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Arizona Interlocks
1803 E Rio Salado Pkwy #103, Tempe, AZ 85281, United States
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Arizona Interlocks

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Wa
Review №1

The company was great, they met me in the middle with a lot of issues that helped a ton.. But ofc, the interlock experience itself suuucked, which dealing with a great company helped making things less stressful.. I would recommend to friends and family, for sure

Cr
Review №2

Thank you always be kind and making this process easy for me and my family! Great company Jackie is friendly and Sam is quick and efficient both have great customer service

Aa
Review №3

This is such a great business. Jackie has helped my brother so much! I highly recommend them. Make sure you ask for Jackie! Her customer service is second to none and she is also so funny and personable! I enjoy every moment talking to Jackie! Thank you Jackie!

mi
Review №4

Arizona Interlocks is a great business if you found yourself in the unfortunate situation of getting a DUI and needing to have an interlock installed. Jackie who manages the front of the office is great and always helpful. Hector is very professional and has also made this process a breeze and painless. Not only is it affordable but its a reliable place to get your interlock in order to move on with your life. One year went by smooth and fast. Thank you guys!!!

Ro
Review №5

RECOMMEND!! Very professional Hector goes above and beyond for his customers. Been with his company for almost 1yr now

Jo
Review №6

Arizona interlocks was very good,the process went quite fast,all of the employees were very knowledgeable & explained the operation of the device well,thank you very much for helping me through this process!.

Ru
Review №7

I have had this breathalyzer for nearly 10 months. About six months ago it started acting up. Not allowing me to start my car while I’m trying to go to jobs and provide money for my family. They continually were rude and brushed off my problem. I’m currently sitting here trying to get a code and they will not give it to me because it is saying error. I don’t drink haven’t for two yearsAnd now I’m just stuck here and they will do nothing. Horrible company would not recommend this company to anybody

Bl
Review №8

Jackie was always willing to help and answer any questions making it a good experience. Hector was also very helpful and on top of any issues. Great team at this interlock location!!

Ga
Review №9

I was extremely embarrassed when I found out I needed Arizona interlocks but Hector and his staff were amazing and always treated me with respect and dignity!!! I always received a text or phone call back immediately when I needed assistance. They are open 5-6 days a week and even met me over the weekend when I was in a jam....I would highly recommend this place if you ever need an interlock!!!!

Do
Review №10

Great Experience Hassle Free Every-time ......on every calibrations.. Jackie Is A Good At what she Does Thanks For Everything guys!

Je
Review №11

This place is fast, organized, and super friendly. Jacki at the front desk always does her best to get you in and out as quickly as possible and hector fixes any issues that may occur ASAP. Highly recommend this place if you f up and have to get an interlock in your car

Si
Review №12

All anyone wants is to be heard and resolution. Thanks for everything Jackie!!! This company is blessed to have you ☺️

Ty
Review №13

They are reasonably fair, they have standards but they arent impossibly high to meet and they do communicate to try and meet you half-way during certain circumstances.

Va
Review №14

Hector is very polite and helpful. Also front desk is very kind and respectful and nice, well recommended it for other people.

Je
Review №15

The whole crew at the Tempe location were always great! Made the miserable experience flawless!! Bravo!! Thanks for making it easy!

Be
Review №16

If you ever find yourself needing an interlock, go here. Quick, efficient, and professional. Hector knows what he is doing and goes above and beyond in helping make the whole thing painless.

A
Review №17

I’ve made a lot of stupid decisions in my life but making the switch to Hector with AZ Interlocks was one of my best decisions! Thank you so much for going above and beyond for me! You made this year a breeze! Great service and you definitely worked with my schedule on the fly! Best Interlock company in AZ.

da
Review №18

Friendly and helpful staff, fast service and easy to use devuce

Fe
Review №19

Hell yeah from Monica in the front desk to the guys installing in the back everyone is great upfront fair and honest is my experience so I hope you try this place out Im glad I choose this place thank you

Ja
Review №20

Hector is super friendly and straight forward. The installation and monthly appointments are always quick and without any hassle. We had a small issue with an interlock about a month ago but it was immediately resolved. They worked hard to fix it and we are very grateful. Ive had to deal with other interlock businesses who treat their customers terribly, but these guys are the exact opposite. Theres a reason they have nearly all 5 star ratings when everyone else is 2-3star.

Sh
Review №21

A lot of inconveniences, it’s my first time using a interlock and I was not aware of the 30 day service. I have been locked out of my vehicle for 4 days now. First I work 7-4 and have a normal life with picking up kids and after work duties. AZ interlock is Monday-Friday closes at 5pm everyday. I was able to reach Hector Friday 10/11/19 and he said he would give me a call back within 15 mins to give a code and I can bring my vehicle down for servicing..... I’ve gotten no call back and today no answer. I really wish I would have done more research and read reviews before I would have gone with this company. Here I am day 4 locked out of my vehicle having to spend more money on getting a ride just to get where I’m going. I’ve called the “24 hour” line numerous times as well..

Br
Review №22

I would highly recommend Arizona Interlocks ! the one issue i had with the device was resolved very quickly great customer service

Le
Review №23

Hector and Rafa have been so helpful since Ive started the interlock process. I have to keep mine for two years and I couldve gone with another company after my first year was up but I decided to stay with them because theyve helped me on numerous occasions when Ive been in a pinch or my breathalyzer is acting funny. Customer service goes a long way and these guys have definitely proven that!

La
Review №24

In an out service

So
Review №25

Thank you, Hector, for making me feel pretty darn comfortable, despite the obviously otherwise uncomfortable experience of needing to get an interlock. Im glad I read reviews from around the valley and picked AZ Interlocks. So far my experience with them and their device has made it less painful than I had imagined.

CL
Review №26

Though the experience with having to carry the device is not one anyone would call pleasant, I was more than happy with Hector (installer/mechanic)and the device itself. It is a blow only device rather than those out there that require the driver to blow/hum/suck and I had no difficulties with the device throughout the 6 months I was required to carry it.I called Hector directly after reading the horrific reviews of all other interlock device companies to gauge his customer service and that conversation is why I chose to go with AZ Interlocks/ Budget as my provider. Hector takes your calls personally and if you have any trouble, will be the one you call to get it addressed rather than a call center. I think I paid a little more choosing this company, but it was worth it for the peace of mind.Thank you for making the experience as painless as possible considering the circumstances.

Mi
Review №27

Interlocks can be pricey, but the service is what you pay for as well. The previous interlock company i had experienced was horrible with a faulty handset, extra charges, and appointments were only at their leisure. Since i have transferred my interlock to AZ Interlocks the process has been smooth, my monthly payments havent changed, my device works fine, and the process was made easy. Their was one instance where i had a issues with starting my car after a mechanic had fixed certain issues to get my car re registered, they took my call immediately, and had me bring it in. Good service is rare nowadays where everyone feels entitled, but not this company, if you need any help with your interlock, or service this is the place to go to without a doubt.

da
Review №28

Hands down the only place to go for this type of work to be done

La
Review №29

Since I have to have an interlock device on my truck at this time Im glad its with Hector and the guys at the Tempe location. The staff has been incredibly helpful in answering all of my questions and going the extra mile with flexibility to work around my hectic schedule. Thanks guys!

Tr
Review №30

This place gets one start for being truthful about how easy the device is to use. But talk about hidden fees. You go in thinking its going to be $70 dollars a month and free installation. Next thing you know Im buying a harness that Ill never use again and that you have to pay an additional $50 a month if you get locked out. That means if you blow a .021, $50.00. That mouthwash just cost a lot more. Im already suffering because of my bad decision and now I believe I made one more. BTW it costs $25 + 2 months rent to have it removed. Sounds Fair right?

Tr
Review №31

Hector and his crew take care of their customers. He and his Tempe guy go above and beyond to make that bad time/bad life decision the best it can be while dealing with Your consequence. Treat them with respect and youll get it right back! Hector will try hard to make any appointment work. True customer service. His installer/calibrator employee in Tempe went to bat for me one time when he knew I wasnt being treated fairly. Utmost respect fellas.

Go
Review №32

Hector is an amazing tech and a true customer service professional. He is the only technician I would ever recommend for someone in the unfortunate position of having a DUI in the state of Arizona.

Di
Review №33

Hector is very nice thanks for the reviews that helped me choose AZ interlocks. I’m on my 4th month out of 6 months and I used hand sanitizer right before Blowing into my interlock at start up and got a .03 bac reading just a heads up everyone talks about being careful about mouth wash but no one talks about hand sanitizer, please avoid because it just cost me $50 and a hell of stressful thoughts. I appreciate Hector answering his phone after hours to assure me that it would not extend me because it was not a 0.8 or higher and it was my first screw up. Throw the hand sanitizer out of the car believe me.

Ke
Review №34

The attendants are helpful and quick to the point. They were patient and knowledgeable and the installation was quick!

Mi
Review №35

Easiest interlock experience ever. Don’t go anywhere else and get conned by false positives!!

Je
Review №36

They go above and beyond to help.

Br
Review №37

Helpful and nice

Information
11 Photos
37 Comments
4.7 Rating
  • Address:1803 E Rio Salado Pkwy #103, Tempe, AZ 85281, United States
  • Site:https://arizonainterlocks.com/tempe
  • Phone:+1 480-699-1393
Categories
  • Auto electrical service
  • Auto parts store
  • Car accessories store
  • Safety equipment supplier
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:10am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10am–5pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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