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The UPS Store
40946 US Hwy 19 N, Tarpon Springs, FL 34689, United States
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The UPS Store

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Ka
Review №1

I continue to be impressed with the level of customer service at this location in Tarpon Springs. Tracy has exceeded my expectations, ensuring that I got the best value on a service that I ordered. Not only is the management excellent, but the intelligence and caring of the staff is very apparent. Its encouraging to see that people actually care about the quality of work they perform.

Su
Review №2

THE BEST CUSTOMER SERVICE EVER! We sold our home and shipped about 50 boxes across country with the help of this store. A bunch of these were oversized and the store packed them for us. Everything we shipped arrived in good shape and promptly. When I lost receipts, this store emailed me all receipts I needed. Special thanks to Chris! UPS Store # 7048 is great!

Br
Review №3

This is hands down the best place to ship from and return to Amazon. They handled my out of state real estate closing documents perfectly and Stephanie went above and beyond helping me with an Amazon return. This is my store of choice everyone is so friendly and helpful.

Ka
Review №4

As a novice on-line seller, I wasnt sure what I needed to ship out my first order. Tracy was patient and understood exactly what I needed to do. Customer service like that is hard to come by. Thanks again!

ch
Review №5

Matthew and Chris at the Tarpon Mall location provided outstanding customer service from the moment my friend and I walked into the store this afternoon. There were multiple services that we needed assistance with and they guided us to completion in a very helpful and timely manner. Very professional and courteous - it was a breath of fresh air to be treated so well 😁!

An
Review №6

Amazing customer service! The lady that assisted me today was very helpful, patient and kind. I do not remember her name but I’ll check my receipt later to see if her name is on there. Thank you for your help!

Be
Review №7

I needed single sided black and white paper copies and this store was less money than other places like staples and office depot. More than 100 copies and its less at 13 cents per copy. Alex was very helpful. I will return for more copies

Fr
Review №8

Had to ship a package today and Matthew was fantastic breaking down the whole process with me. Made the whole experience very easy and comforting for me with his excellent customer service. Highly recommend this location for any of your shipping or printing needs!

An
Review №9

Thank you, thank you, thank you to Zoe who went out of her way to help me get my package ready to be sent out today. I was in a slightly foul mood from another postal service around the corner and Zoe definitely reminded me about how lucky I am to have this UPS as my local UPS! It was such a pleasure to visit this UPS store today, much more than usual. I am a repeat customer and it is because of your workers like Zoe. Thank you for taking your time with me Zoe, and I could truly feel your smile under your mask. Thank you to the owner for keeping such sweet people employed here. (Stephanie and Ryan are usually the ones who help me, I stop in a few times a week. They are equally as bubbly, caring, and helpful as Zoe was today!) I will be a forever customer of this UPS! You guys always help me with what I need and never let me down!! 🥰🥰🥰 I will never be able to describe fully how amazing this staff is. THANK YOU!! 💗

Sc
Review №10

Literally this team is ON IT!!!! I called and need fast turnaround on signs for a business need. Rebecca worked with me on needs, pricing, production etc. and after the man Tracy put together a design in like super hero speed they got it all done in like no time!!! Literally completed in like 2 hrs total!

Su
Review №11

These guys are always quick but also super helpful. Stephanie assisted me with a huge project and her attention to detail made me feel confident in choosing UPS for business shipping. This location’s management is doing a fine job, the teamwork amongst staff is quite refreshing. Thanks Stephanie and Ryan! Your hard work is appreciated.

be
Review №12

Came to the UPS Store with a spectrum return. Had an issue with the spectrum return and Matthew and Tracy went above and beyond in getting the whole situation figured out. We need more people like this to guide us through these tough times. They were so amazing and caring!!!!!!

Bo
Review №13

Tracy and staff were super helpful with all of my packing and shipping needs! They even have printing services available if you’re in need of large scale prints!

Jo
Review №14

What an awesome experience. I had very fragile medical equipment and Stephanie took charge. Thank you for a great experience!!

Sa
Review №15

Zoe was awesome! She went out of her way to make sure my mom got her present for Mothers Day, even picking out a card for her over the phone. I couldnt be happier with this level of customer service!

Ti
Review №16

Stephanie was fantastic! Great service and she was patient and super friendly!! It’s nice when people care about helping their customers, even when they are busy. Especially when they don’t rush you and go above and beyond to help!

V
Review №17

Zoe is great! She is always so friendly and smiley when I visit. UPS makes shopping and returning Amazon items super easy.Thanks guys!

Ka
Review №18

Stephanie was very professional during an extremely busy time while working by herself. Very much appreciated it.

Br
Review №19

Stephanie at Tarpon Springs was respectful, caring and very helpful! She helped me properly ship the package and helped me turn off a phone so the package wasn’t shipped back..She was super understanding and positive! I recommend going to the tarpon springs UPS:))) Thank you Stephanie!

Ar
Review №20

Had a fantastic experience this afternoon at The UPS Store in Tarpon Springs. No need to go into details but Rebecca and Chris went in my opinion *over and beyond* in what was not excatly a pleasant situation for me to deal with (UPS CLAIMS DPT.).Great customer service and great people to do business with.

De
Review №21

Stephanie is awesome! She really goes above and beyond to help us every time we come in! Never a hassle going to this location.... definitely prefer it over the post office!

Ca
Review №22

Alex was so very helpful in my return,above and beyond,great easy time to return,thank you Alex

De
Review №23

Definitely a positive experience. Caulin was thoughtful and efficient with a friendly attitude. Will do business here again!

Jo
Review №24

Had a bad situation with a return to a vendor. The shipping label in the email from the vendor was too small to print and would not scan into the system. Then came Stephanie this wonderful young lady who persevered in finding a solution. She is great and so is this store.

Ma
Review №25

They are all great ! Great service !Tracy is great with my special printing!

Ro
Review №26

The employees have always been friendly and very helpful since moving here last summer! This last visit all employees were once again very helpful and friendly especially Stephanie.. thanks again 😀

Da
Review №27

Stephanie goes above and beyond to keep her customers happy. She helps me with any issues I have every time.

Pl
Review №28

Much gratitude to Stephanie and Ryan for their kindness, patience and professionalism! Was extremely pleased with their outstanding customer service and will definitely be a repeat customer!

IS
Review №29

In my 23 year in the Army as a Combat Medic I am a stickleon things being done RIGHT the first time. Thankyou Caulin and Matthew you two gave me faith in the next generation of young men. Hardwork, works and kindness goes along way.

Jo
Review №30

Stephanie and Ryan are top notch! They are caring professionals who are knowledgeable and very efficient in taking care of customer needs—and, they are super nice!!

Br
Review №31

Zoe and Chris at the Tarpon Springs store were extremely helpful, pleasant, and knew what they were doing!!!

Ph
Review №32

OUTSTANDING CUSTOMER SERVICE BY Sara. I go to this UPS store quite often. The employees there are always very friendly and helpful. One day I need drop off an Amazon return, but the store was already closed when I got there. Sara saw me from the scream door, she open the door for me and took my return package. She save me an extra trip to UPS store. Thank you Sara!

Ol
Review №33

I drop off packages several times a week for work. Every time I walk in the staff is helpful and kind. It means so much to me to walk into a store and just always receive pleasant customer service. Thank you very much!

Jo
Review №34

This is the nicest, most efficient ups store that I have been in. It is always clean. Even when there is a line of people, the staff stays friendly and focused. Today Matthew and David were at the front counter. I had a very large package in my car. I planned to ask one of them to help me when my turn came up but Rebecca came from behind them to ask if she could help me. She came out to my car and helped me bring in the box. Matthew scanned my Amazon code, printed my receipt and explained the other services the store offers. Every time I come to this store I am impressed but today was exceptionally good for me, so I felt I should say something. Great team!

Ca
Review №35

More than once there has been a remark made to me, “all we seem to do is get Amazon returns”After hearing this for the third time, I will no longer go in there.

Su
Review №36

I go to this UPS store because of the awesome greeting cards they carry. The owner picks them out personally and the selection is better than Hallmark! Of course I use this location for all of my shipping needs too. Great employees and great store!

La
Review №37

Stephanie is outstanding! Incredibly helpful and professional!

Lo
Review №38

Great Experience, Stephanie was awesome ! Will definitely use again

Am
Review №39

Preston and Rebecca are THE BEST! Visit them at the Tarpon Springs store for ALL your shipping needs!!

Ch
Review №40

Michael went way beyond the call of duty inside this store. He helped me with an Amazon return. I am a senior and struggle with technology.

To
Review №41

Alexa was courteous, knowledgeable, and took the time to answer all my questions. She informed me of the variety of services the UPS Store offers, many of which I didnt know about. She is to be commended.

Ti
Review №42

Alexa and Ryan are always so helpful when I am here. Best described as consistently awesome! Always a pleasure, Thanks!

My
Review №43

I have been a customer of them for years and come here in a weekly basis.For the first time EVER someone offered to help me out with all the six boxes I had to drop off.Alex did an amazing job went above and beyond to make the process faster. Thanks to him, I was able to pickup my son from school because every minute matter.Thank you!!!

Jo
Review №44

Store7048 in Tarpon Springs is great. Very attentive and provides excellent service & advise. Alexa is especially great as is David!

Lo
Review №45

Chris was very helpful and polite

SF
Review №46

I went in to this store today to shop Christmas gifts for my children. While the computer systems were down the staff still did an amazing job with each and every customer. The Assistant Manager Amanda was the great employee who helped me out. She and the other staff were clearly trained well, as they did not miss a beat on still providing top notch service to the customers. Thank you Amanda and staff, superb job.

Ke
Review №47

Always a great experience at this store, Alexa was very courteous and patiently took care of everything (me not prepared) Thanks again.

SA
Review №48

Alexa was outstanding! Very kind & helpful 😊

Mi
Review №49

I had buisness at this UPS store in Tarpon Springs next to TJMAXX and they couldnt have been nicer! Jesse was exceptionally patient and efficient. I had some problems reading my e-mail stating what I had to do and Jesse read my email and deciphered exactly what I needed to do. He was fast and friendly and I will definitely make this my go to store for my mailing needs. Way to go on the best customer service anywhere!

Fe
Review №50

This is probably the best operated UPS store I have ever been to. I recently mailed a high value item and Amanda was beyond helpful. She packed my camera up, didnt rush me, made sure it was shipped out on time. I can honestly say this employee is beyond amazing. Stellar service, pleasant, efficient and is the kind of person you would want working for you and with you. I had originally tried to mail my item a week earlier and Candace was going to help me, but I was not able to make it in that day. Even Candace was extremely helpful and also deserves a thank you from me. Thank you UPS Tarpon for having such amazing staff and thank you Amanda for your hard work.

ry
Review №51

These guys are the best! I use their services on almost a daily basis and I am in and out in less than 10 minutes every time. Great Staff!!

Ka
Review №52

I love my local UPS store both Alexa and Ryan were very helpful with my packages and made it very convenient for me!

Gi
Review №53

I came in last night with a lot of returns, it was close to closing time and I was helped by Serena, she helped me find all of my return codes and she’s an amazing conversationalist. I’m glad it wasn’t busy last night because I must’ve spent close to an hour in there just talking to her! I believe she’s an intern or a trainee but I think she’s doing very well, it was a pleasure meeting her and doing business with her!

Ta
Review №54

I came in with a complicated return and Alexa was there to greet me and really turned this not so fun errand into a pleasant experience. She provided me with the highest customer service. Will return to this location in the future.

Fr
Review №55

Ok first off, this place isn’t USPS in that you’re not going to see the usual grumpy faces that seemingly every post office has. Perhaps they’re overtired or overworked, but not here. Not one, BUT EVERY staff member of this UPS store location is EXTREMELY friendly and always kind to lend a hand. In case you’re unaware, UPS stores are able to handle all of your postage needs including shipping internationally, printing needs, PO Boxes, and notary services to name a few. It’s in a super convenient location right next to Publix, petco, and TJ Maxx, so you literally can do all of your shopping needs while you’re here. Check this place out for your postage needs you’re going to be quite happy!A special shoutout to David, Jesse, Amanda, Ryan, and Rebecca! Thanks everyone for incredible service!

Je
Review №56

Have been in this store several times recently. Everyone is always friendly and extremely efficient. Alex and Will were a wonderful help today.

M
Review №57

It is so convenient to have a UPS location in Tarpon Springs. On the day I needed my signature witnessed, Rebecca, the owner was so helpful and super friendly. Its a breath of fresh air to see how professional yet friendly the staff is. Its something you dont see very often these days. You can tell this staff is happy at their job and managed well.

Ja
Review №58

Couldn’t have been a busier shipping day for Christmas gifts, and the UPS system computers went down. It was like the perfect storm for Amanda, working there, to get upset with everyone and everything, but instead, she jumped in to try to help everyone.I come to find out that they have the same owner as the Palm Harbor UPS store, and they are tied for 1st place in service ! BOTH do a great job and deserve 10 Stars ⭐️!

Ch
Review №59

Ryan Barr was and is extremely kind and helpful to every customer he encounters. He is handling the current situation with grace and true kindness.

El
Review №60

EXCELLENT SERVICE FROM ENTIRE STAFF. Today WIlliam David helped me with my shipments. He was courteous, professional and efficient! Just like all the employees at this location.

Ra
Review №61

They are so kind and off a helping hand when needing to bring items in.

J
Review №62

Went to this location to drop off a important package, Alex the employee was a huge help. He acted efficiently and made sure my package would get to its new location safely. Highly recommend going to Alex when visiting this UPS store

Ju
Review №63

William and management are terrific. It was truly a pleasure doing business with both of them. Thank you so much.

Ro
Review №64

Ryan and Hailey are the bomb. They helped me get my packages out of my truck. They even redid one of my shipments... Awesome stuff and great employees, give em a dollar raise.

Da
Review №65

Excelente services they help with my Ebay return. They suggest me to ask to seller label tracking. Now the return it was free

Li
Review №66

Great staff Alex helped me pack a box for shipping very helpful.

An
Review №67

Great location and the staff is wonderful. Special thanks to Candace - she has done a great job packing treasured paintings and advising on the best way to ship all of our items. Great customer service!!!

Mo
Review №68

So excited there is now a UPS store in Tarpon! Everyone here is really nice and kind. They JUST opened and are getting organized. Ignore the review below about them not being there... they just opened and are not completely set up.

Sh
Review №69

Awesome staff! Very helpful and great customer service. Glad I found out theres a UPS Store in Tarpon Mall.

El
Review №70

Always helpful, kind and efficient service at this store. Alexa went out of her way to help with a return.

Ga
Review №71

I had a last-minute rush job come up and the staff assisted me quickly and in a professional and courteous Manner. They had me out the door in no time. This is a great location with good management and nice people.

Ve
Review №72

Fast and easy! Quick in and out with your tracking receipt. 👍

An
Review №73

I needed to have something mailed out today and arrive tomorrow, so I called the Tarpon Springs UPS store. Amanda and Rob were very helpful and answered all my questions and had great customer service. I highly recommend anyone having to mail somethong out, needing to faxing Etc this is definitely the store and the people you want to help you.

De
Review №74

OUTSTANDING CUSTOMER SERVICE BY RYAN, HE WENT OUT OF HIS WAY TO INSURE THAT ALL OFF MY NEEDS WERE MET. PLEASANT PERSONALITY, EFFICIENT, WELL SPOKEN, DETAIL ORIENTED, AND ORGANIZED.

Je
Review №75

Fast, friendly and professional! Love and use this location all the time 🙂

Me
Review №76

My experience at this ups store was the best experience so far. Amanda the ast. manager was super helpful and took the time to show me the best way to return items from amazon prime . I am not very phone savy but she was very patient with me .The owner Rebecca was very genuine and both were very productive and helpful . I would say just the overall atmosphere is just wonderful . Which is much appreciated because returning or sending packages can be frustrating .

To
Review №77

The staff is very friendly and efficient. They are willing to go the extra mile to help you out.

Pa
Review №78

Ryan was wonderful!He helped with the box size to fit all my grandchildren Xmas in. He also was nice for a AAA discount. Thank you Rayan.

Mi
Review №79

This owner is great. Forget the bad review. They just opened and like any new businesses there are a couple little things that need to be figured out. She promotes a good business

Mi
Review №80

Ryan was a complete gentlemen and his professionalism was so impeccable, so refreshing to see such service today!

lo
Review №81

I would like to acknowledge this UPS n their employees Amanda,Alex and Candace. Amanda went above n beyond her job description to help with a problem that was very important to me Thank you very much for your help . Also another scenario just yesterday I walked in and Alex n Candacer had an unusual problem . @ service dogs were in the store n one suppositely atta cted the other dog one very elderly women n one middle aged . the middle aged women was very irate n abusive towards the frail elderly women . They both handled this bad situation extremely well n diffused this asbest as possible with me n other customers coming in . I think all 3 employees at UPS need to be noticed for outstanding work!

Te
Review №82

Just walked in and observed two employees going over what seemed to be a problem with printers.Said good morning twice and got no response.Stood at the counter with my packages and the employees completely ignored us.Waited one more minute and still no response.The employees just kept discussing printer problem like we did not exist.Decided to pay the higher price at the Post office.Will not be back.

El
Review №83

Fast service. Well, all except the one guy.

Mi
Review №84

Very friendly, knowledgeable and helpful staff! Highly recommend.

Ed
Review №85

Saved my day by being opened before school start.

Ch
Review №86

They suck web said there open today and there not only open few days and already suck.

Do
Review №87

Alex was awesome!

Information
7 Photos
87 Comments
4.7 Rating
  • Address:40946 US Hwy 19 N, Tarpon Springs, FL 34689, United States
  • Site:https://locations.theupsstore.com/fl/tarpon-springs/40946-us-hwy-19-n?utm_source=Yext&utm_medium=organic&utm_campaign=Listings
  • Phone:+1 727-935-2800
Categories
  • Freight forwarding service
  • Business center
  • Shipping and mailing service
  • Mailbox rental service
  • Notary public
  • Office supply store
  • Packaging supply store
  • Print shop
  • Shredding service
Working hours
  • Monday:8am–6:30pm
  • Tuesday:Closed
  • Wednesday:8am–6:30pm
  • Thursday:9am–3:30pm
  • Friday:Closed
  • Saturday:8am–6:30pm
  • Sunday:8am–6:30pm
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