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We Fix It Phone Repair
26475 Ynez Rd, Temecula, CA 92591, United States
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We Fix It Phone Repair

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El
Review №1

So I had my phone repaired here a few months back. I had square trade insurance (first mistake) through target and not through Verizon. My screen cracked so square trade had me pick from varies locations. I picked this one because it had good reviews. Well after I got my phone “repaired” it was glitching and opening and closing apps on its own. I also noticed that it was missing a screw and that the screen was not properly placed on. So a few days later I took it back and they said “well it’s not going to be as good as apple. It’s not Apple certified”. They placed a new screw and supposedly fixed the glitch but here it is a few months later and I can barely use my phone. The swipe up feature no longer works, it still opens and closes apps on its own and I can tell the screen still is not placed in properly. After paying for insurance monthly and then having to pay over 100 out of pocket to fix the phone it is definitely not worth it!! I called Verizon and all I am able to do is get a new phone as I tried calling this company and they said there is nothing they can do. Completely unhappy!

Br
Review №2

I just had my screen replaced and they stripped the screw on the bottom and didn’t even screw it in all the way. Not very professional.

Le
Review №3

Had my battery replaced on my Note 5, new battery works great but the technician damaged the corner of my screen leaving a large discolored spot. Im hoping it does not spread further across the screen :(

Ty
Review №4

Easy to make an appointment online for my cracked Google Pixel cell phone screen replacement. Was called by the technician in a timely manner informing me that my replacement screen was ordered and the arrival date. Informed when my screen arrived and coordinated a repair date. Fast, friendly, and professional service when I arrived for the repair. Highly recommended... Thanks We Fix It team for a great job!!!

Aa
Review №5

Friendly, Professional and knowledgeable.

Ta
Review №6

Brought in my daughters I Phone to have the screen replaced (she dropped it, once again!). Screen was replaced within two hours. Very reasonable!. Also purchased a Otter case to hopefully keep this from happening again. Thanks for the great work!

La
Review №7

I dropped my tablet on the corner and cracked the screen six months ago. Only half the touch screen now worked. I thought I was going to have to buy a whole new tablet, but saw some positive reviews so thought I would give this place a chance. For 1/4 the price of replacing my tablet I have a new touchscreen, completed on time, at the price they quoted, and all with a smile on every service person’s face. I would highly recommend this store for tablet screen repairs.

O
Review №8

Excellent service fast!! Turn around time on fixing a blank/cracked iPhone screen was less than an hour. Love that u can schedule an appointment on line. So convenient. Highly recommended

Gr
Review №9

I made my appointment on their website thinking that my battery would be replaced while I waited; however, I was told that it would take an hour, so I ran an errand and returned to the store in about 50 minutes. Upon my return to the store, I was told my phone wasnt ready because they had another phone ahead of my phone that was giving them trouble, plus the technician helped a walk-in customer. It took the technician an 1 hour 45 minutes to change my battery. Upon checkout, the technician said that he would take an additional $5 off my bill for the long wait (I had already used a coupon for $10 off my bill), but when I got home I noticed that I wasnt given the additional $5 off as promised.

Ja
Review №10

Fast and timely. They were very busy and still got my battery changed in 1 hour. Way more cost effective than buying a new phone. Thank you guys!

Fe
Review №11

My phone was cracked and I could only see the top sixth of my phone. Everything else was flashing lights and a bright color that made it very unable to see the display.Super friendly and helpful staff. They notified me of discounts that would be put toward my phone repair cost.The cost of repair was almost exactly the same to how much it would cost me to get it done through insurance. The only huge upside is that I got it back in an hour and a half and I dont have to worry about exchanging phones through the mail and waiting a few days.Will easily be coming back here if I have similar issues with my phone. Definitely recommending to friends.

Mi
Review №12

Discussed issue with my phones battery over phone. Went in to the store and they were able to replace the battery in less than 45 minutes. Everything went great and the phone is working again and i do not have to buy a new phone.

DJ
Review №13

Super friendly staff. second time I brought in my phone for a screen replacement because I dropped it. my phone works like new and the pricing is very affordable. thank you!

ga
Review №14

They did an excellent job fixing my cracked screen on my cell phone and adding a protection cover. Very fast, good and reasonable! My cell phone looks new.

Sa
Review №15

VERY PLEASED! Excellent service at affordable prices. Apple Store told us we needed to replace phones (cant fix) Zeth worked his magic and we are back n business. HIGHLY RECOMMEND.

M
Review №16

Id never been to B+B before but found online that they repaired phones. I made sure to scheduled an appt online to avail of the $10 discount! My on and I went in to get his phone fixed and everything went great! Lance was very knowledgeable and really helpful. He made sure to go over any problems the phone might have with my son and told us it would be ready in an hour. Everyone in the store was friendly!

De
Review №17

Absolutely phenomenal customer service and prices. Jarad took great care of my son’s iPhone. I highly recommend this place.

Ch
Review №18

Not only did they repair my phone within the hour, they gave me 3 coupons to save me about $25.00. They were so helpful and friendly!!! I will ALWAYS return to this store for anything they have to offer me!

Pa
Review №19

Fixed my Note8 screen in 1 hr. Also was able to repair my fingerprint reader with no added cost. Great service. They are also approved by squaretrade warranty.

Wi
Review №20

Great service; friendly, helpful, and informative.Their stock of bulbs is incredible and although I had come in for a phone screen replacement also left with two hard to find bulbs for a microwave.All in all a most satisfactory visit!

Le
Review №21

All together a wonderful experience. Online appointment. Samsung Galaxy S7 Edge screen replaced in less than 90 minutes. Friendly, courteous service. Could not have asked for more. Except maybe not breaking my screen in the first place.

Ja
Review №22

The young man who helped me was very polite, professional and knowledgeable about the IPhone. I am very pleased with my replacement battery! I will, definitely, refer friends to the business for phone battery replacement!

Ge
Review №23

Had the battery in my Iphone 6 Plus replaced. Misty was great. Repair was completed within 30 minutes. Great customer service and cant beat the price.

Ma
Review №24

Service delivered exactly as promised. Time estimate for repair was accurate. Happy it comes with a six month warranty as well!

Sk
Review №25

My iPhone 6 Plus looks like brand new they did such a professional job!!! I’m totally impressed!!! I will always get my phone repaired here and buy my batteries here.

Ed
Review №26

I just left and had to post how good the service was. Pretty much talked to the whole staff while I waited for my Samsung S8 screen replacement. Watched the World Cup while I waited. In and out under the estimated time and Zeth did an amazing job. I have been here before for watch batteries and have always had a great experience with the staff. Thanks for the quick fix!!

Jo
Review №27

Very happy with the service. I took my out dated phone in for a new battery on a Sunday afternoon 45 min before they closed. New battery installed before closing with no issues. Ill be back...Thanks!

St
Review №28

Cell phone died and they assisted with trying a new battery and tried to bring it back to life. Unfortunately it was DOA but I appreciate their efforts to diagnose and help.

Ro
Review №29

Second time I have had the screen replaced on my iPhone 6s Plus and they have done an excellent job both times. Wouldn’t go anywhere else.

Jo
Review №30

Good service

go
Review №31

You want batteries and lights..they gotem..and great service and prices included..no extra cost! good job!

Gi
Review №32

I bought two broken phones to them looking for the best cheapest option. They did a fantastic job fixing my phone. Thank you.

M
Review №33

My iPhone was damaged following the screen replacement by the store, I noticed air bubbles on the screen, lost touch screen and speaker functions took the iPhone back to store they replaced the screen for the second time, iPhone was getting very hot during use or charging so notified the store manager she blamed all problems to the electrical issue that were not existed prior to the screen replacement, therefore had to discard my iPhone due to the safety and store refused to fix and declined to refund the charge, do not trust that store,

Mi
Review №34

Very nice and helpful Staff. Replaced my battery on my Samung Note 5 in an hour. Great experience

Li
Review №35

I break my phone often and these guys do a great job getting me back in business fast!

Ri
Review №36

Told by the Apple Store they didnt replace battery for my iPad. Your store fixed my iPad with a new battery in less then 2hr. Staff was quick and very professional.

Ti
Review №37

Great

Je
Review №38

Friendly and knowledgeable, they replaced both of our iPad screens quickly and at a great price.

jo
Review №39

Helpful and knowledgeable technician repaired my I-phone 5 during the time allotted to install a new recharge outlet, battery, and face plate.

Ve
Review №40

They were quick and did great work fixing my phone screen.

ed
Review №41

A coworker recommended this store after getting his Samsung S8 screen glass replaced. So after getting a crack in my Samsung S8 screen I decided to give them a try. I made an online appointment with them and brought my phone in. They took my phone and told me it would take about an hour. When I returned to pick up my phone not only wasnt it fixed but the repair person cracked the back of the case and cracked the new screen!!! They had no extra screens and asked if I could return the following week when they got more screens in.... I explained to the employee that it wasnt feasible to wait that long due to going out of town and needing an intact phone when traveling. Lance proceeded to call the stores owner who would bring in a screen the next day in the late afternoon. So with no other choice I made another appointment to come in the following day after 5pm so they could fix both the back and screen. I arrived next day at 5:20pm and the owner still hadnt arrived with the screen... Lance again called him and informed me he would arrive shortly. After waiting about 5 minutes he showed up with the screen. I talked with him and asked if they could also put on a cheap screen protector to make up for the trouble of having to waste another couple hours of my life. He didnt know if he had one that fit the S8 but would do it if he had one... I was told it would take about 45 to 60 minutes so i left and came back in an hour. Now after all this you would think someone would make sure the job was done right...nope!!! The technician hands me my phone and proceeds to tell me they didnt have a screen protector in my phone size. As he starts ringing up my bill I start looking at my phone and realize that the back still has the packing tape they used the day before to hold the phone together.... they had replaced the screen but not the back they broke!!! After pointing out the issue the technician took my phone and went in the back of the shop to fix it for the 3rd time. After about another 10 minutes he returns and starts ringing me up. Employee proceeds to tell me they are giving me $20 off the install.... at this point after the wasted time and trips Im thinking ok its better than nothing.... I pay him and go out to my truck and realize I only got the $10 off I deserved for making an online appointment. No where did I see the $20 he mentioned... need I say more!!! They should comped the cost of the repair. Only reason I give one star is it wont allow me to give zero...

Ar
Review №42

Good customer service. Great job. Thanks.

Ka
Review №43

Zeth did an excellent job in repairing my iPhones cracked screen. He helped me get the best price and my phone was done in 30 minutes.

co
Review №44

Did an Amazing jobWill use them againPhone was jacked upGreat job !!!!

WI
Review №45

Ask for Jarad and he will take care of the rest! Thanks guys

Ch
Review №46

Awesome job. Very fast and efficient!

ri
Review №47

Nice work on i6s at a reasonable price, they were also able to program a key fob and make a chipped key for backup( I only had one key)

Ro
Review №48

Great service fast good price

Da
Review №49

Good service on my iPhone battery replacement.

Al
Review №50

Chris who I dealt with was quite professional and provided a clear understanding of what needs to be done with my broken iPhone. Work was done amazingly well.

Mi
Review №51

Fast, effective, and very reasonably priced. Thank you.

Da
Review №52

They were fast and affordable.

Ca
Review №53

Timing and process were great but my fix wasnt the greatest

Ch
Review №54

Was super quick!

Pa
Review №55

Happy with service

M.
Review №56

Great!

Information
5 Photos
56 Comments
4.6 Rating
  • Address:26475 Ynez Rd, Temecula, CA 92591, United States
  • Site:https://batteriesplus.com/store-locator/ca/temecula/phone-repair-678?utm_source=gmb&utm_medium=local&utm_campaign=wfi&storecode=678
  • Phone:+1 951-381-2627
Categories
  • Electronics repair shop
  • Mobile phone repair shop
  • Phone repair service
  • Screen repair service
Working hours
  • Monday:10am–5pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–5pm
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