Have been to the Temple location twice now and have left satisfied both times. Glenn and his team are excellent and worthy of the high ratings they have here. They have always provided quality work in good time. Communication between them and myself throughout the process was terrific and theyre always very kind and respectful. Total professionals and I would recommend them to anyone looking for brake work. Rest assured they will consult with you and only advise you on work you need done with accurate quotes without hidden prices. The transparency and quality of work make this my favorite automotive shop in Central Texas.
Awesome customer service! Management (Glen), was accommodating and very knowledgeable. Explained ALL issues and gave visuals and suggestions. They did a really great job on my car. I WOULD DEFINITELY RECOMMEND. Above and beyond expectations.
Brake Check in temple is a joke, I scheduled a appointment 4 days ago for Sunday received a notification confirmation 1 hour before, We drive 30 minutes to get there and was on time just to be told they could not do my brakes and we would have to reschedule For another day? After sharing my frustration with the guy and the manager over the phone about the inconvenience this has caused it was like well we can’t help you? Friends and family don’t waste your time with this company this is the text I received prior to me arriving to my appointment.Brake Check: We have your bay reserved in 1 hour at .We are counting on you! Please call us at to reschedule or cancel. Do not reply to this msg. Msg&Data rates may apply.Yes there was a bay open when I arrived.and yes they were counting on me but not as much as I was counting on them I guess.
Glenn and all the mechanics at Brake Check are awesome, they went above abd beyond on two of my vehicles.They checked the brakes and found nothing wrong but did find a couple of other items. Which I will schedule to be fixed soon.Thanks you all Thomas Snyder
Just had my brakes done on my f250 super duty. I cannot give these guys enough credit for the great work and outstanding customer service. The 4.9 rating they have is very well deserved. Great communication, knowledgeable and the job was done very efficiently. Great job guys. Will be my go to for oil change and brake service from now on.
Needed an Oil Change and decided to give them a try. I was expecting the same ol song and dance and I WAS WRONG! Glenn greeted me with a big smile and asked how he could help me. Told him what I was there for and he said You came to the right spot! He led me to an air conditioned waiting room and told me hed have me ready to go in no time! In what seemed like 30 secs he came back and showed me what he had done for me! He also gave me tips to help me keep my vehicle on the road for years to come! The service was so great that I referred my wife to him as well for a front end alignment, again the service and work performed was next to none! Will definitely keep bringing my vehicles to get serviced in the future! GLENN and the Brake Check Family are the G.O.A.T.S!
The gentleman were great!My first time ever getting brakes put in and the walked me through the process...I would definitely use them again and will share my 5 Star experience.
I am well pleased with doing business with Brake Check. Blake was phenomenal with knowledge and handling all aspects of the repairs I needed. They done the job in a timely manner, that wasn’t long at all. Blake also showed me the problem before repairing and gave me the options of what I wanted to do further. I would recommend my family and friends to get their service needs here. The whole staff was friendly and I appreciate their professionalism.
These guys are awesome. There was a lot of people before us and they were busy but they still managed to fix our brakes and even stayed late to help us. Definitely will go to them for all of my future brake issues and oil changes!
Blake was awesome staff was friendly! Prices you cant beat! Phenomenal experience would highly recommend this place to all my peers. 10/10 for customer service.
There’s a lot to like about Brake Check but I need to let people know, about a thing or two. My brake problem does not manifest itself until I’ve driven for about 2 hours. Without no apparent causing event, the brake light and alarm goes off. The brake pedal then feels firm and rough on initial push. Still works, but what is really wrong? I would have guessed electronics since I regard Fords as very reliable, but Ford has never quite mastered electronics. The brake thing is a nearly impossible problem to solve since you can’t reproduce the conditions that caused the problem without a long drive. I said this to the manager,and added, “If you can fix this you get a gold star.” He said, “I prefer five”. I’m sorry that I can’t comply.The fix involved smoothing the rotors. My first long drive a month later showed the same problem. When I returned to get a possible real fix. The rotors were smoothed better (for free) and new pads installed. Now on my trip to the Rockies it happened again but without the change in brake pedal feel.I’d still strongly recommend this place for routine brake work. They are courteous, honest (less than common among mechanics) wonderfully organized, and communicate well, but some diagnoses are are just going to be above their skill level.
I took my car to get a free brake inspection today and they did not find nothing wrong with the car. They just told me to get the brake pads changed out next year if needed. They did a great job checking my car today.
Weaknesses: did not show me the new oil fill level on the dip stick. Nice Customer service should not interfere with high quality workmanship when it comes to brakes and tires.Strengths: Very knowledgeable about tires and whether my car would take synthetic oil, very nice, economical, don’t know much about workmanship since I was there for an oil change.
My brakes had been grinding for a very long time. I brought my car in and they were able to assess everything and tell me options. I appreciated being show on the car exactly what was wrong, what needed to be fixed and why, and how much it would cost before I had to officially agree to work being done. Super easy and great prices for anyone on a tight budget!
Great customer service. They staff was very knowledgeable and friendly. Super convenient and I will definitely be coming back 😊 this was my second time coming btw
They let me know of a discount available for an oil change since we were 1st time customers. The car feels great! I felt the pricing was decent, definitely not higher than anyone else and very friendly service. Thanks, Blake!
I was going there for some help with my car and they were the best and took good care of me and inspecting the car. I recommend this place to all who dont know where to go for an honest opinion and help with your car. Thank you for your help with my brakes light problem.
The Mechanics here are amazing! They’re quick, knowledgeable and helpful with any questions a customer may have about their car. I always have a detailed maintenance plan. These guys really came through for me.
The employees were very cordial and courteous. They also made the repair process easy to understand and pay for. These guys are great.
The employees of Brake Check were professional and empathetic to my situation. They put together a quote and brought me into the bay and showed me exactly what the problems were, and what they were going to do to fix it. They fixed my brakes and ensured that I will be safe on the roads. I was very satisfied with my experience.
Excellent Service!! They even showed me the problem with the tie rod and bearing. I would definitely recommend their service. The manger at this place is very courteous and helpful.
I love this business!! They are accurate, dependable and the value is amazing! Ive had my brakes replaced there and oil changes. I wouldnt go anywhere else!
I pulled in because of the typical screech of a bad break pad. Found out its a lifetime warranty on the pads after the first go around, which is nice with how much I travel.
Very honest mechanics. Long story short. Mercedes was charging me 2200 to change pads and rotors. These guys are charging me 600 dollars to do all that. I highly recommend this place if you’re looking for a honest group of people and a affordable price.
Came by this morning for an Oil Change and Wheel Alignment. Fast friendly service. Their prices are great, Every other oil change HALF OFF! I’ll definitely be back in 3,000 miles, thanks guys.
The man that helped us out was a very kind person. Im not sure if hes the manager or just floor staff, but excellent experience. He even took the time to follow up with an email and honored a coupon that we had gotten in the mail. We will be back
Staff was informative and nice. Made sure I knew exactly what needed to be done and why, and also gave me the power to decide what I wanted done. Free brake inspection with no commitment. Will absolutely be returning when I need new brakes!
Thorough with inspection and explanation of recommendations. Performed all work in a timely manner. I felt the price was reasonable and fair. Will definitely recommend to friends and return in the future. Thank you.
Very professional. We got our rotors replaced and they were friendly and did a wonderful job. We are extremely satisfied.
Excellent customer service and vehicle care! The entire team especially manager was professional and courteous! Definitely a safety oriented atmosphere! I would recommend this establishment to family and friends.
Blake was the guy I talked to on the phone, gave me a ride home, and kept me informed the entire time. Excellent customer service and because of him, I will be a repeat customer. Will definitely recommend this place to friends and family!
I came in to break check expecting a $150 bill And left paying less than $5. They were honest and didnt replace a part that I really didnt need. I 100% recommend them.
I was highly impressed with this business location. Staff were professional, service was thorough, and price was quite reasonable. Completely satisfied and will certainly be a return customer.
I have been to alot of mechanics in my 50 years. Never had one that took the time to actually find what was wrong the first time instead of just trying different parts to see if it fixed the problem. So I was extremely happy that they took the time to find what was going on with my car and explain it to me and fix it right the first time. I have found my permanent mechanic to work on all my cars. I would highly recommend this shop not only professional but extremely nice and dont speak to you like your an idiot.
Great customer service employees very knowledgeable even though I had a hard time explaining what was wrong lol. They were able to help us and get us back on the road with our van the same day. I went here because of the reviews and we were not disappointed, we will be back.
Great service. Fast, affordable, premium parts. Friendly staff and best rates in town. I dont usually leave reviews but they deserved one.
These guys are awesome helped us out of a jam polite and professional you want it done right this is the place to go
They did an awesome job on my brakes, everything works beautifully, I know it was a difficult job and they kept their spirits up and was patient with me. Great experience
I took my wifes car in for a brake inspection. Blake the service tech (mgr?), pointed out the reason for the squeak in the brakes. And told me how much each brake pads life amount was left. He was detailed in his explanation of the inspection and only gave a recommendation for work. Never pushed a sale or used any tactics to purchase something that wasnt needed. So my brake check was actually free. I will definitely return this summer to replace the brakes at his store. Its hard to find good people in good businesses. But I believe he is one of them. Keep up the good work!
The guys here at this Brake Check are absolutely wonderful. Dustin was so helpful and kind and professional. The guys there are very professional as well as the environment. The customer service experience was great. I recommend them for any brake services. Thank you guys!!!!
For my first time visiting this place. The employees seem kind and welcoming
TAKE YOUR CAR HERE - if you want some great service that is!! Took my Yukon here for alignment (which happens to be LESS expensive than the Goodyear next to them), and some steering component repairs. Blake and Justin provided some OUTSTANDING customer service. I was very impressed. I really like the text updates as progress was made on my vehicle from start to finish. The Goodyear store next to them - NEVER AGAIN will I take a vehicle there. Its a night and day different between these 2 store.Make a wise choice - choose Brake check if you want the job done correctly, with some great customer service, and actual service Technicians/Supervisor picking up the phone and communicating with you.VERY HAPPY! They have my business, and I will refer others to them.Andy
This is my second time going in for brake service and wold definitely recommend them to anyone who needs their brakes done rite. These guys do a great job and know how to get the job done!
Very professional, down to earth guys who fixed my brakes. Would recommend very highly!
Go to break check! Easily one of the best auto shops I have ever been to and my car constantly needs work so I am so excited I found them. Dustin was extremely kind and helpful. He was really patient with me when answering any and all questions I had. Getting work done on your car is already stressful, so go to Break Check so that you don’t have to worry about bad customer service or bad jobs on top of that stress. I highly recommend.
So I had to get my brakes done and called around to a few places this was one of the cheaper places so I called and scheduled a day to come in and my brakes replaced. These guys were fantastic and keep me informed every step of the process and didnt do anything I didnt approve. Also they explained everything to me and why or why not it needed to be replaced. I will most certainly return in the future.Guys Thank you for all you did!
Great place! Quick, friendly, great prices. Overall very impressed!
My experience at Brake Check was excellent. Dustin took my call, working with me to make an appointment even though they were very busy. He then helped me when I arrived for my appointment. He was very professional and helpful. He went above and beyond helping me. And he took time explaining everything. They were prompt to start my appointment, and expedited the work.May, 13 2021Today, I used Brake King for the second time. Again, they were very friendly and efficient. I will use them again.
Great service, just ask that you use seat covers when driving and sitting in the cars, there was oil stains on my leather seats and arm rest on the door. Just did not appreciate that.
Very prompt customer service, thorough diagnostics, and most importantly went out of their way to make sure I wasn’t upsold anything unnecessary given my limited budget at that time. A really great experience for me!
These guys are amazing, they are so nice, caring,honest, understanding, and actually will take the time to explain things to me that others will not. I trust them very much and theyve always made me feel confident and safe when leaving I love and trust them so much that I drive 45 min out.of my way to take me car to them!!! Definitely worth it!!!
Took it in for a free estimate and since it was a fair price for the repairs I decided to go ahead and get it done. Excellent and friendly service. Stayed late to get me on the road.will be my preferred shop from now on!👍✔️
They were very professional, quick, and cheap. I will definitely be going back.
The service was great, and fast definitely coming here every time I gotta get my brakes fixed.
Very quick! Professional and very nice people! I will go here again!!! I would recommend it to everyone!!!
I had a great experience here! Blake was very professional.
The entire team is professional, thorough and all around great people. Excellent service and a tremendous value!!
These guys are awesome I should give them 10 stars they put New struts and shocks on my trailblazer including alignment and the price was also worth it and cheaper compare to price at Goodyear just next door to them. Dustin is a cool guy he explains to you about your car issues and answer your questions friendly people no bad attitude at all I will come again in the future also I will reccomend this place to anyone who needs car repairs
Super great staff they put brakes on all around and did an alignment...great pricing...super courteous staff ...and most of all work done right the first time...could not be happier
I could not be more pleased! When I got my oil changed, I was told I HAD to get an alignment done on one of my wheels, and the clock was ticking! But at Brake Check, they put it on the alignment machine, it got the green light, so they didn’t do it anyway. That saved a huge amount of money. Not to mention it was fast work. No my car purrs like a kitten, and runs like a dream!
They were incredibly honest when it came to work that was needed, they showed me with proof work I thought was needed that actually wasnt, most places would have just charged for the work, then the oil change and filter replacements were prompt and have stayed true.
Brought my car in and Glen got me squared away without hesitation!!! Will be coming back!!
Great job. Will definitely come back
They are awesome quick service right price will always use them
The workers are very friendly and professional. They were able to tell me what was wrong with my breaks quickly and fixed to problem!
These guys are professional and work very fast, recommend to anyone to give them a try.
I will continue to be a customer first time and i walked away with a big smile 😀
Their services was so professional and my car now works like a brand new car thanks a lot guys the best in temple for anything about your cars 🎉🎉🎉🙌
What great service. These guys got me in at the end of a long day and did a complete and thorough job and went above and beyond. They were kind and friendly and exceeded my expectations. Gave me a discount at the end that I wasn’t even aware I qualified for. I will definitely use them again
Glen and Chris were awesome!!! Service was outstanding!!! As a woman these men could have taken serious advantage of me but they did not. They were very honest about the service that I needed and refused to overcharge me. I was willing to pay more but they insisted that I did not need to pay for unnecessary repairs.Totally unheard of in this day and time! I will absolutely recommend Temple Brake Check to everyone I know. Ladies, you can trust Glen and Chris!
Very helpful staff that was prompt, polite, and was able to answer all of my questions. We will definitely be continuing doing business with them.
They are always polite and friendly and the most honest mechanics i have ever met, and there prices are right ✅.
The first visit I had, a free inspection by the way, took longer than expected but they found the issue that was causing a headache every time I drove my car and very easily showed me exactly what it would cost, including labor, and provided a time estimate before moving forward. The actual repairs were right on schedule with no weird added fees, everything as planned. Dustin was very friendly and professional in helping me understand the issue as well as set up a second appointment due to a personal time constraint. Blake also ensured I wasnt just waiting around and got me in and out as smoothe as possible. Overall, Id happily recommend their services and will gladly return if I have another issue! An easy 5 stars for sure!
If you love your vehicle like I do my baby, take yours here. If you want the absolute best price hands down for the best quality of work, take your vehicle here. Seriously, this place was amazing and I was SO impressed with the engagement, friendly customer service, and down-right technical expertise of manager and organization. I received text message updates as well as a link that showed a photo of my vehicle, the work to be done, the work suggested where I had the option to accept or decline right from my phone, a photo of the bad parts, ability to pay online, and most impressedly, when I picked up my baby the manager on duty provided SO much data on a problem not even my dealership identified and printed out all the metrics and how toa for me. Seriously, top-notched place worth SO much more than what they actually charge! This is my shop from now on and you likely wouldn’t regret if it were yours, too!
Great experience and care for my vehicle when I brought it in for new rotors and brakes. Check in was easy and they kept me informed of what was going on. Prices were reasonable and overall happy I went to this location in Temple.
Quick easy experience, great prices and friendly staff
Amazing! They kept me informed throughout the whole process. The gentleman even stayed past closing time to make sure I got my vehicle. Would definitely recommend using their services!
It was in and out, very informative. I would definitely recommend. Thanks again for the hard work and great price!
Amazing! They kept me informed throughout the whole process. The gentleman even stayed past closing time to make sure I got my vehicle. Would definitely recommend using their services!
Great team that gives customers options and even go above and beyond expectations. I had some rust on my wheel frame and they took off with no cost. Chairs inwaiting area are comfortable and restrooms are clean. Bring a sweater a bit chilly!
Wonderful service! Very nice people. Will definately go back for my oil changes and front end alignments. He thoroughly explained everything and printed it all out. They do a very extensive check of the vehicle.
Wonderful customer service. Attentive and honest. I so appreciate that as a woman on her own. They gave me confidence in their abilities and me “peace of mind”
Extremely helpful and very kind!!!! Will be my #1 shop for now on
Best around amd honest
Very happy these guys opened up in Temple! They quoted a price for brakes that was less than their competitors, and my actual bill was lower than the original estimate. That NEVER happens at a auto repair shop! Service included a detailed inspection of the entire vehicle, and they were in communiction with me while the car was being worked on. The technicians made suggestions, presented options, but without high pressure sales tactics. Thank you, thank you, thank you!
Faster than anticipated and great customer service. Will be back for sure.
My husband and I brought our f150 in on Saturday 10/31 we received excellent service, was informed about everything that was going on with our vehicle and when we had questions they were quickly answered. Thank you Blake for being helpful and considerate.
Went in because I heard a grinding noise. I thought it was brake told them to change them. They 100 could have changed them, made the money and sent me on my way. They came and got me told me my brakes did not need to be changed. They took my car for a test drive to see if they could see the issue and helped me out. In today’s age I appreciate the honesty and would recommend them to anyone who is looking for someone reliable and doesn’t know thAt much:
Blake did a awesome job, very professional.. just moved to temple and ill continue to go to brake check.. good positive people..Thx Brake Check
Spoke with Blake Bair who was Polite and Professional, I explained to him the issues I was having with my brakes and he quickly diagnosed the issue. They provided me with a free brake inspection and let me know the status my brakes where in. Quick convenient and professional. Thanks! Travis
The staff was extremely friendly and helpful. Reasonable prices and they were very knowledgeable. I will return.
Knowledgeable, courteous. Thoroughly explained problem and recommended solution. Kept in touch via text. Very pleased with their work.
Wonderful manager working today!! Very helpful and very timely!!
Great and freiendly staff. Fast and professional
The service was awesome, the staff was very professional and the price was right!! Ill recommend all my friends and family to get their vehicles serviced here.
Very friendly and thorough. Would definitely recommend!
I am always able to get my oil changes done quickly here. Blake was super friendly and helpful, and these guys do good work!
Honesty is the best policy and Brake Check abides by that. They are not the type of shop that tries to railroad you and make you replace parts on your car that dont even need to be replaced. The inspections dont take long at all and I love that they text you the progress. The employees are very friendly as well. Thank you all for such great service.
Same day service, good job
Very pleased with the service and concern of the employees. Price was acceptable as well.