come back in the future if needed.

Mo
Review №10

My granddaughter has her car there to get fixed. It has been giving them fits but they are diligently working on it. As soon as hers is done I am going to make an appointment to get my Jeep fixed.

Ta
Review №11

The staff are so friendly, and professional. The price for my repair was reasonable. The repairs were completed quicker than I expected. I would definitely recommend this business to family and friends. I love supporting local businesses rather than large franchises.

Ma
Review №12

Jason was very helpful each time I called, although I unfortunately had to send my car to the dealer, I am extremely happy with the professionalism and understanding he holds with his customers. He also informed me of the student discount which I hadnt thought to ask for. If my car has problems in the future (although I hope not), I will definitely be coming back.

Ch
Review №13

The service manager called prior to repairing the AC. He was very thorough with the explanation of both the suspected issue and the repair. The service was completed within the day. I have not had any problems since. Excellent work!!

Ke
Review №14

I took my vehicle here to be inspected/repaired for a mystery issue that we couldn’t locate the problem of for the longest time, and had tried everything to repair ourselves for the last year. Don’s immediately was able to locate the issue and promptly made the repair for me, all for a very reasonable price! They were extremely fast, friendly, and professional. I’d use them time and time again for any vehicle issues in the future.

Er
Review №15

My 1970 Ford F250 highboy had been sitting for over two years. Carburetor issues as well as fuel pump, steering, and braking were all in need of repair. I had asked around town for quite some time before someone had suggested Dons. I have had great service from Dons on other (newer) vehicles but hadnt thought of them when thinking of this 50-year old truck. Don and Jason were exceptionally responsive, polite, and knowledgeable. They had quite a bit of work to over several weeks and kept me updated along the way. Drove it home last night. Nothing but positive things to say about my experience at Dons over the years!

St
Review №16

As a parent of an ISU student and being 100 miles away, I was very impressed by the communication of the Don’s team.

Ka
Review №17

Have been going to Dons for several years. Usually for oil changes & tire rotation but had the serpentine belt replaced. Very professional. I like the fact they are able to take me to and from work. Karen Miller

Na
Review №18

Excellent service, Professional. Will definitely use Dons service for all my repairs.

Ji
Review №19

Very professional and helpful. Love Dons facility Good people and good work👍👍👍

Da
Review №20

Havent used on for years it went back recently and her whole family have started using them for our number one service spot I had my oil changed before a recent trip to Chicago excellent service quick and the job done correctly the first time

He
Review №21

We have been using Don’s for years. Their service is always exceptional. They are clear when explaining what needs to be done, helpful with information when making repair decisions and honest. I can’t imagine taking our vehicles any place else.

Ma
Review №22

Ive taken my cars to Dons for 20+ years. Their work is top notch. Don and his staff are very knowledgeable. I highly recommend them!

He
Review №23

My whole family takes our cars to Dons. Good guys to work with, do great work. Honest! And dont jack up prices.

ro
Review №24

Fast courteous service. Very friendly staff. Explained details of the work I had done. Reasonable price. Very satisfied. Would recommend them.

Br
Review №25

When I was purchasing a used vehicle, I asked if they could do a look-over for me. They were very professional but told me they were booked solid and referred me to another reliable company who was able to get me in. Thanks!

Ja
Review №26

Don service center is always professional. I took a car in for a young lady because she needed it repaired to make it a safe driving vehicle. I asked them to inspect the vehicle and give me a list of what was wrong and their opinion on how we should start working on the vehicle. Another garage had given her a similar list and wanted her to start scheduling the almost $6000.00 in repairs that far exceeded the value of the car. Dons on the other hand give me a list of what was wrong and told me that the car honestly wasnt worth fixing she would be better off taking the money and buying another vehicle.

Gr
Review №27

Work done as discussed in the time was was suggested. Price quoted was the final also. No hidden expenses. Happy with the service preformed

Sh
Review №28

I just paid 80 dollars for them to tell me that something is wrong with my vehicle they just cant figure it out. I am not rich like 80 dollars is a lot of money for nothing. Ridiculous.

Ci
Review №29

Everyone was kind, courteous and professional. My shuttle driver was very nice. Loved the $5 coupon off service for checking in on Facebook and pleasantly surprised with bill at the end.

Ro
Review №30

I have been very pleased with the service Ive gotten at Dons. I have had alot of auto repairs done over the years and Dons have consistently done work that lasts and actually fixed my problem. Its hard to find a repair center that you trust, but I think I have found it in Dons.

D
Review №31

So glad I found Dons! I trust them completely to repair,Service and give me a simple diagnosis. They keep it simple.Honesty and integrity are at Dons. Two of my requirementswhen searching for a shop. I’d refer them to anyone needingservice. A 5 star rating. A big thanks to everyone at Dons ServiceCenter.Deborah J. Decker

De
Review №32

I love going to Don’s.I know that I will get quality work. I trust Dons to perform necessary work honestly at a reasonable price.

Am
Review №33

I’ve been doing business with Dons for over a decade now. Their service is top notch!

Iv
Review №34

Always great service and advice that has saved me money in the long run. Been using Dons Service Center for more than 2 decades and have no problem recommending them.

Fl
Review №35

Excellent service. Very happy with the work Ive had done.

In
Review №36

We dealt with Jason and he was very professional, answered every question we had about our car inspection and was very clear and thorough in explaining everything. I would definitely recommend this business to anyone with a vehicle.

He
Review №37

Jason was an absolute joy to work with. Will definitely refer everyone I know to them!

Ji
Review №38

Dons staff are very professional and courteous. I trust them to do things correctly and am very happy with their service.

Ki
Review №39

Great people very nice and Courteous great communication between them and the customer!

Je
Review №40

Greatservice. Real good at explaining things. Real friendly

vi
Review №41

Wow, this place hits all the right buttons. Very knowledgable, good service and great at looking out for their customer. Best place I have found for keeping us safe with everything happening this year. Wish all businesses were this customer focused. I am encouraging you to use them even if it means I may have to wait behind you to get scheduled Lol.

Do
Review №42

Excellent service. Only place in terre haute to guarantee work.

Ma
Review №43

I am a huge fan of Dons. They always do great work. Keeping my 21 year old Honda running well. Recommend them every chance I get.

JE
Review №44

We’ve lived coast-to-coast and had pretty good auto service but Don’s is hands-down the most expert-professional-helpful-personable EVER. They could run a clinic on how to run a business for most others in this area and beyond.

Ja
Review №45

DO NOT TAKE YOUR VEHICLE HERE. Completely unprofessional, I’ve used them many times for the same vehicle and EVERY SINGLE time I’ve had to take it back for rework, took it in to get a new clutch, had to take it back 3 different times for them to get it right, not bleeding the slave correctly. After that the transmission mount dropped, they were the last to touch the transmission, took it back. When I got it back the shift linkage immediately went out. THEN For whatever reason they took the wiper motor off and left it completely unbolted and just left it sitting on top of the engine. I will never be taking anything else back to this business as they do shoddy work and are obviously so incompetent they can’t even put back what they removed.

Ma
Review №46

This is what a master mechanic and trusted [by many] business looks like. Thank you for the great service over the years. You set a high standard in a business in which you have left so many of your competition behind. Thank you very much.

do
Review №47

They are friendly, efficient, and go the extra mile!

Ke
Review №48

This service center has always been honest and is always the most affordable and dependable service.

Bi
Review №49

We’ve been going to Don’s for years because of their professional and reliable service

na
Review №50

The best in town!!! You can always rely on what they say and do!!!

Dj
Review №51

Came in from out-of-town. Ask several people who a trustworthy mechanic is around here..only one name came up. SonI went with them. Do you know how hard it is to find a good. Honest reasonable mechanic. Especially when your not from this town. Well I foundbthe best, the first try. Very very happy. They did a great job amd were honest. Came recommended and now I recommend them too. Good job.

Ja
Review №52

This place is the best. Great work and great price. Thank you guys so much.

Be
Review №53

Dons was the only place we stopped at that would work on our car, and they did a great job! Quick and painless, with a good price to match. The staff are straightforward and arent in the game to swindle. We will be back (hopefully not too) soon!

RA
Review №54

Everything, top to bottom... Foreign or Domestic.

Ja
Review №55

Car completed when promised, fast friendly service

Ma
Review №56

Dons does a great job. The staff is professional and courteous. They keep you up-to-date on the status of your vehicle. They dont do any work not approved by the car owner. They guarantee the work that they do. You can trust that your car will be repaired correctly.

Je
Review №57

I had problems with a radiator Dons worked with my extended warranty company to get the job done ahead of time.

Ta
Review №58

Service is always great. Friendly staff.

Jo
Review №59

Great service center. They have always been honest and never try to sell you stuff you dont need.

Se
Review №60

I have taken all of my cars to don’s. I do most of the work myself at home but when I reach a problem I always give them a call. I recently took my Dodge Charger there to have some work done and Stan was a great help. Whenever I call them I always ask for Stan, but they all are awesome people. Great work, good prices and awesome people! I would recommend Don’s to anyone and everyone.

Mi
Review №61

Jason and Don are always friendly and courteous. Very professional, quick and dependable service at a reasonable price. I have taken my vehicles there for years and have always felt extremely satisfied with services and prices.

As
Review №62

Highly recommend Dons for vehicle maintenance and repairs!! Friendly, everything done in a timely manner and nothing is hidden from the customer!! Will always go to Dons!!!!

Ti
Review №63

My check engine light came on and the car was running rough. One call to Dons and my 87 TA was back in top shape in no time at all. As always Jason was professional and walked me through the diagnosis and solution prior to doing the service.

Ch
Review №64

Our daughter attends ISU. She sends me a video of a strange noise under the car, after talking to a few friends they said probably a suspension problem very $$. I call a few shops in the area these guys seemed to have a handle on it, and theyll drop her off at ISU and pick her up. She drops the car off, they gave her a ride back to her dorm. A few hours later I get the bad news, 40 bucks ! It was just an exhaust bracket making all the noice.Trust worthy.....

Ad
Review №65

Was not able to repair my vehicle, but able to give me guidance on repairing it myself. Priced fairly. Very knowledgable and they have the tools and equipment to fix almost everything involving automobiles

ch
Review №66

I paid over 1,000 dollars and they didnt fix nothing

Th
Review №67

Great for the hard to trouble shoot problems. Always been at or under $ estimate.

Je
Review №68

We received such “above and beyond” service from Jason and the team at Don’s that I’m hesitant to say too much lest I cause a reader’s expectations to be too high. But the simple facts - we threw a belt one evening driving through Terre Haute on a road trip, they got us in the next morning, diagnosed the problem and located a part the same day though the part wasn’t local so took one day to arrive. They got it fixed the next day and got us back on the road. The cost was reasonable especially considering all the legwork Jason went through, shuttle rides to and from our hotel, and the labor of replacing the part. I am very satisfied. Thanks Jason and Don’s!

Th
Review №69

Dons was very helpful when I called. Let me know up front that it would be better to take my Mercedes to the dealership for that particular repair and was happy to give me a second opinion on any further repairs.

Te
Review №70

Friendly honest service!

RB
Review №71

My timing belt started to go bad in Terre Haute, four hours from home, I contacted Dons Service Center based on their excellent on-line reviews. Don personally answered my call and provided me a quote within 15 minutes, which happened to be over $400 less than another quote I received from a local dealer. He even adjusted the work schedule for the following day to fit me in, to minimize my time away from my business back home. John provided me door-to-door shuttle service to and from my hotel. I cant express enough my appreciation for the great customer service and quality of work/value I received from Dons Service Center. I HIGHLY RECOMMEND them to everyone!

SM
Review №72

Great Service. Great communication. Employees are always nice.

Bi
Review №73

Only place to get quality service!! You can rest easy with this service department.

Ra
Review №74

From start to finish staff was very helpful. Handled the towing and were very reasonable. The shuttle service even came and picked me up once my vehicle was finished. Maybe not the cheapest but worth every penny.

We
Review №75

Did repairs quickly, and staff was friendly. Very trustworthy establishment.

Ki
Review №76

Friendly, genuine, honest and trustworthy. This is my go - to place for any vehicle repairs

Z.
Review №77

Friendly, quick service. Will go back.

pr
Review №78

Jason was extremely friendly and helpful. He explained every step of the way and did not make it complicated. Randy was also so kind and conversational when driving me back to where I live. This has definitely been my best experience at a car shop. Other auto shops need to take notes because the professionalism, friendliness and service are all a ten.

Ge
Review №79

Great service.

Te
Review №80

Honest work, nothing that isnt needed. You know its done right. Jason is very informative and friendly. They have a customer for life.

Gr
Review №81

Prompt, courteous and professional service and the price was very reasonable for the work I had done. No hidden charges, no surprise items, and the service advisors are the best!

De
Review №82

Dons is the best! We drive nearly 60 miles one way to have our foreign vehicles serviced there. We have even been able to do some preliminary diagnostic work via phone. They truly know their stuff, are honest and trustworthy.

Ar
Review №83

Very quick service and reasonably priced. Will continue to service my vehicles here.

Ke
Review №84

Repairs done in a timely and cost effective manner

Da
Review №85

Theyre all aces in my book!

Jo
Review №86

Ive taken several different vehicles to Dons multiple times for various reasons and have come to expect excellent attention to detail and outstanding customer service. Everyone on staff is competent and honest. Their prices are competitive, they work quickly and communicate well - you know exactly what is being done to your vehicle and whether the work is needed or can be delayed.

Ho
Review №87

Dons Service center is my go to place for my 1966 MGB repairs and has been for many years. Also had outstanding service on my other vehicles and highly recommend them! Don is a really nice guy too and I truly appreciate the professionalism of he and his staff.

jo
Review №88

Reliable but slightly expensive.

Do
Review №89

From one Don to another, the service is GREAT! Jason is always on the other end of my call, and an appointment is scheduled to meet my busy life. Dons does exactly what needs to be done, alerts me to possible needs down the road, and gets it done ON TIME! The only place I take my vehicles if I cant do it myself!!!

Al
Review №90

Well satisfy with what they did to my Mercedes benz. They really know what they doing!!! I definitely recommend them. And their honesty will let you know who they are!!!

Ja
Review №91

Awesome service! I had to have my car towed here by AAA. They were kind and honest.

Ma
Review №92

Great service top of there game . Dont try to screw you on prices

Me
Review №93

Reasonable prices. Helpful and honest. They seemed genuinely understanding and considerate of my financial situation and my needs.

pr
Review №94

Highly skilled Mechanics and technicians

Je
Review №95

Dons was very explainable when my vehicle in in for a diagnostic check would recommend them

To
Review №96

Really like Dons Service Center. They are friendly and courteous on the phone and in person. They explain what needs to be done and what the cost will be. They do great work and make sure everything that they fix is fixed correctly. Last time that I was in we thought the alternator was making a noise and needed changed. They changed it but the noise was still there (the car was in their bay and they made the determination, not me), They took the part off and even though it took considerable labor, put the original back in at no charge. They then diagnosed the problem and gave me a range of solutions and prices. Great job guys. Thanks again.

Ju
Review №97

They could not find a promble with my car. now it is doing it again need to take it back. but cannot afford this time

Ca
Review №98

Dons is the only place in town that we trust to complete our vehicle maintenance for our family. The staff are friendly and remember details about our family that make us feel valued and connected. They always are honest about the work and the cost. We know that they will work to make the cars safe for our babies to travel in. The drop off and courtesy drivers are always easy to work with.

Ro
Review №99

I have been relying on Dons for the last 2 years. They have not even come close to letting me down. It is flat out the most professional place I ever brought my cars to in Terre Haute. They take looking out for my car as important as I do. When they tell you everything is fine with your car then everything is fine with your car. When they tell you may want to consider a repair to avoid problems later. Let them fix it!!.. We all have a lot of concerns nowadays. Allow the really solid professionals at Dons at least remove the concern where can I take my car for service. Did I mention their shop is spotless.

To
Review №100

Great service, fair price

Information
13 Photos
100 Comments
4.7 Rating
  • Address:1839 Woodlawn Ave, Terre Haute, IN 47804, United States
  • Site:http://donsservicecenter.com/
  • Phone:+1 812-232-1140
Categories
  • Auto repair shop
  • Auto body shop
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Small engine repair service
  • Tire shop
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
Highlights
  • Veteran-led:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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