These people installed dish network on the roof of my mothers home a couple of years ago and all was well until now, her dish signal doesnt come in, so she contacted dish, they sent out these southern star people again just to tell her that her trees need to be trimmed. (she has had them trimmed but now they say the neighbors tree needs trimming!) They also tell her they wont get on the roof of a home anymore. New policy? How the heck can you work for a satellite company but you cant get on the roof of a house? My mother is very unhappy...you people installed it, you should have to move it to a better location to get her service to work. You are the lowest form of service company...i hope you get kicked to the curb from Dish, they need a better sub contractor.